Who Uses This Software?

Certainty Software has been designed from the ground up to meet the needs of Fortune 1000 multi-site, multi national corporations.


Average Ratings

14 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $449.00/year
    See pricing details
  • Pricing Details
    Saas subscription based on the number of sites/locations using Certainty.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Certainty Software
  • www.certaintysoftware.com
  • Founded 2010
  • Canada

About Certainty Software

Used by more than 85,000 professionals to complete over 1,000,000 audits/inspections annually, Certainty is a proven enterprise-level solution for any audit/inspection-based safety management program. Certainty allows for data entry from paper, browser or the Certainty app and provides all you need to design and manage audit/inspection checklists; collect and report audit/inspection data; and manage and mitigate the risks, incidents and issues identified in the audit/inspection process.


Certainty Software Features

  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • Occupational Health Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Waste Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Dashboard
  • Incident Management
  • Internal Controls Management
  • Risk Assessment
  • Audit Management
  • Corrective / Preventive Actions
  • Incident Management
  • Injury Reporting
  • Inspection Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management

Certainty Software Reviews Recently Reviewed!


Checkit Experience

Mar 29, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity

Cons: Ease of use and efficiency

Overall: Checkit is a good application but can be better. A few improvements include the ability to set the Headers to default to a pre selected option. For instance I'm an LS so the individual making the observation will always be the same. Also, I think it would be more efficient to have the options listed with a check mark box next to them instead of a scrolling drop down. Finally, instead of the severity being A, B, or C why not minor, severe and extreme, something a little more self explanatory. The user interface is simple which is good but what about adding some color or some more defined lines to separate questions. This is just my own personal opinion but its nice to have something nice to look at.

Recommendations to other buyers: see previous page

Vendor Response

by Certainty Software on April 25, 2017

Hi Jeff,

Thank you for your review. Always appreciated.

I am interested in your feedback and thoughts on improvement. I would like the chance to discuss these with you as some of the requests can be done by yourselves in the Administration area while others we would need to work with you on.

Many thanks nonetheless.

Hewitt

Great Value, Great Support

Apr 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -Economical

-Flexibility

-Service

Cons: -Checklist builder and some reporting functions take a little getting use to.

Overall: Our construction company has been using Checkit for the last 6 months or so and I am very happy with the product. We utilize the software to record and analysis our company's safety observations and incident investigations. This software solution is much less expensive than others on the market. The support and attention we have received has been fantastic. Our needs were somewhat unique and we were particular on what we needed this software to do; Checkit was able to deliver. We are continually finding new ways to use the software. The admin side does have a slight learning curve, but with a little time or training it is very useful.

Vendor Response

by Certainty Software on April 25, 2017

Hi Jason,

Thank you for your review, much appreciated!

I would like to get your thoughts on how we can improve the user experience for the Admin tools.

Also, we will be upgrading the Checklist Builder in our next release (May) and will be running a training webinar on the new functionality when released. We will certainly invite you to that.

Thanks again,

Hewitt

Love this program for our behavior based safety observations and pre-use inspections!

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use for our employees who use the phone app. It is fast, efficient, easy to use and gives our safety team the results we need from those employees out in the field. The support is amazing, and if we can think of fit, they help us create it. (My favorite part, since I think outside the box a lot!)

Cons: There are the VERY RARE glitches, but they are addressed promptly, but I have to admit that most of those glitches occur because we didn't quite think the initial process through.

Overall: We can tweak it to do exactly what we want it to do, whether it is behavior based observations or pre-use inspections. It has really benefited our safety program.

Vendor Response

by Certainty Software on December 20, 2017

Hi Elise,

Thank you for the great review! So glad it is working well for you and your team!

Thanks,
Hewitt

Great Software!

Mar 29, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: You can use paper checklist and they will be on system by scanning them

Cons: Checklist Builder

Overall: I work with Checkit Software everyday, It helps me to get reports faster than counting one by one. I love their graphs, because you can get them instantanous, also you can save them and they will be update the next time you needed. Cube Report Data is the most powerful tool because it gives you freedom to show data depends on your need. User grups is a way to organize all you users as you want, one user can be as many groups as you want, also grups are link to all your reports.

Vendor Response

by Certainty Software on April 25, 2017

Hi Tatiana,

Many, many thanks for your kind review. I am thrilled to hear Checkit is working so well for you and that it saves you time and makes your work easier.

We are just about to release an update to the Checklist Builder and are excited about the new features on the way! We will be running a webinar on the new features in May and will be sure to invite you to that.

Thanks again,

Hewitt

great way to complete reports on the run

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: its organized to log on and fill out reports when you only have a smart phone. it allows others to post reports and allows me to read them.

Cons: it collects my data and allows me to post pictures. I can review any reports from around the country and comment to the user what recommendations are needed.

Overall: being able to see what other districts are doing and helping them collect the information and showing with pictures.

Capterra loader

Pricey But Powerful!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: An amazing thing regarding Checkit is its portability, the possibility of bringing it anywhere as it is available in mobile. Photo reports are possible, audit management, defect tracking and other useful features. Checkit allowed our team to create a complete report regarding our products upon arrival until deployment.

Cons: It is somehow pricey but price is justifiable by the fact that it has many features than what is needed in our department.

Checkit review

Apr 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: At this time no cons

Overall: Check it has been a wonderful addition to our overall behavior based safety program. Our supervisors have embraced it and has become a part of their daily processes.

Vendor Response

by Certainty Software on April 25, 2017

Hello Jose,

Thank you for your glowing review!

It is great to hear that Checkit is working so well for you!

Thanks again,

Hewitt

Good experience. Its a good way to reduce paper consumption

May 05, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The fact that you can log in directly on your cell phone, it is compatible with IOs, and it is easy to use.

Cons: It takes a lot of time to eject the syncronizing option, sometimes the checklist are not saved and you have to repeat more than once.

Excellent Tool to help automate paper audits

Apr 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Checkit helped us to automate the workflow associated with auditing employee behaviors. Digitizing the checklists has saved us time and allows for great visibility into our operations. The customer service has been superb and the team at checkit if very responsive to our needs and wants. Great company to work with!

Vendor Response

by Certainty Software on April 25, 2017

Hi Marcus,

Many thanks for your kind thoughts and review.

We have certainly enjoyed working with you and are thrilled that we have been able to help you save time and automate your auditing activities.

We look forward to continuing to being a part of your business process improvements moving forward.

Thanks again,

Hewitt

Excellent Product - very simple to use!

Apr 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We rolled out this product in December, 2016 to 500 workers. The response has been exceptional to date. It is easy to use on your phone, tablet, or computer. Great for our employees on the go!

Vendor Response

by Certainty Software on April 25, 2017

Hi Elise,

Thank you for your review and enthusiasm about Checkit! I am certainly excited that it is working so well for you and your team.

Hewitt

Happy Customer

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Checkit has changed the way we look at checklist related improvement activities. We have loved the software's amazing progress since starting this journey.

Vendor Response

by Certainty Software on April 25, 2017

Hi Nathan,

Thanks for the great review. We have enjoyed this journey with you and your team and we look forward to continuing to contribute to your business improvement activities!

It has been a privilege to be able to help.

Hewitt

Checkit review

Mar 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Good product that will be even better after time and continued updates.

Team is responsive for the most part, however some issues need to be addressed more than once.

Vendor Response

by Certainty Software on April 25, 2017

Hi Steve,

Many thanks for your review. Much appreciated!

If you are ever having difficulty with responsiveness, please contact me directly.

Thanks again,

Hewitt

Checkit / Hugg & Hall

Mar 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've been using this software for a few months now. I find it to be very intuitive to enter an observation & also to follow up or share a past observation with other employees. I've not experienced any technical or "off-line" issues.

Vendor Response

by Certainty Software on April 25, 2017

Hi John,

Thank you for your review. Hope you project continues to be a success!

Hewitt

This software met all of my needs.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Being able to enter data in the software from multiple formats is a plus. I also like how easy it is to get reports from the program.

Cons: Haven't experienced any adversity as of yet however there are parts of the software that could be a bit more intuitive.

Overall: It met my needs for data entry, obtaining data results for analysis, and helping me paint a picture of project information.

Vendor Response

by Certainty Software on March 27, 2018

Thanks Jeff!
Look forward to continued success!
Hewitt