TargetBay

TargetBay

5 / 5 7 reviews

Who Uses This Software?

eCommerce stores looking to improve their conversion rate.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TargetBay
  • www.targetbay.com/
  • Founded 2016
  • Georgia

About TargetBay

TargetBay eCommerce personalization tool performs customer behavioral analysis and targets shoppers with the use of intelligent tools. Now, eCommerce store owners' can easily segment their database and send targeted message for improved ROI. TargetBay reviews and rating help collect customer reviews through innovative features. The drag and drop email builder helps them design intuitive mailers tuned for improved open and click through rate.


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TargetBay Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

TargetBay Reviews Recently Reviewed!

The on-boarding team was superb; the product performs as advertised.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy integration process and customization was no issue. The code does not slow down our website like their competitors.

Cons: What I currently do not like is that you cannot add reviews from buyers that call in their orders. Although, I am told this feature may be added soon.

Overall: The reviews are searchable on Google and the rich snippets can be viewed organically on Google search pages. This increases visibility and click throughs.

Great Customer Feedback Rolling In!

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is great multi-faceted software tool that easily helps to improve conversions! Within hours, loads of great customer feedback was streaming in - and has been ever since! The control panel is easy to use and intuitive, allowing you publish customer reviews in seconds. Automated feedback request emails to customers allow them to answer directly from the email in no time as well. Great customer service, onboarding support, and followup. Email and remarketing functions are great as well.

Cons: The questions feature for products is great, but maybe set this up to allow a response to the customer only without posting on the site (in many cases, it's just better to improve the product description that the customer brings to light).

We have been using target bay for a few months now and like how easy they are to work with.

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews

Overall: The knowledge of how email contact works in regards to the business and customer's relationship.

This solution works!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: > Quick installation - The Target bay team was very professional in getting the product installed and configured
> Results - Started getting the reviews and questions pretty quickly. The abandoned cart functionality also works well to convert sales.
> Responsive - The Target bay team is very responsive to the feedback provided

Cons: The only con I have come across so far is that the product supports just one user per company. This slightly prevents me from delegating different functions of the application to different owners. I believe Target Bay is looking to plug this gap soon.

This service has everything and more and is much better and cheaper than yotpo.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features are countless. So many different templates, very easy to use. I did a lot of research on these review sites and found Target Bay to be top notch. I used yotpo for over a year and then heard about Target Bay and am so glad that I made the switch.

Cons: With so many different functions that this service has, it does take a little while to navigate the software, but they set everything up for you and run you through some really good training.

Great asset to our online store! People at TargetBay are super to deal with!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great interface and easy to use with automated time saving emails. More than just a review platform. We compared the features to several competitors like Yotpo, Springbot and others and found that Targetbay has better features and price.

Cons: Because it has so many features it has a bit of a learning curve. But Targetbay will implement everything for you so you get a turnkey solution.

Overall: Increased sales over 20%

Helped my website and improved sales

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is set up to encourage reviews and does a good job at building brand trust and loyalty.

Cons: I wish there was a video tutorial on how to navigate the features but the customer service team is great with communication and helping me accomplish my goals.