KW Team Leads

KW Team Leads

4.5 / 5 15 reviews

Who Uses This Software?

Real estate agents and teams


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • KW Team Leads
  • teamleads.com/
  • Founded 2013
  • Canada

About KW Team Leads

Close more deals with a lead management solution fully integrated with top technologies.


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KW Team Leads Features

  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

KW Team Leads Reviews Recently Reviewed!

HIGHLY Recommend!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are truly happy with the software! With an office of 15, we rely on streamlining communication and organization. With Team Leads, we are able to all be on the same page, and provide seamless communication through each transaction.
In addition, it's an AMAZING tool for our ISA team! It simplifies the way they prospect and has a very user-friendly approach to scheduling and maintaining follow-up tasks.

We love Teamleads

Mar 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were users of other products. We transferred to Teamleads over a year ago. We love it! The best part is the customer service! They do not mind answering questions and working to meet the needs our team!

Not Impressed

Mar 09, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like the "today" tab, the Vulcan 7 partnership, and the bomb bomb partnership.

Cons: You can't look ahead in your today tab in the future past "next week", doesn't sync well with my email, there isn't a way to make someone a buyer AND a seller, and when someone calls me back, I cannot search quickly to find who it is unless they are an established lead. For example, when people call back and they are prospective, I can't look them up quickly.

Overall: My gmail account still isn't synced to my teamleads after at least 5+ calls. I've called and emailed so many times to ask for help.

Recommendations to other buyers: Update "caller ID" and app. Many times at home, I have to get on my laptop even just to share a lead. I'd love to be able to use my app.

Moving Along Well

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Our team switched to Team Leads specifically for the lead generation and team options, and those are working well for us. And the Lead Management piece of the CRM is a true advantage!

We were challenged early on as to specifically where we would put all the info we had on long-term clients (there weren't a lot of specific fields, and we wanted the info to be searchable, so notes didn't really work). The Team Leads support staff has been fantastic in responding to our plethora of questions over time, in making suggestions for how we can handle things, and in requesting updates. We really appreciated the adjustments a while back to the address section and adding the option for short notes about each address! And we LOVE the new birthday field! We would like to see a birthday field for the "partner" as well. :)
The more we learn, the better we are at finding the best ways to handle information, statuses, drips, etc.

Thank you to the support team who is always patient and helpful when we call - you have really made a difference and fast-tracked our ability to use the CRM to our best advantage!

Vendor Response

by KW Team Leads on March 10, 2017

Thanks Wendy! We appreciate all your feedback and strive to continue to improve. We couldn't do it without you!

Very powerful and improving

Mar 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: TL has a great platform and is working on improving all the time. Once mobile is functioning better, it will be indispensable.

TeamLeads is a great CRM and business partner

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Always improving and an excellent fit for KW team models.

Cons: They seem to be ever improving.

Overall: My team has been using TeamLeads for more than a year. It has come to be an ever important part of our business. I'm happy to discuss my experience with others.

Recommendations to other buyers: Use it with the Vulcan7 integration.

Team Leads User Since the Beginning of Time

Mar 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lead capture, communication log on each lead, easy of use, design, use of word "partner" :)

Cons: Buyer/Seller/Aftercare - I don't like having to choose one, rather be active/pending/closed/future

Overall: The support from TL is fantastic. Always willing to help and answer questions (no matter how many, how crazy, how obvious, etc). System has many fantastic features and flows well with the MREA suggests an agent do to be successful. Could use some more features but I believe we will get there sooner than later.

The one stop shop, for an all in one platform.

Mar 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All in one system. Simple to use.

Cons: No bulk texting (yet). No agent side map search (yet). No outbound call recording (yet)

Overall: With a growing team, it was hard to find a CRM/Website/Lead capture, and auto dialer, all in one that could grow with us. TeamLeads has been that system. They have outstanding service and are always seeking to improve the platform and serve the users and clients. We went from 3-4 closed units a month to 8-9 two months after launching, all due to calls, and past client follow up... and 100% lead accountability. Keep up the work TeamLeads

Vendor Response

by KW Team Leads on March 09, 2017

Thanks for the great review Chris! We are so glad that we have helped you close more deals - let's keep on rocking it!

Our Business Is Increasing Daily With This Program

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it was to learn and to use. Technology is a challenge for someone like me in their 60's. Customer reps have made this product user friendly and have been there whenever we have had a question or a challenge.

Cons: My only challenge was learning to use all or most of the features that the software offers

Overall: Our team has finally found a product that works! We are making huge strides in our business and leads are increasing daily KW Team Leads. It has made my daily calls to our database so much simpler. I would highly recommend this software to other realtors. Customer representatives have been awesome in answering our questions and training us on the software. This program is a game changer!

Recommendations to other buyers: If you use it properly, it can be a game changer. Don't be afraid to reach out when you need help. We have been thrilled with the product and with their customer service.

Vendor Response

by KW Team Leads on March 08, 2017

Thanks for the great review Trish!! We are so glad that we have helped your business become more efficient and successful.

KW Team Leads Review

Mar 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We have been with KW Team Leads for just about a year now. I gave the program 3 stars on Quality, Ease of Use and Functionality only because I know there are features that are being developed that are just not available yet. The customer support aspect is TOP NOTCH. I can call for anything and someone will help me completely and immediately. Value for the money right now is a little skewed, money vs. options and functionality. I hope that KW Team Leads is going to integrate into the new KW Cloud system and will flow our current information seamlessly into it. Overall we look forward to the continued growth and functionality of KW Team Leads!!!!

Great platform getting better daily

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is run by people who listen and work hard to make the software better and more user friendly based on the requests of the users.

Cons: Right now some of it is too segmented and hard to find certain information

Overall: Team leads is our main platform for crm. they continue to improve all the time and the launches coming this Summer will improve the usability as well. The customer service is amazing!

Recommendations to other buyers: Worth the money and a great software to use

Vendor Response

by KW Team Leads on March 08, 2017

Thanks for the great review Justin! We look forward to continuing to improve and we appreciate and value your feedback! We couldn't do it without our clients :)

The account managers are awesome!

Mar 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can track what my leads are doing. I can see how often they are looking at properties.

Cons: no pipeline

Overall: Love how quickly the account managers assist with issues. They never seem irritated and have never talked down to me like with previous CRM's. There are some things I wish the plat form did like a pipeline of some sort and a way to search the filters by deselecting the ones you wish to not include. I am told these things are coming just wish the developers had more help to grow the platform faster. Overall I am happy especially since the platform is continually changing to accommodate our needs. I look forward to the changes to come.

Best All-In-One System for Agent

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The customer support to begin is second to none! The system brings many of the key components of our business together into one which is great. Dialer, database management, text messaging, drip campaigns with video, phone number look up, and expired/fsbo imports to name a few.

Vendor Response

by KW Team Leads on March 06, 2017

Thanks for the review Cheryl!

We own our market because of TeamLeads

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I switched from a much larger competitor when I saw the value this platform brings. Many of the other large team owners I know have also made the switch. Love these guys!

Vendor Response

by KW Team Leads on March 06, 2017

Thanks Zach, keep on owning that market! Glad we are a part of that!

Great response and reaction time

Mar 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Working with Team Leads is fantastic. They are very responsive and open to improving the system and strive to make the user experience as enjoyable as possible. The real estate world is always evolving making it difficult to stay on top of changes. Team Leads works with their clients to improve and adapt the system to help meet the changing real estate landscape for their clients.

Vendor Response

by KW Team Leads on March 06, 2017

Thanks Santa! You guys rock! We love working with you too