Who Uses This Software?

TargetBay helps ecommerce companies with online sales from $500,000 - $50 million per year.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TargetBay
  • www.targetbay.com/
  • Founded 2016
  • Georgia

About TargetBay

TargetBay eCommerce personalization tool performs customer behavioral analysis and targets shoppers with the use of intelligent tools. Now, eCommerce store owners' can easily segment their database and send targeted message for improved ROI. TargetBay reviews and rating help collect customer reviews through innovative features. The drag and drop email builder helps them design intuitive mailers tuned for improved open and click through rate.


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TargetBay Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

TargetBay Reviews Recently Reviewed!


Capterra-loader

Great marketing platform, easy to navigate, great support from Customer Service!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The dashboard design is clean and you instantly get an overview of how all your marketing campaigns are performing. Easy to navigate, the customer segmentation/reports provide key insights regarding customers purchase behavior. Simple to import/export data.

Cons: After using several other marketing platforms, I feel TargetBay is a perfect fit for my business. I don't overpay for features I don't need and the on boarding process was easy. I don't have any complaints.

Excellent and user-friendly!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and very effective at capturing a high volume of reviews! Targetbay customer service and development teams are fabulous to work with!

Cons: Targetbay is still working on developing syndication. Looking forward to that functionality so that we can share all of these great reviews with our retail partners!

Capterra-loader

I loved to choose TargetBay

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved to choose TargetBay today, I never imagined that they could help me so quickly and provide me with a guaranteed service, that seemed incredible to me.

Cons: I will recommend it to all my friends, they deserve to leave satisfied and with guaranteed answers, their service and the environment were great

Awesome Service and App for a Great Price

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Way more affordable with more features than the competition. Excellent customer support. We are very impressed.

Cons: None Yet. Robust System. Takes a little time to learn. Glad we switched to TargetBay. We are saving money and do not have to purchase an abandon shopping cart tool.

Capterra-loader

A++ Software and Support Staff - Very Happy!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The most important part is the reviews are crawled by Google by DEFAULT!! Other review software like YOTPO doesn't! You have to ask for them to install that feature! What's the point of a software review if it's not crawled by search engines??? Incredible. Other features like the software was easy to install with their support staff. The software has all the bells and whistles...from abandon cart, pop-ups, win backs, special coupons, you name. They will also have Adroll and social media coupon retrieval implemented very soon. Very happy with the software and their team. Flew down to Atlanta, GA to meet the team...they want you to succeed.

Overall: More reviews and the bottom line, more revenue...which is the goal for any software enhancements.

Very good

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Target is really awesome in providing resources for you to learn new things if you want and are very responsive. Great culture, very friendly people, pretty good pay for Minneapolis area. Everyone is extremely supportive and truly wants the best for you...

The on-boarding team was superb; the product performs as advertised.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy integration process and customization was no issue. The code does not slow down our website like their competitors.

Cons: What I currently do not like is that you cannot add reviews from buyers that call in their orders. Although, I am told this feature may be added soon.

Overall: The reviews are searchable on Google and the rich snippets can be viewed organically on Google search pages. This increases visibility and click throughs.

Great Customer Feedback Rolling In!

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This is great multi-faceted software tool that easily helps to improve conversions! Within hours, loads of great customer feedback was streaming in - and has been ever since! The control panel is easy to use and intuitive, allowing you publish customer reviews in seconds. Automated feedback request emails to customers allow them to answer directly from the email in no time as well. Great customer service, onboarding support, and followup. Email and remarketing functions are great as well.

Cons: The questions feature for products is great, but maybe set this up to allow a response to the customer only without posting on the site (in many cases, it's just better to improve the product description that the customer brings to light).

We have been using target bay for a few months now and like how easy they are to work with.

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews

Overall: The knowledge of how email contact works in regards to the business and customer's relationship.

This solution works!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: > Quick installation - The Target bay team was very professional in getting the product installed and configured
> Results - Started getting the reviews and questions pretty quickly. The abandoned cart functionality also works well to convert sales.
> Responsive - The Target bay team is very responsive to the feedback provided

Cons: The only con I have come across so far is that the product supports just one user per company. This slightly prevents me from delegating different functions of the application to different owners. I believe Target Bay is looking to plug this gap soon.

This service has everything and more and is much better and cheaper than yotpo.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features are countless. So many different templates, very easy to use. I did a lot of research on these review sites and found Target Bay to be top notch. I used yotpo for over a year and then heard about Target Bay and am so glad that I made the switch.

Cons: With so many different functions that this service has, it does take a little while to navigate the software, but they set everything up for you and run you through some really good training.

Great asset to our online store! People at TargetBay are super to deal with!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great interface and easy to use with automated time saving emails. More than just a review platform. We compared the features to several competitors like Yotpo, Springbot and others and found that Targetbay has better features and price.

Cons: Because it has so many features it has a bit of a learning curve. But Targetbay will implement everything for you so you get a turnkey solution.

Overall: Increased sales over 20%

Helped my website and improved sales

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is set up to encourage reviews and does a good job at building brand trust and loyalty.

Cons: I wish there was a video tutorial on how to navigate the features but the customer service team is great with communication and helping me accomplish my goals.