Who Uses This Software?

Perfect tool for Managed Services Providers, for Universities, Schools Systems, Healthcare Provider networks and in general medium sized businesses to manage their network and cloud based services.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Nephos6
  • www.nephos6.com/
  • Founded 2012
  • United States

About ITSonar

SaaS platform automating baselining, monitoring and troubleshooting of networks, on prem and cloud services based on one metric: User Experience.


ITSonar Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

ITSonar Reviews Recently Reviewed!


As a system administrator, ITSonar made my job a lot easier!

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The benefits of using ITSonar in our organization are numerous. First, the setup was very easy and pretty fast. We never had a problem with the software so far but in case you do, the customer support is also great! The fact that it can also run on a small, low powered device such as Raspberry Pi makes it a great candidate for a network utility that you can rely on.

Overall: Great benefits for a system administrator to help with daily tasks. I would say that this software needs more publicity. There are many IT users, sys admins, researchers, etc that could take advantage of this great software!

Vendor Response

by Nephos6 on January 04, 2018

Thank you Cristian! Interesting you mention the use of ITsonar in research. In fact, there are more than 10 research papers in peer reviewed magazines that were written based on the data collected by ITsonar.

Capterra-loader

A great way to monitor User Experience and proactively detect problems before customers notice.

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy of configuration. They have an intuitive user interface that makes adding new sensors a breeze. The detailed graphs and statistics make analyzing the data easy as well. Customer support is top notch!

Cons: I have found very few Cons for this software. Configuring large numbers of devices can be time consuming via the web interface but the API makes short work of that task.

Vendor Response

by Nephos6 on January 08, 2018

Thank you for the feedback, we always love to hear from our customers.

I use ITSonar as a University professor to conduct Internet Protocol performance experiments

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Light weight and easy to deploy. Very convenient for installing on existing platforms or in RPi and Pi zero devices. The Web interface is fairly simple to navigate and data is displayed in a way that is useful and easy to read/understand.

Cons: With many agents and measures running, the Web interface can become slow at times. Though this is an issue with the interface not the agents themselves.

Vendor Response

by Nephos6 on January 19, 2018

John, thank you for the feedback. With our new UI released at the of January you will be able to pull in millions of data points for visualization.

Best network monitoring tool!

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's fit for purpose, easy to use, cost efficient and the CS is brilliant! It needs more marketing and exposure to market, otherwise it's best in class!

Vendor Response

by Nephos6 on January 02, 2018

Thank you! Our team is dedicated to making our customers successful and we thrive on their feedback.

Solid product with great customer service!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The graphs are detailed and reports show you exactly where the problems are located. I like how the tests are customizable and webpages can be tested for responses.

Cons: The user interface needs a refresh. I would like to see additional tests created for future releases.

Vendor Response

by Nephos6 on January 03, 2018

Thank you for the good words. We strive to make the tool fit our customer needs and we are dedicated to helping our customers through any issue, whether it is ours or or someone else's in their IT environment.