Who Uses This Software?

Child care centres across Canada


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.95/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Fastoche
  • www.fastoche.ca/en/
  • Founded 2013
  • Canada

About Fastoche

Fastoche brings everything you need into one simple and accessible suite with check in & check out, automated billing & reports & more.


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Fastoche Features

  • Billing & Invoicing
  • Calendar Management
  • Check in / Check Out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

Fastoche Reviews Recently Reviewed!

love/hate

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Directly created for our Province's needs
User friendly
Always work hard at fixing explaining issues that come up

Cons: Would like it to be app based instead.
New developments create glitches which can be frustrating.
Growing company which means growing pains.

Overall: Has helped our organization save time and money.
Cost of program is so affordable.

Fastoche has been a great experience for our centre. The support we receive is fantastic!

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -children schedules/status board
-easy to use
-options for staff
-centre can go paperless
-options for families to use
-easy billing component
-easy for new staff to learn

Cons: A notification when new features are added and how to use them properly. Overall I am very happy with the use of this program and have heard great reviews from my staff, families and other centres.

Overall: This software has really downsized the amount of paperwork that runs through our building. Entering the children's schedules is fast and efficient now as well as reviewing the schedules to see who is expected for the day. This software has opened another form of communication with our families as well which is great!

Excellent customer service when we first signed up.

Sep 18, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use for all of our programs. Billing is a breeze. Capability for all staff to communicate with each other.

Cons: Githches often. Time sheet is difficult for staff to remember to 'lock' out, then they end up siging in or out on another persons account. Frustrating that it opens a new safari window every time we hit a button- would it work better as an 'app'?

Overall: Ease of 'office duties' such as billing and deposits, subsidy,

Adding fastoche to our centre has been fantastic!!

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many great features to choose from!! The communication book feature helps us all to communicate better since out staff are in individual classrooms, having all children's profiles at out fingertips with photos of all authorized pick ups, our parents can communicate with their child's caregiver through the email system, I could go in and on and on!!

most easiest software to use!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeping track of the children who are in and out of the daycare, haviing access to the app on any device whether at work or home.

Overall: the satisfaction of beinf able to have everything at tmy fingertips, regardless of where I am. I can beanywhere in the world and open my app to see how things are going and to get information I need

we moved to fastoche when another program was not able to meet our centre needs. great move!

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly and great for way for families to get their daily child care information
saves office time
very fast customer service
they listen to us and make the adjustments as we make requests

Cons: we have no complaints as this is a great program
not sure what else to put in here
when they were having email issues they were quick to fix the problem

Overall: saved office time
great way to communicate with families
good accounts receivable program
easy to use

The customer service is fantastic. The company is willing to try to improve and supply our needs

Sep 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Attendance reports at the touch of a finger, and the fact that they link directly to billing. The ability to share information directly between classrooms and from classrooms to the office. Receivables and Deposits. These are so much cleaner and accurate than our previous paper versions.

Cons: The fact that it does not work well for our pre-billing set up, and the lack of usable Accounts receivable reports. Our previous system allowed me to print out at any time what any parent had owing. I have not found a clear way to do this with Fastoche currently. The fact that prior balances just show up for parents as a lump sum without indicating for what the amount is owing or for which billing period it is owing is also problematic. Is it their fees, subsidy, hot lunches, from last month or 3 months ago? I sometimes have to write copious notes on many invoices for clarification.

Overall: Better attendance records, less physical paperwork, better sharing of information between staff members of attendance throughout the centre, easier tracking of receivables/deposits.

Extremely beneficial to minimizing workloads to get down to the bottom line - the kids!

Sep 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy how easily we can communicate with staff and parents. I enjoy the journal feature, sleep tracker, and diaper trackers. As an administrator we regularly use the billing and scheduling features and this program has virtually allowed us to remove an administrative assistant position at our Centre!

Cons: There are very few downsides! The most difficult part is when, due to poor internet connection in a small town, we are not able to connect to the platform. If there are any other difficulties or issues, the help desk is excellent for working with you to adapt the program to meet your individual needs.

Overall: The benefits of this program are infinite! It has allowed us to document our emergent curriculum, more closely document daily activities including naps and diapers for younger children, and has cut down substantially on the administrative workload.