--- title: "Page 2 | Dext Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Dext the right Bookkeeper solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160189/Dext/reviews/?page=2" page_type: "reviews" language: "en" --- Dext 4.3 (175) [View alternatives](https://www.capterra.com/p/160189/Dext/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 2 - Reviews of Dext ## Showing most helpful reviews Showing 26-50 of 175 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TJ Talisa J. Chief Compliance Officer Accounting Used the software for: 2+ years ### "We couldn't be without Dext for our clients!" January 30, 2026 5.0 We couldn't be without Dext for our clients! Even with the introduction of other similar apps on the market, Dext is still out go-to for the foundation of our app stacks. Pros We love how user friendly it is, all of our clients have Dext subscriptions and it makes both our lives and theirs easier when completing their bookkeeping. Product updates, changes and new features are communicated to us by our account manager making it easy to implement efficiencies into our workflow. Cons We want to hold and review our internal finances to the same standards as we do our clients. The main practice being excluded from reporting means we can't create month-end bookkeeping dashboards as easily to track our internal KPIs. Review Source ZL Zach L. FPA Manager Financial Services Used the software for: 1-2 years ### "Great invoice capture tool" April 3, 2026 4.0 Pros Dext makes it quick and easy to capture, extract, and streamline purchase invoices and receipts, significantly reducing manual data entry. The automation is reliable, integrations with Xero are strong, and the mobile app works well for on‑the‑go users. Cons As there are a lot of settings available, you can't limit certain fields to be hidden for non-finance users, making it more difficult for them to use. Review Source RW Reiss W. Audit and Accounts Manager Accounting Used the software for: 2+ years ### "Forever and always... Dext" March 31, 2026 5.0 I have used Dext with my clients for years and will continue to do so. The automation and accuracy it provides my clients is invaluable to both them and me as their accountant. Pros The ability to onboard with my clients and automate their finance functions so the people could work on their business as opposed to in their businesses Cons Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease. Review Source CR Charly R. Operations Manager Food & Beverages Used the software for: 1-2 years ### "The Convenience of Reconciliation in hands" April 1, 2026 5.0 Since I started using Dext with Xero , my overall experience has been great , it makes things easier to be able to combine Text with other apps Pros The convenience of the integration with Xero , take a picture and it reconciled straight away with Xero , great when you are on the go Cons MMM , I guess the interface is not that user friendly , compared to other app it would need a bit of a refresh Review Source JA Jasmine A. Finance Director Hospitality Used the software for: 2+ years ### "DEXT review" October 15, 2025 5.0 Pros DEXT is really easy to use and user friendly, it links in with Xero perfectly to create a very reasonably priced tech stack for small businesses. Cons There is little I don't like about DEXT to be honest! It does exactly what we need for a company of our size. Review Source TB Tas B. Finance Manager Marketing and Advertising Used the software for: 2+ years ### "You can never go wrong with Dext!" March 31, 2026 5.0 I think it's a really high quality app, I'd recommend it to people a lot as it's well-priced. Max Whitely is super helpful and approachable on any questions to do with it, it's clear he loves the product and is proud to represent it. Pros Dext is extremely accurate at reading receipts, which I've noticed isn't as good in other products. I've rarely noticed a mistake in it. Cons There's nothing I dislike about Dext, it's technologically great, easy to use and affordable. I've no issues with it. Review Source HN Hallye N. Operations Manager Consumer Services Used the software for: 2+ years ### "Amazing Receipt and Expense Management" July 28, 2025 5.0 Great I would recommend to anyone needing to organize and keep track of invoices to be paid or sent out as well as keeping receipts Pros Receipt management and tracking along with invoicing capabilities. It has great security and is a great value. Cons I don't like that sometimes the emailing in feature does not work and sometimes it cannot read the text on the receipt Review Source SM Steven M. Partner Accounting Used the software for: 2+ years ### "Dext - A great solution to invoice capture" April 11, 2025 5.0 Love the product, is my reccomended product to use in conjunction with other accouting software. Pros Easy to use for the basics, but has a lot more functionallity if you spend the time to dig deeper. Cons The duplicate item checker & extraction of docs isnt always accurate Alternatives considered [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Reason for choosing Dext The interface isnt as user friendly and found too many issues / bugs Review Source MN Mbali N. Accountant Accounting Used the software for: 2+ years ### "Dext Bliss" March 27, 2025 5.0 It has helped streamline work and audits. Pros Easy to use and accurate extractions, app always functional Cons Its just the high cost of it especially in RSA due to the conversion rate. Switched from [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Hubdoc isn’t user friendly compared to dext Review Source SS Susie S. Accounting Manager Accounting Used the software for: 2+ years ### "Dext Review from Accounting Manager" June 12, 2025 4.0 Onboarding was easy, and so are the other features. Dext allows helps users get a lot of the paperwork together for those that don't have time to do it. Pros The configuration, the ability to connect to QB Desktop and the bill fetching. Dext also makes it easy to upload pictures from the mobile app. Cons The dashboard is a little busy and I don't like the matching feature. That is already done in the accounting software. Switched from [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Hubdoc stopped fetching statements and bills Review Source MR Maurizio R. Manager Food & Beverages Used the software for: 1-2 years ### "Time saver app for busy owners" March 12, 2025 5.0 Great, definitely a time saver especially with my restaurant schedule where I need to cover the kitchen and manage. Pros As I constantly need to send invoices of purchases to my accountant after I buy groceries for my restaurant, I find Dext super practical for its instant feature to send them immediately, it makes me save so much time with a single picture! Cons The only thing is that sometimes it might not recognize well the images when I take a picture (the OCR) so you may need to correct the information manually after uploading. Review Source JP Joy P. Office Manager Events Services Used the software for: 6-12 months ### "Making Supplier Processing Easier" March 14, 2025 4.0 Overall this system makes uploading and processing our supplier invoices much quicker and easier. Pros How intuitive it is - it learns your 'way' Cons Setting up process was a little confusing Review Source TP Tammy P. HR Manager Retail Used the software for: 1-2 years ### "Using Dext " March 6, 2025 5.0 Great I love how it goes directly to my accounting software Pros It is so easy to use. I can take pictures of receipts anywhere. Cons I have no problems using Dext. The program is great Review Source TH Tom H. Research Manager Market Research Used the software for: 1-2 years ### "Simplified a previously arduous process " May 29, 2025 3.0 Positive - made expense claiming a lot easier and you can easily view a summary to check against your payslip and bank statement to make sure you are paid Pros The capability to upload any sort of receipt / order confirmation and it find the details for you to submit an expense claim Cons I found it difficult to submit a petrol claim with the manual entry element. It isn’t always clear whether an upload has been submitted ok. Review Source JF James F. Co-founder Food & Beverages Used the software for: 1-2 years ### "Great platform, however not a must if you have a good accounting software." January 15, 2025 3.0 Pros Overall easy to use software, with snap receipt feature that is slightly better than other software (including user allocation, categories syntonization etc) Cons A bit redundant since many accounting software have snap receipt features Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Dext Cheaper overall. Better snap receipt features Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Dext had better algorithm with better user allocation for somewhat better pricing Review Source MO Marta O. CRM Manager Marketing and Advertising Used the software for: Less than 6 months ### "Not as straightforward for first few uses" March 4, 2025 4.0 Pros I liked the app and the documentation pages they have in support of new users where they show step by step how to use it Cons Sometimes despite the support documentation the use of the app and the process itself is not very straightforward Review Source KS Kiran S. Marketing Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great bookkeeping tool" November 13, 2024 5.0 Great so far, makes it easy to submit company receipts Pros Easy to use, multiple ways to upload company receipts quickly Cons It doesn’t always extract information from receipts correctly Review Source FB Faruk B. Accountant Accounting Used the software for: 2+ years ### "Streamlining Accounting Processes: A Review of High-Cost Software for Improved Client and Accountant" May 30, 2023 5.0 Our overall experience has gone well with DEXT, the only downside it the price hike. Pros The process is the strongest aspect of Dext. The process is as followed, if DEXT is unable to retrieve all the data it marks it for review. Dext also has features like auto publishing, supplier rules and bank feed as well e-invoicing. With auto publishing you can have documents/invoices automatically published to Xero and ready for reconciliation. Supplier rules also help with have the invoices automatically allocated to the correct supplier. Dext can also connect directly to your supplier they are bringing on a lot of support which can be beneficial to a lot of practices to streamline and increased their performance. Have bank fetch can also help with company tax returns and not having to contact your client to get bank statements all the time as you will have access to this in Dext. Dext have 3 different products: Prepare Commerce and precision. We are currently using DEXT prepare. Cons The pricing is a big factor. Also, for the price DEXT should offer more, currently they have split their product into 3 categories, DEXT precision features should be a part of their prepare features. Recently they also increased their pricing significantly. Their only advantage is that there is no software at its calibre. I would say another factor is ensuring your client use Dext as some from the older generations can struggle. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Reason for choosing Dext The only advantage of Dextis that there is no software at its calibre. However HubDoc gets the job done and is included within Xero's subscription. So for companies starting out I would recommend that they use HubDoc to save on costs. Although it doesn't have the fancy features of DEXT you can complete basic tasks. You can complete things like uploading your receipts and having HubDoc automatically allocate to the right accounts and also have HubDoc push the invoices to Xero. Review Source AW Andrew W. Administration Assistant Individual & Family Services Used the software for: 2+ years ### "Dext is perfect for small startups" November 14, 2023 4.0 To be perfectly honest, it was 'fair' at best, we had a good run but outgrew the cost which became very exorbitant after the last company buyout Really poor customer support options, don't expect a reply for up to a week. Not good when you have to pay your workers and nothing functioning. Pros Dext has a potentially daunting array of choice at first setup, the beauty is you can just leave sit what you do not need until you need it. Our staff used the software with ease and were able to confirm 90% of the time, to the required use of the software making it less time consuming to chase receipts. It is simple to use and allows multiple levels of authorisation. Scales slightly to cost for small business. They do offer discounts to NFP/RC organisations. Compliant with ATO tax reporting requirements. Fully customisable categories table. Cons Technical support were good, but not great, often the replies were cryptic or were minimalist, often resulting in confusion from them or us. Not a solution once you go over the affordable tier of 80 employees, there are then much better solutions out there. Some limitations in the software framework, but nothing crippling. No training option for staff, assumed you will do that. Review Source CF Cody F. Finance Director Biotechnology Used the software for: 1-2 years ### "Highly useful management platform for multiple companies" August 13, 2023 5.0 Big process improvement! When I started, we had multiple individual accounts set up instead of a single account housing each client entity, so once we took that consolidation step, everything fell into place & the workflow started to churn without incident. Few to no issues with receiving documents from outside the org, the OCR is fairly capable, and the platform learns quickly & suggests supplier rules to set for item types with regular throughput. Pros It works exactly as advertised & is user-friendly enough that setup is simple & intuitive. There is a wide array of features on this platform, but everything is labeled & explained well, so while there is introductory training & ongoing self-support material, you often don't need it once you get going because the platform largely guides you toward whatever it is you want to do (which makes training new staff fairly easy). Cons The integrations can occasionally be a bit wonky--less so the accounting software integrations than vendors & bank accounts. I've had a few issues with bank accounts coming regularly decoupled, or with vendor accounts not connecting despite the credentials being validated. The lists for each integration option are also limited, so if you're using a smaller community bank or an industry-specific vendor, you may just be out of luck. Review Source CM Christie M. Bookkeeper Accounting Used the software for: 1-2 years ### "Dext doesn’t tell the truth - won’t upgrade my lower level subscription. They expect me to pay twice" February 24, 2022 1.0 I wasn’t asking for anything more than what the average person would receive for their price. Why offer a terrible product that you don’t even advertise, that has almost the identical name to the next level product? I feel utterly duped. Pros I feel so disheartened by Dext & Google Play! They offered me a discount (without refunding my original purchase), yet they didn’t offer to only charge the difference between what I’d already paid and the next subscription level. WHY??? Cons I mistakenly subscribed to Dext’s “Business Plan” through the Dext app. I couldn’t figure out why it didn’t function like it was supposed to. Once I figured out that it was called “Business” and not “Business Plus” I realized I must have subscribed to something different…I didn’t know they offered anything different from their website. I contacted Dext right away and told them I want to upgrade (or refund to upgrade on my own). They told me Google Play can refund this. I communicated with Google Play. They said, “We can’t do this, only the app developer can. I asked, “How do I communicate with the app developer?” They gave me the same email address that I previously used to communicate with Dext. I went back and forth many times (over the course of a month) communicating with Google Play and Dext; both telling me the other can help me. In the end, Dext offered to cancel my current subscription (but I wouldn’t get a refund) and then they’d give me 20% off a new subscription. Dext is EXPENSIVE and now I have to pay double, when I asked to be upgraded (or refunded) right after I bought it. WHO is lying to me? In the end, Dext simply closed the case on me instead of offering me the upgraded subscription for the price difference. UNBELIEVABLE! Dext told me that I hadn’t heard of this lower level subscription because they got rid of it as it wasn’t popular, but that Google Play kept it. Review Source Nigel E. Managing Director Management Consulting Used the software for: 2+ years ### "Buy it" April 12, 2023 5.0 Dext takes away a lot of pain in terms of administration and time, it also keeps my invoices & receipts digitally and gives me an overall view of my outgoings for any set period, excellent product Pros In short as a small business owner Dext saves me the most precious commodity it can, my time. It allows myself and my team to take a simple picture of a receipt or uplad an invoice and the data is extracted and pushed across to my Xero accounting system. Works very well indeed including multiple currencies Cons Like any OCR extraction it is not perfect but what I would like to see is better notifications of failures for duplication etc, I would like unsuccessful uploads to be easier to identify and resolve Review Source ML Morna L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "My favour piece of software" December 13, 2023 5.0 Love it. It’s so good that we were offered another provider as part of an existing subscription but I don’t want to change. I’d rather pay Dext and keep using it. Pros This software is amazing. We are a wholesaler with loads of monthly invoices from suppliers and out to customers. Dext strips all the information out in seconds, is so accurate and then can get seamlessly transferred to Sage. Considering the time this software saves us, the price is brilliant too. I already recommend this software to anyone I think would benefit. Cons No downsides. This software literally does everything I need it for. Review Source KM Kaylee M. Managing Director Accounting Used the software for: 1-2 years ### "Useful tool but under delivers" March 14, 2024 3.0 Customer service is lacking. It is hard to move away from a product though once it has been integrated. So we continue with it despite these major issues. Pros Easier for clients to use for scanning in their receipts and invoices rather than into QuickBooks directly as the third degree of separation allows for us to ensure they do not accidentally post anything to the books. Cons There are a lot of features we were promised that do not work at all. Including the invoice fetch. It is totally unusable for every single one of our clients, and customer service never seemed to care about the fact we are paying for a service they advertise yet cannot deliver. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) To facilitate easier receipt scanning for clients. I do not put new clients onto DEXT going forward though due to the issues mentioned. Plus QuickBooks seems to be updating their product on that end for receipt scanning and posting. Review Source EN Elliott N. Systems Manager Hospitality Used the software for: Less than 6 months ### "Everything we need at the right price" January 18, 2021 5.0 Pros Very easy to use. The interface is clear and user-friendly. The lack of mandatory expense reports is a big plus in my view. When we used Expensify we had various issues dealing with expense reports. They aren't really necessary for our process, so eliminating them saves time. Also, now an issue with one transaction won't hold up the rest of the report. The OCR is very accurate compared to our previous software (Expensify and Veryfi), and did seem to learn how to read different vendors' invoices when I had to make some corrections (e.g. pulling invoice date instead of order date). Customer support was responsive and had a great attitude. Pricing is transparent and inexpensive compared to some competitors. Works well for both employee expenses and general accounts payable. Cons OCR processing time is slower than we would like. Items can be processed manually when needed, however. Multiple approval flows would help manage expenses by department. Doesn't integrate correctly with our bank. This seems to be an issue with our bank and the third-party integration software, but still. Alternatives considered [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[Melio](https://www.capterra.com/p/184673/Melio/)[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/) Reason for choosing Dext Pricing was transparent and inexpensive. We were able to easily sign up for a trial to confirm Receipt Bank met our needs. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Expensify sent out an unsolicited political email to all users, which we found unacceptable. Fortunately, this led us to find an alternative with better pricing and ease of use. We were also able to consolidate our employee expenses and general invoice entry in one software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.