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IceWarp

IceWarp

4.5 (23)
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Recent review

"Affordable and modern collaboration ecosystem "

5.0

Sergey D. - IT DirectorOctober 16, 2023

STARTING PRICE

$15

per year
flat rate

Free Trial
Available

EASE OF USE

4.6/5

Based on Capterra user reviews

What is IceWarp?

IceWarp is an email server and collaboration hub software. The software provides hosted email with custom domains, shared calendars, group chat, cloud storage, and online document collaboration in an integrated interface. IceWarp offers both cloud and on-premises deployment options. The browser-based software aims to provide a convenient solution for the collaboration and communication needs of businesses.

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IceWarp Integrations

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IceWarp Reviews

Showing 5 of 23 reviews
Overall
4.5
Ease of Use
4.6
Customer Service
4.4

Pros

  • The thing that I really love about IceWarp is regarding about on how you can compose email with ease and send email to different clients.

  • I love how the actual application looks like when logging in, since I will be monitoring email from time to time.

  • Recent Epos release delivered a bunch of enhancements which I personally like a lot, like attachments tracking, modern webmail and modern look. Happy user for 3 years already.

  • Easy to manage both for the mail part, imap smtp pop3, excellent remote account management features, excellent webmail, very complete.

Cons

  • You cannot search emails. Support is useless and waste your time but they will not solve your issues.

  • The thing I dislike about Icewarp is the size of the font it's not pleasing to the eyes.

  • Sometime, If you send the OTP using Icewarp there is delay.

  • I haven't found anything that could be considered a defect.

Most Helpful Reviews for IceWarp

Dawid M. avatar
Dawid M.
Marketing and sales specialist
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 22, 2023

"Very well developed web server, very-experienced support and good prices "

Pros: - well developed- contains many features including Team Chat, Calendar, Web Docs (you can work in rt with your workmates)- experienced and helpful support- wide variety of plans

Cons: - isn't so popular despite the fact that is the good alternative for Outlook- sometimes it's hard to change particular settings or define a rule- no data centre in my country

Sergey D.
IT Director
Individual & Family Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 16, 2023

"Affordable and modern collaboration ecosystem "

Pros: I have been looking at different options to run my private mail server with on premise setup so I could have a full control over data. Icewarp was a definite winner on my shortlist by the number of features offered at a decent cost. Even though in my use scenario conferences and chat are not used, this could be a great feature for others. Icewarp is not only about mail server, it offers a comprehensive collaboration ecosystem with video conferences, team chat, cloud storage and some other perks.I personally like Documents webservice and cloud sharing features offered by icewarp 9n top of mail.Recent Epos release delivered a bunch of enhancements which I personally like a lot, like attachments tracking, modern webmail and modern look.Happy user for 3 years already!

Cons: On premise implementation could be a little tricky, especially when it comes to MYSQL backend setup, but once it's done, everything just works!Anyway, customer service is great and they are ready to help

Reasons for Choosing IceWarp: Price, features, support
Reasons for Switching to IceWarp: Zimbra is less easy to setup and maintain, also resource requirements are much higher to run it
Anis Y.
General Manager
Leisure, Travel & Tourism, 11-50 employees
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
5.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 12, 2024

"Loose you patience and peace of Mind"

Overall: Not recommended. Support is worse. Most of the time their email server is down. Emails are in your outbox for more than an hour before sending.

Pros: The conference, Features of Desktop Client, and Tags feature are good to search if the server is not down.

Cons: Buy this IceWarp if you want to loose your patience and peace of mind. I am Using Icewarp Desktop client and always server is not available. i have to write email and it will be in outbox for an hour. You cannot search emails. Support is useless and waste your time but they will not solve your issues.

Switched From: Microsoft Outlook
Reasons for Switching to IceWarp: Features show during the demo. it works but most of the time server is done. you cannot send urgent emails.
Janne L.
Developer
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 14, 2024

"Excellent email-server"

Overall: Over a decade of daily use, very satisfied with product and compary.

Pros: Ease of use and reliability. Quick and efficient support.

Cons: Dashboard is not totally for my tastes.

Alternatives Considered: Gmail and Microsoft 365
Reasons for Choosing IceWarp: Price and message size limitations and multi-domain support.
Switched From: SendMails
Reasons for Switching to IceWarp: Ease of use and administration of multi-domain system. Very competitive pricing.
Roberto B.
IT Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2023

"A great collaborations system"

Overall: A great collaborations system, simple to use and with a high security level. Conferences and document online editing are better than Microsoft and Google with a better price.And the TeamChat are fantastic!

Pros: Collaboration features like documents online editing, conferences and TeamChat (online discussion groups like whatsapp but with data stored in private datacenter).Secutiry level is very high.

Cons: Mobile apps need to be improved for documents online editing.

Alternatives Considered: Google Workspace and Microsoft Exchange
Reasons for Choosing IceWarp: Because IceWarp features works at the same level of Microsoft and Google, with a low price and localized data in private datacenter.
Reasons for Switching to IceWarp: Kerio Connect is older, without collaborations features and cost too much.