Smoobu

Smoobu


5 / 5
6 reviews

Who Uses This Software?

We are serving vacation rental owners all over the world. We are focussing on independent landlords and agencies with up to 50 units.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Smoobu
  • www.smoobu.com/en/
  • Founded 2014
  • Germany

About Smoobu

Smoobu is a web based software that enables the effective management of your vacation rental. We focus on owners of vacation rentals rather than agencies.


Smoobu Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Smoobu Reviews Recently Reviewed!


You can phone them! You call them, they answer. They listen, they do what you want. In minutes!

Nov 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, intuitive. Great dashboard with everything you need all in one screen. All backed up by the best customer service I have had with a Channel Manager. It's like having a back office that actually likes working with you. Before discovering Smoobu I had tried 2 other channel managers. I lasted 9 months with the first and only 3 months with the second. They were difficult to navigate, badly designed. The customer service was awful, you had to either send an email and wait for a reply or make an appointment sometime in the future to get a call back (that often just didn't happen). I was going crazy and about to give up on finding something that worked. Then I found Smoobu. It was a Saturday afternoon, and they had a telephone number. Just out of curiosity I called (expecting a voicemail saying they were closed). Much to my surprise a human being answered. I was up and running within hours. A connection that with a previous company had taken 3 weeks took them 2 minutes. Yes I know, unbelievable. No more stress. No more feelings of isolation. No more double bookings (and being told it was somehow my fault). I am now relaxed and happy and growing my business. And concentrating on my guests. I really feel like I have found a business partner who cares about me and is part of my success.

Overall: It supports my business, and saves me time and money. It also frees me up to grow my business and add new channels with confidence

Smoobu just works

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really love using Smoobu in my business, it is so easy to use across platforms, and it allows me to run my business the way I envisaged it when I started, by being responsive to the needs of my guests. It helps me to be professional and to stay on top of everything. It also helps me to sleep at night

Cons: There is nothing that I dislike about the software, I recommend that anybody in the room rental, holiday letting or hotel business gives it a try

Overall: The most important consideration for me was to be able to sync instantly across multiple booking channels, including my own website. Now that I can do this it means I can have instant booking switched on without the stress of worrying about double bookings. Smoobu just works great

Best value for money, actually best value overall

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been looking at different alternatives for quite some time. I had heard about a supposedly awesome dashboard that Smoobu had to . Turns out is was true. Also super reliable Channel Manager. They focus on the right things and make it super easy to use. Customer service was actually more knowledgeable about portals that the portals themselves.....

Cons: Would be nice to see some more external integrations. But they said there was more coming up

The cheapest channel manager out there

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and set up your rentals. Works very efficiently

Cons: I think they could work a little on the interface, and make it a little more robust

Vendor Response

by Smoobu on April 16, 2019

Hi Kostas,
thanks for your review and feedback. Working on making the platform better and more user friendly every day. If you have specific aspects please let us know via mail.
Best
Philipp

Highly recommended!

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am new in the holiday home rental business and I needed a program easy to use to synchronize different booking platforms. I have only one property in Corfu to manage and can't use the programs designed for hotels. I am using the program about one month now. Each time I received a booking from one platform it was immediately blocked on the others. Once I contacted the support center of smoobu and got immediately answers to my problems.

Cons: Until now there is nothing I could say about this software that is negative.

Overall: Easy to use, quick support service, ideal channel manager for booking platforms!

Easy and funcional

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great support and easy to use. The app works really well

Cons: Nothing really to complain about.. More that I haven't learned everything yet

Overall: Take the stress away with dobble booking and let's you have a great control