---
title: "Dext Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Dext the right Bookkeeper solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/160189/Dext/reviews/"
page_type: "reviews"
language: "en"
---

Dext

4.3 (174)

[View alternatives](https://www.capterra.com/p/160189/Dext/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 23rd, 2026

# Reviews of Dext

Ease of use

4.3

Customer Service

3.9

## Pros and Cons in Reviews

Nathan H

OwnerConsumer Services, Self-employedUsed the software for: More than 2 years.

“This program allows me to not only upload receipts and have its vendor, cost and account extracted then published to my QuickBooks account.“

March 4, 2026

ZL

Zach L

FPA ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“As there are a lot of settings available, you can't limit certain fields to be hidden for non-finance users, making it more difficult for them to use.“

April 3, 2026

ID

Isabelle D

Apprentice AccountantAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“The platform allows me to easily take photographs of invoices, receipts and import email documents.“

March 31, 2026

ID

Isabelle D

Apprentice AccountantAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“Even when the supplier is on the invoice or receipt it sometimes codes the supplier to 'unknown' which can sometimes be time consuming to go back over and adjust this.“

March 31, 2026

ZL

Zach L

FPA ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Dext makes it quick and easy to capture, extract, and streamline purchase invoices and receipts, significantly reducing manual data entry.“

April 3, 2026

TJ

Talisa J

Chief Compliance OfficerAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“The main practice being excluded from reporting means we can't create month-end bookkeeping dashboards as easily to track our internal KPIs.“

January 30, 2026

CD

Charlie D

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“Dext allows me to integrate many of my clients with Xero and for them to upload invoices seamlessly.“

January 30, 2026

HN

Hallye N

Operations ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I don't like that sometimes the emailing in feature does not work and sometimes it cannot read the text on the receipt“

July 28, 2025

## Showing most helpful reviews

Showing 1-25 of 174 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Perfect to keep you organized and ensure you don’t miss expenses. Your CPA will love you. "

March 4, 2026

5.0

Im ensured I don’t miss expenses for clients and also deductions in my QuickBooks account. I can take a picture of a receipt or forward it from an email.

Pros

I absolutely love Dext. I’m a solo entrepreneur that gets busy and it’s easy to get unorganized with receipts. This program allows me to not only upload receipts and have its vendor, cost and account extracted then published to my QuickBooks account. You can also add that it’s billable to a client in QuickBooks and holds the photos so you don’t have to keep paper receipts.

Cons

This program is solid. It learns from your previous expenses and automatically knows vendors and account categories. I couldn’t live without it.

Review Source

EG

Emily G.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Great receipt automation software"

April 2, 2026

5.0

Absolutely love Dext! Would definitely recommend it and we always try get new clients set up on Dext. Saves having to be given folders of receipts when they can take photos on the go or at home

Pros

So easy to use as a bookkeeper and also for the client. The app is clear as well and easy to upload any receipts/invoices. It's more sophisticated than Hubdoc and better than Xero expenses as you can clearly allocate costs to people in and expense claim, without them staying in one big list. The AI and rule setup for suppliers is very clever too

Cons

The only thing is its duplication spotting. Most of the time it's great. But if I automatically receive an invoice via email and upload it and then a staff member also uploads it as they have paid for it it doesn't make it clear who submitted the other one. So I've found a couple times that I have it down as a company expense but having to double check that it's been paid for by someone else. Then having to take it off and reupload it to add it back to someone's expenses

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Needed something smarter and clearer. As well as the use of expense claims

Review Source

Erin-Dawn W.  
Owner  
Accounting  
Used the software for: 2+ years

### "Non-Existent Customer Service"

September 30, 2025

1.0

Pros

I have had a terrible time getting in touch with Dext Customer Service. While the software served it's purpose for many years I no longer have use for it. They have made it impossible to cancel the service and have just charged my credit card again. Totally shameful. The chat keeps telling me someone will be in touch but no one is. I will no longer be recommending it to clients.

Cons

Customer Service was basically non-existent. They message you back letting you know someone will be in touch to help you. It has been well over a week and I have heard nothing.

Review Source

CS

Chloe S.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Worth it, use Dext!"

June 7, 2026

5.0

Dext has saved me many hours of manual input for invoices into accounting softwares. The price isn’t the worst either.

Pros

Dext helps me with all my daily bookkeeping needs. It integrates into the appropriate softwares I use perfectly

Cons

Honestly I don’t dislike anything about Dext. I use Dext prepare and the only thing it could build in is that it could assume categories better upon the first step of integration with the accounting softwares chart of accounts.

Review Source

aC

amy C.  
Head of ops  
Accounting  
Used the software for: 1-2 years

### "Dext is the best!"

March 30, 2026

5.0

I love dext and wouldn't use anything else for receipt processing, it saves time and its always accurate.

Pros

Dext is constantly evolving and getting better and it gets it right so you can trust it to do the leg work! Love the new prepayment feature!

Cons

Menu’s are a little complicated to remember where things are and the settings could be streamlined to save time!

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Reason for choosing Dext

It wasnt as accurate and its clunkier and doesnt have as many features

Review Source

ID

Isabelle D.  
Apprentice Accountant  
Accounting  
Used the software for: 1-2 years

### "DEXT Review as an Apprentice Accountant "

March 31, 2026

5.0

As an Accountant, Dext is an extremely valuable and integral part of my daily tasks. The platform allows me to easily take photographs of invoices, receipts and import email documents. I specifically like the integrations with platforms such as Xero, which allows a smooth and streamlined bookkeeping process. Using Dext significantly reduces manual effort as it captures all of the key information needed to complete financial tasks. The multi-client dashboard is especially beneficial as it ensures that I have all my clients in one place and can effortlessly switch between them and publish their receipts and invoices through to the accounting software. Overall, Dext performs extremely well at what its designed to do, it takes away a lot of the repetitive, time-consuming parts of bookkeeping and helps us stay organized. A reliable tool for busy accounting workflows!

Pros

What I like most about Dext is how much time it saves on day-to-day financial admin, especially when it comes to capturing and organising receipts and invoices. I can easily take a photo and have the data extracted automatically making the whole process effortless. I particularly like the extracting lines function it offers when I have long receipts, this makes my tasks much more time efficient.

Cons

Sometimes when I use Dext, if the software is unable to find the supplier. Even when the supplier is on the invoice or receipt it sometimes codes the supplier to 'unknown' which can sometimes be time consuming to go back over and adjust this.

Review Source

CD

Charlie D.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Seamless, Practical and an Accountancy Practices Best Friend."

January 30, 2026

5.0

Dext overall has been a pleasure to use. Everyday i will log in and publish those invoices that my clients have put in which makes working a breeze. Say a client is out for business drinks they just snap a picture of the receipt and dext does the rest in terms of where to account. It has saved me so much time over the years and with the use of amazon fetch integration etc it has also saved my clients time too. A win win all around. The app also shows security through 2 Factor Authentication which the importance in this day and age is next to none.

Pros

Dext allows me to integrate many of my clients with Xero and for them to upload invoices seamlessly. My clients love the easy to use concept of it and allows bookkeeping to be done efficiently and effectively. The value for money per client is amazing for the features that are offered too.

Cons

Sometimes whilst doing workflows in Dext it is hard to see older workflows done for the same client i.e VAT returns this could be due to the update on workflows in dext however i may not be using the function to its potential.

Review Source

EB

Emma B.  
Financial Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great automation for bills"

January 26, 2026

5.0

My overall experience with Dext is positive. I have used Dext for many years and seen many software updates and improvements to keep up with technology and AI.

Pros

Dext offers excellent AI capabilities in recognising all aspects of documents uploaded. It is constantly improving this service. I automate all my incoming bills to go straight into the Dext inbox, using my unique email provided by Dext, this significantly speeds up processing and keeps my inbox clean and tidy. Dext offers great value for money and different levels of subscriptions depending on how many users you require. It is simple and easy to use so does not require a steep learning curve to get started. You can set suppliers rules and export straight to your accounting or approval software using automated population of various fields.

Cons

The thing I like least about Dext is not a lot. I think all the features are good, they cover many different aspects. If I could think of one criticism is that you can not upload Excel spreadsheets.

Review Source

HM

Hannah M.  
Client Success Manager  
Accounting  
Used the software for: 1-2 years

### "Perfect Partner for Xero!"

March 31, 2026

5.0

Overall, Dext is a highly effective bookkeeping solution that aligns well with cloud-based accounting practices. It's ease of setup, flexible document submission options, and strong educational resources make it a valuable tool for both clients and internal teams, ultimately driving efficiency and improving the overall client experience.

Pros

As a Client Success Manager within an accountancy practice, implementing Dext has been a genuinely positive experience, both for our internal team and for our clients. One of the standout features of Dext is how straightforward the initial setup process is. From onboarding new clients to integrating with accounting software such as Xero, the platform is intuitive and well structured. Clients are invited directly into the system and guided through a simple set up process, allowing them to get started with minimal friction. This ease of setup significantly reduces onboarding time and helps clients adopt the software quickly, which is crucial from a client success perspective.

Cons

The mobile app is great for quick use and as one of the multiple submission methods however there is limited functionality when compared to desktop which can occasionally frustrate clients.

Review Source

TJ

Talisa J.  
Chief Compliance Officer  
Accounting  
Used the software for: 2+ years

### "We couldn't be without Dext for our clients!"

January 30, 2026

5.0

We couldn't be without Dext for our clients! Even with the introduction of other similar apps on the market, Dext is still out go-to for the foundation of our app stacks.

Pros

We love how user friendly it is, all of our clients have Dext subscriptions and it makes both our lives and theirs easier when completing their bookkeeping. Product updates, changes and new features are communicated to us by our account manager making it easy to implement efficiencies into our workflow.

Cons

We want to hold and review our internal finances to the same standards as we do our clients. The main practice being excluded from reporting means we can't create month-end bookkeeping dashboards as easily to track our internal KPIs.

Review Source

MN

Mbali N.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Dext Bliss"

March 27, 2025

5.0

It has helped streamline work and audits.

Pros

Easy to use and accurate extractions, app always functional

Cons

Its just the high cost of it especially in RSA due to the conversion rate.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Hubdoc isn’t user friendly compared to dext

Review Source

JP

Joy P.  
Office Manager  
Events Services  
Used the software for: 6-12 months

### "Making Supplier Processing Easier"

March 14, 2025

4.0

Overall this system makes uploading and processing our supplier invoices much quicker and easier.

Pros

How intuitive it is - it learns your 'way'

Cons

Setting up process was a little confusing

Review Source

TP

Tammy P.  
HR Manager  
Retail  
Used the software for: 1-2 years

### "Using Dext "

March 6, 2025

5.0

Great I love how it goes directly to my accounting software

Pros

It is so easy to use. I can take pictures of receipts anywhere.

Cons

I have no problems using Dext. The program is great

Review Source

KS

Kiran S.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great bookkeeping tool"

November 13, 2024

5.0

Great so far, makes it easy to submit company receipts

Pros

Easy to use, multiple ways to upload company receipts quickly

Cons

It doesn’t always extract information from receipts correctly

Review Source

LG

Letlet G.  
Sales and Marketing  
Retail  
Used the software for: 6-12 months

### "The Smart Way to Manage Your Accounting: Dext Prepare Review"

March 1, 2023

4.0

As one of the sales and marketing staff. I used to manually enter data, manage bank statements, receipts, and invoices, and transfer data to my accounting firm before Dext Prepare. However, I am now able to automate and streamline the entire pre-accounting procedure with Dext Prepare, allowing me more time for higher-value tasks and business development.Eliminating mistakes and oversights made by hand is one of the most significant issues that Dext Prepare has solved for me. The software's optical character recognition (OCR) AI technology, which is 99 percent accurate, ensures that all of my data is current and accurate. While processing data, I am also able to abide by the Data Protection Regulation (RGPD), giving me peace of mind that my financial information is safe.Dext Prepare has provided me with an exceptional overall experience. I've been able to save money, time, and effort while keeping things simple for my accountant thanks to the software's ease of use and effectiveness.

Pros

Company's finances has been completely transformed by Dext Prepare. I don't have to spend countless hours manually entering data to keep track of my finances because of its powerful automation and real-time monitoring features. Because the software's text recognition algorithm is so precise, it was simple for me to extract all of the essential information from my bank statements, invoices, and receipts.Dext Prepare's ability to integrate with my existing accounting ecosystem, which enables me to transfer data with a few easy clicks, is yet another great feature. The software's user interface is also very easy to understand and use, making it accessible to anyone, even to people who don't know much about technology.In general, managing finances with Dext Prepare has saved me a significant amount of time and effort. It is essential for any proprietor of a business who wishes to streamline their accounting procedures and concentrate on expanding their enterprise. Anyone looking for a pre-accounting solution that is both effective and user-friendly should look no further than Dext Prepare.

Cons

Dext Prepare is a great way to automate and streamline the pre-accounting process, but i say it lacks some features that other accounting software solutions have. Nevertheless, it is essential to keep in mind that Dext Prepare was developed solely for the purpose of pre-accounting and is not intended to take the place of a full-featured accounting system.The cost of Dext Prepare, which may be prohibitive for individuals or small businesses depending on their requirements and financial resources, is another potential drawback. However, the time-saving advantages of the software may eventually offset the cost for some businesses.In conclusion, despite the fact that Dext Prepare may not have all of the features of other accounting software solutions and may be pricey for some users, the pre-accounting automation and time savings it provides are still significant. As a whole, it's a wise investment for businesses that want to make their accounting procedures more efficient.

Review Source

SS

Sunayana S.  
AVP  
Accounting  
Used the software for: 1-2 years

### "Nice application for keeping a check on quality of work"

September 4, 2024

4.0

Useful tool for overall analysis of work

Pros

Some really good features like entity health check

Cons

sometimes figures do not populate correctly from accounting software

Review Source

CB

Christal B.  
CEO  
Accounting  
Used the software for: 2+ years

### "Dext Prepare Makes a Good App for Small Businesses"

July 8, 2023

4.0

Overall, Dext Prepare is a great app to add to your tech stack when it comes to organizing your sales and expense receipts.

Pros

Dext Prepare is easy to setup and use whether you're a small business or an accountant looking to help your clients keep up with all those paper receipts and emails for sales and costs. They also have expense report features

Cons

Dext Prepare is somewhat on the expensive side for the subscription prices they charge.

Review Source

AD

Abegail D.  
Finance Assistant  
Accounting  
Used the software for: 6-12 months

### "Review For Dext Prepare"

July 31, 2024

5.0

Overall, Dext Prepare has been an invaluable tool for optimizing our financial workflows and enhancing productivity.

Pros

The autopublishing feature, combined with the streamlined supplier rules, has made our dexting process significantly easier and more efficient. The automation reduces manual entry errors and saves us valuable time, allowaing us to focus on more strategic tasks.

Cons

When amounts are extracted and published in Xero, the tax details sometimes VAT- re not captured correctly.

Review Source

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 2+ years

### "Great automated solution for keeping track of expenses "

December 15, 2023

5.0

Excellent tool for automating data entry for my expenses

Pros

Great automated solution for keeping track of expenses - It integrates with our bookkeeping system Quickbooks. - It automates the data entry tasks - Easy to use - Good price point

Cons

It didn't integrate with all accounting systems, so I did have to switch to Quickbooks in order to use Dext as my old system was not compatible

Review Source

SL

Shan L.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "A must-have product for your book management"

September 29, 2020

5.0

Receipt bank is a great tool for business owners and accountants. It archives the supports on the cloud. Therefore, when it comes to an audit, the support could be easily pulled.

Pros

Receipt Bank is easy to track bills and receipts and useful to publish into accounting software. Also, Receipt Bank could assign different roles among users, which saves time for review and approval of reimbursable expenses. Last but not least, it keeps adding features like bank statement fetch, which creates efficiency for bank reconciliation.

Cons

If bills or receipts are denominated in foreign currency, the exchange rate used by Receipt Bank is different from that by Accounting Software. To have a consistent rate across the book, we have to manually refresh the bill date to have a consistent exchange rate.

Review Source

SD

Simon D.  
MD  
Accounting  
Used the software for: 2+ years

### "Automation with Dext"

October 10, 2022

5.0

We already liked Dext, then recently found out about a new integration feature where it links with and fetches data directly from Amazon, Uber etc. to save another stage of manual work. Excellent.

Pros

Dext, although higher price, is our preferred purchase invoice data capture system. Its more powerful, so if the client is of a certain size then it is worth the extra outlay to save time

Cons

As long as you know what it is capable of, its hard to fault

Reason for choosing Dext

We still use hubdoc for clients that dont have much activity, but after a certain size Dext is better

Review Source

RH

Rhonda H.  
Owner  
Accounting  
Used the software for: 2+ years

### "Dext Prepare is Essential"

June 7, 2023

5.0

Dext Prepare has been great to work with and is easy for my clients to use.

Pros

Creates for a paperless bookkeeping practice. It is easy for my clients to learn and use, and keeps them out of the bookkeeping software.

Cons

Need a way for expense reports to be signed off on. I have clients who need to have expense reports authorized.

Review Source

RC

Robin C.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Receipt Bank Does Not Work"

February 23, 2020

1.0

A total waste of time and money. Not worth it. Pointless.

Pros

Receipt Bank promised a lot and delivered extremely poor service. It simply did not do what it said it would do.

Cons

It combines multiple receipts into one entry, entirely in error. It fails to recognise the currency of the receipt. It mis-reads the receipts - inputting incorrect numbers and names. It corrupts easily, locking a lot of entries inside the app but unable to generate a spreadsheet. There is no way to extract the data from the corrupted app, so you have no choice but to enter all the data again or create your own spreadsheet and enter it there. In all Receipt Bank was a complete waste of money and an enormous waste of my time. I strongly recommend anyone against buying Receipt Bank. It is easier to create an excel document of your own which you can run on your phone. If you want to you can add in drop-down menus to make data entry quick and easy. That is much easier than trying to mess around with the grossly faulty Receipt Bank app.

Review Source

Darcy W.  
Marketing Assistant  
E-Learning  
Used the software for: 2+ years

### "Keep Track of your Receipts easily"

April 19, 2022

5.0

Pros

I like that you don't need to keep your physical receipts, you simply take a photo of the receipt and upload it. Then you can categorize your expense from the software.

Cons

Sometimes it doesn't autopopulate the amount and taxes properly like some other software like Receipt Bank. I also think the interface is not as nice as Receipt Bank.

Review Source

AT

Alex T.  
Accounts Assistant  
Accounting  
Used the software for: 2+ years

### "Receipt Bank Review"

February 5, 2021

5.0

Very pleasant. Easy, fast, reasonably priced, nice to look at and use.

Pros

I use this daily. Ease of use is key here to minimise any further hassle from bookkeeping. RB is super easy to use, very quick to upload documents via the app or the desktop.

Cons

Possibly the rate of machine learning. I have used RB for the same customers sales invoices for over two years now, and the same mistakes are frequently made by RB's extraction. These are daily mistakes, possibly every other day. Customer Name is a very common one.

Review Source

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