Who Uses This Software?

Helps clients in Banking, Manufacturing, AH and Agriculture, Telecommunication Verification and Pharma


Average Ratings

19 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Spoors
  • www.spoors.in/
  • Founded 2013
  • India

About Spoors

EFFORT + (Effortless Field Force Optimization and Reporting Toolkit) as we call it is an innovative and comprehensive Enterprise DIY solution designed with cutting-edge tools to coordinate and monitor the work force activities across diverse verticals. 1) Attendance 2) Scheduling & dispatch 3) Work Order Management 4) Customer Activity Management 5) Geo-tagging / Territory Management 6) Field Data Capture 7) Verification 8) Delivery & Collection 10) Compliance & Claim Management


Spoors Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

Spoors Reviews Recently Reviewed!


Very Good App

Apr 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All Functionalities are Very Good.

App is feasible for any kind of customisation according to Business requirement

Can be Integrate with any system (ERP/CRM/Web System/HRMS/ Attendance Portal).

Perfect Tool for Field Force Tracking with GPS Location.

Cons: Distance Calculation not 100% accurate.

Overall: I am very happy to share my experience about Effort Plus App, I have been implemented more than 05 Mobiles Apps in my professional career till now out of 05 Effort Plus is the best App. as per my view.

This App has more features & functionality with better Customer Support. More than worth for money which we pay. This App has feature to do any customisation according to Business requirement. Very simple App & ease of use for end user also works offline this helps user not to worry where there is no mobile Network.

Recommendations to other buyers: Reports can be customised more in depth and detailed. Can be given report customisation to the end user.

Vendor Response

by Spoors on May 31, 2017

Thank you dear Patron!

Spoors Review - TMN

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Extrememyl easy to configure and customize

Intuitive Design - web and mobile

Awesome Customer Support

Cons: Need some industry certification like ISO , GAAP etc

Lack of custom reports for all functionalaities

iOS version not identocal to Android. So need to train users according to the mobile device

Overall: Improved our speed to market solutions significantly .

Managers love the visibilty the platform provides on team activities and performane

Capterra loader

This is a real generic platform I can use for any function in our organization. Sophisticate archite

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Strong Technology platform, not performance issues, Strong Implementation team and Customer Support. I can define my own processes with no code environment

Cons: Need more popularity, I strongly recommend for MSME to larger organizations to fulfill their CRM, SCM field operations requirements. well has lot more flexibility to fulfill other functions requirements.

Vendor Response

by Spoors on July 12, 2018

Thank you so much Sridhar for instilling confidence in us!

Capterra loader

Decent

May 19, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its a good software with many features helpful for sales team. our 16 sales team uses the same. it helps us not only in tracking them but also mark their attendance and daily reports. even leaves can be applied. for staff who claim local conveyance, it helps us track their distance covered and pay them

Cons: Their training is very bad and poor. Also too many features to use, they must customize the software based on our needs.

The Spoors platform has help me sync all my geotag issues at one point and gives me accurate results

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The LIVE tracking of the teams that's the best feature of this platform, where one can analyse and see the live status of his/her team including his mobile battery/network status and also can help ping a message.

Cons: No one can afford to hate this platform if used properly. All the features on this platform are well interconnected and nothing can be left

Vendor Response

by Spoors on August 08, 2017

Thank you so much for your kind words Mr. Desai. We truly appreciate patrons like you who commend good work!

VERY NICE SOFTWARE. DATA IS 100% ACCURATE NO ANY ISSUES ABOUT SOFTWARE.

Aug 04, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: TRACKING IS GOOD. YOUR MOST LIKELY THINK IS CUSTOMER CHECK IN AND CHECK OUT. KNOWLEDGE BASE THINK IS ALSO GOOD.

Overall: WE CAN SUBMIT ISO FORM IN SOFTWARE SO PAPER LESS WORK DONE. EMPLOYEES CAN TAKE LEAVE IN SOFTWARE SO NO EXTRA COMMUNICATION NEEDED.

Vendor Response

by Spoors on August 04, 2017

Thank you so much for your Patronage!

Can not master all features of the software.

Aug 07, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: To know employees' whereabouts and to let them aware that we are monitoring their daily activities.

Cons: Knowing where the employees go but do not know the purpose of their trip, :)! They may go to enjoy the sea side journey while we believe they are visiting shrimp farms/

Overall: Just to know subordinates' whereabouts.

Vendor Response

by Spoors on August 08, 2017

Thank you so much Mr. Thai Hoa, we are delighted that we could impress you with our software platform.

Disciplined platform for field staff

Feb 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The offline recording and data sync with out signing in

Cons: The network route path which shows in Arial view

Overall: Over all experience is great, we are adapted to use the workflow mobile app 100 percent in day to day operations

Capterra loader

Spoors App is best for Collections

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Geo-fencing, Offline capabilities, App interface and faster customization

Cons: scalability, performance when volume increase

Overall: Good

My Pros & Cons

Feb 19, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It helps in field manpower enhancement.

Cons: Customer support not as expected. Compare to past service (2017 & 2018).

About Spoors

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Access ,user friendly,dashboard

Cons: customer support,updated versions

Overall: customer support is not satisfied

SPOORs the solution that suits to any process(es) in any Business Domain

Apr 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a Generic Platform, User can design solution on his own for any function

Cons: Interface can be improvised

Overall: It has been wonderful using the SPOORs solution for any of my business functions. Pretty flexible and worth investing in it.

Vendor Response

by Spoors on May 31, 2017

Thank you dear patron!

Spoors user

Jul 17, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the way you can create your own forms and customize it

Cons: integration to our system since data extraction had to be done manually.

Overall: Could be a possible solution but needs improvement since it is still new in the market

Vendor Response

by Spoors on July 23, 2018

Thank you!

Value for money product

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IT is very user friendly and changes can be as needed immediately

Cons: Nothing Specific. there are as such no limitations in the product

Overall: Very good, we are able to capture the daily reporting of our sales team very efficiently

Spoors as Experienced

Feb 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GPS tagging of employees and live feeds of the dash board

Cons: Reports, as the data is being captured, some reports should have been detailed

Overall: Able to increase the productivity of field personnel

Nor prefered on a major scale

Feb 19, 2019
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Easy to access, appearance is good. Developer team is good in creating new changes, but poor in handling the same. Customer support is good, but can be better if they do what they say.

Cons: New changes can be made very fast, irrelevant of the consequences. Lack of flexibility.

excellent tool for field staff

Jul 28, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the very best about the software is it works even if u are offline also the reports are quite useful.

Cons: need to work on stability of the platform recent times i find issue with software not responding.

again the support team needs to be proactive as they delay in response alot.

Overall: overall the software is good keep up the good work

Effort plus review

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: app functionality, web interface, reports, admin console

Cons: limits to configuration with respect to specific needs such as approval flow, additional master creation

Overall: Good product with excellent dashboard and reporting capability

Vendor Response

by Spoors on July 23, 2018

Thank you Anuj. We shall accommodate our customers requests soon.

regards

Spoors Team

It is a good product to automate the field activities and has flexible forms

Jun 09, 2017
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The change management is easy here and it can be used in any sector as it is easily configurable as per requirement.

Overall: The increase in work productivity and efficiency of my work. Reduction in the travel cost because of the proper scheduling of work. Easy Claim and leave management.

I have been using this product for more than 3 months but I hardly find any issues that might intervene my work that includes the usage of the software.

Vendor Response

by Spoors on August 04, 2017

Thanks a tonne for your feedback. Please do let us know how we can improve. Also would like to understand why you have given an overall rating of 2 for the software.