---
title: "Mobiniti Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mobiniti Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more."
source_url: "https://www.capterra.com/p/159958/Mobiniti/"
page_type: "product"
language: "en"
---

# 

 Mobiniti Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mobiniti

## What is Mobiniti?

Mobiniti is a modern SMS/MMS Marketing Platform created for today's marketers & consumers known for being robust, intuitive, easy-to-use, & affordable. With our delivery guarantees, instant send times, & free unlimited support try us today to see why we are different. Features: keywords, short codes, coupons/wallets, opt-in pages, contests, rewards, automation, & so much more! Integrations: Zapier, Shopify, Mailchimp, Constant Contact, Infusionsoft, Tracking Pixels, Facebook, & Twitter.

## What is Mobiniti used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$49

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mobiniti?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mobiniti.com&name=Mobiniti)

## Mobiniti Overview

Updated September 2026

AI summary

Mobiniti offers SMS marketing capabilities for businesses of all sizes, enabling mass and personalized texting, scheduled campaigns, and two-way messaging through web and mobile platforms. Its features include automated responses, contact management, reporting, and options like QR codes and polls. The platform supports organizations seeking to improve audience engagement and campaign management through targeted text outreach.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mobiniti

4.6 (63)

VS.

[4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$49

Usage Based, Per Month

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (63)

Ease Of Use

4.5 (652)

Value For Money

4.6 (61)

Value For Money

4.7 (619)

Customer Service

4.7 (61)

Customer Service

4.8 (591)

## Mobiniti alternatives

[4.8 (694)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (269)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (508)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159958/Mobiniti/alternatives/)

## FAQs about Mobiniti

Overview

### What problems does Mobiniti solve?

Mobiniti helps marketing teams, retailers, nonprofits, and customer engagement managers solve slow customer outreach, weak SMS campaign execution, and setup friction. It streamlines text blasts, promotions, drip messaging, and response handling while reducing technical roadblocks through hands-on onboarding, list formatting help, fast troubleshooting, and accessible support for special campaign needs.

Answer based on 27 reviews

Overview

### Which roles and teams benefit most from Mobiniti?

Mobiniti is most used by small-business owners, executives, and marketing teams that need fast, scalable text messaging for promotions, customer outreach, and engagement campaigns. Operations and administrative leaders use it to send updates and reminders, while communications and donor relations staff rely on it for audience engagement and response tracking.

Answer based on 62 reviews

Overview

### What company size and specific industries is Mobiniti built for?

Mobiniti is designed for businesses and organizations of all sizes across industries such as retail, ecommerce, automotive, real estate, events, restaurants, sports teams, media, and nonprofits. It fits companies that need messaging tools for customer communication in a broad range of sectors.

Features and Usability

### What are the key features of Mobiniti?

Mobiniti includes core SMS marketing features like mass texting, 2-way messaging, scheduled messaging, contact management, and campaign analytics. Differentiating features include mobile coupons, contests such as text-to-win, mobile keywords, and autoresponders. Reviewers also frequently mention the response inbox, easy campaign setup, and customer tracking for promotions and updates.

Answer based on 27 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Mobiniti offers a free version with 1 keyword and 100 messages, while paid plans start at $49/month for Starter. Standard costs 99/month, Plus 149/month, Premium 199/month, and Professional 399/month, with usage-based overages for extra keywords, messages, and social profiles. Reviewers often call pricing affordable and no-contract, though some report setup and interface difficulties.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does Mobiniti integrate with?

Mobiniti integrates with 7 third-party tools, including email and marketing platforms Constant Contact, Keap, and Mailchimp, ecommerce service Shopify, social platforms Meta for Business and Twitter/X, and automation tool Zapier. These catalog integrations cover common messaging, customer management, commerce, and workflow connection needs.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Mobiniti offer?

Mobiniti provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars allow guided group learning, and documentation offers written reference material for self-paced review of product steps and features.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Mobiniti offer, and how do users rate the experience?

Mobiniti offers email/help desk, phone support, and chat. Users often describe support as responsive, helpful, and quick to troubleshoot, with several noting easy access to representatives by phone and prompt live chat help during business hours. Some users, however, report slower responses and frustration with limited after-hours or weekend coverage.

Answer based on 31 reviews

Text messaging

### How well does Mobiniti handle text message marketing?

Mobiniti makes SMS marketing easy for many small business and marketing teams through bulk texting, scheduling, groups, and quick customer outreach. Many users like the simple setup and responsive support, while some mention character limits, image links instead of inline images, review delays, and limited export or analytics options.

Answer based on 25 reviews

## Features

AI summary

Based on 3,848 SMS Marketing reviews

Capterra reviewers highlight these as the features buyers care about most when choosing SMS Marketing software:

-   **SMS Messaging** (**59%** of reviewers rated this feature as critical)
-   **Mass Texting** (**54%**)
-   **Message Personalization** (**46%**)

Mobiniti includes **Mass Texting** and **Message Personalization**, giving businesses a way to send campaigns at scale while tailoring messages to different audience segments. However, it does not offer **SMS Messaging**. Instead, it provides other highly rated capabilities, including **Scheduled Messaging** (**48%**), **2-Way Messaging** (**42%**), and **Contact Management** (**41%**). These features help teams plan outreach in advance, manage subscriber lists more effectively, and support back-and-forth conversations with customers, allowing businesses to run more organized and relevant text marketing campaigns.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Mobiniti 23 features

### All Features
- 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Contact Management: Manage, organize, and store contact information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Mass Texting: Send messages to multiple subscribers at the same time
- Message Personalization: Personalize text messages using templates and custom fields
- MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network
- MMS Marketing: Sends out multimedia via text messages, such as coupons, pictures, and audio
- Mobile Alerts: Notifications via mobile devices
- Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount
- Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- QR Codes: Matrix barcode that stores information
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Shortcodes: Short phone numbers that used to opt-in to SMS campaigns
- Text-to-Win: Messaging system designed for contests and sweepstakes

---

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Features

4.4 (63)

4.4

Based on 63 reviews

## Pricing

Value for money

4.6 (61)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159958/Mobiniti/pricing/)

Free

$0.00

It includes:

-   100 Messages
-   1 Keyword

Starter

$49.00

Usage Based,Per Month

It includes:

-   100 Social Profiles
-   1500 Messages
-   4 Keyword

Standard

$99.00

Usage Based,Per Month

It includes:

-   200 Social Profiles
-   3000 Messages
-   4 Keyword

Plus

$149.00

Usage Based,Per Month

It includes:

-   300 Social Profiles
-   4500 Messages
-   8 Keyword

Premium

$199.00

Usage Based,Per Month

It includes:

-   12 Keyword
-   500 Social Profiles
-   7500 Messages

Professional

$399.00

Usage Based,Per Month

It includes:

-   15000 Messages
-   1500 Social Profiles
-   20 Keyword

Value for money

4.6 (61)

4.6

Based on 61 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (61)

4.7

Based on 61 reviews

## User reviews

Overall rating

4.6

Based on 63 reviews

Filter by rating

5(45)

4(14)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

CEO

Marketing and Advertising

### "Great service, Great Price!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

Good service, great price. Support is very available and helpful.

Pros

The price is phenomenal. I have tried other services and Mobiniti's pricing is the difference between profitability and not being profitable.

Cons

It has a bit of a learning curve, but worth the effort to learn,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brad G.

Sales

Entertainment

### "I love Mobiniti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

I’m super please with everything about Mobiniti!

Pros

The price point and the customer service is unbeatable!

Cons

So far I don’t see any cons. They’re constantly working to upgrade the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Valentin C.

Owner

Food & Beverages

### "A Great Marketing tool for your Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

Pros

I use Mobiniti for several businesses. Great to see how they have improved over the years. There customers Services is top notch.

Cons

The Bitly I seem to have issues with. Othere than that it is pretty straight forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Cameron D.

Agency Administrative Coordinator

Insurance

### "Easy to use, excellent customer service & support. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2020

Pros

The interface is well organized and easy to use. Support is available via live chat and within business hours issues are resolved promptly and thoroughly.

Cons

A more robust knowledge base and even a training site full of tutorials and in-depth instructions on how to use the software would be very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Enrique A.

DJ

Entertainment

### "Mobiniti is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

Pros

Ease of use, Customers can text a short code & not a whole number. Database of information on your clients Easy to promote Very inexpensive!

Cons

Limited characters per message at one time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Trisha N.

Webmaster

Retail

### "Great way to reach your customers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

We have had success with our mobile campaigns in getting customers into our store.

Pros

We love how easy it is to reach out to our customers and read their responses! The ability to add a coupon/promotion to the text is very handy.

Cons

We would love to see the ability to utilize emojis in our text.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dan C.

Owner

Retail

### "Easy to use and drives sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2020

Pros

Super easy to implement and schedule a campaign

Cons

There could be more tools and there is no easy to use mobile app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tymaerias R.

Promoter

Marketing and Advertising

### "MOBINITI "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 16, 2020

Pros

It has a long number that you can use instead of short number

Cons

It’s not the most easy layout on the website and app doesn’t work

Alternatives considered

[Express Text](https://www.capterra.com/p/177470/Express-Text/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Ashley K.

Marketing & Events Manager

Retail

### "Simple & easy to use! Very user-friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 13, 2020

Pros

It's simple and easy to send SMS. And it's also easy to add new contacts.

Cons

I don't like that it limits the amount of characters to use. Wish you didn't have to use up characters as part of a link; wish that could be in a separate field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kim B.

Owner

Marketing and Advertising

### "Great Value & Support is Outstanding"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 10, 2020

Overall, the software does a good job. There are some glitches but some are out of their control. The support I've received from \[SENSITIVE CONTENT HIDDEN\] has been excellent.

Pros

The ability to create a coupon landing page

Cons

The coupon landing page had glitches and some content may not get past certain carriers and one of my campaigns did not deliver well. I feel there should be the ability to flag keywords or products that can create delivery issues in the set up process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159958/Mobiniti/reviews/)

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Popular comparisons

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