# Shipfusion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shipfusion Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/160009/ShipFusion

---

# 

 Shipfusion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shipfusion

## What is Shipfusion?

Shipfusion helps high-growth ecommerce brands take full control of inventory. Our proprietary 360 platform offers real-time inventory visibility across multiple warehouse nodes, with proactive alerts, SKU-level forecasting, and velocity insights built in. Sync inventory with your ecommerce store, set custom reorder points, and get ahead of out-of-stocks before they happen. With support for bundles, kits, and custom packaging, you’ll know exactly what’s moving, what’s left, and what to prep for next. Plus, with dedicated, in-warehouse Account Managers and owned-and-operated fulfillment centers across North America, we help brands scale confidently, without losing sight of what’s in stock.

## What is Shipfusion used for?

[Order Management](https://www.capterra.com/order-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)

Top alternative

Featured

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$0.01

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shipfusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipfusion.com/&name=Shipfusion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shipfusion

4.7 (31)

VS.

[4.2 (2,018)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$0.01

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (31)

Ease Of Use

4.0 (1,106)

Value For Money

4.7 (29)

Value For Money

3.9 (868)

Customer Service

4.8 (29)

Customer Service

3.8 (1,036)

## Shipfusion alternatives

Highest Rated

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (242)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160009/ShipFusion/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Order Management

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Real-Time Data

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Receive data and information in real time

Alerts/Notifications

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Inventory Management

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Multi-Channel Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Shipfusion 54 features

Outsource and manage third party logistics

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Shipping products/goods in containers

Protect sensitive data for digital privacy

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Management of commercial motor vehicles for work-related purposes

Form predictions based on past and present data/trends

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Transportation of goods/products over long distances using ship

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Manage and organize the shipping, tracking, and delivery of packages

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Checkout of online store

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (31)

4.7

Based on 31 reviews

## Pricing

Value for money

4.7 (29)

Basic

$0.01

Per Feature,Per Month

Value for money

4.7 (29)

4.7

Based on 29 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (29)

4.8

Based on 29 reviews

## User reviews

Overall rating

4.7

Based on 31 reviews

Filter by rating

5(23)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Anais H.

DTC Fulfillment

Health, Wellness and Fitness

### "Great partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2025

Pros

Our account managers \[sensitive content hidden\] provide great support. They are always willing to work on solutions for anything that isn't an established procedure. It truly is a partnership and that's reflected in the care they put into their work. D2C order fulfillment is quick and extremely low error.

Cons

Reporting needs improvements. Lot management could be improved in terms of flexibility and granularity at an order level.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Megan B.

Customer Experience Manager

Food & Beverages

### "Operational Excellence!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Our overall experience with Shipfusion has been excellent. Fulfillment is reliable, communication is strong, and the biweekly account manager check-ins have been incredibly helpful for identifying trends—like zone-specific transit delays—before they become customer issues. Their team feels proactive and engaged, and we’ve seen a meaningful improvement in operational consistency since partnering with them.

Pros

Shipfusion’s accuracy and fast fulfillment have had a huge positive impact on our customer experience. Fewer shipping issues mean fewer support tickets and happier customers overall.

Cons

Transit times can vary depending on the zone and carrier, and it sometimes takes a bit of analysis to pinpoint the cause. The good news is that Shipfusion is always willing to dig in with us during our check-ins.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

Retail Fulfillment Specialist

Health, Wellness and Fitness

### "One of the best 3PLs I have ever used"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2025

Overall my experience with Ship Fusion has been a very positive one. I really appreciate how much they are concerned about our business and helping us to continue to grow. I also really appreciate the relationship with our account managers, how quick they are to respond and helpful us resolve any issues we may have or answer any questions we may have. I also appreciate how much they invest in their customer portal and technology. Their customer portal really helps us to manage orders in real time, view inventory, run numerous reports, and even see basic forecasts for our items... all within their easy to use and intuitive customer portal.

Pros

There are several things that I really like about Ship Fusion. Having used many different 3PLs in the past, one of the main thing I like about Ship Fusion is their customer portal. Their portal allows me to see orders in real time, shipped orders, and any orders that may have issues. I can also run inventory reports and even see basic forecasts by SKU whether it be for D2C or wholesale. I also really respect the relationships I have with our account managers. I can tell they truly care about our account and ensuring that our orders are fulfilled and shipped efficiently and on time. Our account managers are always SUPER helpful and I know they truly care about our business and helping in anyway possible to continue to see it grow. We also have the ability to "rate shop" for delivery services to ensure we are getting the best costs while providing our customers with the best quality shipping method. Their warehouses are always super clean and their employees take wonderful care and concern with our product and fulfilling orders.

Cons

One of the things that I dislike about Ship Fusion is a very small thing. I just wish I was able to see product weight& DIMS in their customer portal. It would also be nice if the "rate shopping" option was also available for wholesale orders and not just our D2C orders (although it might be something that we can integrate and just need to talk with my account manager further about).

Switched from

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

Better integrations and performance and order accuracy as well as technology and customer portal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Katryn W.

Director Procurement and Strategic Sourcing

Consumer Goods

### "I love Shipfusion "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 11, 2025

I love Shipfusion. I have brought business over and I have told multiple companies about them. Shipfusion makes my job easier.

Pros

Shipfusion handles their business. They are organized, clean, efficient, all the things you want in a 3PL.

Cons

At times, Shipfusion can communicate more proactively or they can take more initiative on solving problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Operations Coordinator

Publishing

### "Reliable 3PL Partner with Strong Support and Room for System Improvements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

Our experience with ShipFusion has been outstanding. From onboarding to ongoing operations, the communication and level of care from the team have been exceptional. Their system has helped streamline our fulfillment workflows and maintain accuracy at scale. Their support in particular has made the partnership feel collaborative and reliable.

Pros

ShipFusion has been a dependable fulfillment partner that scales well with our business. Their customer support team, especially our account manager \[sensitive content hidden\] , is incredibly responsive and proactive in addressing questions or resolving issues quickly. Their dashboard provides clear visibility into orders, inventory, and shipment statuses, which has helped us maintain accuracy and meet fulfillment timelines consistently.

Cons

There can be occasional timing challenges during high-volume periods, but the ShipFusion team consistently provide clear updates and ensure that everything moves forward smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Daniel L.

Chief of Staff

Consumer Goods

### "ShipFusion - Helps the little guys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2024

It may be due to an extremely poor experience with a different 3PL which paved the way for ShipFusion's already on-point functionality to shine like a supernova in the night sky (yes that may be a bit OOT), but if I had to give a median score of all aspects of the experience, I'd give a solid 9 - with the occasional dip below into the 8 range and definitely occasional 10 score.

Pros

Amanda is an amazing point of contact within the company. Provides personalized care - quick to give answers, and follows up if she isn't able to provide directly. Minimal issues with fulfillment, though obviously errors happen - but ShipFusion is quick to come up with a solution that not only is beneficial for customers (on the receiving end) but for us as a company as ShipFusion's customer.

Cons

There are a few glitches within the portal, but they're minimal enough to be forgiven.

Switched from

[Atomix Logistics](https://www.capterra.com/p/10015703/Atomix-Logistics/)

There isn't enough space to explain why we were looking to change from Atomix. I have neither the capacity - or willpower - to type a 10K word essay.

Alternatives considered

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)

Reasons for choosing Shipfusion

Felt that it was a better fit for us at this time in our growth.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2024

Hi Daniel, thank you for your feedback. We're very happy to hear that your experience at Shipfusion has been really positive - we also appreciate the shoutout; Amanda is a rockstar! We're always working to improve our products and services to best serve our customers; stay tuned for upcoming new feature releases and tune ups for the Customer Portal. We think you'll love it!

DW

Daniel W.

VP of Operations

Retail

### "Best in the industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

We onboarded with Shipfusion coming from another 3pl who was an absolute nightmare. They got us onboarded quickly, were incredible diligent the whole way through, and then start fulfilling orders without issue. \[sensitive content hidden\], our account manager, hears from us more than she would probably like. Even though that is the case, she has been nothing short of stellar. We get quick responses that answer all of our questions. I think in this industry - you hear a lot of the same BS from 3PLs about how they want to be your partner, and how they go the extra mile, but none of that matters till you see it in practice. I can confidently say Shipfusion puts it into practice. To share an example - we had one major fulfillment issue in the 5 months we have worked with them where around ~75 orders (for context, we do around ~350 orders a day) we're incorrectly fulfilled. We caught the issue Sunday, emailed that night, and by 10 AM the next morning \[sensitive content hidden\] had responded with a detailed report of what happened, what orders we're impacted, and what they we're doing to make it right. I am a firm believer that a businesses true colors show when they are faced with righting a wrong, and I can confidently say that Shipfusion nailed that test. We have worked with 5 other domestic and international 3PLs, and I mean it when I say this team is the best of the best. They are true partners, and we are so excited to grow with them.

Pros

Attention to detail and customer service - we have been with ship fusion for nearly 5 months and they have been nothing short of legendary. Particularly I need to shout out our account manager, \[sensitive content hidden\]. She is attentive, responsive, on the ball, accountable, you name it. In addition to the level of service, their execution is impeccable. Our order error rate has never been lower, all our orders are fulfilled on time, we are billed what we expect to be billed. From top to bottom - they are amazing. I know it kind of sounds like I am hyping them up too much - but its just all true. It was the best decision we made partnering with them.

Cons

The only thing is they are a little pricey, but in my opinion, it is worth it. They treat you like a genuine partner, and you cannot put a price tag on that.

Switched from

[Atomix Logistics](https://www.capterra.com/p/10015703/Atomix-Logistics/)

The other product was borderline criminal.

Alternatives considered

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)

Reasons for choosing Shipfusion

Best sales pitch, and I liked the team alot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2024

Hi Daniel, thank you for your very detailed feedback! We're elated to hear about your amazing experience with Shipfusion. Our client success team strives to act as an extension of your business so that way, we can serve you best. Thank you for your partnership and we look forward to growing together!

CE

Collin E.

Customer Experience Coordinator

Publishing

### "Shipfusion is the BEST!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2024

Our overall experience with Shipfusion has been nothing short of incredible. From the very beginning, they have consistently exceeded our expectations in every aspect of their service. Their attention to detail, commitment to excellence, and dedication to customer satisfaction have made a significant impact on our operations. We've seen firsthand how their expertise and reliable support have streamlined our logistics, allowing us to focus more on growing our business. Their team's professionalism and responsiveness have instilled a deep sense of trust and confidence in their ability to handle even the most complex challenges with ease. In short, partnering with Shipfusion has been a game-changer for us, and we couldn't be more pleased with the outstanding experience we've had working with them.

Pros

I love their internal systems and their ability to identify an issue and then create a resolution tailored to each unique area of a business. The customer support team is phenomenal, with a quick response time and generous and compassionate staff.

Cons

None currently! They have been great, and if any issues arise, we openly discuss how we can improve that process in the future!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2024

Hi Collin, thank you for taking the time to write a detailed review! We are very happy to see that you're experience with Shipfusion has been incredible. We appreciate your continued support and partnership!

LG

Lisa G.

fCOO

Consumer Goods

### "Great 3PL for first time shippers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 16, 2024

Pros

Shipfusion's team has been all hands on deck to get us set up. We love the easy to use dashboard.

Cons

I wish that there were more low cost carrier options - seems to be a bit of a jump in price between short delivery time to compete with Amazon and much longer times that are more affordable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2024

Hi Lisa, we appreciate your feedback and thanks for sharing! Depending on the carrier/service, speed and quality will certainly be reflected on the price. At Shipfusion, we pride ourselves in providing very competitive carrier rates and our dedicated team is constantly working with our carrier partners to ensure that. We recommend reaching out to your Account Manager to see how you can further optimize your carrier strategy!

EB

Erik B.

Customer Service Manager

Food & Beverages

### "A+ Portal Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 15, 2024

Pros

The ShipFusion Portal is incredibly intuitive and easy to navigate

Cons

If anything, maybe a better self service help center.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2024

Hi Erik, thank you for taking the time to share your experience! Our Knowledge hub is undergoing major content updates with the help articles and you can also expect more helpful material such as recorded demos, future webinars, etc. Stay tuned!

[View all Reviews](https://www.capterra.com/p/160009/ShipFusion/reviews/)

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Popular comparisons

[Fishbowl vs Shipfusion](https://www.capterra.com/compare/123794-160009/Fishbowl-vs-ShipFusion) 

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