# Talon.One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Talon.One the right Referral solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159778/Talon-One/reviews --- Talon.One 4.8 (16) [View alternatives](https://www.capterra.com/p/159778/Talon-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Talon.One Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Johnny Q. Chief Product Officer Translation and Localization Used the software for: 6-12 months ### "First company I know of that has solved this problem in this way!" September 17, 2021 5.0 Lovely and reactive team. Very strong on the partner engagement side. Pros Talon.one is a simple tool to integrate which then powers your applications to be able to do "promotions". Promotions are credits, vouchers, discounts, and referrals. Most companies in space force your customers to create an account on another platform. Which increases complexity while making the user experience clunky. Talon.one is a backend integration that allows you to integrate and scale as you please. Cons Cost can be expensive, depending on your scale. It depends on your ability to internally mobilize actions internally to make this a profitable addition. Reason for choosing Talon.One Because it focused on giving us flexibility integrating via the backend instead of relying on hacking frontend features. Review Source Response from Talon.One February 15, 2022 Thanks for your kind words, Johnny! Very pleased to hear that Talon.One gave you and your team the flexibility you needed and allowed you to level up your promotions! Looking forward to all the future promotion strategies that we can support you with! AG Alex G. finance manager Financial Services Used the software for: 2+ years ### "Talon.one best tool for dealerships. " December 19, 2024 5.0 it is an amazing tool that I have been using for 5 months now but very easy to get to know Pros as a dealership we use Talon one to structure our deals and it is one of the best programs we have ever worked with. Cons it is way too slow and it freezes very often. Review Source MF Maria F. Product Owner Consumer Services Used the software for: 6-12 months ### "Overall Review " October 26, 2018 3.0 It is great to work with Talon.One, we easily integrate with their api and started working in awesome projects right away. They give us a great help and keep working with us toward creating great and innovative features. Pros It is easy to use and it provides a very interesting service which solves the necessity of developing many projects in just one integration. Cons services were not prepared for what we needed at first Review Source Response from Talon.One October 31, 2018 Hi Maria, Thanks for the review! We appreciate your response. We hope that all the features we have made available to you now are helping your team and continue to add value. We will keep working to be the innovative solution your team can rely on. Thanks again! David K. Head of Product Food & Beverages Used the software for: 6-12 months ### "Strong recommendation" July 15, 2021 5.0 Talon is an incredibly potent tool that powers all our promotions. We originally implemented it to give our marketing team full control over the types of promotions to run and which segments to target. The flexibility offered has allowed us to iterate extremely rapidly, testing new kinds of promotions with different segments without any development efforts beyond the initial integration. Pros The biggest selling point for us is the offer flexibility that Talon provides. Literally any data point can be used as the basis for a rule and therefore allows full creativity in promotion campaign design. And whenever you have an idea but no clue how to implement it, the success team is more than happy to help you out. The initial integration is also pretty straight forward. Cons It isn't the cheapest option in the market, but its worth it. Review Source Response from Talon.One July 19, 2021 David, thank you so much for your review! It's great to hear your marketing team is able to create campaigns rapidly and independently with Talon.One. Our customer success team is always happy to help and make sure your campaigns are helping you achieve your goals and set you up for success. Mark K. Head of Digital Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great Platform" June 5, 2019 5.0 Talon.One have allowed us to quickly migrate our existing promotional campaigns to their platform and also allow us to create an ambitious roadmap using the functionality they have available. Pros Talon.One are a fantastic partner to National Express providing an excellent promotion platform. The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges. Cons Nothing at all.... Any concerns we had about the team not being based in the UK were quickly removed by the quality of the support we get. Review Source Response from Talon.One June 12, 2019 Thanks for the kind words Mark, it has been an absolute pleasure working with you and the entire National Express team. We are looking forward to working with you in the future and rolling out the loyalty and referral features with your team. AB Alejandro B. Head of Growth Financial Services Used the software for: 6-12 months ### "Full control of growth offerings" February 2, 2021 4.0 The onboarding is painful, but after a few weeks and taking baby steps, you get to build amazing groweth engines and start to see results of conversion and retention. Pros After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products. The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs. The possibilities are endless. Cons I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard. Also getting to know the format of each attribute and how they operate is not easy for a non engineer profile. Always helpful to learn pseudo coding and algorithms, but the onboarding is not easy and needs lots of support from Talon and technology teams. Review Source Response from Talon.One February 5, 2021 Thank you for your feedback Alejandro! We are happy to hear that after the onboarding you were able to see the value Talon.One has brought to your product in just a few weeks. We look forward to helping Agora being successful in the future! Pedro S. Desarrollador Backend Grails Internet Used the software for: 1-2 years ### "It's a great and easy tool to work with coupons" October 22, 2018 5.0 We have been working with Talon.one for at least 2 years and they are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs. Pros \- The rule builder for configure the campaigns it's great and easy to use. - The amount of different effects that you can apply in each campaign. - It's easy to integrate Cons \- Sometimes the list of events takes a long time or throws an error Review Source Response from Talon.One October 26, 2018 Hi Pedro, Thanks so much for your kind comments! We appreciate your feedback and are happy to work with a great team like PedidosYa. VR Verified Reviewer Product Manager -Reach and Engagement Internet Used the software for: 6-12 months ### "Overall feedback." October 22, 2018 4.0 I am quite happy with the quality of the product , their support and the most important is the configurability they provide and how they have design the system. Pros Configurability and design of the software . Due to this , there are many use cases which we have solved without much development effort. Also the integration is easy and we could do complete in less than 2 weeks. Cons Talon one needs to work on their analytics part a lot. I think after this , there software will be a complete package which no one can deny. Review Source Response from Talon.One October 26, 2018 Thanks for the review! We are very happy to hear Talon.One has been able to help your team and that you are happy with the service. Improving our analytics is on our roadmap! VR Verified Reviewer Chief Growth Officer Internet Used the software for: 1-2 years ### "A new way of managing discounts and promotions" November 14, 2020 5.0 Pros We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved. Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead. Cons Don't underestimate the time to set up the software and get familiar with the tool and its functionalities. Ramp-up takes some time. Review Source Response from Talon.One January 25, 2021 Thank you for your review! We appreciate your honest opinion and are happy to hear that your metrics improved with the help of discount tactics for your users. If you need any additional support, do not hesitate to contact our customer success team! Nick M. PPC Manager Internet Used the software for: Less than 6 months ### "Bringing Promotions and Discounts to the Next Level" October 24, 2018 5.0 The industry we are in with Helloprint is extremely price driven and price sensitive: to have a tool as Talon.One help us is therefore of amazing use! We use the tool for discounts and promotions and by the day we are learning more and find great ways to implement the tool! The flexibility and rule system is suburb, and even though we are using the tool i have the feeling we are only still utilizing 1% of the potential. Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities. Honestly I think this will be the future of pricing and promotions. I would definitely recommend this tool if you are in e-commerce. Pros Flexibility and the possibilities of the tool are amazing. Cons The initial learning time + the setup requires some time and technical skills. Review Source Response from Talon.One October 29, 2018 Hi Nick, Thank you so much for your kind words! We really appreciate it and it is great customers like you that help make our product even better. Everyone at Talon.One is looking forward to helping HelloPrint continue to take promotions to the next level. Thanks again! RB Rex B. CEO Information Technology and Services Used the software for: 1-2 years ### "Highly flexible loyalty and promotions platform" February 10, 2022 5.0 Pros Talon.One is a very flexible tool when it comes to building promotions and loyalty services for our clients. It integrates easily with the basket and checkout in a headless manner. Cons It's very flexibility means there is a learning curve for business users who will be maintaining it moving forward. But once they have the fundamentals understood the rest flows naturally. Review Source Response from Talon.One February 15, 2022 Thank you for your review, Rex! Making our tool as flexible as possible to allow for endless varieties of promotions is one of our top priorities. We are always super happy to see our clients putting this into action. We look forward to continuing your promotion strategy journey with you and supporting you with anything you need along the way! AW Andreas W. VP Loyalty Supermarkets Used the software for: 6-12 months ### "Highly agile promotional engine" February 10, 2022 5.0 Pros Talon.one is an integral part not only for promotional efforts but also handling refunds for customer care. It enables our country teams to iteratively test new promotion ideas helping us grow our user base & improve loyalty. The team has been of great support during implementation & go-live. Cons Understanding platform concepts requires time & training. Review Source Response from Talon.One February 15, 2022 Thank you so much for sharing your experience with Talon.One, Andreas! We're super excited to be part of your growth journey and look forward to supporting you on all your promotion strategies and efforts to come! JS Julio S. CTO Internet Used the software for: 6-12 months ### "Talon is one of a kind" February 5, 2021 5.0 The API integration is straightforward and we got Talon up and running in little over a week, and their backoffice is so simple to use that I trained our marketing team in less than 30 minutes. Their support is responsive and kind. Pros I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition. While the rest of the market focuses on pre-packaged features, Talon's powerful rules engine and API was literally the only product that allowed us the flexibility we needed. Cons I wish Talon made it possible to set fully custom referral codes. Alternatives considered [Talkable](https://www.capterra.com/p/152418/Talkable/)[TrueSaaS](https://www.capterra.com/p/171708/iRefer/)[ReferralHero](https://www.capterra.com/p/164938/Maitre/)[Genius Referrals](https://www.capterra.com/p/136815/Genius-Referrals/)[SaaSquatch](https://www.capterra.com/p/130483/SaaSquatch/) Review Source Response from Talon.One February 8, 2021 Thank you for your review Julio! It's great to hear you and your team built custom referral program the way you wanted with our flexible and powerful Rule Builder. Fully custom referral codes are already on the roadmap of our product team and will be tackled. We are looking forward to building more of successful campaigns with you in the future! LS Luke S. Software Admin Farming Used the software for: 6-12 months ### "Talon Promo Engine" February 2, 2021 5.0 The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service! Pros My two favorite aspects of Talon One are the customizations and ease of campaign creation. We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign! Cons My number one most frustrating thing about Talon One is the lack of training and tool descriptions. As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field. Even just a sentence or two that explains what something should do would be great. I would really be interested in a formal training, or a computer based training hosted by Talon One. Review Source Response from Talon.One February 4, 2021 Luke, thank you for your review! Happy to hear the flexibility of our platform helps you create custom campaigns. We are looking to provide more guidance for navigating the UI in the future. For custom training, please reach out to your CS Manager. Honza P. Head of Product Internet Used the software for: Less than 6 months ### "New tool in toolbox" November 2, 2018 5.0 Pros Implementing Talon.one for us was a new possibility how to build things. We are prototyping quite a lot of new features with them, figuring out how to interact with customers and connect it to our CRM processes. Best thing is, that when we want to build a new campaign, we can have it in production in 5 minutes. Cons You need to know what you are doing a the impact can be big. Review Source Response from Talon.One June 21, 2019 Thanks for being such a great customer! We really love working with your team and truly appreciate the great feedback and improvements you share with us. Looking forward to growing with you guys! JK James K. Digital Trading Executive Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Powerful solution which is transforming our business" June 6, 2019 5.0 Pros The implementation process has been quick and we have been heavily supported during implementation. From our developers to our front end office users the tool has been easy to grasp and campaigns have been made in a matter of minutes rather than days. Cons The analytics part of the tool needs improving, it is behind the needs of the end users. Review Source Response from Talon.One June 21, 2019 Hi James, Thanks for the great feedback. It has been a real pleasure working with you and your team! We truly value your insights and great feedback on our product. Thanks! 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