# Fracttal One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fracttal One the right Maintenance Management solution for you? Explore 1774 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159911/Fracttal/reviews

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Fracttal One

4.6 (1774)

[View alternatives](https://www.capterra.com/p/159911/Fracttal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Fracttal One

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Continuous feature enhancements

94% positive reviews out of 87

Most reviewers indicate improvements are frequent, with updates based on user feedback and evolving business requirements.

Dependence on stable connectivity

69% negative reviews out of 52

Most reviewers comment internet connection is essential, causing issues in areas with unreliable or weak networks.

Adaptable to diverse industries

95% positive reviews out of 56

Most reviewers find versatility valuable, noting easy adaptation to various business types and operational workflows.

Limited document handling options

47% negative reviews out of 49

Some reviewers describe document management as cumbersome, lacking bulk actions and advanced customization for files.

Comprehensive business management platform

96% positive reviews out of 46

Most reviewers describe solution as highly complete, covering a wide range of operational and management needs.

Slow performance and bulk actions

89% negative reviews out of 36

Most reviewers report loading and downloading delays, especially with large files or mass work order processing.

## Showing most helpful reviews

Showing 1-25 of 1774 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jesus A. A.  
Ingeniero de proyectos y mantenimiento  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise"

October 11, 2019

4.0

i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Pros

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Cons

\-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Fracttal One

In my organization the decided to apply this software due many advantages vs few disvantage, therefore I think, this software can satisfice our actual requirements

Review Source

JW

Jennifer W.  
Regional CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Gaining critical insights into our operations, Fractal."

October 19, 2024

5.0

Great priority for increasing your team productivity.

Pros

Flexible and easy to use is the best definition I can give for Fracttal. It increases performance and reduce unplanned downtime helping us get the most value out of our assets. The free version gives full exposure.

Cons

Dynamic and user-friendly platform for us so far. No cons.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Having evaluated all this software in free trial version, Fracttal gave the best exposure and was easy to interface.

Review Source

Ernesto Gerardo H.  
Ingeniero En Electronica Y Comunicaciones  
Hospital & Health Care  
Used the software for: 2+ years

### " excellent application"

October 8, 2019

3.0

Pros

It is portable user-friendly, and with the administrative pesonali.

Cons

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Fracttal makes maintenance operations easy"

January 27, 2025

5.0

Pros

Fracttal helps us to conduct maintenance related operations easy

Cons

Fracttal can have a better version which has a wider range of third party integrations.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Fracttal is a much more easier to use platform.

Review Source

Cristian S.  
Jefe de Mantenimiento e Infraestructura  
Renewables & Environment  
Used the software for: Less than 6 months

### "Best CMMS "

December 20, 2021

5.0

You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Pros

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Cons

Not easy to create WO directly from asset view

Alternatives considered

[SVISION on-premises](https://www.capterra.com/p/126887/MP/)

Reason for choosing Fracttal One

Lower cost and better possibilities of customization.

Review Source

ANDRES V.  
Ingeniero Plataforma Facility Management  
Facilities Services  
Used the software for: Less than 6 months

### "Very good and easy-to-use CMMS"

April 17, 2020

5.0

It is an excellent CMMS for Facility Management Services and every Maintenance Management System. It makes your job easier.

Pros

Very easy and intuitive to use and administrate. Mobile use by technicians' cellphones. Great and constant support by Fracttal.

Cons

It could include planned and on-demand services for Soft Facility Management such as cleaning , gardening, housekeeping. This sort of Service Orders don't get accumulated.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[Synchroteam](https://www.capterra.com/p/129634/Synchroteam/)

Reason for choosing Fracttal One

Cheaper, easier for deployment, easier for administration and the client asked for it.

Review Source

Rodrigo R.  
Service Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Intuitive application"

October 8, 2019

5.0

I don't have the necessary experience to answer this question yet

Pros

Intuitive Flexible maintenance-oriented with remarkable understanding of user needs.

Cons

I would like to be able to create checklists that generate report at the end and allow to notify possible actions.

Review Source

EAV

Edwin Arturo V.  
MAINTENANCE TECHNICIAN  
Management Consulting  
Used the software for: Less than 6 months

### "NICE APP, VERY HELPFUL"

September 3, 2025

5.0

Very helpful app, have it on my phone, it gives me notificactions of my most urgent tasks and lets me have all the info at a glance.

Pros

It´s a very practical and easy to use software, that helps me have my work organized and visually available at anny time.

Cons

It could improve it´s mananging capabilities and let the user organize the dashboard as he wishes so he can have it the way it best fits the use of the app.

Review Source

GO

Gonzalo O.  
SUPERVISOR DE MANTENIMIENTO  
Paper & Forest Products  
Used the software for: 6-12 months

### "Fracttal and the benefits on Cartocor"

November 21, 2024

5.0

it´s a very important experience. A few months ago, as manteinance coordinator, don´t know how much money we spend in a preventive manteinance. But now, we have the cost of every work in the manteinance department, and the economics reports are with much more information since we have fracttal as a platform inducted in our area.

Pros

The posibility of give an order to a complete area without so much effort. The data obtain from differents ways are simplify in a platform and when i need a report just have to click a few times and are ready to present.

Cons

Sometimes the storage are so difficult to explain to a person without training in fracttal.

Review Source

RV

Rui V.  
Head of IS  
Computer Software  
Used the software for: Less than 6 months

### "5 start CMMS"

September 14, 2025

5.0

Very confortable with the solution, and end users trainning is smooth, because it implements concepts in a very easy to understand way.

Pros

UI is simple and intuitive. Easy to understand and fast first steps. Being a SaaS cloud solution, the price is fair for what it offers.

Cons

Nothing in particular, but would be nice if there were a on premise solution also. There is no standard connector to main portuguese ERPs.

Review Source

VR

Verified Reviewer  
Maintenance manager  
Construction  
Used the software for: I used a free trial

### "Certification course review"

November 22, 2024

5.0

I just did the certification course, so I haven't a big experience using it.

Pros

It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.

Cons

It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.

Review Source

AT

Alejandro T.  
Administrator  
Commercial Real Estate  
Used the software for: Less than 6 months

### "GREAT APP, EXCELENT WAY TO OPERATE A BUISNESS"

November 22, 2024

5.0

Vary nice overall UI of the app, its very user friendly.

Pros

Very great maintenance app, great for managing my business.

Cons

The price, it´s often very hard to chose if pay the membership or continue with the older method

Review Source

NV

Natalia V.  
Maintenance Auxiliary  
Automotive  
Used the software for: 6-12 months

### "Very good experience"

August 23, 2024

5.0

It's a very good application as long as you know how to use it.

Pros

The system used to take better control of maintenance plans.

Cons

That the connection to equipment is with extra cost.

Review Source

JLP

José Luis P.  
Ingeniero Planificador  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Easy access "

May 17, 2024

5.0

Pros

The decisive thing about Fracttal is that it allows the application to be used on multiple platforms, which provides mobility to work teams. On the other hand, I also highlighted the ability to track costs, its platform to prepare performance reports and the interconnection with devices and sensors to perform measurements in real time.

Cons

It requires a constant internet connection to take advantage of all the features, but it also has an offline mode which I have not used yet.

Review Source

VR

Verified Reviewer  
Coordinador de mantenimiento  
  
Used the software for: 1-2 years

### "Excellent easy handling system"

January 3, 2018

5.0

Excellent product, it adapts to the needs of the client.

Pros

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Review Source

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 6-12 months

### "Best for CMMS"

October 27, 2021

5.0

Excellent! Except when internet fails.

Pros

It's high-quality software at a very affordable price, great features, and such an excellent CMMS for every Maintenance Management System, and finally, it's really easy to use, understand and administrate.

Cons

It requires a very fast and stable internet to work well, if it fails, the app will not work. Although to be honest, this isn't a problem of the application itself.

Review Source

William David P.  
Logístics coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "FRACTTAL"

April 15, 2020

5.0

complementary maintenance system for organizations in the productive industry, providing accessibility and control facilities over all our machinery and equipment.

Pros

All about the control of equipments that it brings for our company

Cons

system in to the organization ,you need to cross all of the parameters of maintenance manual by equipments and by brand,the secuential parameters of manteinence by hours or by km you need to programated by hand into the system to created alerts and the activities for make in all of the steps

Review Source

Teresita de Jesús M.  
Ing. Soporte Remoto  
Medical Devices  
Used the software for: Less than 6 months

### ""Improvement in response times, associated with quality of service""

April 17, 2020

5.0

In a very short time I had the facility to interact with all the assets present throughout the institution where I work, since they are distributed throughout the country, I was able to easily contact most of the human resources involved in maintenance management without having to move from my workplace. Fracttal facilitates your work in current contingencies.

Pros

This type of platform has come to revolutionize the way we solve problems regardless of the asset that it is, Fracttal has provided me with the necessary tools to respond in a timely manner to work requests, corrective maintenance, and preventive that medical equipment ( assets). Add, the quality of the services provided has improved significantly.

Cons

All the tools are available on the web platform but in the app option you cannot interact with all the tools. I would like the administrator to have more permission to edit OT from Revison

Review Source

Santiago Andres Q.  
Electronic Engineer  
Oil & Energy  
Used the software for: 2+ years

### "comment on Capterra for certification"

April 22, 2020

4.0

Pros

very user friendly and at the same time very powerful

Cons

need more information for beginning technicians

Review Source

Victor R.  
Jefe de Proyectos  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Friendly interface"

February 6, 2020

5.0

Although I have been using it for days, the platform definitely controls the assets under a standardized process

Pros

It is accurate in the information. Integration with mobile teams to be able to develop the OT, this facilitates in maintaining the traceability of the information, which is consisa and accurate

Cons

The manuals should be more detailed, i.e. the fields that indicate each module

Review Source

DS

Dionicio S.  
Project Engineering and Maintenance Manager  
Food Production  
Used the software for: Less than 6 months

### "Excelent software, costumer service need to improve"

August 14, 2023

5.0

good

Pros

Easy to use, intuitve and easy to deploy

Cons

costumer services and support are terrible

Review Source

MR

Miriam R.  
Operations Manager  
Building Materials  
Used the software for: I used a free trial

### "Nice Capabilities"

June 17, 2024

5.0

Pros

Fracttal is easy to use and have a lot of features that allowed us to give more information in less time.

Cons

It would be useful to have GPS on Realtime not just as a query.

Review Source

VR

Verified Reviewer  
Planificación de mantenimiento  
Food Production  
Used the software for: 6-12 months

### "Purchase Order Approvals"

June 10, 2019

5.0

Starting the implementation in my company, in the maintenance department.

Pros

I like software connectivity, I like software connectivity,

Cons

You must work, to be able to carry out approvals of the OCs. Make escalation.

Reason for choosing Fracttal One

I like software connectivity

Review Source

EL

Eduardo L.  
Analista de soporte técnico  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Eduardo Lopez "

May 14, 2024

5.0

I think that Fracttal is a pretty good software

Pros

I can Schedule my maintenance and my priorities

Cons

Sometimes is not easy delete some items

Review Source

DFC

Diego Fernando C.  
Analista de Sistemas  
Civil Engineering  
Used the software for: 1-2 years

### "Software Fracttal"

February 4, 2020

5.0

It has been an outstanding experience for production management, maintenance, and systems

Pros

Fracttal is a management software that allows the fixation of assets with many of its own activities, which allows excellent traceability

Cons

The limitations to the admin users to carry out myoficications to the database system in order to fix user errors

Reason for choosing Fracttal One

Fracttal was chosen because it accommodates management needs in terms of production, soul

Review Source

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