---
title: "Inspire Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Inspire Planner the right Task Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/160178/Inspire-Planner/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

Inspire Planner

4 (22)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Reviews of Inspire Planner

Ease of use

4.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-22 of 22 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Software Developer  
Used the software for: Less than 1 year

### "Inspire Planner review"

January 21, 2019

4.0

Its great to see burning issues when looking into a project and the time tracker helps tracking time in a better way

Pros

The notifications sent and we can easily input our time sheet against the tasks created in Time Tracker

Cons

The Saving functionality in Inspire Planner Project Plan. To save we need to specifically click on save button and I feel if we by mistake come out of the window without saving it should save the changes.

Review Source

IT

Ishaemel T.  
Finance Manager  
Used the software for: 1-3 years

### "Timely Solution for Task Planning "

April 30, 2024

5.0

Pros

Inspire Planner has accurate and acceptable time tracker, which makes every project to have adequate time.

Cons

Inspire Planner is dynamic in handling all the tasks related challenges.

Review Source

R

Reviewer  
Key Account Onboarding Specialists  
Used the software for: 3-5 years

### "improveit 360 - End User Review"

January 28, 2019

2.0

My company did not appoint a leader to roll this out so no one was trained or in charge of this new feature. I clearly realize this is on my company to roll this out but I want to ensure that Inspire Planner is pushing for this model. The model to have us be successful and have someone fully trained.

Pros

I like the detail of each event and how things are dependent on one another.

Cons

This is not customer facing, i'm not able to share with my clients the phases of their project or where they are with overall completion. I can certainly add them as a collaborator but in the overall grand scheme of things this doesn't show the customer what they have completed or the % of completion. Overall, it's not client facing to my customers.

Review Source

VR

Verified Reviewer  
System Coordinator & Senior Customer Service Executive  
Used the software for: Less than 1 year

### "Inspire Planner to Inspire People"

September 16, 2019

4.0

it improves the teamwork in my company, leaders able to monitor the performances of the team.

Pros

Able to create and share projects timeline & update within the team. Its a great tool to track your works as well. Like the layout of project plan especially the gaatt chart, well-designed!

Cons

hope that there will be auto-saved feature as you have to save your project manually after each update. Its not smart enough to compete with other software.

Review Source

VR

Verified Reviewer  
Salesforce Project Manager  
Used the software for: Less than 1 year

### "Effective Tool with Good Features"

January 22, 2019

5.0

After using the inspire planner app for a couple of months, I have had a great experience, and we are currently planning to roll it out to the rest of my company as our primary PM tool. Their customer service and support is excellent, and the app strikes a great balance between having enough features to be effective but not so many that it is hard to use or understand.

Pros

I like the fact that this tool integrates with Salesforce tasks as a native application. Often apps come with their own sets of objects and this makes adoption more difficult, but project managers are able to assign tasks and subordinates see those show up just like any other Salesforce task. The portfolio view is also quite effective for project managers at gaining a great perspective of project progress, delays, and resource allocation. Finally, the ability to assign project tasks to users who do not have a license is a great feature that allows us to work with partners rather than be limited to our internal users.

Cons

It is a challenge to structure operational tasks, as opposed to project tasks, since these also use resources but are not specific to any particular project. You are able to create a generic project to put these in, but this is not always a perfect solution.

Review Source

Saumyo M.  
Sr Director, Business Apps  
Used the software for: 1-3 years

### "Good "starter pack", but doesn't scale"

August 7, 2024

2.0

Pros

Low cost, easy to implement, good user interface.

Cons

Lacks key capabilities, weak roadmap, very vendor-dependent.

Review Source

VR

Verified Reviewer  
Project Director  
Used the software for: Less than 1 year

### "Great Product - Very well thought out"

October 8, 2018

5.0

Great product, great people.

Pros

The ability to share information both to Salesforce users and non-Salesforce users is a great way to quickly give people the ability to see the status of every project. At the same time, connecting project tasks to Salesforce is a great way to make sure that the status is up to date.

Cons

There are a handful of features that would be great to see (work breakdown structure, ability to add and label custom columns). The one significant gap that I see is that it doesn't allow you to designate non-working holidays so that they are taken into account. There are manual work around that you can do, but ideally you want the software to do that for you.

Review Source

VR

Verified Reviewer  
Director Account Management  
Used the software for: Less than 1 year

### "Very difficult to use"

January 21, 2019

1.0

Poor.

Pros

The idea of it is great but it doesn't work like you would expect.

Cons

The actual product is pretty bad. Very difficult to navigate, push out dates, set tasks, export etc.

Review Source

William P.  
Junior Salesforce Admin  
Used the software for: Less than 1 year

### "Inspire Planner Review"

January 21, 2019

4.0

We needed a project planner and with constant contact with Inspire Planner's team we were able to implement the software as a viable solution.

Pros

The customer support team was very responsive and helpful

Cons

Took a bit to tailor to our company needs

Review Source

R

Reviewer  
CRM Manager  
Used the software for: Less than 1 year

### "A great app that has increased efficiency across my company"

January 18, 2018

5.0

Pros

Easy to use, easy to train new staff, quite intuitive. Requires very little effort to get up and running. Customer support is fantastic. They were even able to implement some custom functionality that we requested when we signed on.

Cons

The inability to have multiple people editing the project or project tasks simultaneously has caused some issues and confusion on my team.

Review Source

R

Reviewer  
Project Manager  
Used the software for: Less than 1 year

### "Salesforce management made quite easy with Inspire Planner"

November 7, 2022

5.0

Pros

Inspire Planner reduces the Salesforce based project management to a straightforward level.

Cons

Inspire Planner should and definitely needs to have mobile application and desktop program versions.

Review Source

R

Reviewer  
Director  
Used the software for: 3-5 years

### "very positive and use this tool for every project big and small"

September 29, 2017

5.0

too many to describe

Pros

The Software is really easy to use. The software keeps me on track with my various projects. The software is very intuitive

Cons

I really dont have any issues with the software there are features that i would like to see but nothing that i dont like

Review Source

Verified Reviewer  
Customer Success Manager  
Used the software for: 1-3 years

### "Comprehensive tool helps improve productivity"

January 20, 2018

5.0

Pros

The user interface is easy to use with little to no training required. I am a casual user had easily able to pickup where I left off.

Review Source

R

Reviewer  
Marketing, Media & Lead Gen Sepcialist  
Used the software for: Less than 1 year

### "What the program lacked in features was made up by fantastic customer service!"

September 27, 2017

4.0

Pros

personalized & fast customer service easy to install & implement across our team broad range of applicable features

Cons

not very easy to use doesn't manage projects for outside contributors & contractors doesn't sync easily outside of salesforce

Review Source

Ryan R.  
Salesforce Lead  
Used the software for: Less than 1 year

### "Very easy, straightforward product. Excellent customer service. I do wish there were more features. "

September 27, 2017

4.0

Able to take our make-shifts project plan and convert it to an easy-to-use object within Salesforce. Also, the ability to assign task directly to users is great.

Pros

Very easy, straightforward product. Excellent customer service. I do wish there were more features.

Cons

Needs more features and a more engaging user interface. Other than that, it's pretty good. No other complaints.

Review Source

R

Reviewer  
Director of Community Relations  
Used the software for: Less than 1 year

### "Useful for Project Management within Salesforce, but could be better integrated"

January 29, 2019

4.0

It's a great, great way to manage projects within Salesforce. We had been using smartsheets previously but there was major difficulty getting them to communicate with Salesforce. Also, the nonprofit pricing of Inspire Planner is incredible! We wouldn't otherwise be able to use software such as this.

Pros

That it allows our construction team to manage projects within Salesforce so the rest of the staff can stay up to date and details don't get lost in communication. The gantt chart in particular is well designed.

Cons

It is clumsy and sometimes poorly integrated; for example, you have to remember to save your edits to a project. Also, projects are difficult to connect to contractors and there is no where to just save files associated with a project. We'd like to be able to have a folder within a project with important documents, but there is no where to do this except to attach them to tasks which makes them hard to find and review. Another example of the clumsiness is that when you go to assign a task to a contact you have to search for them, select them, and then select them again. There are a bunch of small issues such as this.

Review Source

R

Reviewer  
Project Manager  
Used the software for: Less than 1 year

### "Still Learning"

October 10, 2018

4.0

We've been using Inspire Planner for about a month now and so far it's been very helpful. The task reminders have kept us on track and we'll be able to create efficiencies in the future when looking back on the steps we used (i.e. Holiday Party planning). The option of only allowing certain tasks to be viewed/edited by other collaborators is also great.

Pros

We were looking for a software that we could create and share projects with other members. Inspire Planner has been great and is helping us stay on track with our tasks.

Cons

We experienced some issues when creating projects. The emails sent to the collaborators were blank. Customer service informed us that it was a bug they were working on and has since been resolved.

Review Source

R

Reviewer  
Project Manager  
Used the software for: Less than 1 year

### "Great tool for project management"

October 1, 2018

5.0

Great tool for collaborating on project management initiatives.

Pros

Ease of use and prompt customer service response

Cons

end user customizability and integration/compatibility with other productivity and cloud platforms (i.e. slack, google drive, etc..)

Review Source

R

Reviewer  
Client Success Coordinator  
Used the software for: Less than 1 year

### "Not loving it"

October 1, 2018

3.0

Pros

The layout of project plans is nice. The ability to assign tasks to both a person and a category is helpful.

Cons

Everything is very manual. I wish there were more automated ways to use certain features. Website is a little glitch-y both in the lightening version and the classic version. There are too many permissions to assign users.

Review Source

R

Reviewer  
Integrations Specialists  
Used the software for: Less than 1 year

### "Inspire Planner - Review"

January 28, 2019

3.0

A good start a much too learn. I may not be aware of some of the merge or reminder options yet.

Pros

The fact that it manages tasks in our sales force instance.

Cons

A few issues with tasks syncing between Inspire Tasks and SF Tasks. When tasks are due a reminder is sent if predecessor tasks are not yet complete. Would like a better option for merging tasks from One Project into another.

Review Source

TT

Tim T.  
Project Manager  
Used the software for: Less than 1 year

### "Super intuitive "

January 30, 2019

5.0

Pros

It is a very easy way for my team to keep track of project statuses. The platform is simple to navigate, and their account reps are really helpful!

Cons

Believe it or not -- I haven't found yet anything I don't like!

Review Source

VR

Verified Reviewer  
Project Assistant  
Used the software for: Less than 1 year

### "Useful but needs a lot of Customization and Development for specific use"

October 1, 2018

4.0

Pros

The ability to populate charts showcasing time spent on projects, tasks, etc

Cons

While linked to Salesforce, it requires special development for you to fully utilise all the possible features

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.