Who Uses This Software?

Any organization can benefit from outsourcing payroll and HR functions. If you're looking to streamline "people processes" and get fast access to employee data, Perform could be a great fit for you.


Average Ratings

1325 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Paycor
  • www.paycor.com/
  • Founded 1990
  • United States

About Paycor Perform

Help your organization improve efficiency, reduce compliance concerns and regain the time you need to focus on business strategy with Paycor. Paycors all-in-one HR and payroll solution takes manual work out of the equation. The intuitive interface guides you through each step of the process, getting you in and out of payroll fast. All employee data is available in one place. Directly import employee hours, view cash requirements before submitting payroll and manage employee information.


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Paycor Perform Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

Paycor Perform Reviews Recently Reviewed!


Overall positive

Jun 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: System is easy to navigate and information is easy to access. Reports are available on a timely basis.

Cons: Payroll dates are not always accurate. Payroll is the 15th and last day of the month. If payroll falls on Sat., payroll is Fri. If it falls on Sun., payroll is Mon.

Workable and somewhat easy to use

Jun 18, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Now that customer service has improved, the system is working well for us.

Pros: data entry It is straight forward and in language that, for the most part, is easy to understand.

Cons: Some historical data is difficult to find and some other areas it is not readily available at all.

Growing to like it. Thank GOD for the support

Jun 18, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: The support staff is amazing. I was looking at ending my service and she gave such amazing service that I cant see our company going anywhere else

Pros: The ease of access from different location and devices to do payroll is a great access for me do to my business schedule as an executive.

Cons: The access to information is not easy to navagtiae sometimes to find function that I want to perform or do for the company. I also have not had a lot success with the reporting

I have had nothing but trouble with paycor, when i call i only ever hear excuses from them not cool

Jun 18, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I thought this would be a world maker for my company, i liked that i could have hr, payroll and time sheets all in one are.

Cons: Unfortunately all of the pros have been the cons as well, there is minimal help getting the hr portion going and sometimes your templates dont work, payroll in the paycor format is awful and cumbersome and the time keeping app and portion of the online portal are terrible

Satisified Customer

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of Approving Timesheets and locking them and downloading time to process payroll for current month.

Cons: Have trouble with Vacation and Sick time properly matched up with exisiting payroll items since we added time card module later. It is not properly accrueing

Perform function

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Your customer service is amazing!!!

Pros: I lie the ease of use and the customer service help.When I call, I don't have to wait a long time on the phone before I receive live help.

Cons: The software is expensive compared to similar programs. As a non-profit organization, our budget is tight. When Paycor comes out with new services, I want to utilize all of them, but I am usually stuck picking and choosing.

Paycor has been a much more user friendly platform than our previous software used for payroll and HR.

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly interfaces, ease of finding information for one employee in one location, tracking of PTO is a much easier process

Cons: Not all information contained in employee screens can be found in the report & analytics section, Perform does not feed all needed information over into the Time & Attendance option that we use

Good Company to work with

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They have a good product that is easy to work with and a friendly staff that is able to help with issues and answer questions in a timely fashion.

Cons: When I first started using Paycor, it was challenging to get set up as a new user. It was for our company and employee's safety so it was important but was frustrating as well.

Customer service is excellent.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is excellent. The response time is excellent and the answers you receive are correct. Everyone is very helpful and polite. Also, the system is easy to use.

Cons: The reports and analytics section is my least favorite part of the system. Sometimes the reports that come out of the system are cumbersome and hard to read.

Love Paycor

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very nice functionality and good reporting. It allows easy multi-checks for employees that work multiple positions.

Cons: They change my contact person a bit too often. I'm not sure if it's similar for others or I just got a string of bad luck.

Great Services

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: We would like to have one person assigned to the our company account.

Pros: Everything is available on the website and easy to understand.I have been able to extract many report every time. I need to make entry or provide is for support. The customs and standard reports are both very useful.I like the features which allows to add favorite report in your menu.Also quick to download the data as needed.

Cons: Every time there is new support person which takes us more time to explain the the issue we are facing and how it is related to the last time issue.

I have found the Paycor website very easy to navigate. I have also had customer service to be very quick, friendly and helpful.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using the Paycor website, the value for the money, and great customer service. I have used a big name payroll company before and it was an terrible experience in every way.

Cons: I haven't found anything I don't like about using Paycor. Everything about using Paycor has been easy.

Review Paycor Platform

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have found this system to be very user friendly. I like the interface between the time tracking system and the pay grid.

Cons: Wish it tracked FMLA usage directly from attendance on demand instead of manually entering the information.

Review Paycor Platform

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Faster development of new solutions.

Pros: Excellent solution, good support. Great sales reps. Their team is fantastic. Affordable.

Cons: Reporting for time off manager needs more flexibility and all fields available in the data base and app should be reportable.

Regular User

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Our schools uses Paycor for payroll and taxes for approximately 30 employees. Super easy to navigate the program. Support is prompt and efficient.

Cons: I have never had any issues that could not be handled through a simple phone call to the support line.

Owner

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, fully-functional with a single login as opposed to so many other products. Really great customer service

Cons: Probably more options and services than we really need. There is so much available that I don't even know what to do with it all

Review Paycor Platform

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I do applaud Paycor for their "Give Feedback" option. There have been numerous suggestions from users that Paycor has implemented.

Pros: Paycor Perform is, in my opinion, easy to use and has the features we often look for in a payroll system.

Cons: The inability to separate employees by department and enter information via a grid which would streamline a process when multiple changes need to be made for several employees i,e, deduction change

Paycor Perform Software Review

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Paycor's Perform Software makes weekly payroll efficient. We would recommend to others.

Pros: We like the flexibility and personalizing the format of what the employees view on their pay stubs.

Cons: The time and attendance accruals, time used and viewing of this information is a little clumsy. The software could use a better time and attendance management report showing by department, employee name, accrual, time used to date, time scheduled in the future and balance.

Paycor Perform has been a great experience for me.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It was a pretty easy transition. Once you get use to the new look of everything, it's pretty easy to use. I like that the HR data and the Payroll data are all in one place; it is so much easier to use.

Cons: There is not really anything that I don't like about the new product. The training material was helpful.

Ease of mind

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It would be nice to page down employee to employee to view time punches to verify times

Pros: Takes the tax handling out of my worries. Easy to see hours worked and overtime approaching. Very accurate

Cons: The time dashboard is not quite efficient. Every week there are time punch mistakes. When I go to edit a time punch, getting back to the main page with all of the listings is a bit of a pain. You have to start the whole process from stage 1.

Very good quality work

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, very knowledgeable, informative , No problem maneuvering through the product screens.

Cons: There isn't anything I can think of that I really do not like about the product. Maybe to much advertisement.

Probably what I like the most is costumer support they're so kind and helpful with the new updates.

Jun 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The payroll section is very friendly even someone with little experience is able to work on it allowing us to be on time with our payments

Cons: With the recents updates the reports have become a little bit difficult to understand or even download

Review of Paycor Perform

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. I especially like the reporting and that I and I like that I am able to design and develop my own reports

Cons: I cannot think of anything that I would consider a con with the use of this product. I meets all my needs

Customer of 12 years

Jun 15, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: With re: to the Cons comment. Our phone list report does not return accurate information. When I update PH#'s in Paycor, it produces numbers that have been deleted for a long time and it doesn't update other numbers, etc. Frustrating to say the least. I have been through numerous reps with this problem and upper management and no one there seems to care about actually fixing it for us. This is a critical report. I've been told there will be a fix in a future updates, when I have no idea, and it's not a priority.

Pros: It is fairly easy to use. Help is available if needed. I like that it's tied to Time on Demand..

Cons: For 3 years! STILL NO FIX for our phone list report problem. Management has not followed up. ..

Very pleased with Paycor system

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I switched from ADP and have been very pleased with the software

Pros: I like that we have dedicated representatives and when we need help we aren't talking to a different person each time we call. I like the actual payroll process and the link to Empower for our plan...this feature has really simplified my life.

Cons: We sometimes have difficulty getting reports to format and print. We frequently get the error " not able to process at this time"

Great payroll processing software!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The staff is great to work with if you have any problems and they are quick to respond to e-mail questions too.

Pros: The ease of use and functionality is great. Time card program is great and you can see real time data.

Cons: Not being able to access system, but it is usually corrected quickly, once they have been notified.

Makes processing payroll simple.

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Capability to run a pre-post journal before submitting. This makes it easy to see if changes need to be made before the final submission.

Cons: The codes could be described better. Sometimes it makes it hard to figure out what code to use because there isn't a good description of the code.

Every contact I have had with the reps at Paycor has been successful.

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The payroll process is very easy to use and understand. Printing and reviewing current and past payroll information is simple and any adjustment per pay period are easily processed.

Cons: The only con I have is sometimes when I need a specific report it is not easily found but the reps are always very helpful.

When I started at my current company it was a new process for me to work with.

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The online access makes it easy to process our payroll. The website is user friendly and once you understand where to navigate it is easier.

Cons: There are certain times when I am confused about some thing and have issues with getting my inquiries resolved. But they eventually do get solved.

Great payroll program

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service is very knowledge and very willing to help with any issues

Pros: Paycor Perform is easy to use and gives you the information you need. The process works well and reports are exactly what we need.

Cons: If there is an error after you submit payroll, there should be a period of time that the representative can correct some thing if needed.

Solid Payroll Processing

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Employees having access to their payroll stubs and W 2's is a wonderful benefit of this program.

Pros: The user friendly program. Help is a phone call away. Availability of a web based program is outstanding.

Cons: I honestly do not have any negative comments about this product. From day one, this has been a very smooth process.

The system is adequate

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is easy to navigate to the different areas, I can login from the office or home and I can print paystubs for staff if needed.

Cons: Customer service is ok but not great, reports are difficult to figure out and the one I need every quarter I am unable to do myself - have to ask my specialist's supervisor to do it for me. Also have had many issues with the time clock.

HR Coordinator - Paycor is easy to work through and not complicated

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Good Product

Pros: The ease of getting through the platforms to reach the end result. Customer service, if needed is always quick to answer the phone and respond

Cons: I don't really have too many cons. I do struggle at times setting up a new report to run just the way I would want it. However, with a just a phone call to Paycor, I could be helped.

This is a very functional payroll source.

Jun 15, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Software is easy to learn Steps are intuitive Customer service is responsive Good programs, overall!!

Cons: Cannot perform all tasks I would like Reports must be requested, not automatic Takes a lot of time...

Easy to Use!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is SO user friendly! Everything is designed with the user in mind, and the bridge between payroll and HR is a must have!

Cons: There really isn't anything that I dislike about this product, everything works in a sensible manner!

I like how convienent this app is to use!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This app for payroll is so nice, it is easy to use and easy to find all the reports I need such as time punch data.

Cons: When we first started using it online, we did not know the app existed, once we found the app it was much easier to use.

Paycor Perform - Excellent Product and Support

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Thanks to Paycor and the Paycor team for providing an excellent product.

Pros: The Paycor system is user friendly and easy to navigate. The Paycor staff are always available, knowledgeable and well trained on the Paycor system.

Cons: There are no disagreeable features because the staff support explains all aspects of the Paycor system.

Easy to manage employee timesheets

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is pretty easy to navigate. I manage a team of 5 and it's always a fast process to approve timesheets and PTO requests.

Cons: Slightly outdated look and feel to the system. Needs a little facelift, but it doesn't effect the functionality.

Overall: Easy employee time tracking and PTO request management.

Missing some things

Jun 14, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Being able to enter data in one place and not having to go into different menus (i.e.: payroll info).

Cons: Having to click on certain things in order to access other things. I know I have forgotten to do this. i.e.: work schedule info Not having workflow notices sent out. Managers don't know when their people are in the system.

We've been with Paycor for a few years now. They keep improving their payroll software.

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Access to help when needed. Easily editable defaults. Email alerts when payroll is processed.

Cons: Having to do the multi layered authentication is sometimes a hassle when I'm trying to just get things done.

Overall: Ease of processing our payroll.

Capterra-loader

Perform is a all in one solution to manage a your employees in several areas.

Jun 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Perform is certainly full with a lot of features it is hoping will replace full products from other companies and in some cases they do. The best one for me is having from a LMS, Recruiting, Hiring, Payroll & Tax Compliance Software (and more features) accesable from your movile device.

Cons: With this many features and cores to handle, Perform loses its overall focus. In some cases it feels like it's only goal was to replace a bunch of products.

Paycor has great software and exceptional customer service.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great value for our money.

Pros: It is easy to use. The support team is knowledgeable and easy to reach. We have had no errors due to Paycor on our payroll.

Cons: I don't have a problem with their products. We use several Paycor modules and they are all easy to use and have great support people.

Capterra-loader

My employer uses this to show my paycheck

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have an app on my phone. I can always check my paycheck. Also it lists my hours on regular time and OT.

Cons: It only keeps your record for one year. It will restart every year. It's not that big of a deal. It takes a week to update direct deposit.

Overall: I get to regularly see my paycheck.

Not a happy customer.

Jun 13, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I HATE the new phone system I get very frustrated that i change specialists every few months I get frustrated that i get tossed back and forth between time and attendance and payroll

Pros: I like everything in one area some areas I like the new look - like benefits

Cons: Missing all the fabulous HR reports Importing documents doesn't have categories anymore NOT USER FRIENDLY not a fan of the hiring process difficult to make changes My end users find the home screen that shows benefit accruals very miss leading

needs more work

Jun 13, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Too many new folks in customer support that are not fully trained.

Pros: Compensation History page. Vacation set up is ok. T.O. D. is easy, you haven't messed that up yet.

Cons: Reports, Direct Deposit set up. Too many screens, New Hire set set up confusing. Went from an easy simple product to one that is not.

HR Director

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of functions that this software can perform and it is fairly user friendly. I like that I don't have to navigate between the HR and payroll sides.

Cons: I liked the way all of the history was grouped together on the old system. In the new system, you have to go to different areas to see different changes that were made.

Frustration - the produce was launched before it was ready

Jun 13, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Comments: Have someone that actually uses / deals with Human Resources and Benefits on a daily bases try out the system before you roll it out (a Beta Test?)

Pros: Perform information flows better to Time on Demand. The new hire process is a little better when entering data (it can be improved).

Cons: I can tell Perform was looked at from a payroll point of view not a Human resources and Benefits user point of view. As an example: ¿ We lost all of our reports when HRPerformer was upgraded to Perform ¿ I was not given an exact date for the upgrade ¿ Customer support was/is horrible, questions could not be answered, and follow up was mostly ¿We can¿t do that¿ or not answered at all. ¿ Not all fields are available when running reports. If you enter the information into Perform you should be able to run a report that include that information. ¿ When you run a benefits report to give to employees you don¿t include 401(k) in the report. A 401(k) plan is a big benefit. ¿ Perform is drop down box crazy, you have to hunt for every little thing. The system is not intuitive. As an example: Employee `Benefit Elections¿ is under `Company¿, why? It should be under `Employee¿.

Easy and reliable from day one

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The requirements seem to be more complicated every year, and Paycor navigates all of it. I just submit my info and they take care of the rest

Cons: Having to pay for it:). Truthfully, I can¿t think of anything to complain about. It saves me time and money

Finance Director

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Any time that I have had a problem, their customer service has been great and very helpful tips. They are very easy to work with.

Cons: Adding a new employee is lengthy and sometimes difficult. The menu at the top of the page is confusing.

Paycor Perform Review

Jun 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The things I liked most about Paycor Perform is its user friendliness, the clean look it has and that it is web based

Cons: The thing I like least about Paycor Perform is the reporting. I understand some of the functionality will go away when we migrate to Perform HR and that is concerning.

CCSWOH Payroll Admin Review

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Over all I am very happy with this software.

Pros: The customer service at Paycor Perform is always very helpful and pleasant to work with. Even if they cannot help me directly (which is rare), they always refer me to someone who can.

Cons: Some of the ease of use could have improvements. For example when searching for an employee in the "Manage employees" screen they option to click enter to choose an employee would be nice, I don't know how many times I have done that and have had to re-type in my search.

Financial Analyst

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Love working with paycor perform, it helps me to do payroll quick and efficient.

Pros: Ease of use, remote into program anywhere, support is fast and professional able to pull reports quickly, the taxes are paid through paycor what more could a payroll department want.

Cons: None, there so minor it would not be worth the entry here. The pros have this as a superior product and well worth using.

Simple to use

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Simple to figure out how to use even with updates. If there are issues once you get to rhe right person all works out

Cons: Really dont have any. Liked having one person to call. Now you have to know too much info. That you dont necessarily have with you

Great software

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Friendly staff.. easy to use.. system always up and running

Pros: Easy to use and friendly staff . Quick processing. Fast and simple to understand . Year end package easy

Cons: Reports not very easy to run .. need more training videos to run reports. Need training sessions for year end packages

Payroll Manager

Jun 12, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: system is easy enough to navigate and populate. customer service reps are responsive and helpful.....

Cons: reporting is very time consuming, especially if you have more than one payroll. Other vendors we have used have a page or two of populating a new hire instead of 8-10 pages - more timeconsuming

Average

Jun 12, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Looks of opportunity to streamline but finding information or how to access it quickly isn't the easiest

Cons: How to find and use paycor functionality. Informtion and function isn't user friendly and information and assistance is imbedded and not user centric

Manager Human Resources

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: Nothing

Pros: The Customer Support and service is great and always helpful. My questions are always answered and any barriers I have they walk me thru

Cons: Creating reports should be easier. I've tried to create a report with information like rate of pay and last pay raise and it's not that easy

works

Jun 12, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: it is very productive and having a combined product eliminates the need for expensive interfaces that require simple maintenance, easy to use and intuitive for managers

Cons: it is a problem because the city is not automatically configured when a new contract is established, a large part of the human resources information does not pass to the payroll module

Paycor has made my job so much easier

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The customer support team is great always willing to help

Pros: Paycor is user friendly and I love having all my HR/Benefits/Payroll in one place. We have multiple paycor products

Cons: When there is updates it can become quite confusing but then they have these little icons that explain the fields

My Experience

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: For weekly payroll, easy input . I like the reminder to process the payroll. I also like how fast the payroll gets processed.

Cons: We have employees in 2 locations. I don't always get their hours at the same time. It would be nice if I could enter the hours I have and then go back and finish another time. I always have to start over.

Quick & Easy

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall, it is one of the best tools I've used

Pros: It is user-friendly, easy to understand and has several tools available for training. The support staff is phenominal; always receive a quick response and resolution.

Cons: Sometimes getting the report I need is a challenge; especially if I have to create a new one - it may take me a few times to get the correct information needed.

Not a big fan of customer service.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: don't understand when setting this up, the pre and post taxes were not all included. At any given time an employee could be added which would use these. Why doesn't the employee number populate by it self? I am always asking when changes are made what areas they will effect, instead of paycor telling me. the last update on time and attendence an email was sent to me, when I tried to log in it wanted a different log in which I didn't understand, since we conbined both logins together???? Very frustrating when your told this will make it easy and its not.

Pros: Payroll side is easy to process and understand. HR side and the onboarding are a little frustrating can't understand why their can't be drop down boxes to pick a dept.

Cons: time and attendance isn't as easy to work with, some areas are in conflict with each other, the benefits tab and PTO are a bit confusing along with the dept and sub dept, some having 6 digits and others having 7

Good performer

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use. easy to edit fields and navigate through the software; can make several edits and return where left off.

Cons: difficulty with updating PTO accruals; system has a difficult time getting accruals correct when payrolls bridge end of year and beginning of following year.

Business Manager

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: great product

Pros: Ease of use, having used many software payroll products, Paycor compares very favorably.

Cons: Occasional glitches causing confusion with the user. Hours from last pay run reappear in current pay run.

Overall excellent product

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and accessibility from anywhere make it great. The fact that it integrates HR, Time and Attendance and Payroll makes life easy.

Cons: Canned reports are few and creating a custom report is somewhat confusing depending on what you want or need in the report.

Central Clinic Client ID 88089 Comments

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Good support personnel help make the use of the product easier.

Pros: Easy to use and understand. Time and attendance is a little more complicated due to our complex payroll.

Cons: I have no problems with the product. The product is not complicated and is easy to understand. It is flexible and can produce good reports.

Payroll is a breeze.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Payroll processes in minimal time as opposed to previous applications. Can always get an answer to questions. Payroll has never been delayed.

Cons: I prefer the previous system that identified payroll and/or HR more thoroughly. Currently, there seems to be a dark cloud defining the two.

Much needed improvement

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Helps us track of our hourly workforce. Managers have a better understanding of the FTE needs. Having a digital record of our hourly workforce is one of the biggest benefits.

Cons: The increase in our fees were a little greater than expected. We were a little unprepared for the push back that it created in our current payroll culture. Not all hourly employees appreciated the addition of the time clock.

Easy to use!

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very self explainable! Easy to use, custom support is quick to help even then the main rep can't which is great!

Cons: Sometimes main rep does not always answer. In the business of the day this is understandable but would be nice to touch base every once in a while on a direct phone call.

Easy to gather

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: user friendly, walks you through main steps when hiring someone. Will add them into time & attendance if you remember to click the button to add them in.

Cons: Have to make sure that the taxes are taken out correctly. Paycor does not know the difference between each city/state taxes compared to the area taxes of the company. Have to remember to add their PTO accural, paycor doesn't do this for you when you add the employee.

I have found Paycor's payroll platform to be relatively easy to use.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: Some of the group that has been assigned to our call center are not adequately trained in Consumer Directed Services and don't understand this business model.

Pros: I like the ability to print payroll paystubs, some of the reports and the user friendliness of the payroll input.

Cons: I was told initially that I could print a useable quarterly report for the state requirement. Since we have 15 or so employer reports to merge for that report, it has been quite challenging to get an appropriate report created with accurate data. Also, it is quite frustrating to log in multiple times per day and have to plug in a code that has been texted to me. Currently, we are code free which has been nice.

Perform is very user friendly

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Everyone at Paycor is super nice and easy to work with. They speak plain English and explain things very well.

Pros: I know how to use it, it's quick and easy, Payroll just takes me a few minutes to process and I'm done.

Cons: I can't print my reports right from the website on my Mac. I have to email them to myself and print them from the email. But it's not worth the effort to me to try to fix the issue. I'm fine with emailing and printing that way.

Good Product

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is user friendly. Easy to navigate around the system. The help section is good. The updates are done after hours.

Cons: If a manager is out, the manager above them can not approve their direct reports time sheet or time off.

This was a very easy and well managed upgrade

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that everything has been combined and we are not entering data multiple times. This has made managing employee records a breeze.

Cons: I do not have any cons regarding the recent upgrade. I think this has been something that was missing from an already great product.

Bad reports

Jun 12, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Your customer support team is good. They have tried to help me access the reports that I was receiving with the old system

Cons: I do not like the way that you can get reports. We have the new version and it is not as user friendly as the old version.

Paycor HMIS

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have used Paycor for year with multiple organizations. Implementations always have some hiccups, but I've seen the product of Paycor change for the better rapidly.

Pros: - Easy to use - Friendly Paycor staff - PHR and SHRM-CP credit webinars available - Only one system needed for all HMIS needs

Cons: - Some technical issues, but support is always taking requests and offering updates and job aids are available for help. -

Customer Service with Paycor is outstanding

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use and maneuver through the site. New hires are easy to set up. Everything is right there at your fingertips.

Cons: Only complaint I have is the 360, Paycor just couldn't get what I needed, so I cancelled. Otherwise no complaints.

Such a wonderful change!

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The single login for all our needs is wonderful - so glad we moved from ADP. Love the functionality plus customer service

Cons: Probably lots more functionality than we actually need - that can make doing some things more complicated than really needed

Overal good quality

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Information consolidated in one spot. Ease of use for employees and administrators Support for the Paycor Team

Cons: Since the software is always being updated to either be more efficient or give more options, it opens the door for issues to arise.

Simple, Easy System with Great Customer Service

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use for managing employees and processing payroll. System is very user friendly. Customer Service is great, always answers quickly and gets your question addressed within minutes on the first call!

Cons: The help feature is not very useful in most cases. But customer service is easy to get a hold of and quick.

Love Hate Relationship

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The software itself is pretty good. They are constantly seeking feedback on improvements that clients want to see.

Cons: Service is awful. They are not proactive. They constantly change our assigned teams. When the software does have a glitch, there is never an investigation as to why it happened.

Get Rid of the Spreadsheets and Use Paycor as your HRIS!

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Overall, Paycor has helped us automate many HR tasks. Information is only entered once and filters down to other systems. It's great not having to access paper records for bits of information. The information is at your fingertips.

Pros: Employee information is stored all in one place and multiple people can have access to the same information. Can access information away from the office. Open enrollment is now online and easy to monitor. No longer send out paystubs.

Cons: Setup process is quite extensive. Customer representative changes too often. Open enrollment assistance was lacking in our second year.

Happy customer

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Overall very happy with the system and the customer service.

Pros: Intuitive to use. Able to work remotely which is very helpful. Time and attendance works well and makes processing easy.

Cons: Do not like the company loan program...would prefer a system that resets with each new loan without having to set up a million new codes.

Easy to use

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, easy to check your work, quick payroll turn around time. Entering new employees is easy. Updating automatic payroll deductions make sense and when doing a group of employees for the same deduction, it is easy to update and make changes. When I call in with a problem or question, I always get a live person quickly.

Cons: I wish there was a way that when processing payroll, I could get to a person's time card to check hours more quickly. When I'm in the process of payroll and something doesn't look right or there is a big difference in hours and I'd like to check the hours, there is no easy click to bring up the employees time card. I get out of the processing, go to manage and then the person then the time card. I just wish there was a way to do that process more quickly.

Easy to use, excellent customer service

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall, Paycor Perform is easy to use and

Pros: Ease of use, support staff is quick to respond. The support staff does not make you feel ignorant,

Cons: I don't like having to close one program, (payroll), to get to another program, (Time on Demand, Manage employees)

Review of Paycor Perform

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is great. Time management portion of the program is a great feature. Having the paygrid to double check accuracy is a nice feature.

Cons: Creating reports is difficult to follow; Keeping track of time off doesn't follow the school year and it automatically adds hours at the beginning of the year.

Manager

Jun 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Keeps track of everything for taxes and there are never any missed paychecks or issues with any of that.

Cons: Honestly, it is not the friendliest software. It is difficult for the owner to use and we have to call for help quite often. One very annoying thing is that we have to put the holidays in every year all over again. It should stay in year to year. Figuring out how to find things that we need like the 941 forms is not easy either. There are a few other things that can be confusing as well.

Paycor Perform is the easiest payroll software I have ever used.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I actually love the product and highly recommend it.

Pros: It is easy to use. I never had any training but was able to completely submit a payroll on my own, and it was correct.

Cons: The custom reports are sometimes hard to understand and program. Usually if I call, someone will help write it, but I can't do on my own.

Great for Payroll!

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I have been really disappointed with the reporting abilities, or lack of. In order to produce basic reports, I'm told we need to upgrade to add the PerformHR module. Not a good thing for a non-profit.

Pros: It has great functionality for payroll. We consistently receive excellent customer service when needed.

Cons: The reporting function is not user friendly. There should be a much greater variety of standard reports.

Excellant Payroll system

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: user friendly, precise information. Easy to access employee information, add new earnings or deductions codes. Easy access to add/delete/change GL codes within our organizations structure in Paycor.

Cons: GTL for employees does not update automatically when there are pay changes for employees. Also, GTL should be added automatically when the employee becomes eligible for benefits enrollment. Would like to have access to enter manual checks when employees on leave pay their benefits dues by check to the employer.

Meets my needs

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Pretty user friendly. Any representative will help walk you through any change or question. Now i'm just using character space to hit continue.

Cons: Can't look up a tutorial very easy. Don't like that you have to process 2 business days in advance instead of just one.

Human Resources Manager

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I like the fact that Paycor stays on top of changes. I understand you are already working on the next set of changes.

Pros: It gives us a lot of versatility, but the switch over was very easy. The Perform makes a lot of common sense

Cons: Nothing. Just learning different ways to gain access to all our information. A lot of the access is easier than it used to be.

Makes my life easy

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple, quick and easy. This makes payroll the least burdensome part of running my own business, not something I hear from too many other small business owners!

Cons: Wish there were a scheduling/time tracker connection so my employees could enter their time directly - I use a different site for that and have to go back and forth. The aspire-to for me would be to have it all combined or at least connected.

Director

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use when I need to process my payroll. I also like that may staff has access to what they need.

Cons: Sometimes hard to navigate when I am looking to do pit in vacation time for my employees. It needs to be easier there.

HR & Compensation Manager

Jun 12, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Comments: The actual idea that you would upgrade a company with no human contact other than webinars that could not be stopped was absolutely absurd. When I finally reached out for help after the upgrade I was told "didn't anyone contact you to set help"? Until my team came to me to tell me what they couldn't see any longer, I had no idea that they couldn't see it. I was very disappointed with this process. On the flip side, I have the most amazing payroll specialist. She has been a lifesaver!

Pros: I like that you can have employee's acknowledge documents through the system and it keeps track of them.

Cons: After waiting almost 2 years to be switched to Perform, it is still lacking a lot of the great things that the old system could do. I thought this would be figured out prior to use being upgraded but unfortunately it was not.

Easy

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Processing payroll is easy with Paycor. Any time I have a question, customer support is able to answer!

Cons: It is expensive and the prices do go up periodically. However, it is worth the money based on the customer support and functions.

Payroll Entry Made Easy

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: The payroll entry process is much easier using Paycor's perform feature. Things typically go fast and smooth.

Pros: I like the way I can check my totals on the pay grid to see if they match my own spreadsheet. I like that I can enter things like over-time payments in to the grid.

Cons: The pay grid does not display my 401(k) contributions. I would like to be able to see them without having to run the pre-post journal each time I need to make corrections.

Excellent service

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I have had good experiences with customer service with almost any issue that I have had.

Pros: I really like being able to pick up the phone and talk to a real person who can guide me to whatever my challenge is. We have Paycor pay all our payroll taxes and do all the tax reporting. That is such a time saver.

Cons: No processing on holidays. however, that is industry standard so I can't complain too much!

PCU Paycor

Jun 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: The customer support is top notch! They are very personable and knowledgeable.

Pros: I like that it handles all the deductions, taxes,accruals. Makes payroll much simpler and frees me up for other jobs.

Cons: I find it difficult to navigate when I need to make changes, I usually have to call for assistance if changes are required.

Paycor employees are extremely helpful with all matters regarding our payroll,

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The employees know the Paycor payroll product inside and out! They assist me with whatever problem I encounter.

Cons: I do not have any Cons regarding the Paycor service or product. Excellent Work!