# Gaggle Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gaggle Mail the right Email Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159732/Gaggle-Mail/reviews --- Gaggle Mail 4.6 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gaggle Mail Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews JW John W Unpaid officerReligious Institutions, Self-employedUsed the software for: 1-2 years. “That our members can manage their subscriptions easily is the best part for us.“ October 17, 2024 JM Joan M AdminWine and Spirits, 11 - 50 employeesUsed the software for: 1-2 years. “While it's not difficult to navigate, I just personally dislike learning a new email manager.“ May 17, 2024 AW April D W AdministrationRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “easy to use super self explanitory, like one jumbo text message and so far i love this app“ January 20, 2025 AB Amy B Past-PresidentHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Having Gaggle Mail allowed our small but vibrant state group to remain highly functional and serve its membership during a difficult time.“ September 3, 2021 JC Jeff C Administrative AssistantPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years. “We were looking for a product that would serve our needs of being able to direct mail to different groups of people some of whom were subsets of a larger group while being able to use any personal email system. As we are all volunteer it also could not cost an arm and a leg which virtually all other choices did.“ March 1, 2021 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Timothy G. Network Technician Information Technology and Services Used the software for: 1-2 years ### "Simple Archival Software" September 30, 2019 4.0 It's a nice simple service but can definitely use some work on making the main search function easier to use. Pros This is good for archiving your organization's email. I've never had an issue with breaches or missing emails and once it is set up, I can forget about it and trust that it's working. Cons The search function could use some work. For anyone who has never written code, this can be a difficult search function to use. For example, it uses "And/Or" search functions for whether you want the multiple fields to need to be joined or not. It's a bit of a hassle to get used to. Reason for choosing Gaggle Mail The price was good via the company and the archives are kept off-site. Review Source NS Neftali S. Chief Executive Officer Hospital & Health Care Used the software for: 2+ years ### "The Best Solution For Associations Who Can't Get Members Off Email" January 17, 2025 5.0 Pros I searched for years for a tool, like Gaggle that kept the traditional email interface of list serves for members who are professionals and are on email all the time and do not want a separate app, while also providing a browser based interface that could archive past documents and make them accessible for new members as well as provide an option for members who do not want to interact with other members in their email. In short, it is something like the cross between an email a serve and a traditional online forum that is perfect for associations where engagement with apps is extremely challenging. The AI summarization feature is a recent welcome addition as well. Cons There's nothing I really don't like about Gaggle. Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reason for choosing Gaggle Mail The member apps are hard to achieve engagement on and were very expensive. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) The traditional list serve was getting hard for an organization our size and we were losing all kinds of community driven intelligence in email inboxes. This gave us a community archive to work with. The forums on YourMembership were archaic. Review Source AV Andrija V. consultant Information Technology and Services Used the software for: I used a free trial ### "awful experience..." October 26, 2024 1.0 Not being able to start using it, piss poor customer communication, lost a week to this sorry excuse for a service Pros the fact that it seems to be the last remaining mailing list service Cons they decided to "pause" us as a spam risk, preemptively. no clarity in either criteria, or procedure required. after logging a formal complsint , received a following response from a person: "I don't think Gaggle Mail is a good fit for what you need. If you want to send an email newsletter, maybe try Mail Chimp or Email Octopus." Alternatives considered [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[GMass](https://www.capterra.com/p/168452/GMass/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Gaggle Mail wanted a simple distro list, not an e-mail marketing tool! Switched from [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) wanted a simple distro list, not an e-mail marketing tool! Review Source EO Edmundo O. Head of IT Education Management Used the software for: 1-2 years ### "Great Email List Solution to Replace Google Groups" February 18, 2021 5.0 We did a series of moves from Yahoo Groups, to Google Groups, and ultimately found Gaggle Mail. Gaggle Mail is the modern solution for the problem of mail lists. It feels like a modern product, unlike Google Groups (which I'm honestly not even sure exists anymore). The alternative is to ask all of our parents to use an app, but that is a heavy lift if you want to get 100% penetration. Everyone has email, but managing an email list is surprisingly difficult nowadays. Gaggle makes it easy for simple situations like ours. Pros Gaggle Mail is easy to set up, and super easy to use, especially for non-technical folks like the teachers and staff at our school. It doesn't make you jump through many of the opt-in issues that make creating a mail list difficult. It allows very easy management of multiple groups. It has a very easy-to-use user interface. It's a great product that solves a single issue very well. I'm so glad that it hasn't become bloated with arcane features. Cons It was a little tricky to get the domain stuff working with our Gmail server, but following their instructions to the letter worked like a charm. Other than that initial technical step, it has served us very well with literally no problems for two years. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Gaggle Mail MailChimp might have worked, but required opt-in by every recipient and was overkill for our needs. Review Source pB prad B. advice president Education Management Used the software for: I used a free trial ### "Superb Support" June 16, 2023 5.0 so far we are very pleased with the system. i prefer forums, but gaggle email seems to give the best of both worlds if you use the archive. we are attempting to implement a nationwide ban of fireworks and except the list to grow large - so forget the CC: in your email! Pros this is a very good system once you figure out how to use it. the support provided though is excellent! \[sensitive content hidden\] got back to me promptly and answered all my questions with easy to implement solutions! Cons it took a little bit of time and trial and error to learn how to use it effectively. Alternatives considered [Zulip](https://www.capterra.com/p/197945/Zulip/)[LISTSERV](https://www.capterra.com/p/171115/LISTSERV/) Reason for choosing Gaggle Mail forums are my preference, but not the preference of others in the group who like email. listserv is not as uptodate as gaggle and imho not the easiest elist to use. i thought of setting up mailman on our server and that would have been fine, but i don't want to make the effort. Review Source mT michele T. Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not living up to it's advertised potential" May 29, 2024 1.0 Not good. I'll be looking elsewhere for a substitute for Google. Gaggle doesn't compare favorably. Pros nothing as of yet. I'm not happy with messages not being sent to the email list. Cons Confusing, and none of my messages are being received by the members. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Google Groups stopped accepting specific email: hotmail, outlook, live, icloud, etc. Review Source WW Warren W. Treasurer, Board Member Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Help in setting up service" April 3, 2024 5.0 Fantastic Pros \[sensitive content hidden\] went above and beyond the call of duty in helping a novice set up our service with Gaggle Mail. Cons Absolutely not a thing. Everything has worked fantastic. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) They were not very helpful in solving our problems. Review Source ADW April D W. Administration Retail Used the software for: Less than 6 months ### "Gaggle Me Up..." January 20, 2025 5.0 i started with the free account. i love being able to send one big message and everybody can see and chat like real time, important reminders and can customize! easy to set up account, easy to maintain Pros easy to use super self explanitory, like one jumbo text message and so far i love this app Cons nothing negative to report at this time will change if need be Review Source KD Ken D. WebMaster Sports Used the software for: I used a free trial ### "Just what we were looking for - Great!" March 17, 2025 5.0 Good - I had a problem and their support responded to it within 2 hours. Pros For a small non-profit club its free option is very attractive. Very easy to use and fits our requirements exactly Cons Difficult to think of any. Little support video material on YouTube Review Source Maisarah H. Brand Manager Telecommunications Used the software for: Less than 6 months ### "Good alternative for Google Mail" March 9, 2021 3.0 Overall, i really like using Gaggle Mail as an alternative for the Gmail. My colleague has slowly changing to this software or using it as a backup email. Pros Simple and light software that can be access directly from my web browser without having to install or download any software to work with it. It has everything that needed for managing email, but not costing much to subscribing its premium account. Cons Sometimes, it will running slow especially when i open multiple tabs of this software. Other than that, nothing that i dislike with this software. Review Source AB Amy B. Past-President Hospital & Health Care Used the software for: 2+ years ### "Gaggle Mail success in a midsize medical organization" September 3, 2021 5.0 Thank you very much for access to this wonderful service over the last several years. Having Gaggle Mail allowed our small but vibrant state group to remain highly functional and serve its membership during a difficult time. Pros It was extremely user-friendly for group administrators to support members in educational programs and professional networking Cons It worked well, and support was there when we needed it. I have no complaints! Review Source KC Kathy C. Application Support Consumer Services Used the software for: 2+ years ### "Gaggle Mail Review" February 1, 2021 5.0 Pros Our franchise offices find it easy to use. It is simple to deploy and add/remove users in bulk or individually as needed. Cons It's hard to find the email address of each list without digging through multiple pages of details. Review Source JW John W. Unpaid officer Religious Institutions Used the software for: 1-2 years ### "Easy email lists to set up and manage" October 17, 2024 5.0 We have used Gaggle mail for a year, and it is an excellent solution to our need for a managed email list. Pros That our members can manage their subscriptions easily is the best part for us. The support has been fantastic too. Cons We have no complaints about gaggle mail. Review Source JT James T. Team Leader Volunteer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great email list tool" December 18, 2024 5.0 great, I could see reports about bad email addresses and reasons of the problems Pros It provided a number of positive features more than Google groups, which has been phase out by Google.last week. Cons There are great tools for managing a large group. They have a list of member names, and their email, probably I could add their phone number as well Review Source CZ Christine Z. Executive Assistant Education Management Used the software for: 1-2 years ### "Gaggle Email is easy to set up and makes for a seamless transition from old listserv technology" February 18, 2021 5.0 From the moment I learned that our listservs were at an end-of-life from a functional perspective, I dreaded having to find a comparable and affordable system to maintain the high level of collegial communications that our members have come to rely on. Discovering Gaggle Mail was a godsend. The integration of our old listserv data was a simple and seamless process. Other than us informing our members of the new listserv names, our members probably wouldn't have even realized we had switched to different software platform. It's been nothing except easy using Gaggle Email. Pros 1\. It was very easy to move our listserv data to Gaggle Email. 2. The price was reasonable. 3. The software had all the functionality of our previous listserv, plus the benefit of storing the correspondence so that people could read through the historic conversations. 4. People can unsubscribe themselves -- this was something they could not do for themselves with our previous listserv 5. ABSOLUTELY LOVE that the software eliminates duplicate emails being sent when a person is a member of more than one group that will be receiving the email. This have saved me TONS of time! Cons I have no complaints. The software serves our purpose quite well. Reason for choosing Gaggle Mail Implementation simplicity & the reasonable price of the software Review Source DB Daniel B. Administrator Sports Used the software for: Less than 6 months ### "The Best Customer Service" January 8, 2023 5.0 Pros An ease to setup. Customer Service is by far the best perk to Gaggle Mail. I've always received a prompt, accurate solution to a question or problem. The "comeback" feature (email confirmation upon successful post) is a perk of Gaggle Mail. I manage a group of about 50 people that submit weekly picks during the NFL season. Mostly a bunch of friends picking NFL teams to lose for fun. Had previously used Google Groups but due to outdated features and zero support, found Gaggle Mail. After comparing to several other products, Gaggle Mail took first in all categories and was an easy decision. Cons Only con I have is the 3-month limit to message retention for free accounts. However, I understand businesses need to make money. Because our "group" only contributes during the NFL season, we wouldn't use the services the remainder of the year. I'd like to see a flat fee, however, before I consider purchasing a subscription with the option of suspending service. Reason for choosing Gaggle Mail See PROS Review Source WR Walt R. Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Does the best at what it does" February 18, 2021 5.0 Keeping in touch with various groups of constituents and external email list management, with self service maintenance. Pros Spamless complaint email interaction, list management. Cons There's not much to dislike. Some of the GUI are not quite as intuitive as they could be but easy enough to figure out. It's a two trick pony, but who cares - it does those two tricks better than anyone could conceive. Reason for choosing Gaggle Mail Ease of use for end-users, ease of list maintenance, anti-spam capabilities, and self-service for end users. Review Source PO Paul O. Involvement Minister Religious Institutions Used the software for: 2+ years ### "Excellent group communication tool!" February 18, 2021 5.0 Surprisingly, there aren't a lot of good, simple-to-use group communication tools out there. The ones we've looked at require all users to learn and adopt a whole new group communication ecosystem. When the majority of your users are volunteers, that's just not practical. The beauty of Gaggle Mail is that it takes an existing ecosystem that everyone is already familiar with (email) and turns it into a communication hub that automatically distributes your messages to everyone in the group. It is exactly the tool that I spent years searching for! Pros Gaggle has proven to be an effective communication tool for various groups in our organization. Setup was pretty straightforward. The option to use our own domain is great, and was easy to implement. Deployment across various groups was uneventful. The ability to customize the email footer is great for simple reminders about how the group email works. Cons So far we have not had any negative experiences using Gaggle Mail. We've been using it for about three years. Review Source BW Bernie W. Programmer Computer Software Used the software for: 1-2 years ### "Excellent software and support" May 19, 2022 5.0 Pros Easy to setup. Nice interface. Value for money. Cons A minor issue: The inability to make 'Show Original Message' the default. Note: Apparently, this is currently being implemented. Review Source ES Edward S. Associate Professor of Physics Research Used the software for: Less than 6 months ### "A robust and surprisingly well-supported free listserv in the cloud " January 25, 2024 5.0 Pros Support. Email responded to quickly, suggestions to the point, a complex task that required back-end manual involvement completed in 24 hrs witout fuss. Cons Absence of LISTSERV command interface (or hidden?) Reason for choosing Gaggle Mail It was free (for my small SIG listserv needs) and quick to set up Review Source JD Jo D. Admin Farming Used the software for: 2+ years ### "Easy and efficient group email" March 2, 2021 5.0 Pros We have a lot of low-tech farmers in our membership, and they mostly seem to be able to use the group email without too many problems. It's really easy to manage, and great that there's a daily digest option. Cons I would like to see some formatting options in the email editor as it's hard to get important parts of a message to stand out. Review Source JC Jeff C. Administrative Assistant Public Safety Used the software for: 1-2 years ### "Gaggle use by an all volunteer fire/EMS department" March 1, 2021 5.0 Easily deployed and understood by the users. It meets our needs perfectly. Pros We were looking for a product that would serve our needs of being able to direct mail to different groups of people some of whom were subsets of a larger group while being able to use any personal email system. As we are all volunteer it also could not cost an arm and a leg which virtually all other choices did. Cons Honestly, there were no drawbacks for us. Review Source JM Joan M. Admin Wine and Spirits Used the software for: 1-2 years ### "Gaggle the Great" May 17, 2024 5.0 I'm very happy with our decision to use Gaggle, and have been impressed with their customer service. Pros Gaggle has been easy to use, and didn't require much for the end users to get set up. Cons While it's not difficult to navigate, I just personally dislike learning a new email manager. Review Source GB Garry B. Treasurer Information Technology and Services Used the software for: 2+ years ### "Gaggle well worth a look - good features and excellent support" May 4, 2022 4.0 Gaggle being used for group discussions Pros Simplicity, useful features. Easy to set up. Cons Billing via PayPal not available. Obtuse help. Review Source TM Tracie M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Gaggle mail is awesome!" February 26, 2021 5.0 I needed an app to move from google groups after needing to charge members a nominal fee for continued membership. I have had a great overall experience with gaggle and would highly recommend! Pros I replaced a google groups listserv with gaggle mail for a listserv that has hundreds of members. The functionality is great. There are options for the user to change their information and delivery settings that we didn't have with google. Their tech support has also been stellar, and has personally helped with issues our members need. I highly recommend after using for well over a year now. Cons There have been just a couple minor glitches, yet tech support has been able to address immediately. Reason for choosing Gaggle Mail Ease of use , awesome tech support and very resonable cost. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.