--- title: "Steer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Steer Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/160170/MechanicAdvisor/" page_type: "product" language: "en" --- # Steer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Steer ## What is Steer? Steer's wide range of CRM products help auto shops acquire new customers, retain old customers and provide customers with a fine-tuned professional experience that will strengthen the business's reputation and drive additional growth. \* Text Messaging \* Email Marketing \* Postcard Mailing \* Online Advertising \* Calendar & Scheduling Software \* Reputation Management \* Repair Shop Telematics ## What is Steer used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $47 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Steer?[Manage this product listing](https://www.g2.com/products/steer-by-mechanic-advisor-steer/claim_requests/new?auto=true) ## Steer Overview Updated September 2026 AI summary Steer is a marketing automation platform for businesses of all sizes that integrates CRM, campaign management, and email marketing to support customer engagement and sales efforts. Offering multi-channel marketing and ROI tracking, it helps teams coordinate outreach and monitor results. Steer is available on web, cloud, and mobile devices, including Android and iOS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Steer 4.7 (3) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $47 Per User, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (2,129) Value For Money 4.5 (2) Value For Money 4.3 (2,025) Customer Service 5.0 (2) Customer Service 4.3 (2,073) ## Steer alternatives Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) ## FAQs about Steer Overview ### What company size and specific industries is Steer built for? Steer is designed for auto repair shops of any size, including small independent garages and larger multi-location operations. It targets the automotive repair industry, making it a fit for businesses that handle vehicle maintenance, diagnostics, and repair services. Features and Usability ### What are the key features of Steer? Steer includes email marketing and reminders, plus appointment scheduling, billing and invoicing, and CRM for customer and sales records. It also offers campaign management, marketing automation, multi-channel marketing, quotes and estimates, ROI tracking, service history, VIN lookup, work order management, inventory management, labor rates, and maintenance scheduling. Getting Started and Support ### What training and onboarding options does Steer offer? Steer provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning and product walkthroughs, while documentation offers written reference material for self-paced setup, feature review, and step-by-step guidance. Getting Started and Support ### What customer support options does Steer offer? Steer provides chat support for customers needing help with the product. No reviewer feedback on support quality is available in the catalog data, so the support experience cannot be described beyond the listed channel. ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra reviewers highlight these as the features buyers care about most when comparing marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Steer supports **Email Marketing**, but it does not include **Event Triggered Actions** or **Lead Capture**. Instead, it offers **CRM** (**54%**), which is also a priority for many reviewers. This gives businesses a way to organize customer data and manage relationships in one place, helping teams run targeted outreach and keep sales and marketing efforts aligned. CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Marketing Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Multi-Channel Marketing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) ROI Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Email Marketing Create and send email blasts/campaigns Steer 6 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.5 (2) Free Version Basic $47.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tarryn B. Operations Manager Automotive ### "Love it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Definitely appointment reminders. Pros I like how you can set it and forget it for the text reminders. Cons I didn't like when we had an issue where none of our review texts were getting to our customers, and we didn't get a new review for a couple months, and we figured out what was going on, and no one from Mechanic Advisor realized that was happening, or looked into in until we brought it up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Danielle D. Service Advisor Automotive ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 3, 2021 Pros Easy to use. The automated responses with scheduling is a breeze. Mechanic advisor coming up with promotional text and emails is beyond helpful. Texting back and forth is a huge plus. Cons Some of the reminders they send are incorrect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Gary S. Owner Automotive ### "Customer Retention & Communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2019 Responsive customer service, their marketing team designs and sets up email & direct mail campaigns which have really helped drive business to our shop Pros It is easy to use, it allows me SMS message my customers singly or in groups, it follows up on unsold work, with thank yous after work performed. An all around great product Cons THere was a glitch in it sweeping my emails and getting all the customers into their database. TOok some time to make it work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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