# Inspire Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Inspire Planner the right Task Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160178/Inspire-Planner/reviews --- Inspire Planner 4 (22) [View alternatives](https://www.capterra.com/p/160178/Inspire-Planner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Inspire Planner Ease of use 4.0 Customer Service 4.6 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Era A. Software Developer Computer Software Used the software for: 6-12 months ### "Inspire Planner review" January 18, 2019 4.0 Its great to see burning issues when looking into a project and the time tracker helps tracking time in a better way Pros The notifications sent and we can easily input our time sheet against the tasks created in Time Tracker Cons The Saving functionality in Inspire Planner Project Plan. To save we need to specifically click on save button and I feel if we by mistake come out of the window without saving it should save the changes. Review Source IT Isaac T. Finance Manager Utilities Used the software for: 1-2 years ### "Timely Solution for Task Planning " April 29, 2024 5.0 Pros Inspire Planner has accurate and acceptable time tracker, which makes every project to have adequate time. Cons Inspire Planner is dynamic in handling all the tasks related challenges. Review Source SM Saumyo M. Sr Director, Business Apps Computer & Network Security Used the software for: 1-2 years ### "Good "starter pack", but doesn't scale" August 6, 2024 2.0 Pros Low cost, easy to implement, good user interface. Cons Lacks key capabilities, weak roadmap, very vendor-dependent. Review Source VR Verified Reviewer System Coordinator & Senior Customer Service Executive Automotive Used the software for: 6-12 months ### "Inspire Planner to Inspire People" September 13, 2019 4.0 it improves the teamwork in my company, leaders able to monitor the performances of the team. Pros Able to create and share projects timeline & update within the team. Its a great tool to track your works as well. Like the layout of project plan especially the gaatt chart, well-designed! Cons hope that there will be auto-saved feature as you have to save your project manually after each update. Its not smart enough to compete with other software. Review Source Response from Inspire Associates September 16, 2019 Hi there, Thanks for your review. We just wanted to let you know that Inspire Planner has an autosave feature when there is no activity for 5 minutes. The reason there is no autosave while you are editing the project is because of the undo/redo feature since once you save, you cannot undo your edits. If you have any other questions or suggestions, please feel free to get in touch with us at support@inspireplanner.com Have a great day! VR Verified Reviewer Salesforce Project Manager Computer Software Used the software for: Less than 6 months ### "Effective Tool with Good Features" January 18, 2019 5.0 After using the inspire planner app for a couple of months, I have had a great experience, and we are currently planning to roll it out to the rest of my company as our primary PM tool. Their customer service and support is excellent, and the app strikes a great balance between having enough features to be effective but not so many that it is hard to use or understand. Pros I like the fact that this tool integrates with Salesforce tasks as a native application. Often apps come with their own sets of objects and this makes adoption more difficult, but project managers are able to assign tasks and subordinates see those show up just like any other Salesforce task. The portfolio view is also quite effective for project managers at gaining a great perspective of project progress, delays, and resource allocation. Finally, the ability to assign project tasks to users who do not have a license is a great feature that allows us to work with partners rather than be limited to our internal users. Cons It is a challenge to structure operational tasks, as opposed to project tasks, since these also use resources but are not specific to any particular project. You are able to create a generic project to put these in, but this is not always a perfect solution. Review Source KB Kevin B. Key Account Onboarding Specialists Information Technology and Services Used the software for: 2+ years ### "improveit 360 - End User Review" January 25, 2019 2.0 My company did not appoint a leader to roll this out so no one was trained or in charge of this new feature. I clearly realize this is on my company to roll this out but I want to ensure that Inspire Planner is pushing for this model. The model to have us be successful and have someone fully trained. Pros I like the detail of each event and how things are dependent on one another. Cons This is not customer facing, i'm not able to share with my clients the phases of their project or where they are with overall completion. I can certainly add them as a collaborator but in the overall grand scheme of things this doesn't show the customer what they have completed or the % of completion. Overall, it's not client facing to my customers. Review Source Response from Inspire Associates March 14, 2019 Hi Kevin, I'm sorry you are not getting an optimal user experience from Inspire Planner. Any time you have questions or issues, please reach out to our support team (support@inspireplanner.com) and we will be happy to assist. Also, we are now offering an onboarding package with all new signups. Best, Thai VR Verified Reviewer Project Director Hospital & Health Care Used the software for: 6-12 months ### "Great Product - Very well thought out" October 5, 2018 5.0 Great product, great people. Pros The ability to share information both to Salesforce users and non-Salesforce users is a great way to quickly give people the ability to see the status of every project. At the same time, connecting project tasks to Salesforce is a great way to make sure that the status is up to date. Cons There are a handful of features that would be great to see (work breakdown structure, ability to add and label custom columns). The one significant gap that I see is that it doesn't allow you to designate non-working holidays so that they are taken into account. There are manual work around that you can do, but ideally you want the software to do that for you. Review Source VR Verified Reviewer Director Account Management Hospital & Health Care Used the software for: 6-12 months ### "Very difficult to use" January 18, 2019 1.0 Poor. Pros The idea of it is great but it doesn't work like you would expect. Cons The actual product is pretty bad. Very difficult to navigate, push out dates, set tasks, export etc. Review Source Response from Inspire Associates March 14, 2019 I'm sorry for your experience. Maybe some additional training would be helpful. Please feel free to reach out to support@inspireplanner.com for any assistance. Best, Thai William P. Junior Salesforce Admin Hospital & Health Care Used the software for: 6-12 months ### "Inspire Planner Review" January 18, 2019 4.0 We needed a project planner and with constant contact with Inspire Planner's team we were able to implement the software as a viable solution. Pros The customer support team was very responsive and helpful Cons Took a bit to tailor to our company needs Review Source Jordan F. CRM Manager Chemicals Used the software for: 6-12 months ### "A great app that has increased efficiency across my company" January 15, 2018 5.0 Pros Easy to use, easy to train new staff, quite intuitive. Requires very little effort to get up and running. Customer support is fantastic. They were even able to implement some custom functionality that we requested when we signed on. Cons The inability to have multiple people editing the project or project tasks simultaneously has caused some issues and confusion on my team. Review Source Response from Inspire Associates July 11, 2018 Hi Jordan, thank you for your wonderful review! We look forward to working with you in the future! FÇ Ferhat Ç. Project Manager Machinery Used the software for: 6-12 months ### "Salesforce management made quite easy with Inspire Planner" November 5, 2022 5.0 Pros Inspire Planner reduces the Salesforce based project management to a straightforward level. Cons Inspire Planner should and definitely needs to have mobile application and desktop program versions. Review Source Response from Inspire Associates November 7, 2022 Thanks a lot for your review, Ferhat! While Inspire Planner is fully web-based as it's 100% native to Salesforce, you can use Salesforce mobile app to access many of our features! You can contact our Customer Success team in case you want to learn more about our integration with the Salesforce mobile app. MI Marla I. Director Non-Profit Organization Management Used the software for: 2+ years ### "very positive and use this tool for every project big and small" September 28, 2017 5.0 too many to describe Pros The Software is really easy to use. The software keeps me on track with my various projects. The software is very intuitive Cons I really dont have any issues with the software there are features that i would like to see but nothing that i dont like Review Source Response from Inspire Associates July 11, 2018 Hi Marla, thanks a lot for taking the time to write such a nice review about Inspire Planner! Glad to hear that you are happy with our app! VR Verified Reviewer Customer Success Manager Used the software for: 1-2 years ### "Comprehensive tool helps improve productivity" January 16, 2018 5.0 Pros The user interface is easy to use with little to no training required. I am a casual user had easily able to pickup where I left off. Review Source Response from Inspire Associates July 11, 2018 Thank you so much for taking the time to leave us a review! That's great to hear that Inspire Planner helps you to be more productive! MB Melanie B. Marketing, Media & Lead Gen Sepcialist Used the software for: 6-12 months ### "What the program lacked in features was made up by fantastic customer service!" September 26, 2017 4.0 Pros personalized & fast customer service easy to install & implement across our team broad range of applicable features Cons not very easy to use doesn't manage projects for outside contributors & contractors doesn't sync easily outside of salesforce Review Source Response from Inspire Associates July 11, 2018 Thanks for your review, Melanie! It's great to hear that our users are happy not only with our app, but also with our customer support! About the outside contributors, we have a dedicated portal for external users and contacts where you can share your projects with them. Moreover, you don't have to pay anything additionally for it, because this portal is already included in the license cost! Ryan R. Salesforce Lead Information Technology and Services Used the software for: Less than 6 months ### "Very easy, straightforward product. Excellent customer service. I do wish there were more features. " September 26, 2017 4.0 Able to take our make-shifts project plan and convert it to an easy-to-use object within Salesforce. Also, the ability to assign task directly to users is great. Pros Very easy, straightforward product. Excellent customer service. I do wish there were more features. Cons Needs more features and a more engaging user interface. Other than that, it's pretty good. No other complaints. Review Source Response from Inspire Associates July 11, 2018 Thanks, Ryan, we really appreciate your review! It is a pleasure working with you, and helping you be more successful! Meanwhile, we've added quite a lot of features recently, which I am sure you are already enjoying! SK Shannon K. Director of Community Relations Non-Profit Organization Management Used the software for: Less than 6 months ### "Useful for Project Management within Salesforce, but could be better integrated" January 28, 2019 4.0 It's a great, great way to manage projects within Salesforce. We had been using smartsheets previously but there was major difficulty getting them to communicate with Salesforce. Also, the nonprofit pricing of Inspire Planner is incredible! We wouldn't otherwise be able to use software such as this. Pros That it allows our construction team to manage projects within Salesforce so the rest of the staff can stay up to date and details don't get lost in communication. The gantt chart in particular is well designed. Cons It is clumsy and sometimes poorly integrated; for example, you have to remember to save your edits to a project. Also, projects are difficult to connect to contractors and there is no where to just save files associated with a project. We'd like to be able to have a folder within a project with important documents, but there is no where to do this except to attach them to tasks which makes them hard to find and review. Another example of the clumsiness is that when you go to assign a task to a contact you have to search for them, select them, and then select them again. There are a bunch of small issues such as this. Review Source RA Rochinda A. Project Manager Financial Services Used the software for: Less than 6 months ### "Still Learning" October 9, 2018 4.0 We've been using Inspire Planner for about a month now and so far it's been very helpful. The task reminders have kept us on track and we'll be able to create efficiencies in the future when looking back on the steps we used (i.e. Holiday Party planning). The option of only allowing certain tasks to be viewed/edited by other collaborators is also great. Pros We were looking for a software that we could create and share projects with other members. Inspire Planner has been great and is helping us stay on track with our tasks. Cons We experienced some issues when creating projects. The emails sent to the collaborators were blank. Customer service informed us that it was a bug they were working on and has since been resolved. Review Source AD Aaron D. Project Manager Pharmaceuticals Used the software for: 6-12 months ### "Great tool for project management" September 28, 2018 5.0 Great tool for collaborating on project management initiatives. Pros Ease of use and prompt customer service response Cons end user customizability and integration/compatibility with other productivity and cloud platforms (i.e. slack, google drive, etc..) Review Source AB Andrea B. Client Success Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Not loving it" September 28, 2018 3.0 Pros The layout of project plans is nice. The ability to assign tasks to both a person and a category is helpful. Cons Everything is very manual. I wish there were more automated ways to use certain features. Website is a little glitch-y both in the lightening version and the classic version. There are too many permissions to assign users. Review Source Response from Inspire Associates March 14, 2019 Hi Andrea, Thank you for your feedback. We are kicking off a new project with your team to implement some automation to help improve your processes. Looking forward to seeing how this automation will improve your efficiency. Best, Thai MW Michael W. Integrations Specialists Computer Software Used the software for: Less than 6 months ### "Inspire Planner - Review" January 25, 2019 3.0 A good start a much too learn. I may not be aware of some of the merge or reminder options yet. Pros The fact that it manages tasks in our sales force instance. Cons A few issues with tasks syncing between Inspire Tasks and SF Tasks. When tasks are due a reminder is sent if predecessor tasks are not yet complete. Would like a better option for merging tasks from One Project into another. Review Source Response from Inspire Associates March 14, 2019 Hi Michael, Thank you for your feedback. Our product team would love to hear more about your ideas around task merging. We will follow up for more details. Best, Thai TT Tim T. Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Super intuitive " January 29, 2019 5.0 Pros It is a very easy way for my team to keep track of project statuses. The platform is simple to navigate, and their account reps are really helpful! Cons Believe it or not -- I haven't found yet anything I don't like! Review Source VR Verified Reviewer Project Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Useful but needs a lot of Customization and Development for specific use" September 28, 2018 4.0 Pros The ability to populate charts showcasing time spent on projects, tasks, etc Cons While linked to Salesforce, it requires special development for you to fully utilise all the possible features Review Source Similar Products Featured ## Related categories [Project Management](https://www.capterra.com/project-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Project Planning](https://www.capterra.com/project-planning-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.