# Mobiniti Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mobiniti Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/159958/Mobiniti

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# 

 Mobiniti Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mobiniti

## What is Mobiniti?

Mobiniti is a modern SMS/MMS Marketing Platform created for today's marketers & consumers known for being robust, intuitive, easy-to-use, & affordable. With our delivery guarantees, instant send times, & free unlimited support try us today to see why we are different. Features: keywords, short codes, coupons/wallets, opt-in pages, contests, rewards, automation, & so much more! Integrations: Zapier, Shopify, Mailchimp, Constant Contact, Infusionsoft, Tracking Pixels, Facebook, & Twitter.

## What is Mobiniti used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$49

Usage Based, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Mobiniti?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mobiniti.com&name=Mobiniti)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mobiniti

4.6 (63)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$49

Usage Based, Per Month

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (63)

Ease Of Use

4.5 (647)

Value For Money

4.6 (61)

Value For Money

4.7 (614)

Customer Service

4.7 (61)

Customer Service

4.8 (586)

## Mobiniti alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (689)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159958/Mobiniti/alternatives/)

## FAQs about Mobiniti

Overview

### What problems does Mobiniti solve?

Mobiniti solves the challenge of reaching customers quickly without relying on email, while reducing friction in SMS campaign setup, list formatting, promotions, and drip messaging. Retailers, nonprofits, marketers, and account managers benefit most from its responsive support, which helps teams troubleshoot errors, onboard faster, and keep text campaigns running smoothly.

Answer based on 27 reviews

Overview

### Which roles and teams benefit most from Mobiniti?

Mobiniti is most used by small-business owners, executives, and marketing teams that need fast, direct customer communication. Owners and presidents use it to drive promotions and retention, while marketing managers and directors run SMS campaigns, audience outreach, and engagement tracking. Operations and administrative staff support event updates, donor messaging, and organizational announcements.

Answer based on 62 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and specific industries is Mobiniti built for?

Mobiniti is designed for businesses and organizations of all sizes across retail, ecommerce, automotive, real estate, events, restaurants, sports teams, media, nonprofits, and related sectors. It fits companies that need SMS marketing and customer messaging tools, rather than a solution limited to one industry or company size.

Features and Usability

### What are the key features of Mobiniti?

Mobiniti includes core SMS marketing features like mass texting, 2-way messaging, scheduled messaging, and autoresponders. Reviewers also highlight campaign management with coupon campaigns, contests, and mobile keywords, plus differentiators such as shortcodes, contact management, and campaign analytics for tracking engagement and responses.

Answer based on 27 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Mobiniti offers a free version and free trial, with paid plans starting at $49/month for Starter. Starter includes 4 keywords, 1,500 messages, and 100 social profiles; Standard is $99, Plus $149, Premium $199, and Professional $399. Reviewers often call pricing affordable and no-contract, though some mention interface and setup frustrations.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does Mobiniti integrate with?

Mobiniti integrates with 7 third-party tools and platforms, including Constant Contact, Keap, Mailchimp, Meta for Business, Shopify, Twitter/X, and Zapier. The catalog covers email marketing, CRM, social media, ecommerce, and automation connections.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Mobiniti offer?

Mobiniti provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover topics in a group setting, and documentation offers written reference material for self-paced learning and feature review.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Mobiniti offer, and how do users rate the experience?

Mobiniti offers email/help desk, phone support, and chat. Users often describe support as responsive, helpful, and quick to troubleshoot, with representatives available by phone and live chat during business hours. Some reviewers mention slower replies, limited after-hours and weekend coverage, and occasional frustration when urgent issues arise outside regular hours.

Answer based on 31 reviews

Text messaging

### How well does Mobiniti work for text message marketing?

Mobiniti works well for text message marketing by making SMS blasts, scheduled sends, and contact management easy for many teams. Marketing teams, schools, and small businesses like the fast outreach and helpful support, though some users mention character limits, image links instead of inline images, review delays, and light analytics.

Answer based on 25 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Contact Management

Manage, organize, and store contact information

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Mobiniti 15 features

Send and receive text messages to communicate with clients or prospects in real-time

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Tracks metrics that provide insight into how a user interacts with any interface or product

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Enable custom polls/voting to facilitate decision-making or increase engagement

Matrix barcode that stores information

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Messaging system designed for contests and sweepstakes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (63)

4.4

Based on 63 reviews

## Pricing

Value for money

4.6 (61)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159958/Mobiniti/pricing/)

Free

$0.00

It includes:

-   100 Messages
-   1 Keyword

Starter

$49.00

Usage Based,Per Month

It includes:

-   100 Social Profiles
-   1500 Messages
-   4 Keyword

Standard

$99.00

Usage Based,Per Month

It includes:

-   200 Social Profiles
-   3000 Messages
-   4 Keyword

Plus

$149.00

Usage Based,Per Month

It includes:

-   300 Social Profiles
-   4500 Messages
-   8 Keyword

Premium

$199.00

Usage Based,Per Month

It includes:

-   12 Keyword
-   500 Social Profiles
-   7500 Messages

Professional

$399.00

Usage Based,Per Month

It includes:

-   15000 Messages
-   1500 Social Profiles
-   20 Keyword

Value for money

4.6 (61)

4.6

Based on 61 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (61)

4.7

Based on 61 reviews

## User reviews

Overall rating

4.6

Based on 63 reviews

Filter by rating

5(45)

4(14)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

CEO

Marketing and Advertising

### "Great service, Great Price!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

Good service, great price. Support is very available and helpful.

Pros

The price is phenomenal. I have tried other services and Mobiniti's pricing is the difference between profitability and not being profitable.

Cons

It has a bit of a learning curve, but worth the effort to learn,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brad G.

Sales

Entertainment

### "I love Mobiniti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

I’m super please with everything about Mobiniti!

Pros

The price point and the customer service is unbeatable!

Cons

So far I don’t see any cons. They’re constantly working to upgrade the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Valentin C.

Owner

Food & Beverages

### "A Great Marketing tool for your Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

Pros

I use Mobiniti for several businesses. Great to see how they have improved over the years. There customers Services is top notch.

Cons

The Bitly I seem to have issues with. Othere than that it is pretty straight forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Cameron D.

Agency Administrative Coordinator

Insurance

### "Easy to use, excellent customer service & support. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2020

Pros

The interface is well organized and easy to use. Support is available via live chat and within business hours issues are resolved promptly and thoroughly.

Cons

A more robust knowledge base and even a training site full of tutorials and in-depth instructions on how to use the software would be very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Enrique A.

DJ

Entertainment

### "Mobiniti is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

Pros

Ease of use, Customers can text a short code & not a whole number. Database of information on your clients Easy to promote Very inexpensive!

Cons

Limited characters per message at one time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Trisha N.

Webmaster

Retail

### "Great way to reach your customers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

We have had success with our mobile campaigns in getting customers into our store.

Pros

We love how easy it is to reach out to our customers and read their responses! The ability to add a coupon/promotion to the text is very handy.

Cons

We would love to see the ability to utilize emojis in our text.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dan C.

Owner

Retail

### "Easy to use and drives sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2020

Pros

Super easy to implement and schedule a campaign

Cons

There could be more tools and there is no easy to use mobile app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tymaerias R.

Promoter

Marketing and Advertising

### "MOBINITI "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 16, 2020

Pros

It has a long number that you can use instead of short number

Cons

It’s not the most easy layout on the website and app doesn’t work

Alternatives considered

[Express Text](https://www.capterra.com/p/177470/Express-Text/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Ashley K.

Marketing & Events Manager

Retail

### "Simple & easy to use! Very user-friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 13, 2020

Pros

It's simple and easy to send SMS. And it's also easy to add new contacts.

Cons

I don't like that it limits the amount of characters to use. Wish you didn't have to use up characters as part of a link; wish that could be in a separate field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kim B.

Owner

Marketing and Advertising

### "Great Value & Support is Outstanding"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 10, 2020

Overall, the software does a good job. There are some glitches but some are out of their control. The support I've received from \[SENSITIVE CONTENT HIDDEN\] has been excellent.

Pros

The ability to create a coupon landing page

Cons

The coupon landing page had glitches and some content may not get past certain carriers and one of my campaigns did not deliver well. I feel there should be the ability to flag keywords or products that can create delivery issues in the set up process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159958/Mobiniti/reviews/)

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Popular comparisons

[Project Broadcast vs Mobiniti](https://www.capterra.com/compare/159958-10015149/Mobiniti-vs-Project-Broadcast)