# Raygun Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Raygun the right Application Performance Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159822/Raygun/reviews --- Raygun 4.4 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Raygun Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews NA Nikolaos A Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services.“ February 6, 2023 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel H. Technical Lead Insurance Used the software for: 2+ years ### "A brilliant tool that has helped debugging and developing" January 30, 2023 5.0 Pros We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking. Cons My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time. Review Source PK Patrick K. Senior Software Developer Program Development Used the software for: 1-2 years ### "Easy to use. " December 2, 2020 5.0 Collection of Performance-Data and Crashlogs. Pros With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked. Cons That it shows me, that my code is still not perfect... Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) I left a Company with a Testing Team and extreme Bureaucracy and in my new Company I have Access to Raygun. So I am Comparing a Testing Team with Jira and our shitty Bureaucracy to Raygun: Shitty Bureaucracy forced me to write a UI Test with JIRA XRAY for every Feature and Bug with a complete manual on wich button to press with screenshots. Then if a Tester has some time (wich they dont) they would run that test. But mostly we did the testing our self because our pointy haired manager would let the sprint fail, because of not done tests. All in all, there was to much overhead. With Raygun we instantly get notified if something new happens and can deploy a fix faster than doing the testing ourself. Also it's far more cheaper. Review Source YB Yassine B. Chief Technology Officer Human Resources Used the software for: 1-2 years ### "The worst RUM software" May 19, 2022 1.0 I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry Pros The website/marketing looks good but the solution is terrible. Cons The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Raygun The price seemed better Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Raygun is not usable and full of errors. Review Source CR Charles R. Software Engineer Medical Practice Used the software for: 2+ years ### "Know your problems before your users" December 1, 2020 5.0 Pros Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user. Cons Sometimes the event grouping does not work exactly as expected but that could be user error. Switched from [Rollbar](https://www.capterra.com/p/158230/Rollbar/) The biggest reason is we use custom error codes in e application. Rollbar did not allow us to easily search for those errors in a timely manner. Review Source SS Sneha S. Software engineer Chemicals Used the software for: 6-12 months ### "Crash Reporting and User Insights" July 12, 2024 5.0 Pros Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance. Cons I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs. Review Source NA Nikolaos A. Web Developer Computer Software Used the software for: 1-2 years ### "They charged me x10 times more this year" February 6, 2023 3.0 Pros It's easy to use. Their dashboard is also clean. Cons They recently changed their pricing. I used to pay $4.8 per month and all of a sudden I am paying $48 per month because they gave me 10 times more events, which I don't use. I had 10000 events and I only used about 1000 of them. Now, they charged me for 100000 events and the price got 10 times more expensive. They only sent me one email a few months ago, which I didn't read. No other notification and certainly no confirmation. The email said that there will be a change in their plans and my plan would include more events. They forgot to mention that the price will be x10. I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services. Read their terms of service really carefully, because some day, you might lose money. Review Source VR Verified Reviewer Software developer Information Technology and Services Used the software for: 2+ years ### "Good product" December 1, 2020 5.0 Pros Raygun is really easy to track all the errors. Cons have to set up multi app for diffrent envs Review Source NN Navneet N. Developer Computer Software Used the software for: 2+ years ### "The Raygun Review" January 29, 2023 5.0 My overall experience with Raygun is awesome. Pros Setting up a raygun is very easy and very easy to use use. Once set up can you easily track bugs and exceptions. You can easily debug those and get the root cause so that can be solved. Cons There is nothing to dislike about this software. Review Source MM Muhammad M. API Developer Information Technology and Services Used the software for: 2+ years ### "Raygun" December 2, 2020 4.0 Pros Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D Cons It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue. Review Source VR Verified Reviewer Software Developer II Computer Software Used the software for: 6-12 months ### "Great product that offers relevant insight into application crashes and errors." May 29, 2018 5.0 Pros Easy to use, full of features, very well documented, support multiple platforms and languages, it's extremely helpful when trying to understand the issues that clients face and be proactive in fixing them before they get reported. Cons Software can be a bit costly for small business. Pricing model changed, became more expensive over time. Could potentially slow down the application requests but nothing noticeable. Review Source SH Shoeb H. Development Team LEad Computer Software Used the software for: 2+ years ### "Very helpful software" December 15, 2020 5.0 Overall i find it very helpful in tracking and debugging the errors, have played an important role in improving the quality of product. Pros I like how the errors are classified per app. And the level of detail provided for the error, like the users affected, history of the error etc. Cons Not able to send notifications to people when a particular error reoccurs. Review Source MG Mehrad G. Software engineer Information Technology and Services Used the software for: 2+ years ### "Mehrad's review" December 15, 2020 5.0 It's a helpful software in my opinion Pros It's really helpful to detect the bugs real-time Cons I think the integration is a bit tricky. Review Source EH Erik H. System Developer Sports Used the software for: 2+ years ### "Full insight in your application " December 1, 2020 5.0 Pros The easy way to get it started in most programming languages and frameworks Cons Sometimes slow GUI at high activity hours Review Source CN Christopher N. Software Developer Education Management Used the software for: Less than 6 months ### "Great tool for application health checks" December 15, 2020 4.0 Pros Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms. Having a tool that alerts me when software is reporting abnormal behaviour allows me to better focus on my daily tasks. Aggregating reported errors, and providing historical data also helps with new team members being able to better understand the context around errors that may be new to them, and is great for identifying regression bugs. Cons There is very little that I can fault with Raygun, and in the times where I have needed additional assistance, the support staff have been prompt, friendly, and effective. Review Source RY Raman Y. Software Engineer Marketing and Advertising Used the software for: 2+ years ### "Worth buying" December 2, 2020 4.0 Pros All exceptions in one place, can the affected services\\machine names which is really good Cons \* Searching by multiple words doesn't work \* Exceptions grouping stops working when any part of a stacktrace changes. Review Source Gary T. Digital Marketing Coordinator Computer Software Used the software for: 1-2 years ### "null" November 8, 2015 5.0 Review Source SK Shoab K. CTO Retail Used the software for: Less than 6 months ### "Extremely helpful platform in catching bugs otherwise gone unnoticed" December 15, 2020 5.0 We were looking for an error log management software and this has given us exactly what we need. Pros The ability to track almost any level of issues in our codebase that would otherwise need manual log reviews after deployment is super helpful. We can easily find edgecase scenarios in our production environment that we missed in our QA process allowing us to fix problems that would otherwise go unnoticed. Cons None that I can think of at the current moment... Reason for choosing Raygun Prior experience using it at another firm. Review Source VR Verified Reviewer Senior Developer Computer Software Used the software for: Less than 6 months ### "My experience of Raygun" December 1, 2020 4.0 Pros We use Raygun in our company to provide client side error logging. We have integrated it with Slack, so that it automatically posts an error channel when an error occurs. I have used it for the last few months.I find the UI intuitive, it provides detailed error information, and I can easily see where the error has occurred. Cons Something that can be harder to figure out in some cases, is what exactly the user did for the bug to occur. Review Source HN Huy N. Software Developer Computer Software Used the software for: 1-2 years ### "A helpful tool for debugging." December 15, 2020 4.0 Pros Raygun provide detail about the issue happen with end user include their environment, product version, exception detail and other value information that we can use while investigate issues report by customers. Cons The filer need to improve. It is quite simple and hard to use for complex query. Reason for choosing Raygun N/A Review Source NC Nikolai C. Software Developer Defense & Space Used the software for: 6-12 months ### "Does what it's supposed to do" December 16, 2020 4.0 Pros Easy to see stuff I might have missed, woo hoo. Cons Sometimes it spams more than I want it to. Review Source AN Amir N. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Raygun is good" December 1, 2020 5.0 I like raygun, it does exactly what I would like it to do. Pros One of the use cases of Raygun for our team is to find the errors of our software that cannot be reported by our end users. And it helps us a lot in terms of finding issues and solving them. Cons Raygun could have more use cases, maybe some more features in the future to observe users behaviour? Review Source gS gaurav S. test analyst Information Technology and Services Used the software for: Less than 6 months ### "reygun " December 1, 2020 5.0 Raygun is the fantastic tool . we use it to test system fatal errors. We can log defects directly through jira integration. Pros user friendly and quick to report fatal errors - Issue logs - history and details - integration Cons \- my error tab is not working for me , every time i have to check in Active error tab Review Source AS Arpit S. Software Development Engineer in Test Used the software for: Less than 6 months ### "A Okish Tool to monitor your application" February 22, 2018 3.0 It is appropriate for a small size company having less applications. Pros The tool is easy to install and have support for a lot of language. The app is smooth, fast and responsive. The mail notification about something going wrong or occurrences of errors is very cool. Cons There are a lot of better tools in the market when compared to Raygun which provide better features and support - Stackify, SEQ, Crashalytics. Review Source Similar Products Featured ## Related categories [Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/)