# CareSuite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CareSuite Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more.

Source: https://www.capterra.com/p/160096/CareSuite

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# 

 CareSuite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CareSuite

## What is CareSuite?

CareSuite by QuickMar is a complete EHR Solution. CareSuite includes QuickMAR (eMARs), ADLs, Assessments, Care Plans, Financial, Compliance, Behavior Management, Incident Reporting, Inventory Tracking and more. CareSuite is extremely easy to use and works offline.

## What is CareSuite used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CareSuite

4.1 (10)

VS.

[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

$2

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (10)

Ease Of Use

4.7 (172)

Value For Money

4.4 (9)

Value For Money

4.5 (141)

Customer Service

3.8 (8)

Customer Service

4.9 (169)

## CareSuite alternatives

Highest Rated

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160096/CareSuite/alternatives/)

## FAQs about CareSuite

Overview

### Which roles and teams benefit most from CareSuite?

CareSuite benefits nursing leaders, frontline care staff, administrative teams, and IT support roles that manage daily healthcare operations. Directors, supervisors, and executives use it to oversee compliance, documentation, and service delivery, while assistants, concierges, analysts, and system administrators rely on it to streamline records, support workflows, and maintain system performance.

Answer based on 10 reviews

Overview

### What company size and specific industries is CareSuite built for?

CareSuite is designed for assisted living and long term care facilities, making it a fit for organizations in senior care and related healthcare services. It also serves pharmacy partners that use its QuickMAR eMAR software, so it suits providers and supporting pharmacy operations in these care settings.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of CareSuite?

CareSuite offers admissions management, lead management, and care plan management for resident intake and service tracking. It also includes billing and invoicing, medication history, meal and nutrition management, incident management, staff management, event and activities planning, and work order management for daily facility operations.

Getting Started and Support

### What training and onboarding options does CareSuite offer?

CareSuite provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover scheduled group learning, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does CareSuite offer?

CareSuite offers chat support for customers needing help with the product. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed from user experience data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Admissions Management

Handle the registration and admission process for existing and new students

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Event/Activities Planning

Plan events and/or activities

Incident Management

Manage and track all disruptions and incidents

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Meal/Nutrition Management

Meal and snack planning, scheduling and distribution

CareSuite 9 features

Handle the registration and admission process for existing and new students

Manage the treatment plan and coordination between care providers and patients with special health care needs

Plan events and/or activities

Manage and track all disruptions and incidents

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Meal and snack planning, scheduling and distribution

Access to patient medication history data

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.8 (10)

3.8

Based on 10 reviews

## Pricing

Value for money

4.4 (9)

Free Trial

Free Version

Basic

$2.00

Flat Rate,Per Month

Value for money

4.4 (9)

4.4

Based on 9 reviews

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## Support, customer service and training options

Customer Service

3.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (8)

3.8

Based on 8 reviews

## User reviews

Overall rating

4.1

Based on 10 reviews

Filter by rating

5(2)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AE

Austin E.

President

Hospital & Health Care

### "Intuitive and Inexpensive EHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 22, 2021

Pros

Accessible anywhere, easy to find resident data and use eMAR

Cons

No billing feature, and reports are poorly organized and hard to customize

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mohamed O.

System Enginner

Information Technology and Services

### "Care Suite "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 26, 2019

Pros

The idea of the software it's great. I like using electronic documentation system. Use at group homes or assisting living to track behavior, medication admin and work notes.

Cons

The software is buggy need an update and add more feature for the user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Ruth H.

Administrative Assistant

Hospital & Health Care

### "To the point"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 11, 2019

Pros

It seems to be intuitive and gets the job done.

Cons

It seems to load slowly on my home computer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Timothy S.

Director of Nursing

Hospital & Health Care

### "Caresuite QuickMar comes to New Horizons Resources"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2019

Excellent software. My agency runs group homes and supportive apartments for the developmentally disabled community. Caresuite QuickMar is a cost effective and efficient system that will prevent MAR documentation issues.

Pros

Coordination between Hudson Regional LTC Pharmacy and Caresuite QuickMar is awesome. Training videos are spot-on. We uploaded videos to our in house training modules (Relias). Our staff and supervisors were able to quickly learn the system. We implemented QuickMar seamlessly. Hooking up barcode scanners to use on our blister packs will help prevent medication errors. Our agency is audited by NYS OPWDD. We can print our MARS for their viewing during audits. We will be implementing QuickMar in our 30 group homes over the next few months. Customer service executives from the Caresuite Team have been marvelously supportive. Thanks

Cons

We are only using the MAR portion of CareSuite. We have other systems (precision Care) in place to track incidents, charting notes, bowel movements, controlled substances etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Executive Director

Health, Wellness and Fitness

### "I'm neutral"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

March 12, 2019

I am neutral about CareSuite. I don't have anything terrible to say about it, but I also don't have anything wonderful say. It interfaces with our eHR and our Pharmacy, but isn't seamless. It's fairly easy to learn.

Pros

Easy to learn. Fairly intuitive. Integrates with our eHR.

Cons

Lacking customer support. No automated alerts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Elizabeth S.

Electronic Documentation Administrator

Non-Profit Organization Management

### "CareSuite for MAR "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 14, 2018

My overall experience is limited, but I do like the look of the system and the fact you can see the person's picture before giving meds. I fill in for the administrator for user privileges.

Pros

I like that staff can electronically record the passing of medications and everyone can see from other sites.

Cons

When the system has updates, it seems to cause issues and we have to manually reset.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Joy P.

Supervisor

Hospital & Health Care

### "Good software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 29, 2018

Decent program, easy to use or to explain to others.

Pros

Keeps all of my residents info handy in case I need it quickly.

Cons

Tends not to work very well with a weak internet connection (i.e. if you get too far away from the wifi signal the program will lag and error out)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jessie W.

Application Support Analyst

Individual & Family Services

### "Caresuite is user friendly and makes the act of passing medications to those in need straightforward"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 8, 2018

Pros

The ease of use for the everyday user. This electronic MAR can make the most complicated med pass and turn it in a clear, concise and easy task. The pharmacy interface is seamless and comes integrated in the program unlike some eMAR software options that are only now working in a pharmacy interface. Lastly, QuickMAR as a company is open to feedback and product enhancement ideas. I have been using the software for the last 6 years and have had multiple enhancement requests accepted and included in software updates.

Cons

The admin functionalities of Caresuite leave something to be desired. For instance, as the admin I am unable to do a search for an individual user through a search bar. Instead I have to scroll through some 1500 users to find the one in question. Additionally, some of the report offerings could be better....for instance a med history report currently does not exist.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christal B.

Concierge

### "CareSuite is used in my work 24/7 and it's very easy to get used to using and editing information. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 11, 2018

Pros

The best thing about this software is how easy it is to use. Everything you need to find can be found quickly and easily and I like that I can print out all of my information onto one sheet for doctor appointments at a click of the mouse. I also like its messaging system and how urgent messages pop up the moment you open the software.

Cons

I can't say too many negative things about this given that I thoroughly feel good each and every time I use it but sometimes it'll have me sign in more than once before it opens but I'm not sure if that's from the application or my computer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Heidi G.

LPN

Hospital & Health Care

### "Excellent programming! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2017

It allows the Medication technician and easy and efficient way to pass medications.

Pros

I like that it is very user friendly. New staff coming on are able to make error free med passes because there is not an overwhelming amount of medications to look at, it is just the medication that are needed for that pass.

Cons

I do not like that you can not make changes that the pharmacy has inputted. It seems that there are times that they need a correction and we have to call the pharmacy and have them change it, because if we delete the medication then the pharmacy can not see what we have inputted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160096/CareSuite/reviews/)

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