# Archdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Archdesk the right Construction Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159905/Archdesk/reviews

---

Archdesk

4.5 (51)

[View alternatives](https://www.capterra.com/p/159905/Archdesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Archdesk

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

GD

Grant D

DirectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“Highly recommended for any construction or manufacturing company looking to simplify their processes.“

January 27, 2025

MM

Melissa M

Accounts AssistantDesign, 11 - 50 employeesUsed the software for: 6-12 months.

“The layout on some of the screens cannot be amended/shrunk, which means you cannot fully customise your view to how you want it.“

June 28, 2024

DT

Donna T

Project CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“Archdesk has become a reliable system of communication and project information storage on projects when you have teams across multiple sites.“

March 24, 2023

CH

Christopher H

Project ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“It can be a bit long winded to update, and it creates a lot of double entry for us.“

November 14, 2023

cs

chris s

Operations DirectorConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“The dashboard layout is fantastic as you can customise what information you want to see in real time without having to wait an age with older systems to download into a spreadsheet.“

April 13, 2022

BR

Boboi R

Project ManagerTelecommunications, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It takes too long to load pages, and it glitches when requesting to download POs.“

March 24, 2023

JM

Jason M

DirectorCivil Engineering, 2 - 10 employeesUsed the software for: 1-2 years.

“There is also a great program and scheduling section that again works nicely with the whole system.“

December 1, 2022

ME

Mark E

MDConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The time taken to set it up and the guys don't have phones so can't call out, which can be a little frustrating“

November 24, 2022

## Showing most helpful reviews

Showing 1-25 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kadir Özgür T.  
Retail Director  
Retail  
Used the software for: Less than 6 months

### "Archdesk helped me a lot !!"

September 4, 2022

5.0

ıt was ok !

Pros

Customized screens are very effective. I easily created all my screens very easily. And also other team members joined and used this software very easily.

Cons

UX needs to be more friendly, however not such a big deal !

Review Source

Response from Archdesk

September 5, 2022

Hi Kadir, Thank you for your review. Your feedback will help us improve Archdesk even further! Have a wonderful week.

GD

Grant D.  
Director  
Construction  
Used the software for: 2+ years

### "A premium service"

January 27, 2025

5.0

Using Archdesk to manage our bespoke joinery and construction projects was a game-changer for our business. By centralizing everything - project quotes, invoices, and client details - Archdesk saved time and significantly improved workflow efficiency. Highly recommended for any construction or manufacturing company looking to simplify their processes.

Pros

Customer care was top class, always available to help out when required. The platform catered for all my needs.

Cons

I was unable to utilise every aspect of the platform as I did not require everything.

Review Source

CH

Claire H.  
Managing Director  
Construction  
Used the software for: 1-2 years

### "Archdesk Software Review"

November 24, 2022

4.0

On the whole our experience has been positive with only a few minor setbacks.

Pros

The ability to keep record of projects in one place for all members of staff to access. The access to customer support is also brilliant.

Cons

Integration from our existing CRM system was a little difficult.

Review Source

DT

Donna T.  
Project Coordinator  
Construction  
Used the software for: 6-12 months

### "Capacity for great things"

March 24, 2023

4.0

We have solved the storage of key information and documents on projects across multiple site teams and the more we work with Archdesk the more useful and key features we are finding to help delivery and track cost on projects.

Pros

Archdesk has become a reliable system of communication and project information storage on projects when you have teams across multiple sites.

Cons

Archdesk is not always intuitive and is not easy to roll out to wide teams initially. Training documentation can be off putting.

Review Source

VR

Verified Reviewer  
Head of Procurement Center of Excellence  
Real Estate  
Used the software for: 2+ years

### "Archdesk is good solution for customization/setup of workflow depending on company’s needs"

March 25, 2023

4.0

Approval workflows which was hard to manage the same for all countries. Transparency across all projects for all orders and and invoices. Great data sets for visual interpretation of dava for management.

Pros

Possibility to customize workflows and create your own solutions for many different processes.Customizable templates

Cons

As heavy solution it may cause someTrouble for users to used to it. It requires more trainings and overall feedback from our users is that it is hard to work with it when it is not on daily basis.

Review Source

cS

chris S.  
Operations Director  
Construction  
Used the software for: 2+ years

### "The way of working has become far more efficient!"

April 13, 2022

5.0

We introduce Archdesk in my previous company so I was aware of the system and the efficiency of the company significantly improved when it was implemented. I have recently introduced it to my current company after knowing what the benefits were. Since then, there has been significant updates to the system which is great and very much look forward to learning what the system can do further.

Pros

The interface and simplicity of the system is concise and it allows all users to quickly pick up how the system works with minimum effort. The dashboard layout is fantastic as you can customise what information you want to see in real time without having to wait an age with older systems to download into a spreadsheet.

Cons

Generally everything that the system offers is great. As the software develops there is always ongoing improvements which is going to be beneficial including general tweaking with existing items.

Review Source

ES

Emma S.  
Director / Project Manager  
Construction  
Used the software for: 1-2 years

### "All under one roof to move with the times "

February 28, 2020

5.0

This software package has improved the way we store and record data. The quote function has been the best feature for us. Ensuring there can be no mistakes in setting the profit margin (Administrator Function) It is then easily transposed to a Purchase Order and with the tap of a button emailed directly to your supplier. Likewise with Invoicing. Its cut time down for paperwork, increased efficiency and once your up and running is easy to use. We haven't tapped into the Accounting side yet, but plan to gain further training with Archdesk in order to work with our Sage Accounting system. Archdesk support is also good, replying usually with 24 hours or less, either solving the issue or passing to the technical team. For an SME looking for an all round Package to store data, complete quotes, upload photos straight from site, issue Purchase Orders and Invoices, this is a great package and worth the monthly fee.

Pros

All our contract information can be kept in one place, and is easily accessed from site by Managers. Also quick and easy for sharing files with clients and sending our Purchase Orders to Suppliers

Cons

Can't flick easily between say quotes and files, you need to finish and save the quote before leaving it and being able to open other items.

Reason for choosing Archdesk

Had more to offer in what functions it could offer ie Customer database, Staff database, Company Inventory for vehicles, tools etc, Quotes, Invoices, Accounting, Keeping notes on jobs / customers, clocking in and out feature for staff via their phones (need a good signal on phone for it to work though).

Review Source

EC

Elise C.  
Sales Administrator  
Construction  
Used the software for: 1-2 years

### "Archdesk Review "

November 24, 2022

5.0

Overall Archdesk has lots of potential! just need to use it more throughout the company for it to reach its full potential for us.

Pros

There is a couple of things that are really good on this software one being the live projects map so you can see where all your current jobs are located. Also, the process page is brilliant to see where the job is at whenever needed!

Cons

My least favorite thing is how difficult it is to edit the stock list, once it is uploaded once it is very difficult to change especially when you have many items on your stock list where many things change on it monthly!

Review Source

AD

Avishek D.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "Oakview"

March 21, 2023

5.0

Pros

Create projects.Manage projectInvoicingEstimating

Cons

It take too long to save a process sometimes.

Review Source

Response from Archdesk

March 24, 2023

Thank you very much for your kind review. Have a wonderful week!

VR

Verified Reviewer  
Partner  
Real Estate  
Used the software for: 6-12 months

### "Excellent software that gives solution to many daily problems."

July 23, 2018

5.0

Pros

Covers a lot of features and with a bit of development could become a complete solution. It is also very attractive that you can have all the information under one system.

Cons

Some of the features need further development as they can be awkward to use effectively. On the plus side the development team are aware and make improvements constantly to address these issues which really is all you can ask for.

Review Source

sP

stephen P.  
Operations Lead  
Construction  
Used the software for: Less than 6 months

### "Operations planning"

March 23, 2023

5.0

Pros

The team who have educated and build it around the businesses needs have been brilliant to date

Cons

id like greater function with editing the plan on the app, however, that isn't my main function for it.

Reason for choosing Archdesk

already part of the businesses software

Review Source

Response from Archdesk

March 28, 2023

Thank you for your insightful review Stephen. Have a wonderful week.

CS

Connor S.  
Estimating Manager  
Construction  
Used the software for: 1-2 years

### "Archdesk Software Review"

November 24, 2022

4.0

Pros

The navigation around the system is simple to use and simple enough to teach new starters.

Cons

The quotation function within projects is a little clunky and is lacking the customization we need.

Review Source

GW

Gemma W.  
Accounts Administrator  
Construction  
Used the software for: 6-12 months

### "Good Communication Tool"

November 28, 2022

5.0

I have only worked with the company for 6 months but didn't require any training to use this, it was quick and easy to pick up

Pros

This is easy to use and very helpful with communication between teams

Cons

It would be useful to be able to add an attachment without having to add a comment

Review Source

VR

Verified Reviewer  
Finance Director  
Computer Hardware  
Used the software for: Less than 6 months

### "Good software, good price, great developers"

November 8, 2017

5.0

Pros

Simple to use, the development team are easily contactable and always reply to your queries. I even find them willing to add to the software!

Cons

The gantt chart project plans are in their infancy and as such not nearly as comprehensive as programs such as MS Project.

Review Source

JN

Joseph N.  
Project Manager  
Biotechnology  
Used the software for: 6-12 months

### "Above and beyond"

June 28, 2019

5.0

We had a problem with managing our project and keeping track of financials. This system was literally the exact thing we needed. Love the customizable processes.

Pros

Customizable processes Cloud based Lots of reports FREE IMPLEMENTATION

Cons

A lot of functionalities that we don't need right now.

Review Source

TJ

Tom J.  
Finance Manager  
  
Used the software for: 6-12 months

### "reliable, efficient, eye catching"

July 18, 2018

5.0

Pros

it can be adjusted to company's requirements. individual requests are welcome. That increases the functionality and speed of work

Cons

Occasionally it slows down, but I am not sure the reason behind is the actual software or internet connection quality (e.g. wi-fi) or computer at work or any combination of above.

Review Source

JJ

Jake J.  
Director  
Construction  
Used the software for: Less than 6 months

### "JJD"

August 12, 2018

5.0

Excellent product and even better customer service

Pros

The procedure from enquiry to completion automation is an organised time saver

Cons

The Gantt chart I find difficult to use but I have been used to other Gantt facilities

Review Source

MM

Melissa M.  
Accounts Assistant  
Design  
Used the software for: 6-12 months

### "Good System"

June 28, 2024

4.0

Very good, team are knowledgeable and very helpful

Pros

Easy to configure changes and get the system up and running. System looks good and is easy to use.

Cons

The layout on some of the screens cannot be amended/shrunk, which means you cannot fully customise your view to how you want it.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Archdesk

Value for money, ease of system use and processes

Review Source

Response from Archdesk

July 4, 2024

Thank you so much for the review and your kind words!  We are thrilled to hear you enjoy using the system! Archdesk Team 

CJ

Chris J.  
Contracts manager  
Construction  
Used the software for: 1-2 years

### "Key to the business performing. "

November 22, 2022

5.0

From the very start it has been a great experience, support is first class. We found the different levels of elements in the software covers a lot of what we want, there is a few things that could help if changed but they seem very keen to develop with you.

Pros

Scheduling and budgeting is a huge part of what we like about the software.

Cons

The link up with Sage is the weak point of the software, it has improved but could still do with more work. Would be good if we could make are invoices abit more bespoke as well.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing Archdesk

They didn’t have as much to give.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

The endless levels of facilities to help all aspects of project management from start to finish.

Review Source

CT

Christine T.  
Accounts Manager  
Construction  
Used the software for: 2+ years

### "A great tool for the whole team"

November 28, 2022

5.0

I find Archdesk very user friendly and is suitable even for the people who have limited tech knowledge. I find that it is suited for every role within a construction company from estimating to accounts to general admin and even the engineers.

Pros

I like that everything for each project is in one place. All members are able to view all of the critical information for their role, we dont have to do any double entry or input into multiple CRM systems / folders.

Cons

There isnt much to say here the only thing I can think of is that you can only put one overall price in for a job and in construction, there can be many possibilities for costs, so to be able to put a few lines under contract price would be great.

Switched from

[Reflow](https://www.capterra.com/p/254010/Reflow/)

Reflow was a good product however it wasn't geared up to be able to deal with all of our needs.

Review Source

Response from Archdesk

April 5, 2023

We're thrilled to hear that you're enjoying Archdesk! We designed our software with the entire team in mind, and it's great to see that you're finding it to be user-friendly and suitable for every role within your construction company.

DW

Dominic W.  
Estimator  
Construction  
Used the software for: 1-2 years

### "Review of Archdesk"

March 24, 2023

3.0

Far more effective as a project management tool than something for a pre-construction team managing numerous estimates at any one time. It is a good administration tool however.

Pros

Task management and workflow management, it easy to know what everybody in the team is working on

Cons

No function for estimating, for this to be a truly integrated system for us we would need a bolt-on estimating module similar to what Esti-mate, conquest, causeways and Evaluate offer. Without this Archdesk are only offering a partial solution to cost management

Review Source

Gary B.  
Director  
Construction  
Used the software for: 1-2 years

### "The key to our growth"

January 27, 2020

5.0

There is no doubt in my mind that we wouldn't have grown as far as we have without Archdesk. Knowing my company has a solid structure and system in place, I have every confidence that our growth will continue and will be manageable.

Pros

We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.

Cons

It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.

Reason for choosing Archdesk

Everyone uses apps and their phones for most things these days. I could tell that our future workforce will know how to use and enjoy using Archdesk over other products.

Review Source

CH

Christopher H.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Good but not for everyone"

November 14, 2023

3.0

It has been ok, the sales team sold it, the support is average, and the actual functionality of it is average. I think there would be better solutions which we would be exploring if not in contract with Archdesk.

Pros

I like that is it fairly user friendly, and that it hold the data for projects in one place and allows everyone to update.

Cons

I feel like it falls flat on a lot of features, we were promised integration with Sage when sold this software, but this never fully happened. It can be a bit long winded to update, and it creates a lot of double entry for us. I feel like it was sold as a great solution however it feels quite mediocre.

Switched from

[Reflow](https://www.capterra.com/p/254010/Reflow/)

Reflow wasn't fit for the job that we needed it for.

Review Source

Simon B.  
Compliance Director  
Construction  
Used the software for: 6-12 months

### "Incredibly Disappointing"

July 2, 2021

1.0

Terrible.

Pros

I am struggling to write anything positive about the system and can only say that the people are polite.

Cons

Archdesk is incredibly clunky, and inaccurate. It increases the duplication of administrative processes and worryingly it requires users to maintain documents outside the program, such as spreadsheets, to keep track of work. Of more concern is that the system fails in basic auditing and compliance. Staff were able to delete documents and evidence from the system without the Compliance Director being informed. With Grenfell being at the forefront of the digital revolution within the Construction Industry the accurate recording of works and data is absolutely vital. Our Finance department loathes the system due the incredibly poor integration with Xero and inaccuracies the system causes.

Review Source

JM

Jason M.  
Director  
Civil Engineering  
Used the software for: 1-2 years

### "Archdesk 2022"

December 1, 2022

5.0

My overall experience has been very good, great support and Archdesk are always making improvements and listen to customer feedback.

Pros

The estimating and invoice process work seamlessly. There is also a great program and scheduling section that again works nicely with the whole system.Relatively simple to use and the support system is great.

Cons

The system could benefit from proof of document and invoices sent to clients plus automatic client reminders.

Switched from

[Powered Now](https://www.capterra.com/p/148383/Powered-Now/)

Archdesk was more suited to our industry and offered a better product.

Review Source

Similar Products

Featured

## Related categories

[Subcontractor](https://www.capterra.com/subcontractor-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/)[Construction Bid Management](https://www.capterra.com/construction-bid-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.