Hutility Integrated TechSystems

InStaff


5 / 5
7 reviews

Who Uses This Software?

Companies looking for a simple, self-service employee portal, without having to switch payroll software.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hutility Integrated TechSystems
  • hutility.com
  • Founded 2004
  • Canada

About InStaff

Printing, folding and stuffing envelopes every pay period? There's a better way deliver pay stubs after processing payroll. InStaff makes it easy to have an employee self-service (ESS) portal without having to switch payroll software. Works with Sage Payroll, QuickBooks, Payroll Mate& more! Optional modules are available such as: document & file management, employee directory, announcements, private files, time-off & vacation requests, timetracking & timesheets online.


InStaff Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

InStaff Reviews Recently Reviewed!


Excellent product; a real time saver

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is easy to use, errors are easily corrected & support from Instaff is readily available.

Cons: There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.

Overall: Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s.

Historical information is stored in one place and easy to retrieve.

We have experienced notable savings on time, paper, storage & filing

Vendor Response

by Hutility Integrated TechSystems on November 27, 2018

Thanks for the kind words Karen! As for the timestamp issue, your account's timezone settings were not set up. We've fixed that for you so the timestamps should show correctly now.

--
The InStaff Team

User friendly

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very friendly user

Easy to follow steps

Easy to send invitations

Easy to upload pay documents

Simple

Cons: When uploading pay

Documents, need to

Refresh

It should be automatic

Rather than a need to refresh

Vendor Response

by Hutility Integrated TechSystems on November 23, 2018

Hi Indu,

We appreciate your feedback. We've taken your suggestion and we're happy to say you no longer have to refresh the pay document upload page. It will automatically update the statuses once ready.

Thanks!

The InStaff Team

Excellent and easy to use

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of the software and the support team is wonderful to deal with. The training was very easy, the implementation

Cons: There is no cons to speak of as it is al working well and implemented perfectly

The ease of use of the software and the support team is wonderful to deal with. The training was very easy, the implementation

Overall: The ease of payroll process, no paper friendly for environment

The Instaff Portal provided the perfect solution for our organization.

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: InStaff has a few benefits that exceed any software that provides the same functionality. We love the scalability. We are very pleased with the cost for distributing Pay Stubs as it is document based rather than a fixed fee, The support and Implementation assistance we received was very fast and effective with virtually no implementation issues. This software and the Instaff Team has been a great experience for our Company.

Cons: We have nothing but positive things to say about the Instaff Portal... Since we discovered the Instaff Portal for Distributing our Paystubs, our employees have had no issues retrieving their Pay Stubs.

Capterra loader

Excellent Customer service

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really like that we can run our payrolls on our schedule, but have all the paystubs go out at a designated time in the future.

The support team at InStaff is very responsive.

Cons: Only one small issue, we have to reestablish a connection to QBO each payrun to update employees. Thankfully doesn't take long to do and appears to be an issue on the QBO side of the integration.

Overall: Provides a professional look and feel to this component of our firm's payroll service. This was the last piece to the puzzle that gives our firm the ability to offer a complete payroll service to our clients.

Easy to use plat form

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the ability to upload paystubs and not have to worry about distributing them via email or printed copies.

Cons: 1) needs to manually sync employee list every time when there is a new employee added.

2) needs to manually upload paystubs on every payroll.

it would be great it everything is automatic.

Overall: No longer need to email out paystubs one by one.

Cover our need!

May 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great customer service, quick reply! Has all the features we needed fast. There's still some that I want to try in the futur.

Cons: Need some help to setup. Not user friendly, even for a power user. Could use a tutoral our highlight some common feature on top of the menu.

Overall: Paystub portal for employees.