Fracttal

Fracttal

4.5 / 5 42 reviews

Who Uses This Software?

Fracttal is designed to help any organization regardless of the productive sector. Manufacturing, Services, Mining, Transport, Hotels, Technology, Education, Health, Energy, Cities.


Average Ratings

42 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $195.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Fracttal
  • www.fracttal.com/en/
  • Founded 2015
  • Chile

About Fracttal

Fracttal is the Enterprise Asset Management platform for the Internet of Things (IoT). Fracttal is a complete solution of software and hardware that combines Machine to Machine (M2M) communication, telematics and a powerful asset management technology. By using Fracttal, companies solve their asset performance challenges. This allows them to reduce downtime and increase productivity, which will permit them to run more efficiently than ever before.


Fracttal Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Vendor has not completed this information.

Vendor has not completed this information.


Fracttal Reviews Recently Reviewed!


Awesome Software. The Best EAM/CMMS In the Market

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using differents asset management software in the last years and by far, Fracttal is the easiest to use and to implement. It is full of functionalities, I love the mobile app, and the price is a no brainer.

Cons: Do not have any. Maybe I would like to improve the quantity of KPIs in the BI Module. I know I can build them using APIs, but if they are native in the software is better for our customers.

Overall: Reduce downtime. Increase productivity. Improve relationship with our customers. Improve Purchase process. Better Human Resource control.

he system is too slow and personally I feel that there are options that generate double work, such a

May 15, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: You can attach images to the reports to be able to visualize the state of the equipment, additional the intelligence of the business gives statistics of the services that we cover in the month and this allows us to project the necessary time of the technicians.

Cons:

is too slow, I feel there are many repetitive functions, for example to assign unplanned tasks, it is necessary to perform 3 processes, and the turn of our business requires that unplanned OTS be issued by emergencies, I do not have all the time It requires filling an unplanned task.

Overall: have available the data of all teams to which you must perform service in the corresponding month.

Ninty of a hundred

Jan 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That is online so we can follow all the operations in real time and also its friendly user interface

Cons: No personal database and no possibility to have more than one logo and company profile. Nowadays many companies work as a group with more than one brand in the bussines so it would be great to count with more tha only one conpany profile to be set

Overall: Quick way to have statistics and the possibility to creat parameters according our needs, so it is like a customized software

Excelent

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The plataform is Friendly, easy, practice, the mobile technology for monitoring information of actives, your plans, that system is aligned with the norm ISO 55000

Cons: Few modules in the app, only we can manage the work order and work request, should have the module for monitoring

Excellent easy handling system

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:
Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons: Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Overall: Excellent product, it adapts to the needs of the client.

I have been using Fracttal for 3 years and I want continue with software for ever

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the flexibility to obtain the information and the remote support is of very good quality for company

Cons: With respect to the development of improvements, there is a lot of delay when responding to the clients, since they are basic needs

The system is very easy to use and rapid

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The móvil app es very well and good useful, desktop platform is very easy and completely, you can generate the most work to do in your equipment

Cons: The report is poor you need to extract all information to excel and generated your own kpi. Not more than this

Overall: The most important is you can controlled all equipment, the work order and spare parts in warehouse all in one system and in cloud you can access araund the world

It is software that allows you to manage maintenance tasks efficiently and effectively.

Jan 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease of use, both for software users and administrators, is also very clear information that is delivered from the meters, failure analysis, performance meters, OT analysis and subtasks.

Cons: In general, the only thing I did not like is the removal of the code in the tab of pending tasks, in general it is very good

Overall: keep preventive works of fixed assets up to date, improve control of activities carried out.

Good day because for me this software is very effective in the control of your equipment.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros:
I really like the way in which one has a good control of all our equipment, it is quite orderly as we carry the maintenance and so the staff does not make an excuse that they lost the sheet where previously did the maintenance

Cons: What I like least about the Software is that it does not have an identifier at a glance when a technician signs, it would be good to add the option that when it is completed the OT only with the fields is 90% and when you have the signature this to 100%.

Overall: more order in our maintenance and equipment that we have in contract

Good execution

Jul 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software working in the cloud in the web explorer and the app for android and iphone is good for the technician.

Cons: The planing task and the spare parts control is really basic. They Need devoloper in the spare parts manager

Excellent software, very usefull

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many features and excellent Customer support.
The team is willing to listen to suggestions and proposals for further improvements.
Constantly apply updates

Cons: It lacks a bit of maturity to the software, the mobile app is not very good, it would be good to improve it and be functional.
Tip, that you can see the tab of a team from the mobile app

Overall: Greater order and control in maintenance tasks.

many improvements

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:
A program that facilitates the control of maintenance and expenses of the same equipment, great help

Cons: the ease of use of the system, the control of warehouses and the handling of documents which can be shared through the company

Overall: the easily control of the maintenance

is been a great experience a new software easy, friendly,

Jan 08, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: its really friendly, fast, have a really helful "help" zone . great support from consultors, always available to answer any questions about the use of the platform. also have the option to improve based on the experience of each user.

Cons: in some cases it does not adjust to the configuration of the screen and in that case it is necessary to adjust the "zoom" of the browser to see some software options.

FRACTTAL IF IT IS EASY TO USE, IT DOES NOT POSSESS THE INDICATORS NECESSARY FOR MAINTENANCE REPORTS.

May 15, 2018
2/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: WHAT I LIKE ABOUT THE FRACTTAL IS ANALYSIS OF SUB-TASKS, THE PRESENTATION OF INFOMATION OF THE DASHBOARD AND THE CALENDAR SECTION

Cons:
WHEN THE TASKS ARE ACTIVATED BY HOROMETER IN CALENDAR, REAL INFORMATION DOES NOT APPEAR, THE WAY TO LINE THE WORK ORDERS, IN TECHNICAL ANALYSIS AT THE TIME OF EXPORTING INFORMATION IS VERY DISORDERED

Overall: THE GENERATIONS OF WORK ORDERS, AND THE AUTOMATION OF TASKS

Safe me a lot of time and money

Feb 20, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The real time comunication between the technicians (Fracttal Mobil app) and the administrator (Fracttal assets cloud)

Cons: Some times it takes a lot of time to receive an email wen you assign a task. If you're using Fracttal assets cloud and need to use Fracttal Mobile app you have to log off from one and log on to another.

Capterra-loader

It is a great CMMS, we increase our equipment reliability in one year of use.

May 17, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use, with this tool we are on way to 4.0 industry because we can access the information from any geographical point and at any time.

Cons: need fix some function about warning, emails warning doesn´t work good. I mean automation process like stock warning to users

Overall: tool for made asset maintenance managment

Great to provide follow up on the equipment

Jan 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease to use.
Great web platform.
Easy to administrate
Do not require a high level of understanding for the tech to use it in the field

Cons: There is hard to make her initial implementation.
Define the initial tasks is a time consuming effort.

Overall: Great follow up on the service and maintenance schedule of he equipment.

Gives you the ability of tracking all your maintenance duties with ease

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of keeping track all the due maintenance with no effort and to have the list of the current jobs.

Cons: Full mobile experience.
More customization of some features associated with the jobs, like keep track of payments

Overall: Clear maintenance schedule

Capterra-loader

Good.

Jul 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a cheap system, and it works on the cloud so you can access wherever you are with internet connection

Cons: deforms your logo, it does not save the original proportion of the image. I think sometime too many information that can confuse

Its ease of use and handling

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The management of preventive maintenance of production equipment.
As an important point performance indicators that we use a lot to make decisions if a team is worth spending and in the end if it is profitable to keep it.

Cons: Inventory reports and work orders, if the output reports of all modules should be appropriate to the company itself.

Overall: Maintenance monitoring of production equipment was improved.

Capterra-loader

I use this App to notify any problems with locations and machine at my Factory to maintenance

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use with a web based environment.
The visualization is very friendly with the possibility to see the photo of the problem

Cons: It requires a big monitoring from the owners to be well use if the administrators don't charge all the information the traceability is not possible

Overall: Maintenances administration system, allow me to track any deviation in the process preventing incidents

I spent a lot of time to learn only the 35% of the functionality of the software.

May 21, 2018
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Organization of the maintenence schedules
-The smartphone application to alerts the failures and problems.

Cons: -We had to pay a training for discover the funcionality of the software. There is not a free manual or guide of the software.

Overall: I have more control and organization of the workers, equipments and schedules

With this software we have been able to better manage the needs of the areas to which we provide ser

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Of this software I find very interesting the ease of capturing information for the generation of indicators and KPI of the area as well as the easy management to perform control of the status of the work orders required

Cons: I think that the format of the report delivered for Excel could be improved with a more finished presentation without the need to transfer information to another page, leaving as a final report the one delivered by Fracttal

excelent

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:
the ease of working and how friendly it is
especially that it becomes more practical over time because it is easy and easy to access
very friendly and practical system

Cons:
the lack of separation between the users and administrators of the software
and each time you have to occupy you must enter as a user, in my case entry at every moment and should have a quick access to PC

Overall:
improves the quality of maintenance and at the same time improves production

It has made the work more efficient. We went from paper checklist or a digital list, fast and dynami

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Comfortable. Easy to use. A great potential You can access and download very quickly technical data, failures, manuals, in short everything you need you adapt to the program.

Cons: The program is slow in low-end equipment. The management within the program, navigate among the options, work orders or requirements is not very intuitive. You could improve the text boxes, in cell phones they are not shown correctly in some opportunities.

Some tasks need to be improved.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It helps me to keep track of failures on the 27 machines I am responsible for, saves time and paper (no more paper work), backs me up on meetings (historical data).

Cons: Takes some time to load the app on my phone, some times it crashes. Operators find it not that friendly as they would like it to be.

Overall: Easy access to the historical data, I can pin point the assorted issues in less than 5 minutes. Helps me keep track of recurring failures.

I think it's a good program but it is necessary to correct the type of information.

Jan 04, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Friendly access, the menu of options is easy and fast, the graph at the beginning (dashboard) shows a good first vision.

Cons: The program that we use for the maintenance of rolling equipment does not allow to recognize errors of digitization of horometers. The program must recognize if the entered hour meter is less than the previous one or if, within a set range, it is greater than the previous one.

A lot of features that there are not in other softwares

Jul 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The funcionality, the kanban for the OTs, the UI but it would be better, the app and the off line funcionality.

Cons: Maibe some filters don't work very well, it need more KPIs and more customizations features for the users.

Capterra-loader

Excellent user experience

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Polwerfull and Friendly
This sofyware is excellent tech plataform for mantenence equipments and installations

Cons: Very few things are outside for example services enterprise demand special formats its not posible include

My experience is positive, because FRACTTAL is very easy to use. Actually don't haven't any problem.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to create an request and full posibilities to configurate the administration module.
The simple and easy presentation on screen of work orders.

Cons: Possibly a button is needed to clone subtasks.
The help manual could be more intuitive and incorporated in the FRACTTAL functionality.

Overall: More eficience, best optimization of the times and human resources.

Capterra-loader

Powerful and easy to use.

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Optimizing my time by leaving control to Fracttal, allows me to dedicate myself to activities that had small flaws in my management. Now I am 100% productive.

Cons: The cost of the product makes it inaccessible for small businesses and projects that miss out on this wonderful tool.

Overall: Facilitate my work, reduce times, without losing the quality of my management.

A web-mobile solution with a great interface and user experience to manage facility management

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Dashboards KPIs
App Mobile
IoT Integration

a web-mobile solution with a great interface and user experience to manage business facility management

Cons: ideally it is necessary to have distributions from the same platform to serve different business verticals with facility management solutions with iot

I recently started interacting with fractal demo, it was a new experience because it helps me discov

Jan 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:
know the software better and be able to have the security that is what I am looking for in my management.

Cons: how to assign tasks resources, and classify types of maintenance. for example, calibrations are considered a preventive maintenance task?

Overall:
Manage maintenance, manage indicators for decision making

Very simple, powerfull and fast update

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with movile app, intelligent graphics, easy to setup, integration with IoT and APIs, Hardware integration

Cons: Gantt diagram needs to improve, need to add matematichal fórmulas and add a voice command, needs historical picture app

Overall: Save time to admin maintenance planning

It's so easy and useful!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way to do the works orders. The unlimited space to save photos. Easy way of control of activities and personal.

Cons: In the works plans when you describe the sub-process the window change the order of it. When you develop the order it's the same problem

Overall: More efficient

IT IS AN APPLICATION OF EASY LEARNING AND FRIENDLY FOR ITS USE AND UTILITY, IT IS RECOMMENDED .

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: IT IS AN APPLICATION OF EASY LEARNING AND FRIENDLY FOR ITS USE AND UTILITY, IT IS RECOMMENDED TO EXERCISE CONTROL IN THE TASKS TO BE PERFORMED BY EACH PERSON INVOLVED IN THE PROCESS.

Overall: IMMEDIATE INFORMATION OF THE TASKS TO BE CARRIED OUT

It is easy to use and understand

May 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like more the main screen or the Board and the possibility that you can work on the application from any computer with coenxion to the internet and through any electronic equipment such as cell phone or tablet

Cons: In fact everything is manageable, the subject of the applications would like it to be focused on time and cost analysis. I would like you to contact the client in order to give a specific training to the needs of the client in particular

Overall: Obtain professional development and training, also update in terms of industrial maintenance administration applications

Quick configuration process. Easy to teach to other users. Great support.

May 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the flexibility to create custom fields. The configuration process is pretty straightforward, it allows to import data for assets, people and inventories. The price is something I find very competitive when compared with other software with similar functionalities.

Cons: Nothing to mention that I really dislike. If I had to say something I would mention that some of the action icons used are not that intuitive, but it only takes a couple of hours to get used to it.

Very good initial steps in the use of the software, I look forward to extend my experience with it

May 21, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The easy of use. This software is built for an excellent user experience, has many options and functionalities

Cons: there isn't to many options for notifications of actions. For example, we would like that when a requisition is received, the software notify the responsable of the O, so that he knows the exact momento.The is also the lack of authorization flow management.

Overall: a lot of benefits, from the partner point of view, we now have a estrategic alliance with Fracttal

Very nice app, easy to use and powerful

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Cost, cloud computing, available from any device easy to share with other colleagues and partners, good practice tool, you don need to invest to much in a state of art app

Cons: You need to fill a lot of catalogues and need the knowledge. But maybe the biggest problem is the type of code, because I have a 12000 assets with 1D bar code that I don't want to change them

It is very easy to work with fractal, it allows to easy manage our maintenance requirements

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way we can track our work orders, also it is very easy to generate them , platform is very user-friendly

Cons: Sometimes it is difficult to get access to the platform. it takes too long to load the page and sometimes it takes me out of the platform.

Overall: Easy management of my requirements

im only a user

Jul 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: the tickets are easy to do, easy access, easy handling, the handling of information in the cloud for access from any device

Cons: how it is in the cloud, sometimes the internet connection fails and can not be accessed, network problems, if it would be problems unrelated to the application