---
title: "Mobiniti Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mobiniti Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more."
source_url: "https://www.capterra.com/p/159958/Mobiniti/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Mobiniti Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mobiniti

## What is Mobiniti?

Mobiniti is a modern SMS/MMS Marketing Platform created for today's marketers & consumers known for being robust, intuitive, easy-to-use, & affordable. With our delivery guarantees, instant send times, & free unlimited support try us today to see why we are different. Features: keywords, short codes, coupons/wallets, opt-in pages, contests, rewards, automation, & so much more! Integrations: Zapier, Shopify, Mailchimp, Constant Contact, Infusionsoft, Tracking Pixels, Facebook, & Twitter.

## What is Mobiniti used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$49

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mobiniti?[Manage this product listing](https://www.g2.com/products/mobiniti/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mobiniti

4.6 (63)

VS.

[4.9 (261)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$49

Usage Based, Per Month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (63)

Ease Of Use

4.7 (261)

Value For Money

4.6 (61)

Value For Money

4.6 (247)

Customer Service

4.7 (61)

Customer Service

4.9 (257)

## Mobiniti alternatives

[4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (296)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

[4.8 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

[View all alternatives](https://www.capterra.com/p/159958/Mobiniti/alternatives/)

## FAQs about Mobiniti

Overview

### What problems does Mobiniti solve?

Mobiniti solves delayed, fragmented customer and employee communication by letting teams send scheduled or on-demand SMS blasts, event updates, promotions, and links to segmented contact groups. Marketing teams, multi-location organizations, schools, and event operators use its coupons, contests, drip messages, response inbox, and click tracking to manage engagement campaigns and measure recipient interaction.

Answer based on 42 reviews

Overview

### Which roles and teams benefit most from Mobiniti?

Mobiniti is most used by business owners, presidents, and CEOs who oversee customer outreach and promotional messaging. Marketing teams, including marketing managers, directors, coordinators, and communications staff, use it to run text campaigns, promote events, and manage audience engagement. Sales and office managers support lead follow-up and customer communications.

Answer based on 62 reviews

Overview

### What company size and specific industries is Mobiniti built for?

Mobiniti is designed for businesses and organizations of many sizes, especially small to mid-sized teams that need SMS marketing tools. It serves retail, ecommerce, automotive, real estate, events, restaurants, sports teams, media, and nonprofit organizations, along with other industry types.

Features and Usability

### What are the key features of Mobiniti?

Mobiniti includes core SMS marketing features for mass texting, scheduled messaging, and 2-Way Messaging, with a response inbox for customer replies. Reviewers commonly use mobile coupons and Text-to-Win contests for promotions, while contact management, customer segmentation, and campaign analytics support targeted campaigns and engagement tracking.

Answer based on 27 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Mobiniti offers a free version and free trial, with Starter beginning at $49/month. Standard costs 99/month, Plus 149, Premium 199, and Professional 399; usage-based overages apply for extra keywords, messages, and social profiles. Reviewers commonly call pricing affordable and no-contract, though some report interface and delivery issues.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does Mobiniti integrate with?

Mobiniti integrates with 7 third-party tools, including marketing and commerce platforms such as Constant Contact, Keap, Mailchimp, Meta for Business, Shopify, Twitter/X, and Zapier. These integrations connect Mobiniti to email marketing, social media, e-commerce, and broader app workflows.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Mobiniti offer?

Mobiniti provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer group learning, and documentation gives written reference materials for self-paced review.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Mobiniti offer, and how do users rate the experience?

Mobiniti offers email/help desk, phone support, and chat. Users often describe representatives as helpful, responsive, and effective at resolving setup or technical questions, with prompt assistance during business hours. Some users report slower responses, limited after-hours and weekend availability, and frustration when urgent platform issues occur outside support hours.

Answer based on 31 reviews

Text messaging

### How well does Mobiniti handle text message campaigns?

Mobiniti sends scheduled and real-time SMS campaigns quickly, making it useful for customer alerts, events, and promotions. Marketing teams value contact groups, drip messages, and support with list formatting, while some users note character limits, image links instead of inline images, review delays, and limited recipient analytics.

Answer based on 25 reviews

## Features

AI summary

Based on 3,882 SMS Marketing reviews

Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software:

-   **SMS Messaging** (**59%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**55%**)
-   **Mass Texting** (**55%**)

Mobiniti supports **Mass Texting**, but it does not include **SMS Messaging** or **Campaign Scheduling** among the top buyer priorities. Instead, it offers **API** (**54%**) and **Scheduled Messaging** (**49%**), which still cover important communication and timing needs. These features can help businesses connect their texting workflows with other systems and plan message delivery in advance, helping teams reach larger audiences more efficiently and manage outreach with better control.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Analytics

Track and interpret campaign performance metrics

Mobiniti 26 features

### All Features
- 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Contact Management: Manage, organize, and store contact information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Email Marketing: Create and send email blasts/campaigns
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Mass Texting: Send messages to multiple subscribers at the same time
- Message Personalization: Personalize text messages using templates and custom fields
- MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network
- MMS Marketing: Sends out multimedia via text messages, such as coupons, pictures, and audio
- Mobile Alerts: Notifications via mobile devices
- Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount
- Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- QR Codes: Matrix barcode that stores information
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Shortcodes: Short phone numbers that used to opt-in to SMS campaigns
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Text-to-Win: Messaging system designed for contests and sweepstakes

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (63)

4.4

Based on 63 reviews

## Pricing

Value for money

4.6 (61)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159958/Mobiniti/pricing/)

Free

$0.00

It includes:

-   100 Messages
-   1 Keyword

Starter

$49.00

Usage Based,Per Month

It includes:

-   100 Social Profiles
-   1500 Messages
-   4 Keyword

Standard

$99.00

Usage Based,Per Month

It includes:

-   200 Social Profiles
-   3000 Messages
-   4 Keyword

Plus

$149.00

Usage Based,Per Month

It includes:

-   300 Social Profiles
-   4500 Messages
-   8 Keyword

Premium

$199.00

Usage Based,Per Month

It includes:

-   12 Keyword
-   500 Social Profiles
-   7500 Messages

Professional

$399.00

Usage Based,Per Month

It includes:

-   15000 Messages
-   1500 Social Profiles
-   20 Keyword

Value for money

4.6 (61)

4.6

Based on 61 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (61)

4.7

Based on 61 reviews

## User reviews

Overall rating

4.6

Based on 63 reviews

Filter by rating

5(45)

4(14)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

CEO

Marketing and Advertising

### "Great service, Great Price!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

Good service, great price. Support is very available and helpful.

Pros

The price is phenomenal. I have tried other services and Mobiniti's pricing is the difference between profitability and not being profitable.

Cons

It has a bit of a learning curve, but worth the effort to learn,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brad G.

Sales

Entertainment

### "I love Mobiniti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

I’m super please with everything about Mobiniti!

Pros

The price point and the customer service is unbeatable!

Cons

So far I don’t see any cons. They’re constantly working to upgrade the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Valentin C.

Owner

Food & Beverages

### "A Great Marketing tool for your Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

Pros

I use Mobiniti for several businesses. Great to see how they have improved over the years. There customers Services is top notch.

Cons

The Bitly I seem to have issues with. Othere than that it is pretty straight forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Cameron D.

Agency Administrative Coordinator

Insurance

### "Easy to use, excellent customer service & support. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2020

Pros

The interface is well organized and easy to use. Support is available via live chat and within business hours issues are resolved promptly and thoroughly.

Cons

A more robust knowledge base and even a training site full of tutorials and in-depth instructions on how to use the software would be very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Enrique A.

DJ

Entertainment

### "Mobiniti is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

Pros

Ease of use, Customers can text a short code & not a whole number. Database of information on your clients Easy to promote Very inexpensive!

Cons

Limited characters per message at one time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Trisha N.

Webmaster

Retail

### "Great way to reach your customers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

We have had success with our mobile campaigns in getting customers into our store.

Pros

We love how easy it is to reach out to our customers and read their responses! The ability to add a coupon/promotion to the text is very handy.

Cons

We would love to see the ability to utilize emojis in our text.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dan C.

Owner

Retail

### "Easy to use and drives sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2020

Pros

Super easy to implement and schedule a campaign

Cons

There could be more tools and there is no easy to use mobile app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tymaerias R.

Promoter

Marketing and Advertising

### "MOBINITI "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 16, 2020

Pros

It has a long number that you can use instead of short number

Cons

It’s not the most easy layout on the website and app doesn’t work

Alternatives considered

[Express Text](https://www.capterra.com/p/177470/Express-Text/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Ashley K.

Marketing & Events Manager

Retail

### "Simple & easy to use! Very user-friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 13, 2020

Pros

It's simple and easy to send SMS. And it's also easy to add new contacts.

Cons

I don't like that it limits the amount of characters to use. Wish you didn't have to use up characters as part of a link; wish that could be in a separate field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kim B.

Owner

Marketing and Advertising

### "Great Value & Support is Outstanding"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 10, 2020

Overall, the software does a good job. There are some glitches but some are out of their control. The support I've received from \[SENSITIVE CONTENT HIDDEN\] has been excellent.

Pros

The ability to create a coupon landing page

Cons

The coupon landing page had glitches and some content may not get past certain carriers and one of my campaigns did not deliver well. I feel there should be the ability to flag keywords or products that can create delivery issues in the set up process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159958/Mobiniti/reviews/)

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