# Page 3 | Dext Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Dext the right Bookkeeper solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160189/Dext/reviews

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Dext

4.3 (174)

[View alternatives](https://www.capterra.com/p/160189/Dext/alternatives/)

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Last updated April 17th, 2026

# Page 3 - Reviews of Dext

## Showing most helpful reviews

Showing 51-75 of 174 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Morna L.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My favour piece of software"

December 13, 2023

5.0

Love it. It’s so good that we were offered another provider as part of an existing subscription but I don’t want to change. I’d rather pay Dext and keep using it.

Pros

This software is amazing. We are a wholesaler with loads of monthly invoices from suppliers and out to customers. Dext strips all the information out in seconds, is so accurate and then can get seamlessly transferred to Sage. Considering the time this software saves us, the price is brilliant too. I already recommend this software to anyone I think would benefit.

Cons

No downsides. This software literally does everything I need it for.

Review Source

KM

Kaylee M.  
Managing Director  
Accounting  
Used the software for: 1-2 years

### "Useful tool but under delivers"

March 14, 2024

3.0

Customer service is lacking. It is hard to move away from a product though once it has been integrated. So we continue with it despite these major issues.

Pros

Easier for clients to use for scanning in their receipts and invoices rather than into QuickBooks directly as the third degree of separation allows for us to ensure they do not accidentally post anything to the books.

Cons

There are a lot of features we were promised that do not work at all. Including the invoice fetch. It is totally unusable for every single one of our clients, and customer service never seemed to care about the fact we are paying for a service they advertise yet cannot deliver.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

To facilitate easier receipt scanning for clients. I do not put new clients onto DEXT going forward though due to the issues mentioned. Plus QuickBooks seems to be updating their product on that end for receipt scanning and posting.

Review Source

EN

Elliott N.  
Systems Manager  
Hospitality  
Used the software for: Less than 6 months

### "Everything we need at the right price"

January 18, 2021

5.0

Pros

Very easy to use. The interface is clear and user-friendly. The lack of mandatory expense reports is a big plus in my view. When we used Expensify we had various issues dealing with expense reports. They aren't really necessary for our process, so eliminating them saves time. Also, now an issue with one transaction won't hold up the rest of the report. The OCR is very accurate compared to our previous software (Expensify and Veryfi), and did seem to learn how to read different vendors' invoices when I had to make some corrections (e.g. pulling invoice date instead of order date). Customer support was responsive and had a great attitude. Pricing is transparent and inexpensive compared to some competitors. Works well for both employee expenses and general accounts payable.

Cons

OCR processing time is slower than we would like. Items can be processed manually when needed, however. Multiple approval flows would help manage expenses by department. Doesn't integrate correctly with our bank. This seems to be an issue with our bank and the third-party integration software, but still.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[Melio](https://www.capterra.com/p/184673/Melio/)[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/)

Reason for choosing Dext

Pricing was transparent and inexpensive. We were able to easily sign up for a trial to confirm Receipt Bank met our needs.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify sent out an unsolicited political email to all users, which we found unacceptable. Fortunately, this led us to find an alternative with better pricing and ease of use. We were also able to consolidate our employee expenses and general invoice entry in one software.

Review Source

DH

Daniel H.  
Vice President  
Accounting  
Used the software for: 2+ years

### "Great product for in-house or outsourced bookkeeping"

June 8, 2023

5.0

Pros

Online and Mobile App are very easy to navigate and use. The training resources that are included are excellent. Dext saves my business a lot of time by setting up automatic rules for suppliers, bank accounts, etc. to directly integrate into our accounting system.

Cons

I don't have any negative comments for Dext Prepare.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Hubdoc is US Based. Unfair USD pricing for Canadian Companies. Became overly expensive.

Review Source

Russell B.  
CEO  
Accounting  
Used the software for: 1-2 years

### " A useful - and usable - alternative to expensive"

December 21, 2021

4.0

Overall this has been a good product for my accounting practice. I use it personally for my own firm and for many of my monthly bookkeeping clients as a method to capture receipts in the moment.

Pros

Designed for accountants and their clients, allows for easy collaboration and receipt capture. Does a much better job than QBO receipt capture and does not restrict the source email for forwarded emailed receipts, making it much more usable and efficient.

Cons

The refusal to allow us to use American formatted dates is a constant and significant irritant. It would be so simple to correct this that it is extremely annoying that they won't do it. Receipt matching to existing QBO transactions is inconsistent and only looks back 3 months so it is not ideal for clean up projects. Pricing structure isn't very flexible.

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[LedgerSync](https://www.capterra.com/p/188077/LedgerSync/)

Reason for choosing Dext

Better features, and Ledgersync does not provide client data privacy as they have access to look at all of your documents whenever they want.

Review Source

AM

Audrey M.  
Owner  
Accounting  
Used the software for: 1-2 years

### "I use Dext Prepare multiple time a day for various businesses"

July 28, 2021

4.0

Overall I think it is a good program and helps streamline daily activities.

Pros

Easy setup and integration with QuickBooks Online. Clients find it quick and easy to use, which is a must to get everything done in a timely manner.

Cons

I find the monthly tiered subscription pricing to be a bit expensive.

Reason for choosing Dext

I still use CCH iFirms client portal for my tax clients that do not need integration to a bookkeeping software.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

I liked the filing system better and when I switched subscriptions the pricing was about the same.

Review Source

MB

Marilynn B.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Dext Customer Service"

August 2, 2022

4.0

My overall experience with dext was horrible, customer service was nonexistent, there is no phone number to call a person and when I canceled my monthly subscription well before the 15-day cancelation period, I was still charged for the next month. I received no response from my customer manager who was on holiday and was told I had to meet with the manager before I could cancel. This made no sense to me. Canceling my monthly subscription was one of the most stressful, time-consuming things I have done regarding an app, I do not recommend this app.

Pros

What I liked most about this software was it was able to import receipts

Cons

What I liked least about this software were the customer service and the price.

Review Source

SP

Sean P.  
Owner  
Motion Pictures and Film  
Used the software for: I used a free trial

### "It’s been great so far, we will sign up when the trial ends!"

August 10, 2023

5.0

Dext is a great software with many features we haven’t even touched on yet. I have already recommended it to others to help with their bookkeeping and general records.

Pros

This will be an incredible asset for us to keep on top of our bookkeeping. It’s very easy to use and review the bills that we input. I feel like this will make us very organized and ease the life of our bookkeeper and accountant as a result.

Cons

No issues to really speak of so far. I guess our one issue is that Dext uses an authentication service to link our bank account but it doesn’t seem to work for our specific bank (BMO).

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Review Source

DJ

Daniel J.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Great data extraction software for clients willing to pay premium for a premium product"

October 12, 2022

5.0

Excellent premium software for data extraction

Pros

The data extraction worked great and the ability to also automatically mark payments to bills is also a timesaver. The ability to post multicurrency bills is a great feature.

Cons

It took quite a while to have everything set up, sometimes the data extraction did not work for an unknown reason. Does not work for extracting data from bank statements.

Switched from

[Datamolino](https://www.capterra.com/p/150838/Datamolino/)[Xero](https://www.capterra.com/p/120109/Xero/)

The client wanted to use the other software.

Review Source

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 2+ years

### "Great automated solution for keeping track of expenses "

December 15, 2023

5.0

Excellent tool for automating data entry for my expenses

Pros

Great automated solution for keeping track of expenses - It integrates with our bookkeeping system Quickbooks. - It automates the data entry tasks - Easy to use - Good price point

Cons

It didn't integrate with all accounting systems, so I did have to switch to Quickbooks in order to use Dext as my old system was not compatible

Review Source

rS

ron S.  
president  
Wholesale  
Used the software for: Less than 6 months

### "Great Product Terrible Service "

March 18, 2021

3.0

Pros

Its easy to use for the most part. as usual with most software support is non existent so if you are not a technical person it might not be for you- like most online products online their FAQ section will not answer any question you have. also they really do not want you to contact support so its difficult Its a great idea and works with QuickBooks once you can figure out how to set it up. its not intuitive at all

Cons

while difficult to figure out with zero installation support it is a great idea and on its basis and awesome product- its price compared to others, but probably worth it. that being said if you have a problem with it- you are out of luck- you can try and contact support but that's a joke. they of course want an email. ive had a problem with their fetch service, which is another great idea- it will give you an error saying you are using the wrong credentials even though you can sign on the site with no problem using the same credentials. what you will get back will be endless emails with can responses using the very faq pages which are useless. they do not even log your complaint so each time their solution doesn't work you have to re explain again. even if you send the prior email in the body. they are clearly not equipped to support issues with their own software I will tell you its a nice product and if you are technical and can figure out how to set it up you will be good. but if there is an issue with a feature forget it

Review Source

SL

Shan L.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "A must-have product for your book management"

September 29, 2020

5.0

Receipt bank is a great tool for business owners and accountants. It archives the supports on the cloud. Therefore, when it comes to an audit, the support could be easily pulled.

Pros

Receipt Bank is easy to track bills and receipts and useful to publish into accounting software. Also, Receipt Bank could assign different roles among users, which saves time for review and approval of reimbursable expenses. Last but not least, it keeps adding features like bank statement fetch, which creates efficiency for bank reconciliation.

Cons

If bills or receipts are denominated in foreign currency, the exchange rate used by Receipt Bank is different from that by Accounting Software. To have a consistent rate across the book, we have to manually refresh the bill date to have a consistent exchange rate.

Review Source

AC

Allie C.  
Proprietor  
Hospitality  
Used the software for: 2+ years

### "Excellent company with easy to use purchase paperwork "

October 10, 2023

5.0

No hastle with simple use of data which is quick and easy

Pros

Simplicity of recording invoices which is excellent for ease of yearly accounting when you are too busy for filing

Cons

Nothing as its a seamless product you can use on your phone, just take a picture of your receipt and send

Review Source

VM

Virginia M.  
Bookkeeper  
Financial Services  
Used the software for: 2+ years

### "Dext Is Exceptional!"

March 30, 2023

5.0

Never had an issue in all the time I have used the product

Pros

I love Dext and have used it for 7 plus years. It allows me and my clients to track all their expenses easily and worry free.

Cons

The cost is expensive as I dont have a lot of clients but I will pay because I like it so much

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Dext

Much more functional and way better at coding appropriately.

Review Source

SD

Simon D.  
MD  
Accounting  
Used the software for: 2+ years

### "Automation with Dext"

October 10, 2022

5.0

We already liked Dext, then recently found out about a new integration feature where it links with and fetches data directly from Amazon, Uber etc. to save another stage of manual work. Excellent.

Pros

Dext, although higher price, is our preferred purchase invoice data capture system. Its more powerful, so if the client is of a certain size then it is worth the extra outlay to save time

Cons

As long as you know what it is capable of, its hard to fault

Reason for choosing Dext

We still use hubdoc for clients that dont have much activity, but after a certain size Dext is better

Review Source

MR

Martin R.  
Praticien  
Accounting  
Used the software for: 1-2 years

### "Coûteux, fonctionne à moitiés et services pitoyables "

August 18, 2023

1.0

Mon expérience La fonction d’extraction directement des fournisseurs ne fonctionne pas ou se débranche continuellement ce qui crée de la frustration de la part de vos clients. Le service technique vous réfère au directeur de compte qui ne re communique pas avec vous même après plusieurs tentatives de votre part de communiquer avec lui. Pas contre, il vous envoie son augmentation de prix. À ce moment vous réussissez à prendre un rendez-vous avec lui après avoir tenté de communiquer avec lui pendant un mois. Un rendez-vous qu’il remet à la journée suivante. Bien sûr, le directeur de compte ne peut pas régler votre problème mais vous devez quand même payer cher pour un produit qui ne remplit pas ses promesses. Service pitoyable pour un produit coûteux qui n’en vaut pas la peine.

Pros

Extrait les taxes mais les règles et la fonction Receipt dans QuickBooks Online le font bien sans avoir à payer pour 2 solutions.

Cons

La fonction d’extraction directement des fournisseurs ne fonctionne pas ou se débranche continuellement ce qui crée de la frustration de la part de vos clients. Le service est pitoyable

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Dext

J’ai demandé qu’on annule tout

Review Source

VY

Veronica Y.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Has great features but don't like that you have to buy in groups of five"

October 11, 2022

4.0

Pros

I like the integration with QBO, the supplier rules feature, and the expense report functionality.

Cons

I wish i could organize the files in a different way (similar to a file folder) I don't like the pricing scheme

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Reason for choosing Dext

Some clients had better functionality for DEXT (expense reports)

Review Source

KP

Kimberly P.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Fantastic. Extreme time saver! Easy integration with Quickbooks"

August 25, 2020

5.0

I have several clients that I have signed up to use Receipt Bank and they are all satisfied. Customer service is better than their competitors! I look like a hero to my clients that now use Receipt Bank!

Pros

I recommend to my accounting clients as a quick way to get their expenses recorded. Take a picture of the receipt with your phone and auto publish straight into Quickbooks. Game changer for small businesses that still use the shoe box method! It is a very easy integration with Quickbooks online! Very cost efficient for small businesses.

Cons

May not be the best choice for larger businesses with multi level approval of expense reports. I have not signed up a larger client so it may be fine, but I do not think it has this feature.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

The Expensify customer service is extremely poor.

Review Source

VR

Verified Reviewer  
Ingeniero  
Construction  
Used the software for: 2+ years

### "Buen software de facturas"

March 27, 2023

5.0

Pros

Facilita bastante el trabajo diario. Muy fácil de utilizar y muy simple.

Cons

Puede ser un poco complicado de configurar al principio, pero al final merece la pena.

Review Source

Graham L.  
Managing Director  
  
Used the software for: 1-2 years

### "Overall superb"

April 17, 2018

4.0

Pros

The accuracy really is superb! It is amazingly how accurately it gets the information required from what is often messy, crumpled or poor quality receipts

Cons

The main criticism is that I need a totally separate account per business. Would be better to handle multiples from one login. Also seems bonkers to have to pay extra for more users, has no bearing on the required server time or functionality's...eg zero benefits to just sharing a login .so to charge for it seems wrong. Lastly, the GUI could be modernized slightly

Review Source

RH

Rhonda H.  
Owner  
Accounting  
Used the software for: 2+ years

### "Dext Prepare is Essential"

June 7, 2023

5.0

Dext Prepare has been great to work with and is easy for my clients to use.

Pros

Creates for a paperless bookkeeping practice. It is easy for my clients to learn and use, and keeps them out of the bookkeeping software.

Cons

Need a way for expense reports to be signed off on. I have clients who need to have expense reports authorized.

Review Source

JN

Joel N.  
Data Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Accounting Made Simple with Receipt Bank"

June 6, 2019

5.0

The experience so far has been pleasant. Paperwork can be really daunting especially at the end of the month when you have to account for all the business transactions and present accounting and financial report on time. This software basically saves you the trouble by making things simpler and saving you a great deal of time.

Pros

All you have to do is take a photo of receipts and bills, make use of the drag and drop feature and get them into an accounting system for easy and quick reference. It saves you a good deal of time in accounting. With the OCR feature, you can easily get both the debit and credit card identified when receipts submitted show they have been used for payment. Moreover, you can find out the exact bank account for the debit/credit card used to ensure there's no error when making payment or tracking transactions. Receipt Bank simplifies bookkeeping in that you can be out and about and still be able to get things into the system without any constraint. This is actually possible thanks to the mobile app that lets you work as normal even when you are on the go. User-friendly and easy-to-navigate interface. The dashboard also simplifies bookkeeping and lets you gauge or track your customer's activity level from time to time. It captures accurate info. Just snap a photo and relax. The rest will be handled by the tool.

Cons

Data mining may exhibit a bit of issues sometimes. So it should definitely be checked.

Review Source

RC

Robin C.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Receipt Bank Does Not Work"

February 23, 2020

1.0

A total waste of time and money. Not worth it. Pointless.

Pros

Receipt Bank promised a lot and delivered extremely poor service. It simply did not do what it said it would do.

Cons

It combines multiple receipts into one entry, entirely in error. It fails to recognise the currency of the receipt. It mis-reads the receipts - inputting incorrect numbers and names. It corrupts easily, locking a lot of entries inside the app but unable to generate a spreadsheet. There is no way to extract the data from the corrupted app, so you have no choice but to enter all the data again or create your own spreadsheet and enter it there. In all Receipt Bank was a complete waste of money and an enormous waste of my time. I strongly recommend anyone against buying Receipt Bank. It is easier to create an excel document of your own which you can run on your phone. If you want to you can add in drop-down menus to make data entry quick and easy. That is much easier than trying to mess around with the grossly faulty Receipt Bank app.

Review Source

CP

Claude P.  
CEO  
Translation and Localization  
Used the software for: 2+ years

### "Bug bloquant et aucun support technique "

May 23, 2022

3.0

Regrouper les factures à un seul endroit et préparer la saisie.

Pros

D'une apparence hyper pratique Dext facilite le traitement des factures reçues. Mais 100% des factures doivent pouvoir être traitées et ce n'est pas le cas.

Cons

L'absence de support technique compétent. Aucun des factures internationales ou européennes ne passe correctement dans ce logiciel faute de corrections mineures et ce depuis 6 mois. La société Dext préfère courir après de nouveau clients en ajouter des "à peu près" que de résoudre les problèmes de ses clients existants.

Reason for choosing Dext

C'était à l'époque le seul sur le marché. Maintenant l'offre est variée et nous cherchons une autre solution.

Review Source

HQ

Howard Q.  
Executive Chef  
Hospitality  
Used the software for: 1-2 years

### "Really useful app and website which help me keep on top of paper and digital invoices "

January 25, 2023

5.0

I've used this app on and off for years. It's super easy to use and makes reconciliation a simple task to keep on top of.

Pros

The app is so intuitive and easy to use. It makes batch inputs a breeze.

Cons

It would be useful to be able to search through invoices with specific words... such as avocado -to see which invoices had avocados on them. Currently, I can only search by supplier.

Review Source

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