# SOS Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SOS Inventory the right Inventory Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159971/SOS-Inventory/reviews --- SOS Inventory 4.2 (17) [View alternatives](https://www.capterra.com/p/159971/SOS-Inventory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SOS Inventory Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina H. Logistics Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Yes, to SOS Inventory" September 11, 2025 4.0 I think this software is great. While no software is perfect, I have not found too many red flags with the program. I am able to do everything I need to do to make my job easier. Pros I like the ease of use for me entering sales and purchase orders. Other systems are overly complicated and not user friendly but SOS inventory is totally different. Cons I work for a small business (in size) but the cost of this software is more expensive than other software programs Review Source MB Mason B. Sales Associate Environmental Services Used the software for: 1-2 years ### "Great for small businesses, better for anyone who wants a good support team to work with." July 4, 2025 5.0 All of my time spent working working with SOS Inventory has been easy, they've been more seamless to work with other softwares, and they make inventory management way, way easier. Pros Ease of use, variety of use, and customer service response are all 10/10, if you ever come across issues or have questions,the SOS Inventory support team is incredibly receptive and helpful. Cons I believe they're working towards it right now, but no support for mobile platforms can handicap usage when you're in the field or away from your desk. Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) Pricing, and better compatability with eCommerce platforms. Review Source AH ANGELA H. Controller Consumer Goods Used the software for: 1-2 years ### "You get what you pay for" March 24, 2025 2.0 It was a steppingstone but if I were to do it again, I would not use this system. I would go from the beginning with a more robust and integrated option with our shipping and Shopify. Pros It will help you organize your SKU's and production process for components to "bundles" Cons Such a manual system. Had to implement as stand alone and could never it get it fully integrated. putting SKU's in multiple systems created double work. Very little ability to get information out of the system and accuracy is challenging. The SKU to SKU integration is not full proof and we had major issues with getting accurate COGS costs. No landed costs options to add cost layers to the product accurately. Review Source MS Michele S. administrtor Mechanical or Industrial Engineering Used the software for: I used a free trial ### "getting started" May 6, 2020 4.0 so far, it's been interesting, but, I feel it's going to take care of our needs fabulously after installation is complete, once again, I wouldn't have been able to do it without the help of \[SENSITIVE CONTENT HIDDEN\]. Pros so far it looks good, still learning EXCELLENT help from \[SENSITIVE CONTENT HIDDEN\] and all others I spoke with Cons the transition, was very confusing - but, \[SENSITIVE CONTENT HIDDEN\] was AWESOME with helping me get things going. I would not have been able to use this software if it weren't for him, i would have given up. Reason for choosing SOS Inventory the cost at this time had ALOT to do with both my QBO and SOS purchases Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) QB 2016 was no longer supported, I woke up to not being able to use my QB, so we decided to go with QBonline, not realizing it wouldn't take care of our inventory - went into the apps on QBO, and found your app, decided to call and discuss, and felt it would take care of our inventory needs. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Effortless inventory integration with sos inventory" May 19, 2025 5.0 We are a mid sized electrical manufacturing facility and we were looking for an accurate way of tracking components and assemblies. SOS Inventory has made us look better to our customers than our competitors due to item level costing ad the reduction in overstock and drastic reduction in lead times on critical parts. Pros SOS Inventory is the perfect bridge between our QuickBooks accounting and true real-time inventory. We have a one system approach to tracking raw materials, work in progress and finished goods with automated reorder points. Cons It doesn’t have more advanced manufacturing capabilities such as production scheduling or multi-location automation out of the box. Plus, the UI could use an update. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 6-12 months ### "SOS inventory my favorite" December 25, 2025 5.0 SOS has been one of my favorite inventory software. The app is really amazing as it is easy to use, it works efficiently. I can recommend it to others ! Pros \- it is easy to use - Good customer support - Efficient inventory management - Order management is quite simple - it has incredible features - it possesses incredible process and production management Cons \- cost , as pricing could be a concern for small businesses - Limited customization - its learning curve for complex features Review Source VR Verified Reviewer Mechanic Automotive Used the software for: 1-2 years ### "QuickBooks Finest Synchronization" January 30, 2025 4.0 id say for smaller business this would be an over kill software for a small company than using a tool with simple inventory manager Pros Quick Book Integration- at ease synchronization with QuickBooks online offering a full view of the finances in your business. Endless Customization- option to fit it the specific needs of your business operations Advanced Reporting- ability to get in depth reporting about the analyzed sale trends throughout the business. Cons Time Consuming- can be challenging for new users High Cost- may be up in price range for small business scale operations. Sync Problems- glitches and delays in the processing of the data with QuickBooks. Review Source WR Will R. OPS Apparel & Fashion Used the software for: 6-12 months ### "Look at modern inventory management / manufacturing tools instead" June 17, 2025 1.0 Pros SOS is super old and antiquated and clunky and I would never recommend it to anyone wanting efficient SaaS tools Review Source Keith D. Manager Financial Services Used the software for: 2+ years ### "Inventory Improvement Product " May 25, 2023 5.0 SOS Inventory is an invoice management platform that manage not only your sales transactions but it can integrate all monthly sales with your inventory and supply systems. Pros They have a variety of shipping methods. My favorite is the DHL option, which allow distributors to ship merchandise worldwide. It also integrates with other apps such as Shopify and Big Commerce. Cons I have no complaints about the software. Review Source VR Verified Reviewer Operations Manager Used the software for: Less than 6 months ### "Very useful and customizable product" March 13, 2018 5.0 Pros We recently switched to SOS Inventory from a much more rudimentary inventory tracking system. We can already tell that it will be a huge improvement and will help us keep our inventory records more accurate. There are a lot of features and ways to customize the product so set-up can take some time, but the user guide is thorough and easy to understand. Cons It takes significant training to introduce new users to this system; it is not as intuitive as it could be. The price is also somewhat high for a small organization. Review Source CZ Collett Z. Owner operator Business Supplies and Equipment Used the software for: Less than 6 months ### "My daily inventory software" April 8, 2025 5.0 From day one to day 90 I'm a satisfied user of SOS inventory software plan to continue to use and would recommend to any colleague or anybody interested in inventory software. Pros What's not to like about sos inventory? I love have accurate user friendly software and without hassle . I have it all with sos inventory software. Cons I have no complaints. The software worked with ease accurately and easy no complaints Review Source MG Meghan G. Executive Director Education Management Used the software for: I used a free trial ### "Not for small businesses" August 27, 2024 3.0 I had high hopes exploring this resource would save me time each month, but I found the system difficult to navigate so it actually took more of my time. Pros The ease of set up was nice, but after that I didn't like much of anything. Cons The price was a bit high for a non profit and honestly wasn't comfortable with the platform. Review Source JH Johnny H. Finance & Operations Manger Consumer Goods Used the software for: 6-12 months ### "Great, void filling inventory software!" July 14, 2021 4.0 SOS allowed us to fill the inventory management void or accounting software left us with. It really has given us a useful "ERP" at budget prices! Pros SOS Inventory has all of the inventory management tools that allow us to turn our cloud based accounting system into a discount ERP. Cons Some features of this software are dated. Reporting is there, but it is more difficult to navigate that other tools on the market. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing SOS Inventory Costs were more effective for our needs. Review Source AS Andrea S. CEO Dairy Used the software for: 2+ years ### "Great software lots of features, a little complex" July 27, 2023 5.0 Great customer service and knowledgeable staff. used the system for years before closing the biz Pros Good price in comparison to others, very customizable and integrated. If you are a super advanced user, this is an amazing system. I think we only used about 30% of its capacity Cons So very many features and things to point and select that having a pro set it up would be better. One wrong pointer and your whole books are screwed up. Not very intuitive Reason for choosing SOS Inventory price and features. Would have been happy with a slightly less complex system Review Source AH Anne H. Project Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great software that syncs with QuickBooks, is easy to navigate with top notch support!" August 10, 2017 4.0 We now have systems for our small business. We have much more of a handle on cost vs. pricing. We like that the system syncs with our newly acquired QBO accounting system. We may begin to use G Suite because attaching documents seems to make more sense within that system. We have saved time and money and have an entire staff that feels very comfortable using the software. Pros This software is easy to navigate and is visually appealing. All functions can be done from the menu bar at top or menu bar down the side. The different aspects of the software are set up in a way that makes sense. The Purchasing Menu includes Vendors, POs, Item Receipts, Returns to Vendors. The Sales Menu includes Customers, Estimates, Sales Orders, Invoices, Sales Receipts. Inventory includes Items, Transfers, Serials, Adjustments, Lots. Fulfillment includes Pick Tickets and Shipment. Within SOS, one can create Form Templates and Customer Fields. Within User Administrations privileges can be applied. Also included are Dashboard, Calendar and Reports. Because the system is so robust, we are recognizing, as a customer manufacturer, that inventory is less important to us, but estimates, jobs (we call projects) and the ability to sync with QBO is what we value the most about SOS. The support team at SOS will work with me personally to get our workflow to work within the SOS system. They are so easy to talk with by phone, an email support is also fantastic. I get my questions answered almost immediately. I am very pleased. Cons I love this software. I have very little negative to say. Because we are a custom manufacturer, our processes are unique, which makes no software out there perfect for us. Customer support easily worked with us to make SOS fit our workflow. There have been just a few glitches, but the support team immediately gets with their coders to correct these. Review Source LW Lyn W. Logistics Furniture Used the software for: 1-2 years ### "SOS Inventory is a great management tool" November 2, 2023 5.0 Pros Ease of use in creating and tracking jobs, purchase orders, shipments etc Cons Some of the information that is inputted onto the form doesn't always show when the document is mailed out Review Source NN Nicole N. CSR Medical Devices Used the software for: Less than 6 months ### "Great product and amazing support!!" September 12, 2017 5.0 Ease of workflow and communication. Pros Intuitive, reduces repetitive data entry and phenomenal support team, amazingly responsive and helpful. Cons There isn't anything I don't like about this software. It is robust, intuitive and has incredible support. I wish all software was this incredible. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.