# Instaff Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Instaff Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/159903/Instaff

---

# 

 Instaff Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Instaff

## What is Instaff?

Standalone Employee Self-Service (ESS) portals that add-on to your current payroll or accounting software. Post and host PDF paystubs from your existing payroll system online. InStaff makes switching from paper paystubs easy. Additional HR modules: Time tracking, Time-Off Requests, Digital Document Management, Announcements, Employee Directory and more.

## What is Instaff used for?

[Payroll](https://www.capterra.com/payroll-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Top alternative

Featured

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Starting price

$3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Instaff?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://instaff.org/&name=Instaff)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Instaff

4.7 (49)

VS.

[4.9 (4,658)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$3

Per User, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (49)

Ease Of Use

4.9 (4,656)

Value For Money

4.7 (48)

Value For Money

4.8 (3,515)

Customer Service

4.7 (47)

Customer Service

4.7 (3,797)

## Instaff alternatives

[4.3 (1,828)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,139)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.5 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Self Service Portal

4.1 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Time Tracking

3.7 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Vacation/Leave Tracking

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Data Import/Export

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Employee Database

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Instaff 51 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Track and measure time worked for employees

Automates core HR functions such as talent management, employee evaluation and learning management

Report on the allocation and distribution of labor costs across projects

Predict labor requirements based on past and present data/trends

Ensure employees can only clock in and out during certain times.

Access software remotely via mobile devices

Different tiers of pricing and billing for different employees and situations

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Measure time to completion or hours worked for projects

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Create, manage and track all task activities and progression

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.5 (49)

4.5

Based on 49 reviews

## Pricing

Value for money

4.7 (48)

Free Trial

[View pricing plan details](https://www.capterra.com/p/159903/Instaff/pricing/)

Time Tracking

$3.00

Per User,Per Month

It includes:

-   time tracking
-   timesheets
-   time clock
-   time and attendance
-   time off

Online Paystubs & Tax Forms

$0.38

Usage Based,Per Month

Time-Off Requests

$0.25

Per User,Per Month

Announcements

$0.25

Per User,Per Month

Digital Documents

$0.25

Per User,Per Month

Certifications and Licenses Manager

$0.25

Per User,Per Month

Value for money

4.7 (48)

4.7

Based on 48 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)[

Viewpoint Team](https://www.capterra.com/p/144467/Viewpoint-For-Projects/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (47)

4.7

Based on 47 reviews

## User reviews

Overall rating

4.7

Based on 49 reviews

Filter by rating

5(34)

4(14)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RM

Ryan M.

Controller

Construction

### "Going from physical to electronic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2024

Instaff helped our company go from physical paystubs for 50+ employees to electronic upload which freed up time and allowed us to simplify things. Their support made the change seamless!

Pros

Instaff is easy to use and has a very straightforward payment system. Their portal is easy to navigate and use. Their customer support was very communicative every time we contacted them.

Cons

They could provide more quality of life options like sorting things by date, etc. in their portal. There's not much to dislike for what we use Instaff for.

Alternatives considered

[hh2 Remote Payroll](https://www.capterra.com/p/168292/Remote-Payroll/)

Reasons for choosing Instaff

Ease of use, price structure, compatibility with our current system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FH

Fiona H.

Accounting manager

Business Supplies and Equipment

### "accounting manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 2, 2024

Pros

instaff can connect the sage, and automatic sent the paystub to employees

Cons

the cost have a little bit high, if the cost lower, I want to get more function

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OO

Omid O.

Controller

Entertainment

### "Paystub Distribution Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2024

Happy customer finding the right solution

Pros

customer support and intuitive features enabling us with what we needed

Cons

Staff having difficulty accessing their account/ resetting their password

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IL

India L.

Accounting Manager

Electrical/Electronic Manufacturing

### "Excellent HR Management Resource!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

The InStaff team has been very responsive and easy to work with so far.

Pros

InStaff is an easy-to-use and intuitive system for those looking to migrate away from manual PTO tracking and employee document distribution. The system is well-designed, easy to navigate and has functioned relatively flawlessly so far.

Cons

The development team continues to expand InStaff portal functionality, such as PTO calendar integration with Outlook. These improvements will continue to make InStaff a very valuable partner for our organization!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

LaQuetta M.

Payroll Accountant

Accounting

### "Ease of Instaff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Pros

Instaff is very user friendly. All our the companies that we imported into the system seem to love the ease of the system.

Cons

We had a little trouble when it came down to uploaded documents. We had several different documents that were not formatted correctly at first but our Instaff support team handled the problem quickly.

Switched from

[SmartVault](https://www.capterra.com/p/82811/SmartVault/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Steven S.

Controller

Hospitality

### "Instaff for Paystubs and tax documents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Instaff has helped me each payroll, I previously would have to manually email out pay stubs to employees. Now they can go online and get current ones and prior ones. I will also be using it for W2's and 1095's this year.

Pros

It's very easy to use and I haven't had any issues with the product.

Cons

There's nothing to dislike, maybe it would be nice if it was a little cheaper.

Reasons for choosing Instaff

Ease of use was the main reason, print boss was cheaper but didn't;t fit what I wanted as much.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Emily R.

HR Administrator

Transportation/Trucking/Railroad

### "Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 21, 2024

Mostly positive. Customer support is very helpful and professional.

Pros

I can upload payroll documents that aren't just paystubs, whereas other companies don't allow it. Simple solutions for electronic payroll documents. Company directory and announcements are helpful.

Cons

Glitches in sending notifications, not many reporting options, not enough notification email templates, dashboard doesn't show full announcements (has to be expanded to view so employees don't see announcement).

Alternatives considered

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Instaff

Lower pricing and more options for employee documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2024

Thanks for your feedback Emily! We're looking into additional reporting options and expanded announcements.

EG

Elizabeth G.

PAYROLL MANAGER

Construction

### "Easy Set Up and Implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2022

I've enjoyed working with Instaff. The team members are very responsive and always available to assist when needed.

Pros

The ease of setting it up and introducing it to our employees.

Cons

This is a required field. So, I have to enter something in here but I honestly haven't run into any cons yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rhonda R.

Payroll Admin

Mining & Metals

### "Instaff Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 12, 2022

Our overall all experience is good.

Pros

It is easy to use and allows up to control what levels of product we need for our business.

Cons

The search criteria is bulky. You always have to return to the main page when searching employee.

Reasons for choosing Instaff

It integrated with Sage 300

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mark D.

CFO

Building Materials

### "Fit our needs perfectly."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2021

Eliminated the need to print documents and get them to employees. Especially useful for employees that work away from our HQ.

Pros

The product allows us to get pay stubs to employees quickly and easily.

Cons

Occasional glitches with the ability to access data. Need to reset cashe in browser.

Reasons for choosing Instaff

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159903/Instaff/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)