--- title: "Civica Expenses Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Civica Expenses Software - reviews, pricing plans, popular comparisons to other Expense Report products and more." source_url: "https://www.capterra.com/p/160179/MyExpensesOnline/" page_type: "product" language: "en" --- # Civica Expenses Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Civica Expenses ## What is Civica Expenses? MyExpenses is our popular web-based expense management system that has revolutionised the expense process for companies of all sizes. It allows employees to process their expenses anywhere in the world, through their smart-phone or laptop. Our experience ensures that our customers have the products, services and support that they need to help reduce costs, improve productivity and focus on core business activity. ## What is Civica Expenses used for? [Expense Report](https://www.capterra.com/expense-report-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price A$5 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Civica Expenses?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.civica.com/&name=Civica Expenses) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Civica Expenses 4.4 (23) VS. [4.4 (3,318)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price A$5 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (23) Ease Of Use 4.4 (2,250) Value For Money 4.4 (14) Value For Money 4.2 (1,221) Customer Service 4.4 (18) Customer Service 4.0 (1,323) ## Civica Expenses alternatives Highest Rated [4.9 (4,860)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) [4.3 (2,259)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/380/Concur-Expense/) [Expensify](https://www.capterra.com/p/97594/Expensify/) [4.5 (1,357)](https://www.capterra.com/p/97594/Expensify/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/97594/Expensify/) [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) [4.6 (1,223)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142384/Zoho-Expense/) [View all alternatives](https://www.capterra.com/p/160179/MyExpensesOnline/alternatives/) ## FAQs about Civica Expenses Overview ### Which roles and teams benefit most from Civica Expenses? Civica Expenses is most used by finance and accounts teams, including controllers, accountants, payroll staff, and accounts payable professionals who need to capture expenses, approve claims, and maintain accurate reimbursement records. Account managers, operations leads, and executive support staff benefit from faster submission, clearer oversight, and smoother policy compliance. Answer based on 23 reviews Overview ### What company size and specific industries is Civica Expenses built for? Civica Expenses is designed for businesses of any size that need a cost-effective way to manage employee expenses. The vendor description does not name specific industries or sectors, so the product appears to suit organizations across a broad range of business types. Features and Usability ### What are the key features of Civica Expenses? Civica Expenses offers financial analysis and optical character recognition for capturing expense data, plus receipt management, mobile receipt upload, and mileage tracking. It also includes reimbursement management, approval process control, workflow management, and audit trail features, with accounting integration, compliance management, multi-currency support, corporate card handling, and spend control. Getting Started and Support ### What training and onboarding options does Civica Expenses offer? Civica Expenses provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided setup and instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Civica Expenses offer? Civica Expenses provides chat support. Users describe support as quick and helpful, with installation questions and field setup handled very quickly. The available feedback points to responsive customer service when questions arise, suggesting practical assistance for setup and day-to-day use. Answer based on 1 reviews ## Features AI summary Based on 6,635 Expense Report reviews Capterra reviewers highlight these as the features buyers value most when choosing expense report software: - **Expense Tracking** (**53%** of reviewers rated this feature as critical) - **Expense Claims** (**49%**) - **Receipt Management** (**49%**) Civica Expenses includes **Receipt Management**, which helps teams keep documentation organized and connected to each submission. However, it does not offer **Expense Tracking** or **Expense Claims**. Instead, it provides other important features that reviewers also rate highly, including **Mobile Receipt Upload** (**48%**) and **Reimbursement Management** (**45%**). These features help businesses capture receipts faster and manage payback processes more efficiently, providing teams with better visibility into submitted expenses and reimbursement activity. Accounting Integration Integrate with a third-party accounting system Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Corporate Card Manage and track credit cards that are distributed to employees to use for authorized business expenses Financial Analysis Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Civica Expenses 14 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (23) 4.3 Based on 23 reviews ## Pricing Value for money 4.4 (14) Free Trial Free Version Basic A$5.00 Flat Rate,Per Month Value for money 4.4 (14) 4.4 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (18) 4.4 Based on 18 reviews ## User reviews Overall rating 4.4 Based on 23 reviews Filter by rating 5(11) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TP Tanya P. Finance Manager Construction ### "My Expenses Online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 Any help required with installation and creation of fields was handled very quickly, excellent customer service when questions asked. Pros very easy to integrate into our system, creating profiles, ledger codes & cost centers etc are very simple to create. The mobile app is very good Cons Creating a new user is a two stage process (although very easy), this could be simplified. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 9, 2021 Thank you for your positive review, we will log any suggestions for improvement. KF Kathryn F. Management Accountant Hospitality ### "MEO Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 25, 2021 Pros Captures expenses well and GL codes Cons Find it quite difficult to navigate around sometimes as I don't use it that frequently and i don't think it is that clear Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 9, 2021 Thank you for your positive review, we will log any suggestions for improvement. PB Paulina B. Technologist Wine and Spirits ### "Super easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 9, 2021 Amazing and have never had any issues Pros This programmes is super easy to use. Very efficient and straightforward, no faults at all! Cons None, everything is fine and as it should be. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 11, 2021 Thank you so much for your positive review! Great to hear! JW Jessica W. National Account Exec Wine and Spirits ### "Expenses MEO pretty easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 8, 2021 Pros I like the app where you can take a photo of a receipt and it automatically adds it to your account Cons I think it should get rid of old receipts automatically if they haven't been allocated with in a certain time period. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Thank you for your positive review! We will log any suggestions for improvement. ET Ella T. Technologist Wine and Spirits ### "Straightforward and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 5, 2021 Pros I really like the function where you can email a receipt image and it automatically uploads onto my MyExpenses account. I do this straight away once I have the receipt and it means I don't have to spend ages trying to find bits of receipt each month. Cons I can't really think of anything, sorry. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2021 Thank you for your positive review! JO Julia O. Financial Controller Wholesale ### "MEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 Implementation - fantastic hand holding every step of the way. Help desk support – always prompt and super helpful Pros The software is very intuitive, very easy to use and is constantly improving Cons To be honest I have not found anything not to like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2021 Thank you for your positive review! SK Sarah K. Executive Assistant Wine and Spirits ### "Simple to use and good delegate functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 4, 2021 Pros Easy to use and easy to toggle between different delegates to complete and authorise claims Cons No issues using this product - no real negatives for me Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 5, 2021 Thank you for your positive review! JG John G. Business Development Director Wholesale ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2021 It’s the best system I have used Pros Speed and efficiency, it’s easy to load receipts and navigation is simple Cons Not much really, I find it quite hard to fault. I think it could be easier to sum it, sometimes it’s easy to leave something in drafts Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 5, 2021 Thank you for your positive review, we will log any suggestions for improvement. DA david A. wine development manager Wine and Spirits ### "AustinReview" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2021 best expenses programme I've worked with Pros simple and quick to use. photo upload works well Cons none that cause me any issues. credit card reconciliation confused at first Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 5, 2021 Thank you for your positive review, we will log any suggestions for improvement. SL SARA L. Receptionist and Accounts Payable Assistant Wholesale ### "Easy to use and quick!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 Overall I'm really happy with using the software. It's pretty user friendly and allows you to easily change things and add more information as required. Pros I like that it's pretty intuitive and also has plenty of flexibility to make specific changes Cons Being a delegate for someone can sometimes make things confusing. Ideally I'd like for monthly expense claims to all go under one submission but that can be difficult when working alongside someone else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 5, 2021 Thank you for your positive review, we will log any suggestions for improvement. [View all Reviews](https://www.capterra.com/p/160179/MyExpensesOnline/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.