# Pixlee TurnTo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pixlee TurnTo the right Social Media Marketing solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159837/Pixlee/reviews --- Pixlee TurnTo 4.2 (13) [View alternatives](https://www.capterra.com/p/159837/Pixlee/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pixlee TurnTo Ease of use 4.5 Customer Service 4.3 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Creative Director Retail Used the software for: 2+ years ### "Fantastic software to collect UGC with ease" March 2, 2018 5.0 Great way to assign UGC to products on our ecommerce website Pros Pixlee makes it easy to curate hashtags, location based photos, and tagged photos for your business so you don't have to spend hours manually finding your customers social media photos. Cons Reports can sometimes take awhile to generate so leave plenty of time for system to process before you need a document. Review Source VR Verified Reviewer Director of IT and Digital Marketing Retail Used the software for: 2+ years ### "Basic product review functionality that just works" January 13, 2022 4.0 Pros The product was easy to add to our website, and we've never had any significant issues. Once set up, it just works. Cons The administration/moderation user interface on the back end is antiquated and not the most user friendly. Review Source Livia S. Director of Digital Marketing and Ecommerce Consumer Goods Used the software for: 1-2 years ### "Highly DO NOT Recommend" April 17, 2019 1.0 Horrible - do yourself a favor and find something else to use. Pros It uses UGC to sell product and I guess it does that well? Cons Pixlee contract is AWFUL, they lock you in without telling you and immediately renew the contract. They then basically strong arm you and won't let you cancel. Their pricing is also 3x more than the other UGC platforms that they basically ripped off. They also do nothing on their part to make sure that their tool is worthwhile. My personal favorite is that they attempt to charge you $2.3k to remove THEIR logo from YOUR website. Review Source VR Verified Reviewer Client Retention Manager Real Estate Used the software for: 6-12 months ### "Easy to Implement Valuable Content" May 17, 2018 4.0 Pros The account team is good, easy to work with and get new and fresh user created content on your website Cons The email integration we intended did not go according to plan and had to use workarounds to ensure intended functionality. Review Source VR Verified Reviewer Solutions Architect Internet Used the software for: 1-2 years ### "Great UGC Solution for Magento" April 24, 2019 5.0 Great people and an impressive product. Pros The software creates a great experience for the customer after purchase that has an effect to influence new conversions. Cons Integration time. It takes a bit to ensure all is configured properly. Review Source VR Verified Reviewer Marketing & Web Performance Administrator Apparel & Fashion Used the software for: 6-12 months ### "It is very easy to use and implement to any e-commerce site" July 2, 2018 3.0 Was able to collect a good amount of user generated content Pros The tool allows to segregate content from various channel in one place, and a very good tool to manage your Influencers. Cons The Pixlee widget installed on the website would result in higher page load time. Doesn't have the ability to manage multiple sites under 1 account. Every website should have its own login. Review Source KH Kevin H. Marketing Director Used the software for: 1-2 years ### "If you are new to social integration, Pixlee is a great way to jump right in" June 26, 2018 5.0 Pros We hadn't worked with integrating user generated content into our website aside from embedding social feeds. Once we wanted to start merging content into our website, Pixlee made it about as simple as it could be. The set-up was easy to do and before long we had multiple different galleries based on our products online. In the world of social media, you need to blend e-commerce and social interaction together and Pixlee makes that simple. Cons The biggest con that we have is the sheer amount of content that can be scraped online, it can be time-consuming to filter through them. You don't necessarily need to be as active with it, but with our product being very strict on what you can associate together, we need to monitor closely. Review Source DK Dan K. Director Used the software for: 6-12 months ### "Customer success team is super knowledgable and helpful " May 25, 2018 5.0 Pros I've used 3 different UGC platforms in the past and I'd say Pixlee is has been the easiest to use and best ecommerce integration setup. The biggest benefit of working w/ Pixlee on top of the platform is their customer success team-- So helpful, knowledgable, and treats us like a true partner. Cons We still work hard to get our customers engaging and creating UGC for us that is on brand and what we are looking for. At times this stops us from being able to use all the Pixlee functionality available in the platform. Review Source KS Kasey S. Digital Media & Brand Integration Telecommunications Used the software for: 1-2 years ### "Great tool for user-generated content. Easy to use and affordable." February 1, 2018 5.0 User-generated content Pros Incredibly easy to use platform. Can create multiple search albums. Great for local activations as you can geo-fence. Very cost efficient. Cons Needs some work on analytics provided. It's not the most intuitive when it comes to providing insights around albums & users. Review Source Justin W. COO / Co-founder Food & Beverages Used the software for: Less than 6 months ### "Powerful tool if you have customers already creating UGC" July 26, 2019 4.0 Overall, great customer service team and product is incredibly powerful if you know how to use it. Pros The biggest value-add for this content is the insight that it provides into your customers. While Instagram lets you see what people post about your brand, Pixlee really helps you see and understand how people are talking about your brand. This has become a very helpful tool to measure the efforts of our community marketing. Cons Some of the newer features like the social CRM tend to be a little buggy and still need some work to be a reliable tool. Review Source CD Cristina D. SMRM Supervisor Used the software for: 6-12 months ### "A great platform for customer interaction" January 17, 2018 5.0 Pros Moderation is easy, and it really helps with engagement. Customers can share their own personal experience about your product, and can give their insights first hand. You can control what appears in your page since you'll moderate and approve the questions and answers as needed. Cons It makes the audience, not read what's already in your product description. Instead of reading, they ask questions. Review Source PS Parul S. Human resource Health, Wellness and Fitness Used the software for: 6-12 months ### "Interesting " July 31, 2021 4.0 Good Pros Social media trend analysis. Accounts are friendly and accessible. GREAT MARKETING TOOL Cons It's not user friendly during initial usage. There is scope of improvement Review Source MK Michel K. Ceo Construction Used the software for: I used a free trial ### "É o que promete" August 5, 2020 5.0 Pros De longe um bom auxiliador na busca para conquistar clientes Cons O que me deixou chateado foi o fato de ser obrigatório o uso do email comercial da empresa, sem poder ter a opção de anexar um email existente que fosse vinculado à um plataforma de endereço eletrônico. Review Source Similar Products Featured ## Related categories [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)