Trail Blazer

4.5 / 5 35 reviews

Who Uses This Software?

Non-Profits under $7 million in revenue. Includes faith-based, health, community outreach, education foundations, schools, churches, alumni and professional associations, arts and music centers.


Average Ratings

35 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
  • Pricing Details
    Based on record count. Includes all modules.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Trail Blazer Campaign Services
  • www.trailblz.com
  • Founded 2001
  • United States

About Trail Blazer

Trail Blazer's Non-Profit Manager is a complete, integrated fundraising solution that tracks almost everything. It makes life easy for for outbound fundraising calls, mass emailing, fundraising events, direct mailings, and capital campaigns. Access your data from any computer, tablet or mobile device. Best of all, enjoy seamless integration with your website. Track online donations, ticket purchases, memberships, volunteer registrations and contact signups. Prices start at $100 per month.


Spotlight_media_placeholder

Trail Blazer Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Trail Blazer Reviews Recently Reviewed!

Very Happy With Our Decision

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is outstanding, always available and quick to respond. We're finding the features easy to learn and navigate, and our first try at a donor renewal mailing went off without a hitch.

Cons: Would like to have the ability to record a person's name along with the company they represent in a donor record more easily. They have patched together a solution for us that remains a little awkward in searching records and mail merging.

Trail Blazer is GREAT!

May 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I love this product!

Pros: - The Customer Service is #1! They really do answer within three rings and they will walk you through any issues, big or small. - The interface is simple, clean, and pretty easy to use after a few tutorials/instructions.

Cons: - It's not cloud based, but do your really need it? Only consider a cloud system if you REALLY need it. Otherwise you paying for something you barely use.

Vendor Response

by Trail Blazer Campaign Services on May 19, 2017

Trail Blazer is a cloud based client-server software package. Your donor data is stored securely in the cloud on our servers. You access your data using the Trail Blazer client application that runs on your PC. If you are using a non-Windows machine (i.e. phone, tablet, Mac) our application is served using Remote Desktop Connection. Plus, Trail Blazer gives you a web app that allows you to access portions of the database from any devices connected to the internet.

While we are still learning the various functions and tweaking our data in Trail Blazer we have high hopes that this platform will serve us well.

Apr 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That we can have all of our information on one data base which will make it much easier in tracking potential donors.

Cons: There are a few features that we would still like to have for our education departments and events and we have spent hours cleaning up the data base once it was transferred over to match with the Trail Blazer system while meeting our needs.

Best customer service

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've used Trail Blazer for the past year and the customer service is incredible. I watched all the tutorials but anytime I had a question or I couldn't figure out something TB staff would reply to my email within minutes of sending the request.
The TB system is robust and allows you to streamline all of your donors, grantors, volunteers and events in one place. It is easy to use and if you are stuck on something there are many tutorials and FAQ pages to help you out, and if that fails the customer service will get you on track.
Great company to work with.

Awesome product

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Makes managing the small stuff that much easier. It seems to specifically target non profit organizations and assist them with accounting stuff that the average Joe can't understand.

Trailblazer is Great!

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is amazing. They answer all questions over the phone and via email. They are very helpful and fast.

Cons: I do not have a complaint. Both the product and the vendor are great.

Recommendations to other buyers: Make sure that others in your organization are on board with the training

Awesome contact management system, communication, events and more!

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not having any coding experience I thought it might be difficult to use HOWEVER, the customer service is AWESOME!
They created our first template for us and it was exactly what we had envisioned.
They have a quick turnaround on any email (Joel!) and are always available by phone (Kevin)!
The you tube videos are helpful too with the graphics as I am a visual learner.
We have several upcoming events and look forward to using the event portion of the system.
As I said we are still in the learning curve but so far it has been a positive experience.
With so many programs available and us being a new nonprofit it's hard to know which one to go with- I'm glad we chose TrailBlazer.

Robust donor management with excellent Customer Support!

Oct 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our agency has only scratched the surface of Trail Blazer's functionality, but found it to be an effective tool for our fundraising needs. Client support is top-notch; I never had to wait more than a few minutes for help navigating the system.

Trail Blazer: great product and great customer service

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We had been using an expensive product that was unreliable and very touchy, and charged a fortune for tech support. Unfortunately, we were so invested data-wise that change was fearful - until that last problem pushed us over the edge. Trail Blazer meets our needs with none of the issues the other product gave us. We have been impressed with the customer support in both the sales and the tech support arenas. We are happy with Trail Blazer. It is affordable donor management.

Cons: We are pretty heavily customized. There were some challenges getting set up and it took longer than we anticipated. But this had more to do with our data and needs than it did with Trail Blazer.

Recommendations to other buyers: Software Advice listened to my specific needs and suggested three vendors to try. The agent listened carefully and took a creative path since nothing did exactly what I wanted it to do. I looked at all the options and chose the one that met our needs. Software Advice did a lot of the homework and saved me time and money.

Useful, affordable, flexible and improving

Aug 07, 2015
5/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer support! That may sound silly, but having attempted support with other databases, this is the best. The people on the phone are VERY helpful. With the software itself, my favorite feature is how easy it is to have multiple log-ins all of staff can use and update the contacts with no access to financial and other confidential information.

Cons: While improved and improving, I still find some of the backend items a challenge-- some HTML and SQL knowledge remains helpful.

Recommendations to other buyers: Biggest mistake we made: we did not have a person dedicated to the transition from old database. Proper setup of any database is important and I feel a single person dedicated to overseeing the process is important.

You guys rock! No nonsense powerful software and great support = You guys rock!

Jun 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: While the interface has a steeper learning curve some other programs, it allows for much more customization and analysis than the other programs I have played with. The support staff (Kevin) is lightning fast to respond to any issue or question. I have been using Trailblazer for almost a year now, and can't imagine switching to another database.

Used it for two years

May 21, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the customer support and ease of using the software. It's easy to find all the data

Cons: that it doesn't have a connection to a general ledger

Recommendations to other buyers: Try it out to see if it does what you need. Test it out with some sample data .

Help Desk Excellence - Trail Blazer Campaign Software

May 06, 2015
4/5
Overall
3 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Amazing tech support from incredibly patient people - can't say enough how important this is. Seamless integration with FEC for super easy electronic filing.

Cons: I can't compare it to other software that does the same thing, but increased user-friendliness would be greatly appreciated by all. YouTube videos are helpful, but they, along with the knowledge base, don't make it easy to find what you need. Fortunately, tech support goes above and beyond. They could definitely use more developers to work on improvements or known issues.

Recommendations to other buyers: Make sure you get trained on the software as much as possible. Having HTML background would be really helpful, as would SQL. This is not an accounting program, so make sure you have either another program like Quicken or an accountant as well. Similarly, while it has some strong email blast and measurement qualities, it will not have the ease of use of a Constant Contact or a MailChimp. It's strength is in its record-keeping for campaigns and for filing. I barely scratched the surface of what this software can do. It is not as customizable as, say, Salesforce, but you'll save a ton of money by not having to hire consultants to customize.

Trail Blazer was a perfect choice for my non-profit

Feb 11, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are a small staff, and I am the only one with any experience (limited) with software like Trail Blazer. Trail Blazer is intuitive to use, and if I get stuck, I have software support at my fingertips through the support team at Trail Blazer, but also through step-by-step instructions on the site. The staff has been very helpful, and they get back to me right away, so I'm never stuck for long.

Cons: The software is a perfect fit for us, so I have not had a negative feeling toward anything specific. We have not yet rolled out all the functionality (web and event modules), but that is primarily because we are taking our time in learning one part of the software before moving to the next.

Recommendations to other buyers: Take time for your data conversion. Much of our data was outdated, so we took extra time as a staff to clean up bad addresses and other information. In fact, we even hired a temp to assist me in reformatting the data based on Trail Blazer's recommended format. When our data was converted, it was seamless. I have come across a few duplicates, but they are very easy to rectify. As a staff, we evaluated three software options fully with demonstrations, asking many questions and talking with references. In the end, Trail Blazer rose to the top for the ease of use, the support structure, and the fact that we could make the transition without hidden costs or additional fees.

Good experience with Trail Blazer product and team

Jan 07, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customer support, particularly during the training and start-up phase, has been excellent. They are quick and responsive. And their solutions have nearly always been positive -- almost never a "Sorry we can't do that" or "It doesn't work that way" or "We don't have that feature."

Cons: It was not clear to me before I signed on -- and I can't say whether it should have been clear -- that as a Mac user, Trail Blazer is "non-native" in the sense that I have to use Microsoft Remote Connection to access the Trailblazer server and then use a Windows interface. It's reasonably fast. There's almost no lag time with this setup, and it's not as clunky as it could be. But it makes the experience of using Trailblazer a lot less pleasant. I frankly hate the way Windows looks, acts, and feels, and the remote connection is a couple extra steps each time I use the database. The whole reason I use a Mac is so as not to use Windows!

Recommendations to other buyers: I recommend the product itself highly, and it seems to me that it would meet the needs of small and large non-profits alike. One thing to be aware of is that TrailBlazer is designed for political campaign use equally as much as non-profit fundraising. There are customized versions for each -- for example, the non-profit version will call individual records "donors" rather than "voters" -- but there are definitely unavoidable intersections, for example record fields that are clearly contemplated as having political and campaign purposes. And all the support (e.g. the ample videos) refers to "voters" as much as "donors", so it can't be entirely avoided. The issue (for me anyway) is that I find political fundraising and campaigning pretty distasteful. The whole reason I'm in the non-profit sector is to do things I think are more socially important than winning elections and supporting politicians.

Great service and company!

Dec 24, 2014
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is awesome, and there is always someone available to help.

Cons: The system has a pretty steep learning curve if you aren't used to databases, and the basic word processor to create a physical letter or receipt for donors is pretty limited.

Recommendations to other buyers: I think the initial summaries are helpful, but honestly, a month trial would have been more useful to see the working system and what your needs are. This is a great priced database and customer service, but again, it has been a process to learn and continue.

Much more user-friendly than eTap!

Dec 23, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The customer support is flawless. These folks really want to ensure the best experience possible.

Cons: It isn't as easy to set up as we'd hoped, and we are not able to set up class registration very well. We also need reserved seating, which they don't offer.

Recommendations to other buyers: Be clear on what you need and ask lots of questions. Do as many demos as possible so you can see which software fits your needs and your skills best.

Vendor Response

by Trail Blazer Campaign Services on May 05, 2017

It was true that in December 2014 Trail Blazer¿s software did not offer reserved seating functions. However in September 2015 reserved seating functions were added on the desktop version, and on the mobile phone. Attendees can reserve the seat(s) they want and the price bracket (i.e. child, adult, senior, non-member, member, etc.) easily from their smartphone or our free web forms

Traiblazer rocks!

Sep 18, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The expandable and editable search function is a great tool. Also, the Thank You letter mass printing option is a big time saver. Coming from Salsa to Trailblazer, I am very happy with the upgraded database and tools, and for a fraction of the price!

Cons: For Mac, the remote desktop is a little slow at times, and saving files to the local computer takes a few extra steps. It's not a major problem though.

Recommendations to other buyers: Do as many trials and demonstrations as you can! There are a lot of CRM programs out there, and getting your hands dirty playing with them is how you figure out what you really need.

Good product for the money

Sep 16, 2014
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The price is great. The customer service is very prompt and generally helpful.

Cons: It can be very time consuming to maintain data integrity.

Recommendations to other buyers: Trail Blazer is certainly geared more towards political organizations. We're a non-profit theatre and in many ways have had to shoehorn our data in ways that doesn't make a ton of sense. We don't sell our own tickets to most productions. If we did, there's no way we could use Trail Blazer. But for the money, and as long as you've got someone who can be dedicated and is data savvy, this can work for you.

TrailBlazer Review

Sep 09, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great support. It serves our purposes for a reasonable price. It's easy to connect to online activities.

Cons: We have downloaded it to our system because our IT folks do not trust that the TrailBlazer firewall will protect our donors. I would prefer to have online access to the system but have to be at my desk at work to access it at this time.

Recommendations to other buyers: Check out a couple systems, and make the best decision for you, but get a database no matter what!

Good product, great support

Jun 12, 2014
4/5
Overall
4 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Their customer support definitely. It is always easy to get in touch with them, and they've developed an extremely helpful online bank with screenshot photos to easily walk you through the process.

Cons: The email system isn't set up the best. In order to get a professional-looking email, which we've gotten from other sources, we have to know how to code in the technical aspects. This isn't our strong suit and makes mass emailing difficult. It would also be much simpler if it could interface with our accounting software (Peachtree). We wouldn't have to do a lot of the duplicate work recording donations and such. Additionally, it would be very helpful if the notification feature could send an email to the responsible party and not just notify their Trail Blazer account.

Recommendations to other buyers: Participate in free trials, previews, or guided tours of the software to get a feel if it's right for you. Check to see if your accounting software will be compatible with it.

Vendor Response

by Trail Blazer Campaign Services on December 30, 2014

Trail Blazer has addressed this email building concern. In October of 2014, Trail Blazer added an entirely new mass email editor called CK Editor. Now, it¿s far easier for customers to create their own mass emails than before. It has been well received by our customers.

Trailblazer - it's the tech support that makes it work.

Nov 04, 2013
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Salesforce for non-profits in the past, and, although the software was free, we spent thousands and thousands in customization and tech support. Trailblazer (which I use for a different organization), by contrast, is a bargain, primarily because of their live tech support. There is simply no replacement for Mark, Kevin, Joel, Pat, and the team that, essentially, keeps us up and running. They are quick to pick up the phone, quick to respond to your problem, and ENDLESSLY patient. While the user interface leaves much to be desired, and I am often wishing that multi-step tasks could be simplified, it's a really powerful program that, once learned, does the trick. Certainly, if you're running a political action committee, it makes sense only to use software like Trailblazer, which makes filing FEC reports a cinch. And while it may not have one or two third-party APIs I might like, it does work seamlessly with our credit card processing company, so that donations go right into our database. If the company invested more resources in development, I'm sure they could make the product easier/better to use. But isn't that true of all software, especially databases?

Definitely Recommend it

Oct 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is extremely simple to use, versatile to different needs, and is easy to integrate to the internet. Definitely a two thumbs up recommendation

May 29, 2013
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We are very pleased with the product and with the support we have gotten from the team. Although the learning curve is pretty steep, the product is fantastic. Thank you for your help.

Jan 17, 2013
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Operation Rebirth is a Christian Boarding School ministering to boys and their families for 37 years. Before purchasing Trail Blazer, we used several different programs to track donations, maintain mailing lists and communicate with our supporters. Now all of of our information resides in one, easy to use database that can be accessed by any of our staff at anytime, in the office or from remote locations. The implementation of the database took very little time- we were up and running on Trail Blazer the very first day. While we are still learning to fully use Trail Blazer, it has already allowed us to track campaigns effectively and communicate with our donors instantly! Their customer support is excellent from the simplest questions to the most complex issues they are patient and yet quick to help.

Jan 04, 2013
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We have been disappointed by the system thus far as we are a MAC/Apple office - the smaller screen and need for Remote Desktop App is cumbersome and frustrating. When I did the demo at home on my PC it was crisp, clear and easy to navigate. We might have made a different choice if I had used the demo on my MAC. Great customer support - they really do answer by the second ring and they don't give up until you are satisfied. In the first week, I must have called 10 times - Joel and all of the folks were helpful, polite and informed. I think it is a great system that can do a wide variety of things - our challenge now is to dedicate a staff person who will be responsible for learning all of the "bells and whistles" and making it worth the money invested.

Vendor Response

by Trail Blazer Campaign Services on January 11, 2013

This points to a deficiency in our documentation. We have since updated our documentation and contacted Laura. If you select ¿View¿ from the Remote Desktop Client (RDC) menu bar and choose ¿full screen,¿ the Trail Blazer window will occupy the full physical screen, and you¿ll get the image clarity Laura referred to.

Dec 19, 2011
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: We use Trail Blazer much different than the intent for the software just because we think it works better the way we have it set up. We have adapted how the software currently functions to our needs. Therefore, we cannot go to Trail Blazer staff to do training on everything. When there are updates, our staff that aren't very tech-savvy sometimes have a tough time. When we do not have a lot of time for database maintenance in the first place due to budget constraints, it can be quite frustrating. Customer support is great, but we kind of have to bend a database to our needs and there is also a learning curve, mostly because nonprofits have to train not only staff who struggle with technology but also volunteers and interns. We appreciate that Trail Blazer is constantly striving to improve, but I would love to see a personalized email or call go out with big updates.

Vendor Response

by Trail Blazer Campaign Services on January 18, 2013

At Trail Blazer, we are committed to the long-term development and refinement of our product. Our goal is to be nothing less than the software product of choice in the non-profit arena. Yes, the ongoing changes can at times be frustrating, but after the adjustments are made, the net result is a tool that allows you to be even more productive. The particular issue that presented a problem for NCPTC was the change in our attribute (aka groups or flags) facility. The original design allowed for any number of attributes within nine (9) folders. For many organizations, as their list of attributes within a specific folder grew longer, this eventually grew cumbersome. We enhanced this system so that now the data is stored and presented hierarchically where a folder can contain any number of folders or attributes, and those folders can contain any number of folders or attributes, ad infinitum. It's a far more flexible, logical, and powerful structure.

Awesome company

Dec 19, 2011
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Trailblazer can do just about any data tracking you need. The program allows you to query a million different things so you can get the right donor list.

Cons: Not always the easiest system to use. Thank God for the support team. Everyone is helpful and goes above and beyond to help and answer questions.

Overall: I highly recommend Trail Blazer to any non-profit! The capabilities of the system are incredible and the support from the staff/team is unbeatable.

Dec 12, 2011
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I work for a small nonprofit organization with limited staff capacity. We have used Trail Blazer Non-Profit Manager for several years. It has worked great for us. We are able to efficiently manage donors and contributions, run reports and queries, send e-blasts and generate other correspondence, track contacts, while sorting contacts into groups. The customer service is excellent and we appreciate that they have a local office where people actually answer the phone. There is also a large help center with videos, webinars, and access 24/7 to my questions.

Beginning user

Nov 28, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have found Trail Blazer to be easy to use right out of the box. There is still a long learning curve but their customer service and knowledge support is great.

Cons: Non that I have come across so far.

Overall: I would recommend it period.

Nov 22, 2011
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: CornerHouse is a non-profit that conducts forensic interviews of abused children, teens and vulnerable adults. TrailBlazer Non-Profit Manager holds information of our donors, volunteers, colleagues, referents and more. The database allows us to distinguish between the groups, and the different relationships we have with them. This allows for specified donor drives, email campaigns, and more. Customer support has been amazing: always helpful, always friendly, and always available. The online tutorials are very good at teaching you the basics and then getting you into more specific areas. The staff is very patient if you have to ask the same question multiple times. We truly recommend TrailBlazer Non-Profit Manager!!!

Treasurer

Mar 02, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The ease of use. The customer support.

Cons: Some processes seemed redundant

Overall: This product is easy to use even for those who dont use software. But the most outstanding feature is the customer support; no question is too small, or even strange. They take their time and dont rush through. I had a customer support person on the phone for 2 plus hours as we worked out a problem that really wasnt theirs. They are a great group of people to work with. I would suggest this produce to anyone needing software to deal with FEC filings and all other things related with the election process. Thank you for making my job easier.

Awesome Product

Oct 22, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: easy to use and allows unlimited data to be stored. easy interface with louisiana's voter files. customer service is amazing. if they don't have what you need, they will create it for you.

Cons: none that i can think of. if i could, they'd fix it.

Overall: highly recommend for anyone working in political campaigns.

Vendor Response

by Trail Blazer Campaign Services on June 10, 2010

Thanks!!

Review Title

Oct 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: A great campaign tool for any size team. The uploads are easy, mass emails are fairly easy and support staff is the best.

Cons: The difficulty is HTML emails with photos is a challenge.

Overall: I have and will continue to recommend TB to anyone and everyone. The ease of FEC filing and searchable fields makes TB better then anyone else out there.

I don't know what this title things means

Oct 19, 2009
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to install. Pretty intuitive use

Cons: Nothing really of significance that I have noted.

Overall: Would buy again if given the choice.