--- title: "Page 3 | Dext Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Dext the right Bookkeeper solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160189/Dext/reviews/?page=3" page_type: "reviews" language: "en" --- Dext 4.3 (175) [View alternatives](https://www.capterra.com/p/160189/Dext/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 3 - Reviews of Dext ## Showing most helpful reviews Showing 51-75 of 175 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH Daniel H. Vice President Accounting Used the software for: 2+ years ### "Great product for in-house or outsourced bookkeeping" June 8, 2023 5.0 Pros Online and Mobile App are very easy to navigate and use. The training resources that are included are excellent. Dext saves my business a lot of time by setting up automatic rules for suppliers, bank accounts, etc. to directly integrate into our accounting system. Cons I don't have any negative comments for Dext Prepare. Switched from [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Hubdoc is US Based. Unfair USD pricing for Canadian Companies. Became overly expensive. Review Source Russell B. CEO Accounting Used the software for: 1-2 years ### " A useful - and usable - alternative to expensive" December 21, 2021 4.0 Overall this has been a good product for my accounting practice. I use it personally for my own firm and for many of my monthly bookkeeping clients as a method to capture receipts in the moment. Pros Designed for accountants and their clients, allows for easy collaboration and receipt capture. Does a much better job than QBO receipt capture and does not restrict the source email for forwarded emailed receipts, making it much more usable and efficient. Cons The refusal to allow us to use American formatted dates is a constant and significant irritant. It would be so simple to correct this that it is extremely annoying that they won't do it. Receipt matching to existing QBO transactions is inconsistent and only looks back 3 months so it is not ideal for clean up projects. Pricing structure isn't very flexible. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[LedgerSync](https://www.capterra.com/p/188077/LedgerSync/) Reason for choosing Dext Better features, and Ledgersync does not provide client data privacy as they have access to look at all of your documents whenever they want. Review Source AM Audrey M. Owner Accounting Used the software for: 1-2 years ### "I use Dext Prepare multiple time a day for various businesses" July 28, 2021 4.0 Overall I think it is a good program and helps streamline daily activities. Pros Easy setup and integration with QuickBooks Online. Clients find it quick and easy to use, which is a must to get everything done in a timely manner. Cons I find the monthly tiered subscription pricing to be a bit expensive. Reason for choosing Dext I still use CCH iFirms client portal for my tax clients that do not need integration to a bookkeeping software. Switched from [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) I liked the filing system better and when I switched subscriptions the pricing was about the same. Review Source MB Marilynn B. Accountant Accounting Used the software for: 1-2 years ### "Dext Customer Service" August 2, 2022 4.0 My overall experience with dext was horrible, customer service was nonexistent, there is no phone number to call a person and when I canceled my monthly subscription well before the 15-day cancelation period, I was still charged for the next month. I received no response from my customer manager who was on holiday and was told I had to meet with the manager before I could cancel. This made no sense to me. Canceling my monthly subscription was one of the most stressful, time-consuming things I have done regarding an app, I do not recommend this app. Pros What I liked most about this software was it was able to import receipts Cons What I liked least about this software were the customer service and the price. Review Source SP Sean P. Owner Motion Pictures and Film Used the software for: I used a free trial ### "It’s been great so far, we will sign up when the trial ends!" August 10, 2023 5.0 Dext is a great software with many features we haven’t even touched on yet. I have already recommended it to others to help with their bookkeeping and general records. Pros This will be an incredible asset for us to keep on top of our bookkeeping. It’s very easy to use and review the bills that we input. I feel like this will make us very organized and ease the life of our bookkeeper and accountant as a result. Cons No issues to really speak of so far. I guess our one issue is that Dext uses an authentication service to link our bank account but it doesn’t seem to work for our specific bank (BMO). Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source Brett G. Owner Used the software for: 1-2 years ### "Smart Solution to manual bookkeeping entry" July 26, 2018 5.0 Time. This saves time . It also provides peace of mind. Pros The AI behind this software is smart and adaptive. The OCR recognition can identify the debit/credit card used on a submitted receipt and match that receipt payment to the specific bank account in your accounting software so you can avoid sending payments to the wrong account. For accounting firms, the bundled pricing is a great value to share with your clients. It does not just push the data to your accounting software, but will search your transactions in the software to try to find matches and will sync up the payments with ease. Cons While they are doing good with the fetch option for online invoices (they can pull the statements and invoices from online billers, such as cell phone or internet), they do not have the capability, currently, to pull bank statements. Add this feature and we have an unmatched solution to this expense capture sector in my opinion. Review Source DJ Daniel J. Accountant Accounting Used the software for: 1-2 years ### "Great data extraction software for clients willing to pay premium for a premium product" October 12, 2022 5.0 Excellent premium software for data extraction Pros The data extraction worked great and the ability to also automatically mark payments to bills is also a timesaver. The ability to post multicurrency bills is a great feature. Cons It took quite a while to have everything set up, sometimes the data extraction did not work for an unknown reason. Does not work for extracting data from bank statements. Switched from [Datamolino](https://www.capterra.com/p/150838/Datamolino/)[Xero](https://www.capterra.com/p/120109/Xero/) The client wanted to use the other software. Review Source AW Andrew W. Creative & Managing Director Marketing and Advertising Used the software for: 2+ years ### "Easy expense tracking" May 16, 2022 4.0 Very easy to use, and integrates well with Xero and out bookkeeping and accounting practices. Pros Capture expenses is really easy with Dext. As a team we use a combination of photos, for physical receipts, and emails where we just attach a PDF. Both methods work really well, and it takes away the pain of tracking expenses. Cons The accuracy for digitisation is excellent, however, it can be slow at times. To be honest though, I would rather it take a longer time to process and be accurate than being fast and inaccurate. Reason for choosing Dext We were recommended Receipt Bank, which became Dext, by our bookkeeper. We didn't evaluate other options, as the recommendation was made based on experience. Review Source rS ron S. president Wholesale Used the software for: Less than 6 months ### "Great Product Terrible Service " March 18, 2021 3.0 Pros Its easy to use for the most part. as usual with most software support is non existent so if you are not a technical person it might not be for you- like most online products online their FAQ section will not answer any question you have. also they really do not want you to contact support so its difficult Its a great idea and works with QuickBooks once you can figure out how to set it up. its not intuitive at all Cons while difficult to figure out with zero installation support it is a great idea and on its basis and awesome product- its price compared to others, but probably worth it. that being said if you have a problem with it- you are out of luck- you can try and contact support but that's a joke. they of course want an email. ive had a problem with their fetch service, which is another great idea- it will give you an error saying you are using the wrong credentials even though you can sign on the site with no problem using the same credentials. what you will get back will be endless emails with can responses using the very faq pages which are useless. they do not even log your complaint so each time their solution doesn't work you have to re explain again. even if you send the prior email in the body. they are clearly not equipped to support issues with their own software I will tell you its a nice product and if you are technical and can figure out how to set it up you will be good. but if there is an issue with a feature forget it Review Source VR Verified Reviewer Practice Manager Accounting Used the software for: 1-2 years ### "Useful app that makes bookkeeping much more efficient" March 13, 2018 4.0 Pros This software makes bookkeeping very easy, even when on the go. The mobile app is perfect for tradespeople and those on the road. The dashboard feature is particularly useful to us a bookkeeping business as we can monitor that activity level of our clients as well as ensuring the correct uploading of their documents. Cons We have found ourselves paying over the odds for this software on behalf of clients whose business sees peaks and troughs in terms of activity and so some months can be charged at a higher rate because they reflect the previous month's activity, despite little to know uploads taking place in the month following. We would much prefer to pay for the software on a credit system whereby we pay for what we use. Review Source AC Allie C. Proprietor Hospitality Used the software for: 2+ years ### "Excellent company with easy to use purchase paperwork " October 10, 2023 5.0 No hastle with simple use of data which is quick and easy Pros Simplicity of recording invoices which is excellent for ease of yearly accounting when you are too busy for filing Cons Nothing as its a seamless product you can use on your phone, just take a picture of your receipt and send Review Source VM Virginia M. Bookkeeper Financial Services Used the software for: 2+ years ### "Dext Is Exceptional!" March 30, 2023 5.0 Never had an issue in all the time I have used the product Pros I love Dext and have used it for 7 plus years. It allows me and my clients to track all their expenses easily and worry free. Cons The cost is expensive as I dont have a lot of clients but I will pay because I like it so much Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Dext Much more functional and way better at coding appropriately. Review Source MR Martin R. Praticien Accounting Used the software for: 1-2 years ### "Coûteux, fonctionne à moitiés et services pitoyables " August 18, 2023 1.0 Mon expérience La fonction d’extraction directement des fournisseurs ne fonctionne pas ou se débranche continuellement ce qui crée de la frustration de la part de vos clients. Le service technique vous réfère au directeur de compte qui ne re communique pas avec vous même après plusieurs tentatives de votre part de communiquer avec lui. Pas contre, il vous envoie son augmentation de prix. À ce moment vous réussissez à prendre un rendez-vous avec lui après avoir tenté de communiquer avec lui pendant un mois. Un rendez-vous qu’il remet à la journée suivante. Bien sûr, le directeur de compte ne peut pas régler votre problème mais vous devez quand même payer cher pour un produit qui ne remplit pas ses promesses. Service pitoyable pour un produit coûteux qui n’en vaut pas la peine. Pros Extrait les taxes mais les règles et la fonction Receipt dans QuickBooks Online le font bien sans avoir à payer pour 2 solutions. Cons La fonction d’extraction directement des fournisseurs ne fonctionne pas ou se débranche continuellement ce qui crée de la frustration de la part de vos clients. Le service est pitoyable Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Dext J’ai demandé qu’on annule tout Review Source VY Veronica Y. Accountant Accounting Used the software for: 2+ years ### "Has great features but don't like that you have to buy in groups of five" October 11, 2022 4.0 Pros I like the integration with QBO, the supplier rules feature, and the expense report functionality. Cons I wish i could organize the files in a different way (similar to a file folder) I don't like the pricing scheme Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Reason for choosing Dext Some clients had better functionality for DEXT (expense reports) Review Source KP Kimberly P. Accountant Accounting Used the software for: 1-2 years ### "Fantastic. Extreme time saver! Easy integration with Quickbooks" August 25, 2020 5.0 I have several clients that I have signed up to use Receipt Bank and they are all satisfied. Customer service is better than their competitors! I look like a hero to my clients that now use Receipt Bank! Pros I recommend to my accounting clients as a quick way to get their expenses recorded. Take a picture of the receipt with your phone and auto publish straight into Quickbooks. Game changer for small businesses that still use the shoe box method! It is a very easy integration with Quickbooks online! Very cost efficient for small businesses. Cons May not be the best choice for larger businesses with multi level approval of expense reports. I have not signed up a larger client so it may be fine, but I do not think it has this feature. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) The Expensify customer service is extremely poor. Review Source VR Verified Reviewer Cco Telecommunications Used the software for: 2+ years ### "Does exactly what it needs to" September 18, 2024 5.0 Pros So simple and automatic. Makes submitting expenses painless Cons I’m not an admin so can’t test those features. But for regular user it’s great Review Source SS Shelby S. Owner Accounting Used the software for: Less than 6 months ### "Deceitful billing and poor customer service" July 2, 2023 1.0 I will never use this software again nor recommend it to others simply because the way their sales and customer service teams have handled things. I was signed up for an “annual” commitment unknowingly. I’ve been emailing support for almost 2 months to close the account due to their unethical practices and have gotten nowhere. Pros I used Dext years ago when it was Receipt Bank and thought I’d look into it now for my company. It’s definitely not the same company anymore Cons They just want to make a sale and don’t care about the experience at all. Review Source VR Verified Reviewer Ingeniero Construction Used the software for: 2+ years ### "Buen software de facturas" March 27, 2023 5.0 Pros Facilita bastante el trabajo diario. Muy fácil de utilizar y muy simple. Cons Puede ser un poco complicado de configurar al principio, pero al final merece la pena. Review Source Graham L. Managing Director Used the software for: 1-2 years ### "Overall superb" April 17, 2018 4.0 Pros The accuracy really is superb! It is amazingly how accurately it gets the information required from what is often messy, crumpled or poor quality receipts Cons The main criticism is that I need a totally separate account per business. Would be better to handle multiples from one login. Also seems bonkers to have to pay extra for more users, has no bearing on the required server time or functionality's...eg zero benefits to just sharing a login .so to charge for it seems wrong. Lastly, the GUI could be modernized slightly Review Source Boyd T. Founder Used the software for: 2+ years ### "I use this to input all of my receipts for my business." July 24, 2018 5.0 Ease of inputting receipts into accounting software. Pros I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO) Cons I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason. Review Source JN Joel N. Data Analyst Information Technology and Services Used the software for: I used a free trial ### "Accounting Made Simple with Receipt Bank" June 6, 2019 5.0 The experience so far has been pleasant. Paperwork can be really daunting especially at the end of the month when you have to account for all the business transactions and present accounting and financial report on time. This software basically saves you the trouble by making things simpler and saving you a great deal of time. Pros All you have to do is take a photo of receipts and bills, make use of the drag and drop feature and get them into an accounting system for easy and quick reference. It saves you a good deal of time in accounting. With the OCR feature, you can easily get both the debit and credit card identified when receipts submitted show they have been used for payment. Moreover, you can find out the exact bank account for the debit/credit card used to ensure there's no error when making payment or tracking transactions. Receipt Bank simplifies bookkeeping in that you can be out and about and still be able to get things into the system without any constraint. This is actually possible thanks to the mobile app that lets you work as normal even when you are on the go. User-friendly and easy-to-navigate interface. The dashboard also simplifies bookkeeping and lets you gauge or track your customer's activity level from time to time. It captures accurate info. Just snap a photo and relax. The rest will be handled by the tool. Cons Data mining may exhibit a bit of issues sometimes. So it should definitely be checked. Review Source CP Claude P. CEO Translation and Localization Used the software for: 2+ years ### "Bug bloquant et aucun support technique " May 23, 2022 3.0 Regrouper les factures à un seul endroit et préparer la saisie. Pros D'une apparence hyper pratique Dext facilite le traitement des factures reçues. Mais 100% des factures doivent pouvoir être traitées et ce n'est pas le cas. Cons L'absence de support technique compétent. Aucun des factures internationales ou européennes ne passe correctement dans ce logiciel faute de corrections mineures et ce depuis 6 mois. La société Dext préfère courir après de nouveau clients en ajouter des "à peu près" que de résoudre les problèmes de ses clients existants. Reason for choosing Dext C'était à l'époque le seul sur le marché. Maintenant l'offre est variée et nous cherchons une autre solution. Review Source SS Sam S. Director Airlines/Aviation Used the software for: 1-2 years ### "Waste of Money" April 22, 2020 1.0 Ended up wasting more time then it was worth. Not cheap either. Pros Photo recognition is very accurate and customer service is helpful and existant. Cons Where do i start. The system is very clunky, looks great from the outside but there are better solutions out there especially for the price. Upload a reciept and approve it. Then wait 24 hours for it to enter your accounting software. Nightmare when your trying to reconcile. Doesnt link with QB Projects so have to go into each reciept in QB and add project. This defeats the whole purpose of the app. Oh and you have to wait for it to push to QB. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Dext Promise of ease of use. Review Source HQ Howard Q. Executive Chef Hospitality Used the software for: 1-2 years ### "Really useful app and website which help me keep on top of paper and digital invoices " January 25, 2023 5.0 I've used this app on and off for years. It's super easy to use and makes reconciliation a simple task to keep on top of. Pros The app is so intuitive and easy to use. It makes batch inputs a breeze. Cons It would be useful to be able to search through invoices with specific words... such as avocado -to see which invoices had avocados on them. Currently, I can only search by supplier. Review Source PS Pauline S. Accounting supervisor Accounting Used the software for: 1-2 years ### "Dext review" January 5, 2024 4.0 Above average, it is easy to use and does the job and makes the process efficient Pros It makes data entry very easy and efficient through machine learning, and that it syncs with accounting software Cons when you add someone in your accounting practice as a team member with basic access (which shows that they cannot publish to software) - turned out they still can. i wish they update that. Also - we weren;t able to utilize the auto-fetch function Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Reason for choosing Dext most of our clients do not use Xero (where Hubdoc is free) so we use Dext instead Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.