--- title: "Shipfusion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipfusion Software - reviews, pricing plans, popular comparisons to other Dropshipping products and more." source_url: "https://www.capterra.com/p/160009/ShipFusion/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Shipfusion Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipfusion ## What is Shipfusion? Shipfusion is the ultimate partner for rapidly scaling DTC brands. Say goodbye to fulfillment headaches and hello to effortless growth with a 3PL that works like an extension of your team. As your trusted partner, Shipfusion provides dedicated, on-site account managers and support team members to answer questions in minutes. Our tech-enabled warehouses and cloud-based software offer real-time order visibility, handling sales spikes and sustained growth effortlessly. Create the perfect customer experience with custom packaging, kitting, and more—if you can dream it, we can do it. Enjoy the personalized service of a boutique 3PL with the powerful reach and cost-effectiveness of strategically located warehouses in Las Vegas, Chicago, Toronto, and York, Pennsylvania. Focus on growing your business while we handle the logistics, letting you scale without limits. No matter how fast you grow, we’re always ahead of your fulfillment needs. ## What is Shipfusion used for? [Order Management](https://www.capterra.com/order-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $0.01 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipfusion?[Manage this product listing](https://www.g2.com/products/shipfusion/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipfusion 4.7 (31) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $0.01 Per Feature, Per Month Starting Price $229 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (31) Ease Of Use 4.2 (1,127) Value For Money 4.7 (29) Value For Money 4.1 (888) Customer Service 4.8 (29) Customer Service 4.3 (1,057) ## Shipfusion alternatives [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160009/ShipFusion/alternatives/) ## FAQs about Shipfusion Overview ### Which roles and teams benefit most from Shipfusion? Shipfusion is most used by operations, fulfillment, and supply chain teams managing order processing, inventory coordination, retail fulfillment, and procurement. Founders, CEOs, and other executives use it to oversee delivery operations and business performance, while marketing, brand, sales, and customer experience teams coordinate customer promises, order communications, and service follow-up. Answer based on 28 reviews Overview ### What company size and industries is Shipfusion built for? Shipfusion is built for rapidly scaling small DTC brands, with 100% of reviewers from small businesses and Consumer Goods leading at 29%. It also serves Health, Wellness and Fitness companies at 18% and Food and Beverages businesses at 14%, supporting brands that need a reliable 3PL partner as they grow. Answer based on 31 reviews Features and Usability ### What are the key features of Shipfusion? Shipfusion offers 3PL management, warehouse management, and inventory management for receiving, tracking, auditing, and optimization. It also includes order fulfillment, order processing, shipment tracking, returns management, and shipment price calculation, plus EDI, API, and third-party integrations for multi-channel eCommerce and transportation workflows. Integrations ### Which third-party tools and platforms does Shipfusion integrate with? Shipfusion integrates with 12 third-party platforms, including ecommerce and payments tools such as Shopify, WooCommerce, Wix, Squarespace, Adobe Commerce, PrestaShop, Ecwid, Shift4Shop, Volusion, ShipStation, Stripe, and PayPal. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Shipfusion offer? Shipfusion provides live online training sessions to help teams get started. This format supports guided setup and real-time instruction, giving users a chance to learn key features and ask questions during the session. Answer based on 1 reviews Getting Started and Support ### What customer support options does Shipfusion offer, and how do users rate the experience? Shipfusion offers email/help desk support, a knowledge base, and chat. Users generally describe the support team as responsive, helpful, and professional, highlighting quick issue resolution and attentive account managers. Reviewers also value detailed onboarding guidance and support tailored to specific business needs. Answer based on 10 reviews ## Features AI summary Based on 7,702 Dropshipping reviews Capterra reviewers highlight these as the features buyers care about most when choosing inventory management software: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Shipfusion supports **Inventory Control** and **Inventory Tracking**, giving businesses a way to manage stock levels accurately and monitor item movement across operations. However, it does not include **Billing & Invoicing**. Instead, it offers other important capabilities that reviewers also value, including **Purchase Order Management** (**44%**), **Order Management** (**47%**), and **Product Identification** (**41%**). These features help businesses keep purchasing organized, process customer orders efficiently, and maintain accurate product records, allowing teams to improve stock visibility and day-to-day order handling. Inventory Control 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases API 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Real-Time Data 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Receive data and information in real time Alerts/Notifications 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Shipfusion 55 features ### All Features - 3PL Management: Outsource and manage third party logistics - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Container Shipping: Shipping products/goods in containers - Data Security: Protect sensitive data for digital privacy - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Fleet Management: Management of commercial motor vehicles for work-related purposes - Forecasting: Form predictions based on past and present data/trends - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (31) 4.7 Based on 31 reviews ## Pricing Value for money 4.7 (29) Basic $0.01 Per Feature,Per Month Value for money 4.7 (29) 4.7 Based on 29 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (29) 4.8 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 31 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(8) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer DTC Fulfillment Used the software for: 3-5 years ### "Great partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2025 Pros Our account managers \[sensitive content hidden\] provide great support. They are always willing to work on solutions for anything that isn't an established procedure. It truly is a partnership and that's reflected in the care they put into their work. D2C order fulfillment is quick and extremely low error. Cons Reporting needs improvements. Lot management could be improved in terms of flexibility and granularity at an order level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Customer Experience Manager Used the software for: Less than 1 year ### "Operational Excellence!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2025 Our overall experience with Shipfusion has been excellent. Fulfillment is reliable, communication is strong, and the biweekly account manager check-ins have been incredibly helpful for identifying trends—like zone-specific transit delays—before they become customer issues. Their team feels proactive and engaged, and we’ve seen a meaningful improvement in operational consistency since partnering with them. Pros Shipfusion’s accuracy and fast fulfillment have had a huge positive impact on our customer experience. Fewer shipping issues mean fewer support tickets and happier customers overall. Cons Transit times can vary depending on the zone and carrier, and it sometimes takes a bit of analysis to pinpoint the cause. The good news is that Shipfusion is always willing to dig in with us during our check-ins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Operations Coordinator Used the software for: 3-5 years ### "Reliable 3PL Partner with Strong Support and Room for System Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Our experience with ShipFusion has been outstanding. From onboarding to ongoing operations, the communication and level of care from the team have been exceptional. Their system has helped streamline our fulfillment workflows and maintain accuracy at scale. Their support in particular has made the partnership feel collaborative and reliable. Pros ShipFusion has been a dependable fulfillment partner that scales well with our business. Their customer support team, especially our account manager \[sensitive content hidden\] , is incredibly responsive and proactive in addressing questions or resolving issues quickly. Their dashboard provides clear visibility into orders, inventory, and shipment statuses, which has helped us maintain accuracy and meet fulfillment timelines consistently. Cons There can be occasional timing challenges during high-volume periods, but the ShipFusion team consistently provide clear updates and ensure that everything moves forward smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Retail Fulfillment Specialist Used the software for: 1-3 years ### "One of the best 3PLs I have ever used" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2025 Overall my experience with Ship Fusion has been a very positive one. I really appreciate how much they are concerned about our business and helping us to continue to grow. I also really appreciate the relationship with our account managers, how quick they are to respond and helpful us resolve any issues we may have or answer any questions we may have. I also appreciate how much they invest in their customer portal and technology. Their customer portal really helps us to manage orders in real time, view inventory, run numerous reports, and even see basic forecasts for our items... all within their easy to use and intuitive customer portal. Pros There are several things that I really like about Ship Fusion. Having used many different 3PLs in the past, one of the main thing I like about Ship Fusion is their customer portal. Their portal allows me to see orders in real time, shipped orders, and any orders that may have issues. I can also run inventory reports and even see basic forecasts by SKU whether it be for D2C or wholesale. I also really respect the relationships I have with our account managers. I can tell they truly care about our account and ensuring that our orders are fulfilled and shipped efficiently and on time. Our account managers are always SUPER helpful and I know they truly care about our business and helping in anyway possible to continue to see it grow. We also have the ability to "rate shop" for delivery services to ensure we are getting the best costs while providing our customers with the best quality shipping method. Their warehouses are always super clean and their employees take wonderful care and concern with our product and fulfilling orders. Cons One of the things that I dislike about Ship Fusion is a very small thing. I just wish I was able to see product weight& DIMS in their customer portal. It would also be nice if the "rate shopping" option was also available for wholesale orders and not just our D2C orders (although it might be something that we can integrate and just need to talk with my account manager further about). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Procurement and Strategic Sourcing Used the software for: 1-3 years ### "I love Shipfusion " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 12, 2025 I love Shipfusion. I have brought business over and I have told multiple companies about them. Shipfusion makes my job easier. Pros Shipfusion handles their business. They are organized, clean, efficient, all the things you want in a 3PL. Cons At times, Shipfusion can communicate more proactively or they can take more initiative on solving problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Martin O. Founder Used the software for: Less than 1 year ### "Easy to Use 3PL Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 21, 2020 Overall we've had a great experience. Very clear communications and easy to work with. Pros Shipfusion is a high quality 3PL that delivers our orders on time. Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call. Their customer support is very responsive (often live chat) on their website or via email. Cons The software has a bit of a learning curve. This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Brand Director Used the software for: 1-3 years ### "Solid & Accessible 3PL" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 21, 2020 Positive - I've enjoyed working with Shipfusion Pros \- Customer Service is top notch - Relatively simplistic, easy to learn / train team members - Projects allow for custom items/tickets which aren't handled typically - Great integration with e-commerce Cons \- A few bugs exists, however when these are flagged the CS team will help resolve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Director Used the software for: 3-5 years ### "A great partner for fulfillment in your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2020 My overall experience with ShipFusion has been incredibly positive. We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you. Our packages are well-prepared, shipped on time and on the rare occasion there is a customer issue, ShipFusion is quick to help us investigate and resolve what happened. It's like having an extended customer support team on your side! I couldn't recommend them more highly if you need a solid, reliable fulfillment partner for your business. Pros What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use. Not only was it powerful to begin with, there have been a few needs specific to our food product business that came up along the way. ShipFusion's development team took it upon themselves to work with us and build these functionalities into the system. This not only benefited us, but all food product customers for ShipFusion. Cons The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team. And the incoming inventory timeline has eased as COVID impacts have lessened in the warehouse demand. They also moved into a larger warehouse to accommodate their growing customer base, which has also alleviated this turnaround time on incoming inventory as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel L. Chief of Staff Used the software for: Less than 1 year ### "ShipFusion - Helps the little guys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2024 It may be due to an extremely poor experience with a different 3PL which paved the way for ShipFusion's already on-point functionality to shine like a supernova in the night sky (yes that may be a bit OOT), but if I had to give a median score of all aspects of the experience, I'd give a solid 9 - with the occasional dip below into the 8 range and definitely occasional 10 score. Pros Amanda is an amazing point of contact within the company. Provides personalized care - quick to give answers, and follows up if she isn't able to provide directly. Minimal issues with fulfillment, though obviously errors happen - but ShipFusion is quick to come up with a solution that not only is beneficial for customers (on the receiving end) but for us as a company as ShipFusion's customer. Cons There are a few glitches within the portal, but they're minimal enough to be forgiven. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Useable, Intuitive Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2020 ShipFusion uses a great software, but we have had issues with their warehouses. Pros I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse. Cons There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160009/ShipFusion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fishbowl vs Shipfusion](https://www.capterra.com/compare/123794-160009/Fishbowl-vs-ShipFusion)