# TargetBay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TargetBay Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/159841/TargetBay --- # TargetBay Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TargetBay ## What is TargetBay? TargetBay eCommerce personalization tool performs customer behavioral analysis and targets shoppers with the use of intelligent tools. Now, eCommerce store owners' can easily segment their database and send targeted message for improved ROI. TargetBay reviews and rating help collect customer reviews through innovative features. The drag and drop email builder helps them design intuitive mailers tuned for improved open and click through rate. ## What is TargetBay used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Review Management](https://www.capterra.com/review-management-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 77 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TargetBay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.targetbay.com/&name=TargetBay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TargetBay 4.9 (77) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (77) Ease Of Use 4.6 (1,416) Value For Money 4.8 (71) Value For Money 4.4 (1,220) Customer Service 5.0 (72) Customer Service 4.6 (1,369) ## TargetBay alternatives [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159841/TargetBay/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 4.9 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns List Management 4.8 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Email Marketing 4.9 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Review Monitoring 5.0 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Campaign Analytics 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Review Notification 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Notifies a business when a review is left TargetBay 28 features Track and interpret campaign performance metrics Set campaign schedules by selecting start, pause, and end dates Leave comments and notes on documents for others to view Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Plan, execute, and analyze email marketing campaigns Create and send email blasts/campaigns Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Manage contacts across multiple mailing lists Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Send messages to multiple subscribers at the same time Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Adjust communications based on previous interactions or personal preferences Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Track and monitor reviews of products or services Optimize and manage the search engine optimization efforts for a website or digital content Checkout of online store Add or remove subscribers from mailing lists Sample files or documents that could be customized as needed or used as is Get Advice We can help you find the software with the features you need. Features 4.9 (77) 4.9 Based on 77 reviews ## Pricing Value for money 4.8 (71) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159841/TargetBay/pricing/) BayReviews (Free) $0.00 It includes: - 100 Review Request - Emails and 25 Product Reviews BayReviews (Growth) $99.00 Flat Rate,Per Month It includes: - 100 Site Reviews - 50 Picture Reviews - Emails - Google Rich Snippets and 400 Product Reviews - Unlimited Review Request BayReviews (Professional) $199.00 Flat Rate,Per Month It includes: - 250 Picture Reviews - 500 Site Reviews - Emails - Google Rich Snippets - Google Shopping Ads - Smile.Io Integration and 1000 Product Reviews - Unlimited Review Request BayReviews (Premium) $299.00 Flat Rate,Per Month It includes: - 1000 Site Reviews - 500 Picture Reviews - Emails - Google Rich Snippets - Google Shopping Ads - Photo Gallery - Smile.Io Integration and 3000 Product Reviews - Unlimited Review Request BayEngage $20.00 Usage Based,Per Month It includes: - Easy Drag-and-Drop Editor and Intuitive Dashboard - Powerful Email Marketing Tools - 250+ Pre-Built Email Templates Value for money 4.8 (71) 4.8 Based on 71 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (72) 5.0 Based on 72 reviews ## User reviews Overall rating 4.9 Based on 77 reviews Filter by rating 5(68) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BF Brad F. VP Marketing and Operations Food & Beverages ### "A Game-Changer for Our Customer Review Strategy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 12, 2025 Our experience with TargetBay has been fantastic. We saw a noticeable increase in customer engagement and trust after implementing their review service on our site. The ability to display verified reviews in a visually appealing format made a real difference in conversions. Their customer service team is also top-notch — quick, knowledgeable, and eager to help. Highly recommend! Pros The platform is incredibly easy to use and has helped us collect and showcase authentic customer reviews seamlessly. Their automation tools and customizable widgets really elevated our review strategy. Cons There was a slight learning curve when setting up the integrations, but their support team was quick to help and very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeremy L. Operations Electrical/Electronic Manufacturing ### "Love working with the Target Bay team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 We have been using Target Bay for a few years now after trying to manage all the different website tools from 3rd parties by ourselves. We were never up to date on what was needed, and the white glove support has been worth the cost. Pros Working with the support team who is always on it. They contact us to make sure we are taking full advantage of the tools. Cons There are a lot of features and options which can get overwhelming Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The cost was more than Target Bay and we were not using the platform enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tony S. Chief Operations Officer Retail ### "Fantastic service and support! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2024 Prompt response, clear and accurate instruction and feedback. They set realistic goals and go above and beyond what I expected. Pros Fantastic support. If you have a question about it they're not only willing to help but timely with their answer. Cons I wish I knew about it a long time ago so I could've implemented it when we switched to BigCommerce from Magento. Switched from [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) ShopperApproved lacks the modern feel and features that I wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Owner Automotive ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2024 Pros Easy of Use Customer Support Shopify Integration Results Cons I have not real cons with TargetBay. It performs well for us. Switched from [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lisa B. Director of Marketing and Brand Communications Consumer Goods ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2023 Pros The service of TargetBay is amazing. \[sensitive content hidden\] is fantastic. So much that we have moved all our brands to TargetBay due to \[sensitive content hidden\] superior customer service and TargetBay's services. Cons Building emails is slightly difficult. The column option is difficult. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing TargetBay Customer Service, Options, and Automations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jon R. Vice President of Operations Sporting Goods ### "Product Review Management at a Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2023 Pros I like the ease of use and simplicity of TargetBay. I'm able to quickly collect customer feedback on products and website usability. Additionally, my customer service rep, \[sensitive content hidden\] is great! He is quick to respond and available to give me top-notch support! Cons Not much to dislike. They are constantly making changes and making the service better. Switched from [REVIEWS.io](https://www.capterra.com/p/201733/REVIEWS-io/) I liked how the integration of email marketing with BayEngage and TargetBay work seamlessly together to utilize the reviews from our customers in eBlasts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Matthew F. Operations Manager Retail ### "Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 Pros We've used multiple review platforms in the past, TargetBay gives us everything they did and more. The Q&A section they provide has helped customers answer their own questions before reaching out to our sales team saving us time and effort. Cons None that I can think of at this time, as I said I've been very satisfied with their service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZI Zenon I. President Sporting Goods ### "Great functionality and Best in Class Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Pros Whenever I need to discuss my account or have questions I can get ahold of someone immediately. \[sensitive content hidden\] and his Team have been Managing our account for years now. In fact we have not touched based for over a year. Within a day I was able to schedule a meeting and it is refreshing to have the same people on our account after all this time. \[sensitive content hidden\] is always looking for ways to help and save us money!! Thank-you. Cons There is little to dislike. I have been with targetbay for over 2 years and everything is going great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sean M. President Retail ### "Targetbay Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Having been a loyal Targetbay user for several years now, I can't resist penning down a few words about my experience. You know, switching platforms, especially when it comes to managing product and seller reviews, and coordinating email campaigns can be such a headache. I remember jumping ship from Yotpo, wondering if I was making the right decision. Looking back, it's clear as day that I did.What tipped the scales for Targetbay? It wasn’t just the more budget-friendly pricing for a similar, and dare I say, sometimes better product. It was the people behind it. They don't just offer a service; they genuinely care about my business. Their support team is a breath of fresh air - quick, efficient, and always ready to help.And oh, \[sensitive content hidden\], our account manager? He's the real MVP. Instead of the standard check-ins I've experienced with other companies, his calls always come across as though an old business buddy is touching base, always ensuring we're making the most of what we have.For those of you reading reviews, wondering if Targetbay is the way to go, take it from someone who's been there, done that - it's a decision you won't regret. My business has thrived with them by our side, and I’m pretty confident yours will too. Pros robust platform and exceptional human touch. While their tools for managing product and seller reviews, as well as coordinating email campaigns, stood out in terms of efficiency and user-friendliness, it was their dedicated customer support that won my heart. It's rare to find a company where the tech and the team both shine. Plus, their competitive pricing, especially in comparison to others like Yotpo, offered superb value. Every interaction, especially with our account manager \[sensitive content hidden\], felt personal and geared towards our business success. It wasn't just about using a service; it was about fostering a partnership that genuinely aimed to see us thrive. Cons Honestly, while TargetBay has been largely beneficial for our needs, no service is without its hiccups. One area I felt they could improve upon is their user interface. At times, navigating through the platform can feel less intuitive than some of its competitors. Additionally, while their support team is remarkably responsive, there have been a few occasions where I wished for more in-depth tutorials or onboarding materials to smoothly implement some of the advanced features. While these issues are minor in the grand scheme of things, a bit more polish on the UI and additional learning resources would make their platform nearly perfect. Switched from [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jordan S. CEO E-Learning ### "Great platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 21, 2023 Great company and even better people. Support was incredible. Pros Email deliverability, template builder and reports Cons Segmentation of my lists was difficult to use or non-existant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159841/TargetBay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)