# CareSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CareSuite the right Assisted Living solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160096/CareSuite/reviews --- CareSuite 4.1 (10) [View alternatives](https://www.capterra.com/p/160096/CareSuite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CareSuite Ease of use 4.3 Customer Service 3.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessie W. Application Support Analyst Individual & Family Services Used the software for: 2+ years ### "Caresuite is user friendly and makes the act of passing medications to those in need straightforward" May 8, 2018 4.0 Pros The ease of use for the everyday user. This electronic MAR can make the most complicated med pass and turn it in a clear, concise and easy task. The pharmacy interface is seamless and comes integrated in the program unlike some eMAR software options that are only now working in a pharmacy interface. Lastly, QuickMAR as a company is open to feedback and product enhancement ideas. I have been using the software for the last 6 years and have had multiple enhancement requests accepted and included in software updates. Cons The admin functionalities of Caresuite leave something to be desired. For instance, as the admin I am unable to do a search for an individual user through a search bar. Instead I have to scroll through some 1500 users to find the one in question. Additionally, some of the report offerings could be better....for instance a med history report currently does not exist. Review Source VR Verified Reviewer Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "I'm neutral" March 12, 2019 4.0 I am neutral about CareSuite. I don't have anything terrible to say about it, but I also don't have anything wonderful say. It interfaces with our eHR and our Pharmacy, but isn't seamless. It's fairly easy to learn. Pros Easy to learn. Fairly intuitive. Integrates with our eHR. Cons Lacking customer support. No automated alerts. Review Source Mohamed O. System Enginner Information Technology and Services Used the software for: Less than 6 months ### "Care Suite " July 26, 2019 3.0 Pros The idea of the software it's great. I like using electronic documentation system. Use at group homes or assisting living to track behavior, medication admin and work notes. Cons The software is buggy need an update and add more feature for the user. Review Source HG Heidi G. LPN Hospital & Health Care Used the software for: 2+ years ### "Excellent programming! " November 14, 2017 4.0 It allows the Medication technician and easy and efficient way to pass medications. Pros I like that it is very user friendly. New staff coming on are able to make error free med passes because there is not an overwhelming amount of medications to look at, it is just the medication that are needed for that pass. Cons I do not like that you can not make changes that the pharmacy has inputted. It seems that there are times that they need a correction and we have to call the pharmacy and have them change it, because if we delete the medication then the pharmacy can not see what we have inputted. Review Source TS Timothy S. Director of Nursing Hospital & Health Care Used the software for: Less than 6 months ### "Caresuite QuickMar comes to New Horizons Resources" April 3, 2019 5.0 Excellent software. My agency runs group homes and supportive apartments for the developmentally disabled community. Caresuite QuickMar is a cost effective and efficient system that will prevent MAR documentation issues. Pros Coordination between Hudson Regional LTC Pharmacy and Caresuite QuickMar is awesome. Training videos are spot-on. We uploaded videos to our in house training modules (Relias). Our staff and supervisors were able to quickly learn the system. We implemented QuickMar seamlessly. Hooking up barcode scanners to use on our blister packs will help prevent medication errors. Our agency is audited by NYS OPWDD. We can print our MARS for their viewing during audits. We will be implementing QuickMar in our 30 group homes over the next few months. Customer service executives from the Caresuite Team have been marvelously supportive. Thanks Cons We are only using the MAR portion of CareSuite. We have other systems (precision Care) in place to track incidents, charting notes, bowel movements, controlled substances etc. Review Source CB Christal B. Concierge Used the software for: 6-12 months ### "CareSuite is used in my work 24/7 and it's very easy to get used to using and editing information. " April 11, 2018 5.0 Pros The best thing about this software is how easy it is to use. Everything you need to find can be found quickly and easily and I like that I can print out all of my information onto one sheet for doctor appointments at a click of the mouse. I also like its messaging system and how urgent messages pop up the moment you open the software. Cons I can't say too many negative things about this given that I thoroughly feel good each and every time I use it but sometimes it'll have me sign in more than once before it opens but I'm not sure if that's from the application or my computer. Review Source AE Austin E. President Hospital & Health Care Used the software for: 2+ years ### "Intuitive and Inexpensive EHR" December 22, 2021 4.0 Pros Accessible anywhere, easy to find resident data and use eMAR Cons No billing feature, and reports are poorly organized and hard to customize Review Source JP Joy P. Supervisor Hospital & Health Care Used the software for: 2+ years ### "Good software!" October 29, 2018 4.0 Decent program, easy to use or to explain to others. Pros Keeps all of my residents info handy in case I need it quickly. Cons Tends not to work very well with a weak internet connection (i.e. if you get too far away from the wifi signal the program will lag and error out) Review Source ES Elizabeth S. Electronic Documentation Administrator Non-Profit Organization Management Used the software for: 2+ years ### "CareSuite for MAR " December 14, 2018 4.0 My overall experience is limited, but I do like the look of the system and the fact you can see the person's picture before giving meds. I fill in for the administrator for user privileges. Pros I like that staff can electronically record the passing of medications and everyone can see from other sites. Cons When the system has updates, it seems to cause issues and we have to manually reset. Review Source RH Ruth H. Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "To the point" July 11, 2019 4.0 Pros It seems to be intuitive and gets the job done. Cons It seems to load slowly on my home computer. 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