--- title: "Raygun Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Raygun Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more." source_url: "https://www.capterra.com/p/159822/Raygun/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Raygun Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Raygun ## What is Raygun? Modern performance monitoring for .NET that gives you actionable data not just overviews and trends. Raygun has redefined what APM should be, giving your team greater context and diagnostic tools into your biggest application performance questions. Discover and pinpoint the root cause of performance issues with greater speed and accuracy than traditional APM solutions. ## What is Raygun used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Starting price $40 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Raygun?[Manage this product listing](https://www.g2.com/products/raygun/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Raygun 4.4 (23) VS. [4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $40 Per Feature, Per Month Starting Price $10 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (23) Ease Of Use 4.2 (199) Value For Money 4.1 (17) Value For Money 4.0 (163) Customer Service 4.0 (14) Customer Service 4.2 (149) ## Raygun alternatives Highest Rated [4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/149314/Uptime/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/) [4.3 (76)](https://www.capterra.com/p/143468/Stackify-Retrace/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143468/Stackify-Retrace/) ## FAQs about Raygun Overview ### Which roles and teams benefit most from Raygun? Raygun is most used by software developers, engineers, API developers, and web developers who monitor application errors, diagnose crashes, and trace performance issues. QA and test analysts use it to identify defects during testing, while technical leads and CTOs track production reliability, prioritize fixes, and oversee development team response. Answer based on 23 reviews Overview ### What company size and specific industries is Raygun built for? Raygun is designed for software teams of all sizes, from small businesses to enterprise organizations, that build and maintain digital products. It is aimed at companies in software, technology, and other digital-first industries where monitoring application performance and user experience is important. Features and Usability ### What are the key features of Raygun? Raygun offers bug tracking and issue tracking, plus bug/issue capture for application management. It also includes performance monitoring, transaction monitoring, and server monitoring with real-time alerts/notifications. Reporting/analytics features include customizable reports, data visualization, trend analysis, uptime reporting, and root cause analysis. Integrations ### Which third-party tools and platforms does Raygun integrate with? Raygun integrates with 18 third-party tools and platforms, including Jira, GitHub, GitLab, Bitbucket, Slack, Zendesk Suite, PagerDuty, and Trello. Its catalog also includes Asana, BugHerd, Microsoft Visual Studio, Splunk On-Call, YouTrack, and IBM Targetprocess for issue tracking, development, and support workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Raygun offer? Raygun provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does Raygun offer? Raygun provides email/help desk, FAQ/forum, knowledge base, and chat support. Users report mixed experiences with help quality: some describe support staff as prompt, friendly, and effective, while others say support is not helpful and have raised concerns about confusing information and a difficult-to-use interface. Answer based on 2 reviews ## Features AI summary Based on 653 Application Performance Management reviews Capterra data shows that buyers of Application Performance Management rank the following features as their top priorities: - **Monitoring** (**67%** of reviewers rated this feature as critical) - **Server Monitoring** (**61%**) - **Alerts/Notifications** (**61%**) Raygun supports all three features that reviewers rate most highly: **Monitoring**, **Server Monitoring**, and **Alerts/Notifications**. Together, these capabilities give teams a clear view of application health, help them track server performance issues as they happen, and notify the right people quickly when problems arise, allowing teams to respond faster, reduce downtime, and maintain a more reliable user experience. Server Monitoring 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Performance Metrics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Root Cause Analysis 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and analyse the reasons behind accidents Bug/Issue Capture 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Monitoring 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Raygun 41 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Logs: A chronological record of actions or occurrences within a network, software, or process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Issue Tracking: Record and follow the progress of every issue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Secure Data Storage: Securely stores data to prevent data loss or breaches - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (22) 4.3 Based on 22 reviews ## Pricing Value for money 4.1 (17) Free Trial Basic $40.00 Per Feature,Per Month Value for money 4.1 (17) 4.1 Based on 17 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) ## Support, customer service and training options Customer Service 4.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (14) 4.0 Based on 14 reviews ## User reviews Overall rating 4.4 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(6) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Daniel H. Technical Lead Used the software for: 3-5 years ### "A brilliant tool that has helped debugging and developing" 5.0 February 1, 2023 Pros We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking. Cons My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time. SS Senior Software Developer Senior Software Developer Used the software for: 1-3 years ### "Easy to use. " 5.0 December 3, 2020 Collection of Performance-Data and Crashlogs. Pros With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked. Cons That it shows me, that my code is still not perfect... Yassine B. Chief Technology Officer Used the software for: 1-3 years ### "The worst RUM software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 21, 2022 I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry Pros The website/marketing looks good but the solution is terrible. Cons The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable. SE Software Engineer Software Engineer Used the software for: 3-5 years ### "Know your problems before your users" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 Pros Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user. Cons Sometimes the event grouping does not work exactly as expected but that could be user error. SE Software engineer Software engineer Used the software for: Less than 1 year ### "Crash Reporting and User Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 17, 2024 Pros Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance. Cons I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs. WD Web Developer Web Developer Used the software for: 1-3 years ### "They charged me x10 times more this year" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 7, 2023 Pros It's easy to use. Their dashboard is also clean. Cons They recently changed their pricing. I used to pay $4.8 per month and all of a sudden I am paying $48 per month because they gave me 10 times more events, which I don't use. I had 10000 events and I only used about 1000 of them. Now, they charged me for 100000 events and the price got 10 times more expensive. They only sent me one email a few months ago, which I didn't read. No other notification and certainly no confirmation. The email said that there will be a change in their plans and my plan would include more events. They forgot to mention that the price will be x10. I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services. Read their terms of service really carefully, because some day, you might lose money. SD Software developer Software developer Used the software for: 3-5 years ### "Good product" 5.0 December 2, 2020 Pros Raygun is really easy to track all the errors. Cons have to set up multi app for diffrent envs NAVNEET S. Developer Used the software for: 3-5 years ### "The Raygun Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 1, 2023 My overall experience with Raygun is awesome. Pros Setting up a raygun is very easy and very easy to use use. Once set up can you easily track bugs and exceptions. You can easily debug those and get the root cause so that can be solved. Cons There is nothing to dislike about this software. AD API Developer API Developer Used the software for: 3-5 years ### "Raygun" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2020 Pros Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D Cons It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue. SD Software Developer II Software Developer II Used the software for: Less than 1 year ### "Great product that offers relevant insight into application crashes and errors." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 31, 2018 Pros Easy to use, full of features, very well documented, support multiple platforms and languages, it's extremely helpful when trying to understand the issues that clients face and be proactive in fixing them before they get reported. Cons Software can be a bit costly for small business. Pricing model changed, became more expensive over time. Could potentially slow down the application requests but nothing noticeable. [View all Reviews](https://www.capterra.com/p/159822/Raygun/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.