# Crowded Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crowded Software - reviews, pricing plans, popular comparisons to other Community products and more. Source: https://www.capterra.com/p/159997/Crowded-Communities --- # Crowded Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crowded ## What is Crowded? Our software is designed with our clients and end users in mind, with an intuitive user interface and a rich set of features to help you reach your audience. Crowded communities are bespoke solutions tailored to your needs. Thanks to our modular design and custom styling, you can create a community that's completely on-brand. So whether you want to empower your customers with a helpful support hub, crowdsource ideas for your next product, or connect local talent, we've got you covered. ## What is Crowded used for? [Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €499 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crowded?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crowded.co/&name=Crowded) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crowded 4.4 (7) VS. [4.7 (24,078)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €499 Per Feature Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.6 (22,631) Value For Money 4.5 (6) Value For Money 4.5 (15,210) Customer Service 5.0 (7) Customer Service 4.4 (13,474) ## Crowded alternatives [4.6 (5,142)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (11)](https://www.capterra.com/p/10029832/HOA-Central/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159997/Crowded-Communities/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Crowded 27 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Leave comments and notes on documents for others to view Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Comprehensive list that contains information and details of all the members associated with a particular organization or group Controls/tools to moderate the session Adjust communications based on previous interactions or personal preferences Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.5 (6) Basic €499.00 Per Feature, Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(3) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MF Mark F. Founder Computer Software ### "Crowded is a Powerful Beautiful Community Platform with Excellent Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2019 With the Alliance Aces Community http://allianceaces.com, we are creating a place for Alliance professionals to come together, share their ideas and best practices. There is interest by some members to bring over other Alliances communities into the AAC private group/spaces because, as one wrote: "The facilities and functions of the Alliance Aces Community are far superior to anything that I could create using my website or Facebook’s Workplace." We tried all the other platforms Salesforce, Higher Logic, Lithium, Zendesk, InSided, ... Crowded was heads and shoulders above the others from a look and feel and functions perspective. They are also a pleasure to work with. They have a more hands-on implementation service of weekly community development sessions to teach you how to be successful with your community aka ensure you are successful. I also like that their pricing is straight forward. Pros Here are some topics that made us choose and enjoy Crowded: - Medium-like beautiful clean UI/UX - Enterprise-ready platform: fully supports the needs of even large organizations in both service and support. - Private Groups - Eventing aka great integration of community and face to face meetings - Badges to highlight and create reputation for your community members. - Map integration - Great implementation service - Modular architecture with many modules to choose from - Happy customers Cons Moderation and flagging of posts not fully developed yet. They are working on it and promised to have it out in the next months. In general, they are very responsive to feature requests. For example, they developed a video wall and a course module in part because of our requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stan S. Executive Board Online Media ### "Great service from a fantastic team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2018 Crowded has been an excellent complementary service to our facebook community. Working with the team is always a pleasure. A lot of knowledge on both the technical side of things as well as on actual "community" issues and questions! Pros Great product: working with Crowded never caused a headache of any kind. It's a clear package out of the box with many features, great usability and fantastic customer support Cons No real cons. Since every community is different, some features may be missing or needing some tweaks, but the team is very open to suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maurice S. Community manager Financial Services ### "Awesome platform for starting communities!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 23, 2018 I love the fact that the Crowded team is small in numbers. This makes it really personal. and personally I like that a lot! I also love their commitment. They have a clear vision of where they want to go, and are not afraid to decline a feature request if it doesn't match their vision. Keep up the good work! Pros Easy to use. The fact that the design is fully customizable makes it work for every brand. Plus, the SEO, is really good! So your branding is recognizable, ánd you are easy to find "on-the-line". Cons That replies on topics aren't really visible in the timeline. There is no chronological overview for regular users (yet). For admins there is though! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WV wilma v. communicationadvisor Government Administration ### "Usefull support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 11, 2018 Quick answers, sharp thinking, good service. Pros We needed a community to connect with our inhabitants and spread information about energysaving. Crowded helped us to draw a good scheme and offers continued support to help us to further expand en implement new possibilities. Cons Can't think of anything. It's ok like it is! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maurice H. Digital Strategist Mobile, Internet & Design Banking ### "Great use! We used it as our hackathon platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2018 Pros Especially the customer service is great and it is easy to use for people who can not code. If you want a community platform, but don't have the resources to do it all by yourself, this would definitely be something to consider. Cons Some elements still need to be made. If they don't have it, they will need to customize it. But, overall the platform does not have a lot of cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NZ Nancy Z. Community Manager Program Development ### "Nice visuals, continuous updates & valuable coaching" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2017 A great community website which fully supports our organizational goals. Pros There are a lot of possibilities and various page types for the content we want to show on our platform. On top of that, there are continuous technical updates, the software is continously improving. Next to that, the weekly community coaching calls are very valuable for us. During these sessions, Crowded offers new updates, helps us implementing our ideas to the platform and supports the development and engagement of our community. Their knowledge on community management is very useful in this. Cons Direct messaging between members indeed! Beside that, the updates we would like to see, are not always possible to implement (p.e. ways to structure a lot of information). On the other hand, Crowded sometimes offers very useful updates we didn't think of before. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Thijs W. Community Manager ### "Easy-to-use, personal help and a lot of functionalities. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2017 We were able to build a community with more that 1500+ members. The website (crowded product) helpt us share content with the community, sell tickets for our events and strengthen our position. Pros Crowded-platforms make it easy for users to to share information, connect with like-minded enthusiasts and over time, create a community. Very easy and understandable design and admin (just like the social channels we all use!). Everybody is able to use Crowded products. Also integration with other useful tools. Cons Not really anything that I didn't like at all. Maybe the fact that there were no options for direct messages between community members! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159997/Crowded-Communities/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)