---
title: "GitLab Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is GitLab the right DevOps solution for you? Explore 1223 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/159806/GitLab/reviews/"
page_type: "reviews"
language: "en"
---

GitLab

4.6 (1223)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 23rd, 2026

# Reviews of GitLab

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

FM

Flavio M

Senior QA AnalystBanking, 201 - 500 employeesUsed the software for: 1-2 years.

“GitLab environment allows me to perform activities without need external tools, so version control, project management and automation in the platform are good tools to be used.“

March 11, 2026

cq

connor q

it team leadMedia Production, 201 - 500 employeesUsed the software for: 6-12 months.

“The main downside is absolutely in its complexity - without seasoned developers on a team it can easily be a hindrance to smaller teams or projects of lesser scale.“

April 18, 2026

cq

connor q

it team leadMedia Production, 201 - 500 employeesUsed the software for: 6-12 months.

“It also supports self hosting which is an excellent option for organisations that rely critically on data sovereignty, security and compliance over their internal infrastructure.“

April 18, 2026

Swarnima G

Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I also noticed that it can be a little slow at times, mostly when working on bigger projects or loading certain pages.“

May 3, 2026

Vidya P

Devops EngineerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“As a DevOps Engineer, I rely heavily on its seamless integration of source control, issue tracking, and CI/CD automation to keep our delivery pipeline moving at a high velocity. While I’ve noticed a slight learning curve and occasional performance hiccups at scale, the depth of features—especially the native GitOps capabilities—has made it my go-to platform for modern software development and deployment.“

December 15, 2025

Enguerran M

Fullstack Web DeveloperSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“For non-technical folks, like Product Owners who are tracking issues day to day the initial learning curve is pretty steep.“

May 18, 2026

WH

William H

Mobile Marketing Account ExecutiveMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“GitLab has assisted us in centralizing code, issues, and pipelines related to campaign-related tech work, which has made the process of collaboration smoother between sales and engineering.“

December 26, 2025

PG

Parsa G

Sr AI AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Some workflows are not as intuitive as they could be, and performance can occasionally feel a bit heavy.“

July 1, 2026

## Showing most helpful reviews

Showing 1-25 of 1223 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Philip J.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Best value for FREE"

May 23, 2026

5.0

I've been using it for over a decade. I used it to develop software for my rv rental business and a few other sites.

Pros

I haven't paid a dime and I've been using GitLab for over a decade. I prefer this over GitHub any day. Has incredible features, it's great for collaboration, and such ease of use.

Cons

At this time, nothing. I honestly cannot think of anything negative to say about GitLab. I need to write more to clear this box.

Alternatives considered

[GitHub](https://www.capterra.com/p/129067/GitHub/)

Reason for choosing GitLab

It was free, you can't beat free. It could do everything GitHub could do for FREE.

Review Source

Song L.  
AI Systems Development Engineer  
Warehousing  
Used the software for: 2+ years

### "Convenient and easy to use"

March 16, 2026

5.0

GitLab can support our entire development lifecycle, covering the full process from code management to image management.

Pros

Project management, project builds, and image repositories. These are the tools we use most frequently in our daily development work, and they’re incredibly useful. I also leverage integrations with project management tools to help me complete projects more effectively.

Cons

So far, I haven’t had any complaints. The company uses the official repository, and I use a locally deployed community repository—both work very well.The Enterprise Edition is more expensive.

Alternatives considered

[GitHub](https://www.capterra.com/p/129067/GitHub/)

Reason for choosing GitLab

GitLab is relatively easier to use. It also facilitates better team collaboration.

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)

To streamline development and management, the team switched from GitHub to GitLab.

Review Source

AH

Ahliman H.  
Full-Stack Developer  
Internet  
Used the software for: 1-2 years

### "User interface is too old"

November 30, 2024

3.0

GitLab doesn’t have much value for my personal use anymore since I’ve migrated all my projects to GitHub. The only advantage GitLab has is the ability to organize projects into categories (which, unfortunately, isn’t possible on GitHub). Many companies still prefer GitLab for historical reasons, but personally, I prefer GitHub. To me, GitLab and Bitbucket are similar products.

Pros

I started using GitLab because private repositories were free. I've been using it less since private repositories became free on GitHub as well, but it remains a great tool. A large part of its features are sufficient in the free plan.

Cons

I hate GitLab's interface; it's just my personal opinion, but nothing feels intuitive. They use Cloudflare protection everywhere, the colors, etc., make it look like an old-school Microsoft application. Plus, it’s much less popular than GitHub in terms of open-source projects and community activity.

Review Source

Enguerran M.  
Fullstack Web Developer  
Sporting Goods  
Used the software for: 2+ years

### "A powerful DevOps powerhouse with a dense but complete interface"

May 18, 2026

5.0

We use GitLab as our main repository hosting and deployment server, it kinda bridges the gap between engineering and QA workflows. It works well, it links things up without too much friction and honestly it feels solid. Being able to lock down branches, spin up runners to automate code quality checks , and then track deployments automatically, gives us huge security and that calm peace of mind. Overall it is an indispensable, sturdy tool for modern team collaboration and DevOps orchestration, even when things get messy, we still stay on track.

Pros

GitLab has this biggest edge, like it really leans into a full, everything-in-one DevOps platform kind of approach. You get source code management, issue tracking, and CI/CD pipelines that are built in, all tied together inside one single interface, and yeah it feels like a huge productivity push. Setting up pipeline stuff through .gitlab-ci.yml is pretty direct, plus the native Container Registry makes it genuinely easy to roll out Docker images, especially during our day to day development sprints.

Cons

The user interface can feel kind of overwhelming and cluttered, especially when you’re trying to move through those deeply nested settings or while reviewing a complex Merge Request. For non-technical folks, like Product Owners who are tracking issues day to day the initial learning curve is pretty steep. On top of that, the self-hosted instance can get resource-heavy and it tends to need regular maintenance so runner performances stay optimal or at least not degrade to much.

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)

While GitLab still feels like an amazing all-in-one DevOps place, especially because its integrated CI/CD pipelines and built-in runners really do the heavy lifting, our team recently shifted toward GitHub. The main reasons for that move were mostly GitHub's stronger ecosystem around GitHub Actions, a more intuitive user interface for cross team code reviews, and smoother ties with third party developer tools. Still, GitLab keeps the upper hand when it comes to self-hosted repository management and those very granular compliance features .

Review Source

VR

Verified Reviewer  
Devops Engineer  
Government Administration  
Used the software for: 2+ years

### "The Best All-in-One DevOps Platform, Especially for CI/CD"

December 15, 2025

5.0

In my experience, GitLab has truly streamlined our journey from idea to deployment. As a DevOps Engineer, I rely heavily on its seamless integration of source control, issue tracking, and CI/CD automation to keep our delivery pipeline moving at a high velocity. While I’ve noticed a slight learning curve and occasional performance hiccups at scale, the depth of features—especially the native GitOps capabilities—has made it my go-to platform for modern software development and deployment. It’s a solution that genuinely supports the way we work.

Pros

I really appreciate GitLab’s single-application approach—it’s become the backbone of our entire DevOps workflow. The built-in CI/CD pipelines are a game-changer; being able to define the entire build, test, and deployment process in a single .gitlab-ci.yml file right in the repository is so much more efficient than juggling separate tools like Jenkins. We rely heavily on merge requests, and the integrated security scanning (SAST/DAST) is a huge plus—it gives developers immediate feedback during the merge process, which helps us catch issues early and maintain quality without slowing down delivery.

Cons

From my experience, GitLab can feel quite resource-intensive, especially when we’re running a self-hosted instance or dealing with pipelines that include complex jobs. I’ve noticed performance slowdowns when navigating large project backlogs or loading detailed merge request diffs, which can be frustrating during critical reviews. While the UI is generally intuitive, the sheer breadth of features—issues, boards, CI/CD, security—can make the initial setup and configuration overwhelming for new team members. It takes some time and guidance before they feel comfortable.

Switched from

[Jenkins](https://www.capterra.com/p/171026/Jenkins/)

The built-in CI/CD pipelines are far superior to Jenkins.

Review Source

MS

Marvin S.  
Lead Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Great Git platform with all the basics you need"

May 8, 2026

4.0

Overall I'm happy with gitlab it delivery the base functionality of a git platform very well, I would just stay away from the AI premium features.

Pros

High quality very easy to use git platform. Love the CI integrations, the web interface is great for reviewing changes and even making smaller changes.

Cons

Unfortunately the AI features we tried for the free 30 days were very lackluster and felt (feb 2026) very slapped on and not really usable, or if they were maybe we didn't invest enough time into it. But what I tried to use the chat for either failed completely, or was so low quality it was unusable.

Switched from

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)

We changed our whole setup and Gitlab was just more established in our team

Review Source

RB

Roke B.  
Regular Supply Chain Operative Other Ranks Two  
Defense & Space  
Used the software for: 2+ years

### "Suitable for large deployments, and always improving."

September 29, 2025

4.0

My interactions with staff at their issue tracker are generally very positive, although they are at times slow to respond, and a little apathetic about finer details.

Pros

It allows users and organisations to organise their repositories into (hierarchical) directories, unlike Forgejo and GitHub. Additionally, like Forgejo, but unlike GitHub, it provides an issue tracker, which is moderated.

Cons

SAAS GitLab's spam detection is aggressive when modifying Snippets containing significant amounts of content. Additionally, although it provides a useful issue tracker, and public forum for personal issues (and GitHub has recently reduced the level of support that its agents are meant to provide), GitLab offers no private, personal (account) support.

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)

GitLab's core is FOSS, and it provides an issue tracker.

Review Source

Nick B.  
Engineer III  
Computer Software  
Used the software for: 2+ years

### "One of the best! "

December 22, 2025

4.0

Pros

Clean, intuitive UI. Easy to learn and use. Does exactly what you'd expect it to do! Makes collaboration with others simple, and allows us to keep track of all our work in one place.

Cons

There really isn't anything to dislike about gitlab. It's a clean, intuitive git implementation, with high levels of availability.

Switched from

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)

Pricing, and personal preference. Ease of use.

Review Source

MY

Matthias Y.  
Computer science student  
Computer Software  
Used the software for: Less than 6 months

### "A GitLab review"

May 29, 2026

4.0

I started selfhosting it for school projects and I like having full control over it and it just works for organizing teams.

Pros

I like that it's not as closed as other platform like GitHub, we can selfhost it to take more control ver it.

Cons

Of course, there are some (simple) features that are only reserved to the paid plans, even for selfhosting. GitLab is in the middle between GitHub and fully opensource alternatives like Gitea. But it's a good compromise.

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)

To see something new and more open source

Review Source

PG

Parsa G.  
Sr AI Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Strong all-in-one platform for development workflows"

July 1, 2026

4.0

Pros

It brings source control, CI/CD, and task tracking into one place. It makes development workflows easier to manage and gives teams better visibility across code, builds, and delivery.

Cons

The interface can feel dense at times, especially for newer users. Some workflows are not as intuitive as they could be, and performance can occasionally feel a bit heavy.

Review Source

MG

Mike G.  
Vice president engineering  
Banking  
Used the software for: 2+ years

### "Gitlab covers all your bases "

November 23, 2024

5.0

Pros

Gitlab is a one stop shop for all of your sdlc life cycle from project planning to scm, ci/cd, security, documentation it has a fully pipeline curated for most use cases.

Cons

The restricted options for privileges are a small bind it would be more useful if you could design custom roles with privileges that suit your organisation.

Switched from

[Apache Subversion](https://www.capterra.com/p/177270/Apache-Subversion/)

Modern scm adoption for faster global collaboration

Review Source

DG

Damian G.  
CTO  
Computer Software  
Used the software for: 1-2 years

### "Warm Burrito"

March 18, 2026

4.0

Pros

Love the ability to be self hosted also easy of use for permissions, security and connecting self hosted workers for pipeline.

Cons

GitLab feature-heavy UI often feels cluttered and overwhelming, making me stuggling a bit with navigation inside app

Alternatives considered

[GitHub](https://www.capterra.com/p/129067/GitHub/)

Reason for choosing GitLab

Github have issues with self hosted workers

Review Source

MR

Mathieu R.  
Programmeur Jouabilité  
Gambling & Casinos  
Used the software for: 6-12 months

### "Reliable All-in-One Platform for Code and Pipelines"

December 19, 2025

5.0

Pros

GitLab is a strong all-in-one platform for version control, CI/CD, and collaboration. The integration between code reviews, pipelines, and issue tracking works very well and helps keep development workflows consistent. It’s reliable and scales nicely for larger teams.

Cons

The interface can feel dense, especially when you’re new to the platform. Some features require configuration before they really shine, which adds a learning curve.

Review Source

NF

Nancy F.  
Java Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Most Comfortable Repository"

May 12, 2025

5.0

git lab is the best application to manage your applications/projects and to have an automated workflow for developments where you can mark tasks, task progress, pipelines to follow how the builds are going etc.

Pros

gitlab is a very comfortable devops application, it has integrated pipelines so you don't need external services to manage code releases or pushes, you can easily integrate the dumentations, the gui is user friendly to view the code or yml's

Cons

I've been using gitlab for 2 years now and I haven't found any problems so far, it's always worked smoothly

Review Source

VR

Verified Reviewer  
Director  
Research  
Used the software for: 6-12 months

### "Easy to use version control from the get-go"

June 6, 2025

5.0

It is a platform that facilitates version control as an alternative to other vendors and it is easy to use from the command line and other tools from the get-go.

Pros

Makes it easy for one to set up version control within a regulated environment. Pull requests are also possible. Integration with other tools is possible as it follows the protocol despite being a different vendor.

Cons

We did not encounter any issues when using this versus Github. We were concerned that there might be authentication issues via the command line but there were ultimately no issues Thankfully.

Review Source

Cem K.  
SDET  
Computer Networking  
Used the software for: 2+ years

### "Getting better and better"

December 30, 2024

5.0

I have been using GitLab for more than 5 years now, and honestly it has come a long way. In my opinion, it can very well be defined as an excellent alternative to GitHub. The self-hosting thing is just a cherry on the top.

Pros

\- Lack of corporate nonsense. It allows you to focus on what is important (the code!) - The possibility of self-hosting. - Decent set of features at the free tier. - Excellent set of features if you decide to self-host.

Cons

\- Janky web interface. It should be much less cluttered. - Since it is not dominating the industry, the UI requires some getting used to (may not be a con for some) - Wonky CI/CD runner setup.

Review Source

Abhishek P.  
Developer Assosciate  
Information Technology and Services  
Used the software for: 2+ years

### "A developer tool"

January 3, 2025

5.0

It is a perfect DevOps platform with great integration and ease of track whole development process. Gitlab has high user community which makes it super helpful in resolving errors and getting much information from users.

Pros

1\. The Gitlab community is extremely helpful in managing queries, handling errors, and collaborating on projects. 2. It can be integrated into CI/CD pipelines, making the development process streamlined and enhancing team productivity. 3. It is available both as On-prem and SAAS.

Cons

Very difficult to learn as a new come. Highly expensive product and sometimes faces issues with performance.

Review Source

VR

Verified Reviewer  
Software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "One stop shop for Devops and team collaboration"

January 16, 2025

5.0

It is a powerful tool for Devops and provides seamless collaboration for team members and across the teams with its amazing version control capabilities.

Pros

It is a all in one tool for DevOps. It's version control and issue tracking make it a powerful tool for active collaboration between all the different team members.

Cons

Slower performance with big repos having complex pipelines. The learning curve for the beginners could be bit challenging.

Review Source

VR

Verified Reviewer  
Engineer  
Food & Beverages  
Used the software for: 2+ years

### "GitLab is a must have"

February 6, 2025

4.0

Pros

GitLab is a great tool for developers to store, share and collaborate.

Cons

GitLab uses an AI that can be greatly improved.

Review Source

RM

Ross M.  
Strategy Analyst  
Financial Services  
Used the software for: Less than 6 months

### "GitLab (Highly recommend)"

November 26, 2025

5.0

Pros

I think the software is one of the best for what the do. I also believe that in terms of value for money you will struggle to find a better coding software out there.

Cons

Although the software has numerous pros one drawback I believe is its ease of use. I took me quite a while to actually get the hang of it however on the plus side there have great help resources

Review Source

KT

Keith T.  
Student  
Computer Software  
Used the software for: 2+ years

### "Decent code managment"

April 9, 2025

4.0

It was used pretty often in my class, but I don't see myself using this on my own personal projects.

Pros

I like that GitLab is very similar to how GitHub functions, so using this was pretty easy.

Cons

The service would be down quite frequently and faced a couple of errors.

Review Source

EH

Edgar H.  
Software developer  
Information Technology and Services  
Used the software for: 2+ years

### "The best git host for teams"

December 24, 2024

5.0

Pros

The ease of use and the gitlab ci. Also, discussions can be created on pull requests easily for collaboration

Cons

I can’t think of anything I disliked about gitlab

Review Source

ES

Elias S.  
Marketing Coordinator  
Financial Services  
Used the software for: Less than 6 months

### "Great for Collaboration and CI/CD"

September 9, 2025

5.0

Pros

I enjoy how GitLab brings code hosting, CI/CD, and project tracking together in one platform, making teamwork seamless.

Cons

The interface can feel overwhelming at first, and some advanced features take time to fully understand.

Review Source

JC

JEROME C.  
Data analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Well known collaboration tool"

January 25, 2025

4.0

Pros

Great software to collaborate with teams quickly and deeply

Cons

No major concern could be even better with more tools to exchange

Review Source

FT

Federico T.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Very Easy To Use"

January 9, 2025

4.0

Pros

GitLab is very easy to use and it has everything I need for software development. I can manage my code, collaborate with my colleagues, and automate my workflow

Cons

Nothing really bad, except it can be a bit slow sometimes. But overall, it's a great tool for developers!

Review Source

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