# Page 2 | Mobiniti Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Mobiniti the right SMS Marketing solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159958/Mobiniti/reviews --- Mobiniti 4.6 (63) [View alternatives](https://www.capterra.com/p/159958/Mobiniti/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Mobiniti ## Showing most helpful reviews Showing 26-50 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BK Bradey K. Marketing Manager Retail Used the software for: 6-12 months ### "Great product and service!" January 31, 2020 5.0 Mobiniti was quick to onboard us and their customer service is amazing. They are available nearly any time of the day and even on the weekends. Our account manager \[SENSITIVE CONTENT HIDDEN\] has been top notch. Pros Ease of use, robust platform, and great customer service Cons We have had very few problems so far. A couple outages, but they were fixed very quickly Review Source GB Greg B. Owner Marketing and Advertising Used the software for: 2+ years ### "Great Customer Service" August 12, 2019 4.0 Pros I like the pricing as compared to the service I was previously using Cons Only that it has lots of features that I am still learning. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Pricing and service Review Source JS Jade S. Marketing Used the software for: 1-2 years ### "Solid platform! " April 9, 2018 5.0 Pros Super easy to use - we love this platform and we've definitely seen having this platform grow our sales. We switched from another platform because it has SO many more features that we weren't able to get with other providers. Cons Support can be a little slow to respond, but any minor issues always get resolved so not a huge deal to us. Review Source Response from Mobiniti April 13, 2018 Jade, Thank you for your recommendation! The team here at Mobiniti is thrilled to hear such good feedback, and we¿re proud to be one of the most user-friendly platforms around rich in features! AT ANDY T. President Marketing and Advertising Used the software for: 6-12 months ### "Review" July 30, 2019 5.0 It has been easy to use and QUICK to get the message out on the fly. Pros Customer Support and easy to set up a campaign and the coupon delivery on APPLE/GOOGLE Wallets is a nice feature! Cons You can't save a draft while creating a coupon to go back and change a campaign. Reason for choosing Mobiniti Customer Support Review Source AK Ashley K. Marketing & Events Manager Retail Used the software for: 2+ years ### "Simple & easy to use! Very user-friendly" November 13, 2020 4.0 Pros It's simple and easy to send SMS. And it's also easy to add new contacts. Cons I don't like that it limits the amount of characters to use. Wish you didn't have to use up characters as part of a link; wish that could be in a separate field. Review Source VC Valentin C. Owner Food & Beverages Used the software for: 2+ years ### "A Great Marketing tool for your Business" November 20, 2020 5.0 Pros I use Mobiniti for several businesses. Great to see how they have improved over the years. There customers Services is top notch. Cons The Bitly I seem to have issues with. Othere than that it is pretty straight forward. Review Source KC Katie C. Traffic Director Broadcast Media Used the software for: 2+ years ### "Works Well For Our Purposes" November 10, 2020 4.0 Pros Everything is pretty user friendly and simple to figure out. Cons I wish there were features to help discourage scam/spam numbers from using the service. We have had several numbers we've had to blacklist Review Source BG Brad G. Sales Entertainment Used the software for: 2+ years ### "I love Mobiniti" November 27, 2020 5.0 I’m super please with everything about Mobiniti! Pros The price point and the customer service is unbeatable! Cons So far I don’t see any cons. They’re constantly working to upgrade the service. Review Source JC Jane C. Marketing Manager Automotive Used the software for: 6-12 months ### "Communication made easy" August 1, 2019 4.0 We use Mobiniti to send out text blasts a couple times a month to notify our customers and it has been received well to our client base. Pros Texting our customer base with events and specials has been a great way to quickly and easily reach thousands of people. Cons The character count is limited so making each text optimized for your message is important. Review Source TR Tymaerias R. Promoter Marketing and Advertising Used the software for: 1-2 years ### "MOBINITI " November 16, 2020 5.0 Pros It has a long number that you can use instead of short number Cons It’s not the most easy layout on the website and app doesn’t work Alternatives considered [Express Text](https://www.capterra.com/p/177470/Express-Text/) Review Source TK Tommy K. President Sports Used the software for: 2+ years ### "Best Texting out there!!" December 11, 2019 5.0 Excellent!! would highly Recommend!! Pros Very easy to use. Great platform. Very well Designed!! Cons sometimes has issues but there fixed ASAP. Great Custumer service!! Review Source RC Raymond C. Manager Consumer Services Used the software for: 6-12 months ### "good program with great support" April 13, 2017 5.0 Easy to use plug and play text messaging and mass emailing at an affordable price. So far they have been able to supply everything I was looking for and are open to new additions if I might need them. Review Source Response from Mobiniti April 14, 2017 Glad to hear we are able to support all of your needs, Raymond. Thank you! RC Robert C. Sales Lead Computer Software Used the software for: Less than 6 months ### "Clunky Platform" February 19, 2020 2.0 Rep we worked with didn't do his job and was not communicative Pros I truly did not like anything about this platform. Cons Consultant we worked with; ease of use; geographical limitations; no visibility of sent messages; difficult to move between different messages; very inefficient platform Review Source NB Nathan B. marketing manager Food & Beverages Used the software for: Less than 6 months ### "decent way to bring in leads" October 7, 2020 3.0 im new to this, so okay, but definitely has some issues to figure out when it comes to logging the verifying data. Pros getting people to sign up for product giveaways so that we can then send them discounts later form that signup list. Cons you ask for zipcode as a means to verify and then i can not actually find that data, which is counterproductive to the added data question. Review Source VE Vickie E. Marketing Assistant Entertainment Used the software for: 2+ years ### "Mobiniti is AWESOME" November 23, 2018 5.0 We have slowly been growing our Text Club with Mobinity. For the last 6 months, we've averaged 5 new numbers a month. Our open/click rates are always above 28%. We look forward to sending more texts per month in the future. Pros This has been the easiest SMS to use! The Customer Support (by phone or Chat) has been superb! They are always willing to help, walking me thru anything that we need. We've been using Mobinity for over 2 years now and looking forward to many more years! Cons There isn't really any cons, except that I was afraid that I wouldn't be able to do this on my own! Review Source DC Dan C. Owner Retail Used the software for: 1-2 years ### "Easy to use and drives sales" November 16, 2020 5.0 Pros Super easy to implement and schedule a campaign Cons There could be more tools and there is no easy to use mobile app Review Source AH Austin H. President Marketing and Advertising Used the software for: 6-12 months ### "Great For Government Use" January 29, 2020 5.0 10/10. Great team over there Pros The team really helps out a lot when you get started. Once you are trained in you get to know the product really fast. Cons Not many cons really. Just took some time figuring the software out like any new product training. Review Source NC Nathan C. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Review" March 11, 2020 4.0 Pros It does a great job sending mass messages and campaigns that include coupons etc. Cons Can't export messages. Meaning on a big campaign I have to go 1 by 1 to find the unsubscribers to match my CRM Review Source Response from Mobiniti April 20, 2020 Hi Nathan, You can export messages from your inbox, you can do so via just incoming unread messages or all incoming messages that are date filtered. Also from the dashboard, you can filter the date range in the top right for what unsubscribes you'd like to export. After filtering, simply click the hyperlinked number under the unsubscribes analytic. If you are looking to get real-time updates to you CRM, we do integrate with Zapier which connects to over 2,000+ popular apps including many common CRMs so any time a contact gets updated (including unsubscribes) we can update your CRM if it is Zapier friendly. Lastly, we do also support API + webhooks so you can pass information back and forth that way if needed. Feel free to reach out to us via live chat in app or on our website at any time or call in at 855-662-4648 or email support@mobiniti.com for help! SD Sam D. CEO Retail Used the software for: Less than 6 months ### "I have been using Mobiniti for a few months and love it. " August 18, 2017 5.0 Instant connection with our customers regarding sales and promotions. A must have for any online retailer. Pros There cost per msg and the speed in which it is delivered is the best that I've experienced. The service of our rep is great, and blows the other text services we've used out of the water. Cons I wish that there were more analytics regarding those receiving the texts. I have a feeling that their hands are tied with this however. Review Source Daniel C. Owner Retail Used the software for: Less than 6 months ### "Great text platform that has all the features you need" October 9, 2018 5.0 Pros I like how you can add coupons and directly message customers through the platform. Cons The UI is not the best especially on a mobile device but it is good enough. Review Source KM Katherine M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Small Business Owners Haven!" June 21, 2020 5.0 Excited to streamline and automate client communications. Pros Everything in one place! I don't have to work with 3-4 other companies to handle my needs Cons The is a learning curve but the customer service is amazing! Review Source CF Chrissy F. Owner Marketing and Advertising Used the software for: 6-12 months ### "Reasonably Priced, Solid Basics" September 6, 2020 4.0 Pros Solid product, good support. Features are basic and reliable. Cons Would love to have 24/7 support. Limit customer service hours are a challenge in our retail business. Review Source VS Vazrik S. Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Great Service" December 21, 2018 5.0 Pros Flexiability, Easy to use platform. Recommmend to everyone Cons None so far, everything seems great so far Review Source SS Susan S. owner Retail Used the software for: Less than 6 months ### "Great Service" December 29, 2019 5.0 So far everything has been very easy Pros Very easy to use. Customer service has been very quick as well Cons I don't like to have to wait to have the text reviewed before being sent. Most of the time its fairly quick but a few times it was over an hour wait time. Reason for choosing Mobiniti PRICE Review Source YH Yvonne H. Used the software for: ### "Highly recommended mobile texting platform" March 31, 2017 5.0 I switched to Mobiniti from Lime Cellular and couldn't be happier. Lime Cellular was costing me nearly $300 per month and I wasn't using it enough to justify the expenditure. Mobiniti is easy to use, intuitive to understand, has all the features I need to set up client accounts and broadcast text messages .. and is saving me a great deal of money. Thank you, Mobiniti! Review Source Response from Mobiniti April 3, 2017 Thank you, Yvonne! Similar Products Featured