---
title: "Fracttal One Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fracttal One the right Maintenance Management solution for you? Explore 1785 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/159911/Fracttal/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Fracttal One

4.6 (1785)

[View alternatives](https://www.capterra.com/p/159911/Fracttal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Fracttal One

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

YC

Yusmarwi C

Maintenance managerConstruction, Self-employedUsed the software for: I used a free trial.

“It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.“

November 22, 2024

YC

Yusmarwi C

Maintenance managerConstruction, Self-employedUsed the software for: I used a free trial.

“It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.“

November 22, 2024

JW

Jennifer W

Regional CEOHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“It increases performance and reduce unplanned downtime helping us get the most value out of our assets.“

October 19, 2024

CA

Christian A

Supervisor InstrumentaciónPaper & Forest Products, 201 - 500 employeesUsed the software for: 6-12 months.

“There is a lack of integration with the SAP platform for the warehouse, at least in the organization to which I belong.“

August 26, 2024

JP

José Luis P

Ingeniero PlanificadorMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months.

“The decisive thing about Fracttal is that it allows the application to be used on multiple platforms, which provides mobility to work teams.“

May 17, 2024

Luis Ernesto B

E&I Senior SupervisorOil & Energy, 51 - 200 employeesUsed the software for: 6-12 months.

“Implementation of a CMMS has been a requirement for our organization for some time, with the cost of the software platforms being one of the biggest stopping points for the management.“

June 25, 2022

EP

Eric Alfredo P

Support EngineerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“The options to have a review of all your services and the co-workers jobs, ist an important tool that makes the job outside more efficient.“

May 14, 2024

Ramiro G

Técnico de Equipamentos BiomédicosHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“many clicks for organizing my maintenance plan, in which case the tasks are very repetitive.“

April 20, 2021

## Showing most helpful reviews

Showing 1-25 of 1785 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jesus A. A.  
Ingeniero de proyectos y mantenimiento  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise"

October 11, 2019

4.0

i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Pros

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Cons

\-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Fracttal One

In my organization the decided to apply this software due many advantages vs few disvantage, therefore I think, this software can satisfice our actual requirements

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Fracttal makes maintenance operations easy"

January 27, 2025

5.0

Pros

Fracttal helps us to conduct maintenance related operations easy

Cons

Fracttal can have a better version which has a wider range of third party integrations.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Fracttal is a much more easier to use platform.

Review Source

Ernesto Gerardo H.  
Ingeniero En Electronica Y Comunicaciones  
Hospital & Health Care  
Used the software for: 2+ years

### " excellent application"

October 8, 2019

3.0

Pros

It is portable user-friendly, and with the administrative pesonali.

Cons

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Review Source

FL

Fidel L.  
Maintenance planning manager  
Machinery  
Used the software for: I used a free trial

### "Fracttal User"

November 20, 2024

5.0

Increase the productivity of technicians with the simple fact of knowing that we are reviewing their work every day.

Pros

the ease of being able to carry out the management of everything involved in the day-to-day life of the maintenance department.

Cons

I still haven't found anything I don't like

Alternatives considered

[TRACTIAN](https://www.capterra.com/p/230505/Tractian/)

Reason for choosing Fracttal One

It is more in line with the current requirements of my company

Review Source

JW

Jennifer W.  
Regional CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Gaining critical insights into our operations, Fractal."

October 19, 2024

5.0

Great priority for increasing your team productivity.

Pros

Flexible and easy to use is the best definition I can give for Fracttal. It increases performance and reduce unplanned downtime helping us get the most value out of our assets. The free version gives full exposure.

Cons

Dynamic and user-friendly platform for us so far. No cons.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Having evaluated all this software in free trial version, Fracttal gave the best exposure and was easy to interface.

Review Source

Cristian S.  
Jefe de Mantenimiento e Infraestructura  
Renewables & Environment  
Used the software for: Less than 6 months

### "Best CMMS "

December 20, 2021

5.0

You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Pros

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Cons

Not easy to create WO directly from asset view

Alternatives considered

[SVISION on-premises](https://www.capterra.com/p/126887/MP/)

Reason for choosing Fracttal One

Lower cost and better possibilities of customization.

Review Source

ANDRES V.  
Ingeniero Plataforma Facility Management  
Facilities Services  
Used the software for: Less than 6 months

### "Very good and easy-to-use CMMS"

April 17, 2020

5.0

It is an excellent CMMS for Facility Management Services and every Maintenance Management System. It makes your job easier.

Pros

Very easy and intuitive to use and administrate. Mobile use by technicians' cellphones. Great and constant support by Fracttal.

Cons

It could include planned and on-demand services for Soft Facility Management such as cleaning , gardening, housekeeping. This sort of Service Orders don't get accumulated.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[Synchroteam](https://www.capterra.com/p/129634/Synchroteam/)

Reason for choosing Fracttal One

Cheaper, easier for deployment, easier for administration and the client asked for it.

Review Source

Rodrigo R.  
Service Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Intuitive application"

October 8, 2019

5.0

I don't have the necessary experience to answer this question yet

Pros

Intuitive Flexible maintenance-oriented with remarkable understanding of user needs.

Cons

I would like to be able to create checklists that generate report at the end and allow to notify possible actions.

Review Source

Diego André S.  
Data Scientist  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Fracttal Review for Telecom Operation & Maintennance"

April 12, 2021

5.0

Pros

The automatized KPI of Operation such as availability, failures, MTBF and MTTR. Also the integration API's makes this software very flexible.

Cons

The initial setup of the software is long

Review Source

EAV

Edwin Arturo V.  
MAINTENANCE TECHNICIAN  
Management Consulting  
Used the software for: Less than 6 months

### "NICE APP, VERY HELPFUL"

September 3, 2025

5.0

Very helpful app, have it on my phone, it gives me notificactions of my most urgent tasks and lets me have all the info at a glance.

Pros

It´s a very practical and easy to use software, that helps me have my work organized and visually available at anny time.

Cons

It could improve it´s mananging capabilities and let the user organize the dashboard as he wishes so he can have it the way it best fits the use of the app.

Review Source

RV

Rui V.  
Head of IS  
Computer Software  
Used the software for: Less than 6 months

### "5 start CMMS"

September 14, 2025

5.0

Very confortable with the solution, and end users trainning is smooth, because it implements concepts in a very easy to understand way.

Pros

UI is simple and intuitive. Easy to understand and fast first steps. Being a SaaS cloud solution, the price is fair for what it offers.

Cons

Nothing in particular, but would be nice if there were a on premise solution also. There is no standard connector to main portuguese ERPs.

Review Source

EC

Ernesto C.  
Electronic Security Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Its a very complete solution for daily work"

November 21, 2024

5.0

Excellent and complete in the daily tasks

Pros

Its a versatile software, complete in the daily maintenance tasks.

Cons

the graphical interface is too simple when present names of equipments

Review Source

RR

Rudy R.  
Pasante  
Biotechnology  
Used the software for: I used a free trial

### "Fracttal so good fot begginers"

November 20, 2024

5.0

It was so good, a little bit difficult in the start

Pros

Easy to use, You don´t need a lot of knowledge

Cons

Free version is so limited, Is usable but dificult probe all the capacities

Review Source

BR

Brenda R.  
Ingeniero en Sistemas Computaciones  
Renewables & Environment  
Used the software for: 6-12 months

### " fracttal It is the best option for asset management"

October 7, 2019

5.0

Throughout the use of Fracttal, it offers me an accurate planning of my maintenance work, in addition to telling me what tasks I have overdue and which have to be done over time, this saves me time, in addition to the fact that Indicators save me time to know how many work orders I made in the months. The great benefit is that I can check my work orders wherever I want and be able to download my work order in PDF format.

Pros

What I liked most about Fracttal, is that it is very easy to manage, upload assets, maintenance plans, work orders, human and material resources, in addition to offering us a platform for indicators where we can visualize the company's performance .

Cons

Cómo se pronuncia I don't like the colors they handle in the interface very much, this can be improved.

Reason for choosing Fracttal One

It was the best maintenance software that met the necessary requirements for maintenance, and even more so that it can be managed from the cloud and from a mobile device, in addition to being more friendly to work.

Review Source

CA

Christian A.  
Supervisor Instrumentación  
Paper & Forest Products  
Used the software for: 6-12 months

### "Fracttal Review "

August 26, 2024

4.0

Visually friendly, not too complicated to navigate

Pros

The desktop interface is user-friendly for viewing the status of requests graphically.

Cons

There is a lack of integration with the SAP platform for the warehouse, at least in the organization to which I belong.

Review Source

DEM

Dante Edmundo M.  
software consultor  
Information Technology and Services  
Used the software for: 2+ years

### "Fracttal as a necessary tool for the maintenance area."

August 20, 2019

5.0

The use of Fracttal in my country is increasing, since it has an easy operation, easy administration and gives full support to the maintenance area, it is the administrative and operational tool that the maintenance field can have, I have seen great improvements after Fracttal enters a company, increases the productivity of the equipment and extends its useful life.

Pros

Easy to operate, it is hosted in the cloud, the information is protected and can be reviewed at any time and wherever.

Cons

Difficult to find something wrong with the software that helps so much.

Reason for choosing Fracttal One

It is the only one that can solve many operational problems, in many administrative areas.

Review Source

VR

Verified Reviewer  
Studient  
Environmental Services  
Used the software for: Less than 6 months

### "My experience"

April 17, 2020

4.0

Pros

328/5000 This software is very versatile and easy. The way to enter the information, generate Ot or register any other data is easy, because it maintains the same format; It also provides us with KPIs that reflect the reality of our management and we can make decisions in case of reflecting indicators with unfavorable values.

Cons

On the other hand, it is necessary to mention that at the moment of generating an Ot on certain occasions it has generated 6 Ot of the same task and at the moment of eliminating I think that it would affect the indicator; it is also worth mentioning that when entering the costs, I must enter them for each task and I can not place the total value to the OT, because in possible occasions the contractor gives me only a global value. But generally Fracttal is very interesting and easy to use software.

Review Source

Marcos T.  
Planificador de Mantenimiento  
Food & Beverages  
Used the software for: Less than 6 months

### " Very good SMMS"

February 1, 2019

5.0

In general, Fracctal has offered quick access to information, which was previously required to be consulted in different spreadsheets, crossing information, this was time consuming and tedious

Pros

The interface of the software is quite friendly and intuitive, in a short time you can learn to master it completely. It also allows you to follow up on all the activities that have been carried out on your company's assets, which is very important in the face of some audit. Fracttal is also in line with today's technology, since it allows technicians to make reports from any part of the company, using only their mobile device

Cons

The mobile application does not allow you to see in this case the existence of spare parts in the warehouse, which delays the maintenance, since to make this query of existence, the technician has to go from his job to the warehouse.

Review Source

Ivan O.  
Maintenance Engineer  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Fracttal software review"

December 13, 2019

5.0

Pros

It is a great cmms software because of the ease of use and gives you the advantage to manage a lot of different areas of your company at the same time, you can say It´s an all in one software. What i like the most are the different kpi´s that the software provides to control and relate the different areas

Cons

I haven´t use the software that much to find the "bad part", so by know for what i´ve seen from the training and different videos seems like a great cmms software

Reason for choosing Fracttal One

Because in Fracttal we can manage all the different areas of our maintenance department in just one software and it gives us different indicators to control our performance

Review Source

CAH

Camilo Alejandro H.  
Practicante de mantenimiento  
Textiles  
Used the software for: 6-12 months

### "Very useful CMMS"

August 27, 2019

4.0

Fracttal has allowed our company to improve its maintenance efficiency by shortening response time, having quick access to a cloud based database with all the information about Plans, Work Orders, Personnel, etc. It´s easy to understand dashboard allows us to quickly know the current state of all the machinery in the factory.

Pros

It´s accesibility, affordability, and ease of use once you´ve been introduced to it. It is also very customizable with the automatic email notifications and user account permissions. It lets you build and adjust the software to your company needs, which is amazing for a software this economic. Customer support is quick and helpful.

Cons

While it is easy to use once you´ve been introduced to it, it isn´t very intuitive by itself, especially with the more complex functions.

Review Source

Franklin H.  
Mecanico de planta  
Oil & Energy  
Used the software for: 6-12 months

### " Fracttal helped our organization to better manage resources and keep a better order of storage. "

June 26, 2020

5.0

Pros

Fracttal is an easy to use software, it allows to manufacture more detailed reports in the maintenance area. excellent for any organization to schedule different types of maintenance

Cons

Excellent maintenance software but now the technical staff has more work to document. LOL

Review Source

Francisco Javier R.  
Contract manager  
Mining & Metals  
Used the software for: I used a free trial

### "Great Experience"

April 20, 2021

5.0

Good experience, didactic course with a very user-friendly ´platform, however, the speed with which the exhibitor recounts the course could be handled in a better way since sometimes it advances very quickly in the contents.

Pros

the software execution interface, how easy it is to use and the alternatives it offers to generate the OTS, obtaining key indicators at the level of equipment maintenance.

Cons

Regarding the software itself, all okay, as I mentioned above, it is a very friendly platform and fully meets its expectations, however, I think it could improve the location of the configurations, so that everything is at the same time. user view.

Review Source

JAM

Jorge André M.  
PMO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Must-have for every industrial manufacturing facility"

December 21, 2021

5.0

Very possitive. I would highly recommend using fracttal instead of other cmms because of the clean and simple user interface. It is easy to introduce and instruct maintenance teams to the tool.

Pros

The ease of use (UI), the simple and straightforward way of organizong and planing maintenance plans and work orders and the intelligence dashboards

Cons

That you must create first the human resources to create work orders and not on the go. This was only during the implementation though

Review Source

GG

Gabriela G.  
Development and Maintenance Manager  
Restaurants  
Used the software for: 6-12 months

### "Fracttal"

April 14, 2020

5.0

For us one the benefits that Fracttal has given us it is the optimization of every resource evolve into a task of maintenance ( Human Resources, tire parties and assets control)

Pros

What I like the most of Fracttal is the fact that I have access to a fully view and review of all the assets of our holding group. It allows us as Maintenance Department and facility manager to optimize our planning, execution, following and evaluation process of every task. Which cause at the same time an improvement in preventive maintenance and reduces corrective ones.

Cons

So far I found it very complete and features very easy to manage.

Review Source

Raul B.  
Coordinador  
Mining & Metals  
Used the software for: 6-12 months

### "Easy to use"

June 11, 2019

4.0

Good, comfortable and very helpful in maintenance processes.

Pros

The ease of use and the support to the software. It's great

Cons

Customize permissions to users and files to share. could improve on that.

Review Source

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