# Fracttal One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fracttal One the right Maintenance Management solution for you? Explore 1773 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159911/Fracttal/reviews

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Fracttal One

4.6 (1773)

[View alternatives](https://www.capterra.com/p/159911/Fracttal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fracttal One

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Continuous platform enhancement

94% positive reviews out of 87

Most reviewers indicate improvements are frequent, with updates driven by user feedback to boost efficiency and functionality.

Network dependency issues

69% negative reviews out of 52

Most reviewers find internet connection essential, causing access problems and slowdowns in areas with unstable connectivity.

Highly adaptable for businesses

95% positive reviews out of 56

Most reviewers describe versatility as enabling easy adaptation to various industries, workflows, and business requirements.

Cumbersome document handling

47% negative reviews out of 49

Some reviewers describe document management as limited, with bulk downloads, uploads, and customization often inconvenient.

Comprehensive management platform

96% positive reviews out of 46

Most users report solution covers a wide range of company needs, offering thorough and practical management features.

Slow performance and exports

89% negative reviews out of 36

Most users report loading and downloading delays, especially with images and bulk exports, impacting workflow speed.

## Showing most helpful reviews

Showing 1-25 of 1773 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jesus A. A.  
Ingeniero de proyectos y mantenimiento  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise"

October 11, 2019

4.0

i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Pros

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Cons

\-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Fracttal One

In my organization the decided to apply this software due many advantages vs few disvantage, therefore I think, this software can satisfice our actual requirements

Review Source

JW

Jennifer W.  
Regional CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Gaining critical insights into our operations, Fractal."

October 19, 2024

5.0

Great priority for increasing your team productivity.

Pros

Flexible and easy to use is the best definition I can give for Fracttal. It increases performance and reduce unplanned downtime helping us get the most value out of our assets. The free version gives full exposure.

Cons

Dynamic and user-friendly platform for us so far. No cons.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Having evaluated all this software in free trial version, Fracttal gave the best exposure and was easy to interface.

Review Source

Ernesto Gerardo H.  
Ingeniero En Electronica Y Comunicaciones  
Hospital & Health Care  
Used the software for: 2+ years

### " excellent application"

October 8, 2019

3.0

Pros

It is portable user-friendly, and with the administrative pesonali.

Cons

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Fracttal makes maintenance operations easy"

January 27, 2025

5.0

Pros

Fracttal helps us to conduct maintenance related operations easy

Cons

Fracttal can have a better version which has a wider range of third party integrations.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Fracttal is a much more easier to use platform.

Review Source

FL

Fidel L.  
Maintenance planning manager  
Machinery  
Used the software for: I used a free trial

### "Fracttal User"

November 20, 2024

5.0

Increase the productivity of technicians with the simple fact of knowing that we are reviewing their work every day.

Pros

the ease of being able to carry out the management of everything involved in the day-to-day life of the maintenance department.

Cons

I still haven't found anything I don't like

Alternatives considered

[TRACTIAN](https://www.capterra.com/p/230505/Tractian/)

Reason for choosing Fracttal One

It is more in line with the current requirements of my company

Review Source

EAV

Edwin Arturo V.  
MAINTENANCE TECHNICIAN  
Management Consulting  
Used the software for: Less than 6 months

### "NICE APP, VERY HELPFUL"

September 3, 2025

5.0

Very helpful app, have it on my phone, it gives me notificactions of my most urgent tasks and lets me have all the info at a glance.

Pros

It´s a very practical and easy to use software, that helps me have my work organized and visually available at anny time.

Cons

It could improve it´s mananging capabilities and let the user organize the dashboard as he wishes so he can have it the way it best fits the use of the app.

Review Source

GO

Gonzalo O.  
SUPERVISOR DE MANTENIMIENTO  
Paper & Forest Products  
Used the software for: 6-12 months

### "Fracttal and the benefits on Cartocor"

November 21, 2024

5.0

it´s a very important experience. A few months ago, as manteinance coordinator, don´t know how much money we spend in a preventive manteinance. But now, we have the cost of every work in the manteinance department, and the economics reports are with much more information since we have fracttal as a platform inducted in our area.

Pros

The posibility of give an order to a complete area without so much effort. The data obtain from differents ways are simplify in a platform and when i need a report just have to click a few times and are ready to present.

Cons

Sometimes the storage are so difficult to explain to a person without training in fracttal.

Review Source

RV

Rui V.  
Head of IS  
Computer Software  
Used the software for: Less than 6 months

### "5 start CMMS"

September 14, 2025

5.0

Very confortable with the solution, and end users trainning is smooth, because it implements concepts in a very easy to understand way.

Pros

UI is simple and intuitive. Easy to understand and fast first steps. Being a SaaS cloud solution, the price is fair for what it offers.

Cons

Nothing in particular, but would be nice if there were a on premise solution also. There is no standard connector to main portuguese ERPs.

Review Source

VR

Verified Reviewer  
Maintenance manager  
Construction  
Used the software for: I used a free trial

### "Certification course review"

November 22, 2024

5.0

I just did the certification course, so I haven't a big experience using it.

Pros

It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.

Cons

It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.

Review Source

EC

Ernesto C.  
Electronic Security Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Its a very complete solution for daily work"

November 21, 2024

5.0

Excellent and complete in the daily tasks

Pros

Its a versatile software, complete in the daily maintenance tasks.

Cons

the graphical interface is too simple when present names of equipments

Review Source

JCG

Juan Carlos G.  
Manager  
Textiles  
Used the software for: Less than 6 months

### "Completely and Intuitive Software for manage Dept. Maintenance"

November 22, 2024

5.0

Excelent, easy to find the things and there are alot of functions, all to manage the department of maintenance

Pros

I like the easley to manage, the general software it is intuitive app

Cons

Appearance of the page could be more pleasing to the user's eye

Review Source

CA

Christian A.  
Supervisor Instrumentación  
Paper & Forest Products  
Used the software for: 6-12 months

### "Fracttal Review "

August 26, 2024

4.0

Visually friendly, not too complicated to navigate

Pros

The desktop interface is user-friendly for viewing the status of requests graphically.

Cons

There is a lack of integration with the SAP platform for the warehouse, at least in the organization to which I belong.

Review Source

AC

Artur C.  
Engenheiro de produção  
Mining & Metals  
Used the software for: Less than 6 months

### "Fractall review"

May 24, 2024

4.0

Pros

The indicators, the management and service orders

Cons

Not easy to use, I really think they can made it more intuitive

Review Source

EAP

Eric Alfredo P.  
Support Engineer  
Food & Beverages  
Used the software for: 6-12 months

### "The most complete app to management of service"

May 14, 2024

5.0

in my personal opinion like a field engineer is so helpfull tool that can be usefull for all partners who can see what are you doing all the time

Pros

The options to have a review of all your services and the co-workers jobs, ist an important tool that makes the job outside more efficient.

Cons

you need to take a master class to know all you can do with the app most of the client or users doesnt have to many time to view about 8 or 10 hours of videos.

Review Source

lN

lester N.  
ANALYST  
Consumer Services  
Used the software for: 1-2 years

### "OVERVIEW OF FRACTTAL"

May 14, 2024

5.0

VERY GOOD PROGRAM TO OPTIMIZE URS MAINTENANCE

Pros

YOU CAN ORDER AND PLANNING EVERY MAINTENANCE IN UR WORKPLACE

Cons

SOME PROCESS THAN YOU CANT DO AS AN MASSIVE PROCESS

Review Source

VR

Verified Reviewer  
Coordinador de mantenimiento  
  
Used the software for: 1-2 years

### "Excellent easy handling system"

January 3, 2018

5.0

Excellent product, it adapts to the needs of the client.

Pros

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Review Source

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 6-12 months

### "Best for CMMS"

October 27, 2021

5.0

Excellent! Except when internet fails.

Pros

It's high-quality software at a very affordable price, great features, and such an excellent CMMS for every Maintenance Management System, and finally, it's really easy to use, understand and administrate.

Cons

It requires a very fast and stable internet to work well, if it fails, the app will not work. Although to be honest, this isn't a problem of the application itself.

Review Source

William David P.  
Logístics coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "FRACTTAL"

April 15, 2020

5.0

complementary maintenance system for organizations in the productive industry, providing accessibility and control facilities over all our machinery and equipment.

Pros

All about the control of equipments that it brings for our company

Cons

system in to the organization ,you need to cross all of the parameters of maintenance manual by equipments and by brand,the secuential parameters of manteinence by hours or by km you need to programated by hand into the system to created alerts and the activities for make in all of the steps

Review Source

Teresita de Jesús M.  
Ing. Soporte Remoto  
Medical Devices  
Used the software for: Less than 6 months

### ""Improvement in response times, associated with quality of service""

April 17, 2020

5.0

In a very short time I had the facility to interact with all the assets present throughout the institution where I work, since they are distributed throughout the country, I was able to easily contact most of the human resources involved in maintenance management without having to move from my workplace. Fracttal facilitates your work in current contingencies.

Pros

This type of platform has come to revolutionize the way we solve problems regardless of the asset that it is, Fracttal has provided me with the necessary tools to respond in a timely manner to work requests, corrective maintenance, and preventive that medical equipment ( assets). Add, the quality of the services provided has improved significantly.

Cons

All the tools are available on the web platform but in the app option you cannot interact with all the tools. I would like the administrator to have more permission to edit OT from Revison

Review Source

Santiago Andres Q.  
Electronic Engineer  
Oil & Energy  
Used the software for: 2+ years

### "comment on Capterra for certification"

April 22, 2020

4.0

Pros

very user friendly and at the same time very powerful

Cons

need more information for beginning technicians

Review Source

Victor R.  
Jefe de Proyectos  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Friendly interface"

February 6, 2020

5.0

Although I have been using it for days, the platform definitely controls the assets under a standardized process

Pros

It is accurate in the information. Integration with mobile teams to be able to develop the OT, this facilitates in maintaining the traceability of the information, which is consisa and accurate

Cons

The manuals should be more detailed, i.e. the fields that indicate each module

Review Source

Cristian M.  
Jefe de ingeniería y mantenimiento  
  
Used the software for: 6-12 months

### "It is a great CMMS, we increase our equipment reliability in one year of use. "

May 17, 2018

5.0

tool for made asset maintenance managment

Pros

It is easy to use, with this tool we are on way to 4.0 industry because we can access the information from any geographical point and at any time.

Cons

need fix some function about warning, emails warning doesn´t work good. I mean automation process like stock warning to users

Review Source

FM

Francisco M.  
ingeniero Industrial  
Facilities Services  
Used the software for: Less than 6 months

### ""It brought order and simplicity to our work""

April 20, 2020

4.0

Pros

I choose Fracttal specifically for the ability to use the technological means currently available in the field and easy to use for the personal technician, has facilitated the delivery of information to our clients and with the ability it has of a review reviewed by the administrators it gives us the peace of mind of delivering the correct information. By allowing signatures to be entered we certify the receipt and delivery of reliable information. Very friendly and customizable, the ability to automatically generate tasks according to configured parameters, greatly facilitates our work, especially when working with multiple clients and with a high number of periodic tasks.

Cons

I have been using this software for a couple of months and the only detail was that I experienced delays with the browser explorer. The other is that it requires that the technical personnel have the capacity and experience in technology and some are older and do not have these capacities, and they must be trained.

Review Source

VR

Verified Reviewer  
Planificación de mantenimiento  
Food Production  
Used the software for: 6-12 months

### "Purchase Order Approvals"

June 10, 2019

5.0

Starting the implementation in my company, in the maintenance department.

Pros

I like software connectivity, I like software connectivity,

Cons

You must work, to be able to carry out approvals of the OCs. Make escalation.

Reason for choosing Fracttal One

I like software connectivity

Review Source

Agustin G.  
Maintenance Programmer  
Oil & Energy  
Used the software for: Less than 6 months

### "What I like about Fracttal"

October 9, 2019

5.0

Way too pleasent, very easy to understand and use

Pros

It's a very friendly tool, easy to understand and very dynamic. I've been working with it for a month so far, and it's been one of the best maintenance softwares I've ever worked with, desktop and mostly mobil app. Way too recomedable

Cons

Not a thing so far, way to confortable to use

Reason for choosing Fracttal One

Saw it on Linekd in and gave it a try, no regrets about it, very happy

Review Source

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