--- title: "Certainty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Certainty Software - reviews, pricing plans, popular comparisons to other Inspection products and more." source_url: "https://www.capterra.com/p/159891/Certainty/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Certainty Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Certainty Software ## What is Certainty Software? Elevate your inspection processes with Certainty Software. Our comprehensive solution empowers businesses to conduct thorough inspections efficiently. From customizable templates to real-time data capture and analysis, streamline your inspections and ensure compliance. Drive operational excellence and make informed decisions with Certainty Software. ## What is Certainty Software used for? [Inspection](https://www.capterra.com/inspection-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 58 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $18 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Inspection / 2025 - Risk Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Certainty Software?[Manage this product listing](https://www.g2.com/products/certainty-certainty-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Certainty Software 4.5 (58) VS. [4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price $18 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (58) Ease Of Use 4.7 (114) Value For Money 4.6 (51) Value For Money 4.7 (87) Customer Service 4.7 (58) Customer Service 4.8 (105) ## Certainty Software alternatives Highest Rated [4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) [4.4 (114)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/102848/EHS-Management-Software/) [FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/) [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/) [4.4 (59)](https://www.capterra.com/p/101454/EHS-Management-Software/reviews/) Starting price $4600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/101454/EHS-Management-Software/) ## FAQs about Certainty Software Overview ### What problems does Certainty Software solve? Certainty Software solves paper-based, complex audit and inspection workflows by providing configurable checklists, conditional questions, mobile data capture, and action-item tracking. Dashboards and reporting turn inspection results into trend visibility for safety, quality, manufacturing, construction, and compliance teams managing recurring audits across locations or departments. Answer based on 21 reviews Overview ### Which roles and teams benefit most from Certainty Software? Certainty Software is most used by safety, health, and environmental managers, coordinators, directors, and supervisors who manage inspections, incident reporting, corrective actions, and compliance records. Quality managers and auditors track QMS activities and audit findings, while continuous improvement and supply chain teams monitor operational issues and follow-up tasks. Answer based on 54 reviews Overview ### What company size and industries is Certainty Software built for? Certainty Software is designed for multi-site, multinational enterprises, with enterprise users representing 55% of reviewers and Construction the leading industry at 17%. It also serves midsize businesses (28%) and small businesses (17%), particularly in Food & Beverages (13%) and Food Production (11%), with audit work as the most common use case. Answer based on 58 reviews Features and Usability ### What are the key features of Certainty Software? Certainty Software includes mobile access and offline access for completing inspections and tasks across facilities or construction sites, with near-real-time updates. Its inspection management supports customizable forms, failed-inspection tracking, and analysis through dashboards and reporting. It also covers Compliance Management, alongside role-based permissions and configurable workflows for assigning and tracking actions. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Certainty Software integrate with? Certainty Software connects natively to Okta for identity and access management. This integration supports single sign-on and centralized user authentication, giving teams a direct link to a widely used security platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Certainty Software offer? Certainty Software provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 7 reviews Getting Started and Support ### What customer support options does Certainty Software offer, and how do users rate the experience? Certainty Software offers email/help desk, FAQ/forum, phone support, 24/7 live representative assistance, and chat. Users generally describe the support team as responsive, helpful, and willing to address bugs, configuration questions, and feature requests. Some users report slower responses lasting several days and recurring issues after upgrades. Answer based on 26 reviews Features and Usability ### How well does Certainty Software handle dashboards and reporting? Certainty Software provides useful dashboards and reporting for audit, inspection, and action data. Operations and safety teams value quick graphs, customizable reports, and Power BI or OData options for deeper analysis. Some users find business intelligence tools and preset dashboard fields limiting, so specialized reporting may require training or custom setup. Answer based on 21 reviews Features and Usability ### How customizable is Certainty Software for audits and checklists? Certainty Software lets teams tailor checklists, conditional questions, and audit workflows to their operational needs. Construction, manufacturing, and safety teams describe flexibility for unique inspection processes, supported by responsive implementation help. Some administrators find backend question management and certain interface settings restrictive, and complex configurations can require training or workarounds. Answer based on 18 reviews ## Features AI summary Based on 1,894 Inspection reviews Capterra data shows that buyers of audit software rank the following features as their top priorities: - **Audit Trail** (**50%** of reviewers rated this feature as critical) - **Compliance Tracking** (**55%**) - **Compliance Management** (**47%**) Certainty Software includes **Compliance Tracking** and **Compliance Management**, giving teams a way to monitor regulatory requirements and manage compliance activities in one system. However, it does not offer **Audit Trail**. Instead, it provides other important capabilities such as **Issue Management** (**44%**) and **Mobile Access** (**46%**), helping businesses track and resolve problems quickly while giving teams access to audit-related work from the field or on the go. Compliance Management 3.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Mobile Access 4.7 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Inspection Management 4.5 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Risk Assessment 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Incident Management 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Failed Inspection Tracking 4.7 (7) 128.57% of 7 reviewers that rated this feature as important or highly important Track and store information regarding failed inspections Certainty Software 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Change Management: Track and monitor efficient handling of all changes/transitions - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Failed Inspection Tracking: Track and store information regarding failed inspections - Forms Management: Store, manage and track all forms in a centralized location - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Nonconformance Tracking: Identify issues and deviations from specifications - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (58) 4.4 Based on 58 reviews ## Pricing Value for money 4.6 (51) Basic $18.00 Per User,Per Month Value for money 4.6 (51) 4.6 Based on 51 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (58) 4.7 Based on 58 reviews ## User reviews Overall rating 4.5 Based on 58 reviews Filter by rating 5(36) 4(17) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent EK Emma K. . Construction ### "It is a good software but some features not working even after reaching out to Certainty team" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 24, 2024 Pros Easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2024 Hi Emma, Thanks for your review, much appreciated. Sorry to see you are having issues with some features. We were led to believe that your issue had been resolved but of course if not please, please reach out to us at: support@certaintysoftware.com and our Customer Success team will be happy to assist. Kind regards, Hewitt JR Jason R. Vet Assistant and OSHA Rep. Veterinary ### "Decent Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2024 Pros Ease of use and network of customer support Cons Some issues getting crew signed up, but support really came through above and beyond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2024 Hi Jason, Thank you kindly for taking the time to share your review. Much appreciated and look forward to working together! Hewitt CB Clark B. Safety Manager Construction ### "Well rounded app, easy to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Great! Both the app and the reporting have been helpful Pros mobile app is intuitive and easy to use. Cons uploading video requires extra steps ability to edit questions without deleting answers Switched from [iAuditoria](https://www.capterra.com/p/241673/iAuditoria/) Lack of support, reporting functions not as robust. Reasons for choosing Certainty Software Value, ease of use, robust reporting function Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2024 Hi Clark, Thank you for the review. So glad Certainty is working well for you and look forward to continuing the success with you! All the best, Hewitt EC Elena C. Hospital Director Veterinary ### "Veterinary Urgent Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2024 I like using it. It's very helpful and time saving. Pros I appreciate that there is an app I can access from my phone. It is also easy to use and takes minimal time. Cons The inability to email my results to myself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2024 Hi Elena, Thank you for your kind feedback. Great to hear and glad Certainty is a helpful time saver! Also, you can email your completed audits/inspections (checklists) to yourself in the app. Click on the three dots of the checklist you want to send and choose 'Share Report'. Happy to have someone show you if you need. All the best and thanks again! Hewitt AC Ashwin C. HSE Manager Food Production ### "Easy to use and helpful tool for manufacturing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2024 Pros Certainty Software Pro offers comprehensive audit management, ensuring compliance and risk mitigation with user-friendly tools. Cons Certainty Software Pro may have a steep learning curve and limited customization for specific business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2024 Hi Ashwin, Thank you for your great review and kind words! Pleasure working with you and your team. We have lots more exciting features on the way that we look forward to rolling out. Kind regards, Hewitt JK Joelle K. Profit Centre Admin Wholesale ### "Very New to the Program but it does the job" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 11, 2024 my experience at first was a headache as we couldnt get the access for me figured out but I now have access and everything is good Pros being able to do all the monthly health and safety report in one program instead of having to print off a bunch of sheets of paper for the two inspections that we have to do Cons \- I do not like how difficult it can be to get access to the program and get it working for the reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Joelle, Thank you for your review and sorry you have had trouble logging in. I don't see any open issues with your project so hopefully everything is now smooth and you will be able to easily collect your monthly H & S data and enjoy the wider benefits and value of the Certainty platform. Of course, if you do have any further issues or need any help at all please don't hesitate to reach out to us directly at: support@certaintysoftware.com Kind regards and thanks again for taking the time to comment. Hewitt Roberts CEO AA Audra A. Assistant manager Veterinary ### "Certainty " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 Pros ease of use and browse through. Thorough and precise Cons none, it's easy to use. No complaints or bad comments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Audra, Thanks for your review and feedback, much appreciated! Look forward to watching your project progress and staying in touch. All the best and thanks again. Hewitt MA Marco Antonio M. Sr Deveolper Automotive ### "Certainty Software Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2023 For me it has been a very good tool and honestly very easy to use. Pros It is very easy to handle. It has the facility of being able to export reports to Excel and, in the same way, interact with the Tableau platform. Cons What did you like most about Certainty Software?Unfortunately, it does not allow you to make a live connection with Tableau, since you must have a file or repository of information to be able to interact with Tableau. Reasons for choosing Certainty Software I selected Certainty Software since it meets expectations better than the other 2 applications mentioned above. It gives us a better result and the Certainty staff also supports us whenever we have any questions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 26, 2023 Thanks for the great review Marco! Always a pleasure working with you and your team. All the best, Hewitt AL Anthony L. Health and Safety Manager Paper & Forest Products ### "Customization is Key" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2023 Pros The ability to customize so many feature within certainty has allowed us to digitize many outdated programs and every time someone uses it for the first time, "Wow, thats easy". Cons I would like to see the checklist workflow have the ability to assign to user groups as we dont always know which person is going to follow up. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 26, 2023 Hi Tony, Thanks for the review and so glad its easy for your team to use! On that, you can assign a workflow step to a user group and there is a video tutorial (Tutorial 12) on that as well. More than happy to have one of the team show you how if that is best. Thanks again, Hewitt CM Calvin M. Safety Officer Non-Profit Organization Management ### "Safety Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2023 I like it. Pros Certainty is a cool and user-friendly software with great support. Cons Certainty is not a fancy software, but it get's the job done. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 26, 2023 Thanks for your review Calvin! Always great to get direct feedback. All the best, Hewitt [View all Reviews](https://www.capterra.com/p/159891/Certainty/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.