# Smoobu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Smoobu the right Vacation Rental solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160106/Smoobu/reviews/

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Smoobu

4.5 (195)

[View alternatives](https://www.capterra.com/p/160106/Smoobu/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Smoobu

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

MM

Martin M

DirectorHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“The channel manager’s ability to sync bookings across multiple platforms like Airbnb and Booking.com was a key advantage, helping to prevent double bookings.“

March 24, 2025

IB

IRENA B

Property ownerReal Estate, Self-employedUsed the software for: Less than 6 months.

“No push notifications from Airbnb & Booking to the Smoobu app when a guest (Airbnb) sends an enquiry only (before they book) I do not receive this into my Smoobu messages. when a guest books and the booking confirmation email is sent, it does not appear in my Smoobu message inbox either so I dont see the communication trail.“

September 5, 2024

CT

Chrissy T

DirectorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“It help to intergate all my property across all platform and really save lots of time with the monitor of inventory availability“

December 2, 2024

MM

Martin M

DirectorHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“The lack of attention to customer feedback, combined with ongoing technical issues and unreliable support, makes it harder to justify continuing with the software. Unless Smoobu prioritizes stability, usability, and customer engagement over constant, untested updates, I would not recommend it for serious property managers.“

March 24, 2025

MM

Martin M

DirectorHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“Some of the automation features, such as message templates and guest communication, were helpful in streamlining operations.“

March 24, 2025

MM

Martin M

DirectorHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“Additionally, there is a strong focus on launching new features that often feel rushed and inadequately tested, causing more problems than they solve.“

March 24, 2025

SC

Stephan C

Owner and ManagerHospitality, Self-employedUsed the software for: More than 2 years.

“I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities.“

March 16, 2026

Pedro C

CEOReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“The “prices” section can be difficult to understand at first; that part could be simplified.“

August 23, 2025

## Showing most helpful reviews

Showing 1-25 of 195 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pedro C.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "The perfect tool for your first property"

August 23, 2025

5.0

Smoobu was my first PMS. When I bought my first vacation rental property, I was torn between several options, but after talking to colleagues in the industry, I finally decided on Smoobu. The learning curve is easy; there are only two or three aspects that might be a little complicated, but you learn quickly. It's very intuitive, with a simple but effective control panel. I think it's the perfect tool for getting started.

Pros

It's easy and intuitive to start with. The learning curve is quick, I only got stuck in the section on setting prices and minimum nights. There have never been any duplicate bookings and the support team is good. I think it's good value for money.

Cons

When you grow and have many properties, it offers fewer features than other PMSs. The connection to other software that helps with tourist property management is not as extensive as in competing PMSs. The “ANALYTICS” section could be more comprehensive. The “prices” section can be difficult to understand at first; that part could be simplified.

Review Source

CT

Chrissy T.  
Director  
Real Estate  
Used the software for: 2+ years

### "Mainly pleasant experience with a few Tech glitch over the years"

December 2, 2024

4.0

we were with them for a couple of years and it help to tracked our property inventory availablity for our property service accoomdation.

Pros

It help to intergate all my property across all platform and really save lots of time with the monitor of inventory availability

Cons

There are a few time when the system fail to sync with other platform and we end up having to sort out all the double booking with lot of hassle. But generally their customer service are very fast to response and also help to resolve the issue.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing Smoobu

Guetsy is A popular choice for larger property managers, Guesty offers a comprehensive suite of features, including advanced automation, dynamic pricing, and robust reporting, but is more pricey

Review Source

SC

Stephan C.  
Owner and Manager  
Hospitality  
Used the software for: 2+ years

### "SMOOBU was good 5 years ago... then became too expensive and lacked the qualities found in another Channel Manager."

March 16, 2026

3.0

It was a good experience for the first two years, then SMOOBU lacked improvements, updates, upgrades and became too expensive. I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities.

Pros

Solid experience. Does the job : for a few years, it was a good solution, until the price went soaring up, with no improvements.

Cons

More expensive than other Channel Manager Solutions. Lacks major elements : create multiple payment on website plugin. Calendar and price management slow.

Alternatives considered

[Hostex](https://www.capterra.com/p/254972/Hostex/)

Reason for choosing Smoobu

I didn't : I quit Smoobu and switched to Hostex which is much better and cheaper.

Review Source

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: 2+ years

### "Good for small company"

October 16, 2023

4.0

Overall a good experience. We used Smoobu, untill we started hiring Customer Service staff and they needed a centralized communication terminal that when we switched. For most entrepreneurs who runs Airbnbs it works great, in many wasy more simple than other solutions on the market. I wish they did make the SMS automation work, I wish full API integration with VRBO worked as well. But you cant get everything.

Pros

Price is the best. It does basic things like it will keep all your listings in sync. Forget about centralized messaging, because certain things just won't sync like VRBO. But for small operators 1-5 peroperties it works great, and price you can't beat

Cons

no full API integration with VRBOlack of SMS automationsCustomer Service doesn't existi, you can create a ticket they will answer next week

Switched from

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

sms automationcentral messagingVRBO full api integrationCustomer Service

Review Source

RQ

Rebecca Q.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Everything you need in a PMS"

May 25, 2024

5.0

This is a great PMS. I haven’t had any glitches or issues with it which is one of the most important things. It does everything I need it to do. I have recommended it to many people and have used it for several clients as a booking engine on their direct rental sites.

Pros

I have used Smoobu for 4 years now for my 6 listings and use it as a booking engine on my own website. It works wonderfully. I love the ease of use as a user and to set up. It has many great features from the automated guest messages, guidebook, booking engine, etc. I have used for several client’s websites as well.

Cons

There are a couple features I wish it had, mostly to do with pricing/discount options to offer so I could offer the same options that I do on Airbnb. I wish that you could set up discounts fo specific dates. Unfortunately any discounts set up apply to all dates. I do wish the pricing sync with VRBO had been fixed by now.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Smoobu

The price was better and the customer support was great as I could call and talk to someone (this is not the case anymore).

Switched from

[Planyo](https://www.capterra.com/p/125924/Planyo/)

My previous software was clunky and a bit limited. The booking engine didn’t work very well.

Review Source

CM

Cheryl M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Highly recommend Smoobu - even if you are a small operator"

November 7, 2022

5.0

Smoobu Customer Service is Fantastic! I always get a quick response, and they never make me feel 'dumb' - because sometimes I ask some off-the-wall questions! I highly recommend Smoobu to all vacation rental owners. We only have 2 units, and we couldn't do it without them!

Pros

What we like most about the software: ease of use, communication templates/scheduling of messages, ability to update rates and they immediately update across all connected OTAs, ability to set % increases on OTAs over our direct book rates, Digital Guest Guidebook (& how easy it is to customize regarding what guests see before, during & after their stays), & the ability to nest units. There's more to like out the software, but these are the top items on our list.

Cons

Always looking for more features, but what they already have far exceeds previous channel managers I've used.

Switched from

[Beds24](https://www.capterra.com/p/123511/Beds24-com/)

Beds24 lacked superior Customer Service, and they charged by OTA, versus by unit.

Review Source

PD

Patricia D.  
Owner  
Hospitality  
Used the software for: I used a free trial

### "Did not work for my Vacation Rentals"

November 12, 2020

1.0

I used this software about every minute of the free software trail, switching both my airbnb and vrbo 5 listings from current software to Smoobu. what a nightmare. I've been using Bookerville which is loaded with features, but doesn't quite have the smooth look of Smoobu. Instead of throwing my efforts into Bookerville, I thought all Softwares were the same.... No they are not. My Smoobu experience had be fall in LOVE with Bookerville and take the effort to expand my use of their numerous fully developed features. Describe my overall experience with Smoobu? Above all it convinced me that I had the best vacation software in Bookerville over all its competition.

Pros

Very attractive. It has a very clean feel to it and nicely visual

Cons

There were quite a few issues that I thought they may over time address, but I'd have to say the absolutely most shocking shortcoming of this software was an inability for guest who comes to your website to get an itemized quote. I actually called and arranged a VERY early morning conference call with this European based company.... and this is just one of the crazy, head scratching things about this software. It allows you to imbed a link from them to your own company website for guests to get a quote; but this is a total quote.... No itemized quote. So if you've got a $1000 refundable deposit, guests don't know that, its just this HUGE total, without details on cleaning fee, taxes, options, refundable deposit, etc. From here, the guests can contact you for the itemized quote and book. What the heck? why can't they book on line? why can't they see an itemized quote? This is just one of the things that Smoobu knew hosts would want, but that they didn't bother to do right.... and unfortunately one of so many half way done things .... I guess so they could add it to their feature list, but it is completely useless. Just having an itemized quote and booking the guest later would have been a huge help, but they couldn't be bothered to do this.... and with refundable deposits in one HUGE total ... hosts will have to clutter their websites with explanations.

Reason for choosing Smoobu

I didn't choose Smoobu above other products. I tried the Free Trail and while it took about every minute of the full trial to realize .... pretty much at every turn, this was not the best option for me, a vacation home owner who has 5 rentals of various sizes. The smallest sleeping 2 people going right up to the largest vacation house in my tourist coastal market, sleeping up to 27 people.

Switched from

[Bookerville](https://www.capterra.com/p/118312/Bookerville/)

I wrongly assumed Smoobu was an updated, more features, easier use software. It was not.

Review Source

Response from Smoobu

November 17, 2020

Dear Patricia, thanks for your review! I quickly checked all your tickets and I understand where you are coming from. What you are looking for is a high end agency solution that can cover all your details for your business. we are however targeting owners and we are providing a very affordable solution. So indeed our software may not be what you need. But please also note that a product you are looking for will cost you a multiple of Smoobu. Also e.g. if you want to put a deposit you can add it to the extras that will not be displayed in the overall costs of the booking. So for your main point there is actually a solution we can offer. Wishing you all the best Philipp

RI

Ryohei I.  
Property Owner  
Hospitality  
Used the software for: Less than 6 months

### "Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING"

November 21, 2019

5.0

Pros

Firstly, for someone who has hardly used a channel manager, the learning curve is always going to be a thing no matter which service you decide to use. This was the case for me, after reading countless reviews I decided to trial Smoobu and am now a paid user. And when the learning curve is unavoidable, Smoobu truly shines with their CUSTOMER SUPPORT - it is definitely one of their best features. Their chat team works in German-time (and they are not available 24/7), but it was definitely handy when you're based overseas. Their e-mail support team I find are VERY experienced, fast, helpful, patient, understanding and respectful - I seriously only have praise for them! They truly helped a novice channel manager user like myself troubleshoot, configure, and set up the optimal solution that works best for my particular business size and workflow. Regarding the SOFTWARE FEATURES, I think we always tend to want more, and more of the available features offered more seamlessly and automated, so I don't think it's even fair to expect EVERYTHING, and the simplicity of Smoobu's software - both in UI and UX, once you get a grip on it, is a HUGE asset that eliminates and minimises all the headaches we go through as owners and managers. And finally - PRICING. Based on my own research I think their overall quality offering is astounding vis a vis the cost. I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using!

Cons

EMAIL SUPPORT > CHAT SUPPORT: Though chat support is easier to access, for an actual conundrum or a multilayered question you're facing I would definitely go through their e-mail support since they can constructively engage with your problems (maybe also because they have more time to respond?), and you really feel that they are there to help you! But the chat team is great too for small questions you might have (but sometimes they disconnect in the middle of a question - but don't be discouraged and take that to e-mail or maybe call though I haven't tried that personally!) GOOD DESIGN BUT NOT YET MIND-BLOWING: It is minimal, clean and ticks all the right boxes in terms of UI / UX and it is not at all problem for internal admin use, but for someone who comes from a creative industry background (e.g. used to the intuitive approach of Apple products and have done consumer-facing communication work) I do think their consumer-facing features (like their new GUEST APP and WEB EMBEDDABLE BOOKING TOOL) can be further reimagined based to align themselves with consumers who are spoiled by Apple, Google et al. providing great design to the mainstream. So in sum, based on a philosophy that good design → looks great and ALSO heightens practicality. TWO-WAY SYNCS VS iCAL SYNC: Not a con but a note - with Airbnb when you sync via their two-way sync it makes it impossible to view or edit your calendar on Airbnb. It's great but I found it easier to iCal sync like the rest of the platforms!

Alternatives considered

[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Switched from

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

They are great too don't get me wrong! But Lodgify was just too expensive for my specific business size of three properties.

Review Source

MM

Martin M.  
Director  
Hospitality  
Used the software for: 2+ years

### "The have lost they way....."

March 24, 2025

1.0

My experience with Smoobu has become increasingly frustrating. What was once a solid, user-friendly platform has evolved into a system that feels disjointed and difficult to navigate. The lack of attention to customer feedback, combined with ongoing technical issues and unreliable support, makes it harder to justify continuing with the software. Unless Smoobu prioritizes stability, usability, and customer engagement over constant, untested updates, I would not recommend it for serious property managers.

Pros

Smoobu was once a reliable and user-friendly property management tool for vacation rental hosts. The channel manager’s ability to sync bookings across multiple platforms like Airbnb and Booking.com was a key advantage, helping to prevent double bookings. Some of the automation features, such as message templates and guest communication, were helpful in streamlining operations.

Cons

Unfortunately, Smoobu continues to fall short in several areas. Frequent product and menu changes have made it increasingly difficult to manage even simple tasks, reducing overall efficiency. Customer support has significantly deteriorated over the past five years, with little to no effort to engage with customers or address concerns effectively. Recent integrations with Airbnb and Booking.com have caused major issues, including automated guest communications no longer being delivered, leading to frustration for both hosts and guests. Additionally, there is a strong focus on launching new features that often feel rushed and inadequately tested, causing more problems than they solve.

Review Source

NE

Nicole E.  
Profesional Cleaner and Organizer  
Hospitality  
Used the software for: 6-12 months

### "Smoobu, low listing prices and great perks !! "

May 15, 2025

5.0

Smoobu offers a free website builder with direct booking! This is crucial to quick and easy bookings that go directly to me.

Pros

Smoobu made listing multiple properties not be a headache anymore. I don’t have to worry about double listings now!

Cons

Time Zone differences make it a little difficult to communicate so I think this could be better to have more availability.

Review Source

BA

Bobby A.  
Director  
Human Resources  
Used the software for: I used a free trial

### "Efficient Property Management with Easy Booking Syncing"

April 16, 2025

4.0

Overall, my experience with Smoobu was great. It efficiently centralized booking management and communication, saving time and reducing errors. The interface was intuitive, though more customization options for reports would be helpful.

Pros

What I liked most about Smoobu was its all-in-one platform that synced calendars and messages across booking sites, saving time and avoiding double bookings. The interface was clean and easy to navigate.

Cons

What I liked least about Smoobu was the limited customization options for reports and the occasional delay in syncing changes across platforms.

Review Source

PS

Polas S.  
Administrator  
Real Estate  
Used the software for: 2+ years

### "27+ rental properties in Smoobu"

August 10, 2023

5.0

There are many cons and pros to this chanel manager, but we are still planing to use it as moving from it with a lot of properties would not be worth our time. The chanel manager offers us stability majority of time and a website integration.

Pros

Smoobu app is a good starting point for anyone who want to give a chanel mannager a try.We currently have 27 properties and all of them are managed through smoobu. Website is built through smoobu (you can check it - www.poloapartments.lt)As a user for more than 3 years, I can recommend this program as it is easy to use, responsive and gives us a lot of functions.The price is very good compared to all other chanel managers.

Cons

However, there are flaws. For example, our website is built on 3 different languages, while smoobu check-out is only in one language. I have personally been requesting this change for more than 1 year. No progress. (To add, they do boast that they adapt their program to their clients needs).Some times there are maintanances that make the smoobu completely offline. If it happens in a busy period, you might get double bookings.The invoices just as the check-out page is only in English with no other language choices.When uploading a property to smoobu, there are only a few ammenities to select. There is no free parking selection window. It is very important to have.To add, smoobu engine does no allow to select the amount of children or pets. It only allows selecting adults.There a

Review Source

JA

Janette A.  
Businessman  
Real Estate  
Used the software for: 2+ years

### "Smoobu is the best"

September 16, 2021

5.0

Smoobu is the best software I ever had. The management are considerate enough to waive my fees because I forgot to temp stop the subscription due to pandemic. That the total value of money, trust and confidence to smoobu and the management.

Pros

I have tried a lot of software but I lasted for more than two years in smoobu. Easy to use software and no limitations to connect in all channels. Synching the room rates and blocking and unblocking the dates were so easy too. Management of Smoobu are easy to deal with, as well. I highly recommended smoobu software.

Cons

Change the daily rates is still manual. I would like to recommend to just a click and it will apply to the certain period.

Reason for choosing Smoobu

Because of the value of money and the time spent. Management have the heart too.

Review Source

GA

Gary A.  
owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "ExcellentExcellent "

October 5, 2023

5.0

Excellent

Pros

Great service and prompt help from \[sensitive content hidden\]. Would highly recommend

Cons

No Cons at all , really good relationship

Review Source

aM

ana M.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Best Channel Manager"

December 4, 2023

5.0

Pros

easy to manage calendar, quick synchronization with different platforms, excellent editing for automatic messages, good options for shared information, perfect to create different prices.

Cons

Nothing to say, don't have something that I like least!

Review Source

MR

Milan R.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Good for starting up cheap with a helpful channel manager"

July 22, 2022

4.0

Pros

Very good reporting and easy to connect channels.

Cons

Guest App did not develop, no team management.

Alternatives considered

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Smoobu

Cheaper alternative.

Review Source

EM

Edgar M.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Too many bugs"

January 7, 2023

1.0

Pros

Intuitive to setup and useApp for mobile Analytics

Cons

Too many bugsNew errors - developers make changes on running systemsDouble bookings occur - not usable as channel managerIntegration with payment service buggy, especially paypal did not work

Review Source

Response from Smoobu

January 13, 2023

Hi Edgar, Sorry to hear! We have no tickets about this and want to help. Please do email us at supportEN@smoobu.zendesk.com Leaving a review is not the first point of call for assistance, we must recommend our support channels for this. Hope to hear from you soon!

eC

enrico C.  
/  
Real Estate  
Used the software for: 6-12 months

### "Top channel manager"

August 4, 2023

5.0

Pros

Fantastic layout, easy to understand basic functions

Cons

Sometimes it’s quite complicated to do some tasks and the guides available rarely are helpful.

Review Source

MES

Maximilian E. S.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Great Tool, Great People Behind, Simple and efficient"

November 22, 2019

5.0

Pros

More than 3 years ago, when I was looking for a simple but well thought through Chanel Manager, I came across Smoobu. Implementation was quite easy even for me as an inexperienced user of Chanel manager. In the last 3 years Smoobu has developed enormously and still offers me everything I need to successfully market my almost 20 accommodations. The support is always fast and efficient and suggestions are taken seriously! I'm sure I'll be happy working with Smoobu for many yearsand look forward to the next development steps.

Cons

I do not habe any complains about smoobu. For me nothing is missing

Reason for choosing Smoobu

Because of the Simplicity

Review Source

JV

Jennifer V.  
Owner and manager  
Hospitality  
Used the software for: 2+ years

### "Smoobu is the best"

February 16, 2020

5.0

Smoobu is a useful tool which helps me run my business more efficiently. The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.

Pros

Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.

Cons

I have no complaints. My only suggestion would be to further scale the annual price to adjust for (extra) small businesses.

Reason for choosing Smoobu

Before choosing a product I consulted a group of colleagues to compare their channel managers. None of them had particularly good feedback. So I decided to try Smoobu instead because it was a new product that seemed easy to use and the company provided a free trial period. Being able to test a channel manager is a real benefit, because you have the opportunity to see first hand how it works before paying for an annual contract.

Review Source

KO

Kenneth O.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Intuitive to use - Great support"

April 29, 2021

5.0

The multiple functions it offers eg communication templates, automated messaging make admin much easier. Although intuitive to use there are sometimes glitches (probably mostly self inflicted) but support is great.

Pros

I have been using Smoobu for around 4 years. I started off with 4 rentals and now manage 10 and couldn’t do this effectively without this application. \[SENSITIVE CONTENT HIDDEN\]and the team are quick to help and resolve issues that crop up from time to time.

Cons

I cannot set up multiple season rates with intelligent pricing (discounting longer stays)

Reason for choosing Smoobu

Smoobu had the best functionality for my needs

Review Source

TM

Tara M.  
Director  
Hospitality  
Used the software for: I used a free trial

### "Ticks more boxes that you need for less money!"

April 13, 2020

5.0

We'd been comparing platforms for a few weeks and found that Smoobu was not only more cost-effective but that it ticked so many more boxes than we had even envisaged. The Smoobu team are super helpful and respond very quickly to the few queries I had but really, they have explained everything exceptionally clearly that you'll rarely need to reach out! I'd highly recommend Smoobu and can't imagine moving to any other platform especially with their continuous improvements and new integrations which I think will be very useful when normality returns to our hospitality business!

Pros

Cost-effective and incredibly easy to set up all the integrations with everything explained exceptionally clearly that you'll rarely need to reach out but the team are super helpful when you do and respond very quickly! Ticked so many more boxes than we had even envisaged. The Guest App is genius and we can't wait for our guests to benefit; as well as upselling feature!

Cons

That I didn't discover it sooner. It didn't appear in my google searches but luckily discovered it via an online ad :)

Reason for choosing Smoobu

Guest App. 2-way API integrations with Airbnb etc. Cost! EASY SETUP!

Review Source

PB

Paolo B.  
Manager  
Hospitality  
Used the software for: I used a free trial

### "I would definitely recommend it"

May 28, 2020

5.0

Although I am still in the trial phase, I have no doubt that I will continue to use Smoobu in the future.

Pros

The ease of use in different aspects: synchronization with the different portals, setting the different payment methods, creating your own web page. There is no need to have great computer skills, you are guided step by step and if that is not enough, clear and comprehensive video tutorials are offered. The contact with the customer service has been pleasant and friendly. I am also glad for the possibility recently offered to block dates before an arrival and after a departure, due to the ongoing health crisis.

Cons

I can't get myself to like visually the speedometer of the "use" widget in the desk. In addition, the fact that when I select a property in the calendar menu and reload the page, I lose the previous selection.

Reason for choosing Smoobu

A guest I had, besides being a host himself, worked in the development of several channel managers and expressly advised me to try Smoobu.

Review Source

KK

Krista K.  
Owner Veritas Vista  
Real Estate  
Used the software for: 6-12 months

### "Excellent resource for syncing calendars and interfacing with website "

November 14, 2021

5.0

My overall experience with Smoobu was excellent.

Pros

The feature that was most impactful is the ability to sync calendars from Airnbn, VRBO onto one calendar that was used to interface on my personal website for my short term rental property. Very good value for the functionality and service provided. Excellent customer service. All questions were answered in timely, clear and helpful manner.

Cons

There were a couple of times when I needed to contact Smoobu as canceled reservations on Airbnb do not automatically clear on the Smoobu system. Once I realized it was necessary to double check my main calendar after a guest canceled, it wasn't a problem.

Review Source

mC

massimo C.  
entrepreneur  
Hospitality  
Used the software for: 1-2 years

### "Easy to use and extraordinary assistance"

August 28, 2019

5.0

Managing prices and availability is very easy, even from the smartphone. The software allows you also to make most changes to your properties by yourself. Messaging with guest from one place makes you save a lot of time: no need to log in and out all day. Automatic mails do the job for you.

Pros

This is very easy to use and that makes you very efficient. Their assistance service really makes the difference. You are never alone!

Cons

Maybe I'd like to be updated when they release new features, and to make it really complete, they need to develop the invoicing system (more like a PMS)

Reason for choosing Smoobu

Price/Quality

Review Source

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