# Page 2 | Dext Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Dext the right Bookkeeper solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160189/Dext/reviews

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Dext

4.3 (170)

[View alternatives](https://www.capterra.com/p/160189/Dext/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Dext

## Showing most helpful reviews

Showing 26-50 of 170 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ID

Isabelle D.  
Apprentice Accountant  
Accounting  
Used the software for: 1-2 years

### "DEXT Review as an Apprentice Accountant "

March 31, 2026

5.0

As an Accountant, Dext is an extremely valuable and integral part of my daily tasks. The platform allows me to easily take photographs of invoices, receipts and import email documents. I specifically like the integrations with platforms such as Xero, which allows a smooth and streamlined bookkeeping process. Using Dext significantly reduces manual effort as it captures all of the key information needed to complete financial tasks. The multi-client dashboard is especially beneficial as it ensures that I have all my clients in one place and can effortlessly switch between them and publish their receipts and invoices through to the accounting software. Overall, Dext performs extremely well at what its designed to do, it takes away a lot of the repetitive, time-consuming parts of bookkeeping and helps us stay organized. A reliable tool for busy accounting workflows!

Pros

What I like most about Dext is how much time it saves on day-to-day financial admin, especially when it comes to capturing and organising receipts and invoices. I can easily take a photo and have the data extracted automatically making the whole process effortless. I particularly like the extracting lines function it offers when I have long receipts, this makes my tasks much more time efficient.

Cons

Sometimes when I use Dext, if the software is unable to find the supplier. Even when the supplier is on the invoice or receipt it sometimes codes the supplier to 'unknown' which can sometimes be time consuming to go back over and adjust this.

Review Source

aC

amy C.  
Head of ops  
Accounting  
Used the software for: 1-2 years

### "Dext is the best!"

March 30, 2026

5.0

I love dext and wouldn't use anything else for receipt processing, it saves time and its always accurate.

Pros

Dext is constantly evolving and getting better and it gets it right so you can trust it to do the leg work! Love the new prepayment feature!

Cons

Menu’s are a little complicated to remember where things are and the settings could be streamlined to save time!

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Reason for choosing Dext

It wasnt as accurate and its clunkier and doesnt have as many features

Review Source

HM

Hannah M.  
Client Success Manager  
Accounting  
Used the software for: 1-2 years

### "Perfect Partner for Xero!"

March 31, 2026

5.0

Overall, Dext is a highly effective bookkeeping solution that aligns well with cloud-based accounting practices. It's ease of setup, flexible document submission options, and strong educational resources make it a valuable tool for both clients and internal teams, ultimately driving efficiency and improving the overall client experience.

Pros

As a Client Success Manager within an accountancy practice, implementing Dext has been a genuinely positive experience, both for our internal team and for our clients. One of the standout features of Dext is how straightforward the initial setup process is. From onboarding new clients to integrating with accounting software such as Xero, the platform is intuitive and well structured. Clients are invited directly into the system and guided through a simple set up process, allowing them to get started with minimal friction. This ease of setup significantly reduces onboarding time and helps clients adopt the software quickly, which is crucial from a client success perspective.

Cons

The mobile app is great for quick use and as one of the multiple submission methods however there is limited functionality when compared to desktop which can occasionally frustrate clients.

Review Source

RW

Reiss W.  
Audit and Accounts Manager  
Accounting  
Used the software for: 2+ years

### "Forever and always... Dext"

March 31, 2026

5.0

I have used Dext with my clients for years and will continue to do so. The automation and accuracy it provides my clients is invaluable to both them and me as their accountant.

Pros

The ability to onboard with my clients and automate their finance functions so the people could work on their business as opposed to in their businesses

Cons

Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease.

Review Source

MN

Mbali N.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Dext Bliss"

March 27, 2025

5.0

It has helped streamline work and audits.

Pros

Easy to use and accurate extractions, app always functional

Cons

Its just the high cost of it especially in RSA due to the conversion rate.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Hubdoc isn’t user friendly compared to dext

Review Source

TB

Tas B.  
Finance Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "You can never go wrong with Dext!"

March 31, 2026

5.0

I think it's a really high quality app, I'd recommend it to people a lot as it's well-priced. Max Whitely is super helpful and approachable on any questions to do with it, it's clear he loves the product and is proud to represent it.

Pros

Dext is extremely accurate at reading receipts, which I've noticed isn't as good in other products. I've rarely noticed a mistake in it.

Cons

There's nothing I dislike about Dext, it's technologically great, easy to use and affordable. I've no issues with it.

Review Source

SS

Susie S.  
Accounting Manager  
Accounting  
Used the software for: 2+ years

### "Dext Review from Accounting Manager"

June 12, 2025

4.0

Onboarding was easy, and so are the other features. Dext allows helps users get a lot of the paperwork together for those that don't have time to do it.

Pros

The configuration, the ability to connect to QB Desktop and the bill fetching. Dext also makes it easy to upload pictures from the mobile app.

Cons

The dashboard is a little busy and I don't like the matching feature. That is already done in the accounting software.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Hubdoc stopped fetching statements and bills

Review Source

MR

Maurizio R.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Time saver app for busy owners"

March 12, 2025

5.0

Great, definitely a time saver especially with my restaurant schedule where I need to cover the kitchen and manage.

Pros

As I constantly need to send invoices of purchases to my accountant after I buy groceries for my restaurant, I find Dext super practical for its instant feature to send them immediately, it makes me save so much time with a single picture!

Cons

The only thing is that sometimes it might not recognize well the images when I take a picture (the OCR) so you may need to correct the information manually after uploading.

Review Source

JP

Joy P.  
Office Manager  
Events Services  
Used the software for: 6-12 months

### "Making Supplier Processing Easier"

March 14, 2025

4.0

Overall this system makes uploading and processing our supplier invoices much quicker and easier.

Pros

How intuitive it is - it learns your 'way'

Cons

Setting up process was a little confusing

Review Source

EA

Emily A.  
Office Administrator  
Information Services  
Used the software for: 6-12 months

### "Highly Recommend "

April 4, 2025

5.0

I am very happy with using Dext, it has made entering/tracking receipts much more efficient.

Pros

Easy to use & simple. It does a lot of the work for you.

Cons

No complaints, Dext has been a great tool.

Review Source

TP

Tammy P.  
HR Manager  
Retail  
Used the software for: 1-2 years

### "Using Dext "

March 6, 2025

5.0

Great I love how it goes directly to my accounting software

Pros

It is so easy to use. I can take pictures of receipts anywhere.

Cons

I have no problems using Dext. The program is great

Review Source

TH

Tom H.  
Research Manager  
Market Research  
Used the software for: 1-2 years

### "Simplified a previously arduous process "

May 29, 2025

3.0

Positive - made expense claiming a lot easier and you can easily view a summary to check against your payslip and bank statement to make sure you are paid

Pros

The capability to upload any sort of receipt / order confirmation and it find the details for you to submit an expense claim

Cons

I found it difficult to submit a petrol claim with the manual entry element. It isn’t always clear whether an upload has been submitted ok.

Review Source

VR

Verified Reviewer  
Cco  
Telecommunications  
Used the software for: 2+ years

### "Does exactly what it needs to"

September 18, 2024

5.0

Pros

So simple and automatic. Makes submitting expenses painless

Cons

I’m not an admin so can’t test those features. But for regular user it’s great

Review Source

AD

Abegail D.  
Finance Assistant  
Accounting  
Used the software for: 6-12 months

### "Review For Dext Prepare"

July 31, 2024

5.0

Overall, Dext Prepare has been an invaluable tool for optimizing our financial workflows and enhancing productivity.

Pros

The autopublishing feature, combined with the streamlined supplier rules, has made our dexting process significantly easier and more efficient. The automation reduces manual entry errors and saves us valuable time, allowaing us to focus on more strategic tasks.

Cons

When amounts are extracted and published in Xero, the tax details sometimes VAT- re not captured correctly.

Review Source

KS

Kiran S.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great bookkeeping tool"

November 13, 2024

5.0

Great so far, makes it easy to submit company receipts

Pros

Easy to use, multiple ways to upload company receipts quickly

Cons

It doesn’t always extract information from receipts correctly

Review Source

SS

Sunayana S.  
AVP  
Accounting  
Used the software for: 1-2 years

### "Nice application for keeping a check on quality of work"

September 4, 2024

4.0

Useful tool for overall analysis of work

Pros

Some really good features like entity health check

Cons

sometimes figures do not populate correctly from accounting software

Review Source

MS

Muhammad S.  
Director  
Accounting  
Used the software for: 2+ years

### "Dext is how receipt softwares should work"

July 20, 2024

5.0

Overall we are happy. The app works really well

Pros

This app works great. Very easy to use for the person taking photos of receipts and the person recording the receipts. Overall we are very happy. Only thing that could be better is the price

Cons

Price is higher than what we want to spend

Review Source

FB

Faruk B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Streamlining Accounting Processes: A Review of High-Cost Software for Improved Client and Accountant"

May 30, 2023

5.0

Our overall experience has gone well with DEXT, the only downside it the price hike.

Pros

The process is the strongest aspect of Dext. The process is as followed, if DEXT is unable to retrieve all the data it marks it for review. Dext also has features like auto publishing, supplier rules and bank feed as well e-invoicing. With auto publishing you can have documents/invoices automatically published to Xero and ready for reconciliation. Supplier rules also help with have the invoices automatically allocated to the correct supplier. Dext can also connect directly to your supplier they are bringing on a lot of support which can be beneficial to a lot of practices to streamline and increased their performance. Have bank fetch can also help with company tax returns and not having to contact your client to get bank statements all the time as you will have access to this in Dext. Dext have 3 different products: Prepare Commerce and precision. We are currently using DEXT prepare.

Cons

The pricing is a big factor. Also, for the price DEXT should offer more, currently they have split their product into 3 categories, DEXT precision features should be a part of their prepare features. Recently they also increased their pricing significantly. Their only advantage is that there is no software at its calibre. I would say another factor is ensuring your client use Dext as some from the older generations can struggle.

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Reason for choosing Dext

The only advantage of Dextis that there is no software at its calibre. However HubDoc gets the job done and is included within Xero's subscription. So for companies starting out I would recommend that they use HubDoc to save on costs. Although it doesn't have the fancy features of DEXT you can complete basic tasks. You can complete things like uploading your receipts and having HubDoc automatically allocate to the right accounts and also have HubDoc push the invoices to Xero.

Review Source

AW

Andrew W.  
Administration Assistant  
Individual & Family Services  
Used the software for: 2+ years

### "Dext is perfect for small startups"

November 14, 2023

4.0

To be perfectly honest, it was 'fair' at best, we had a good run but outgrew the cost which became very exorbitant after the last company buyout Really poor customer support options, don't expect a reply for up to a week. Not good when you have to pay your workers and nothing functioning.

Pros

Dext has a potentially daunting array of choice at first setup, the beauty is you can just leave sit what you do not need until you need it. Our staff used the software with ease and were able to confirm 90% of the time, to the required use of the software making it less time consuming to chase receipts. It is simple to use and allows multiple levels of authorisation. Scales slightly to cost for small business. They do offer discounts to NFP/RC organisations. Compliant with ATO tax reporting requirements. Fully customisable categories table.

Cons

Technical support were good, but not great, often the replies were cryptic or were minimalist, often resulting in confusion from them or us. Not a solution once you go over the affordable tier of 80 employees, there are then much better solutions out there. Some limitations in the software framework, but nothing crippling. No training option for staff, assumed you will do that.

Review Source

CF

Cody F.  
Finance Director  
Biotechnology  
Used the software for: 1-2 years

### "Highly useful management platform for multiple companies"

August 13, 2023

5.0

Big process improvement! When I started, we had multiple individual accounts set up instead of a single account housing each client entity, so once we took that consolidation step, everything fell into place & the workflow started to churn without incident. Few to no issues with receiving documents from outside the org, the OCR is fairly capable, and the platform learns quickly & suggests supplier rules to set for item types with regular throughput.

Pros

It works exactly as advertised & is user-friendly enough that setup is simple & intuitive. There is a wide array of features on this platform, but everything is labeled & explained well, so while there is introductory training & ongoing self-support material, you often don't need it once you get going because the platform largely guides you toward whatever it is you want to do (which makes training new staff fairly easy).

Cons

The integrations can occasionally be a bit wonky--less so the accounting software integrations than vendors & bank accounts. I've had a few issues with bank accounts coming regularly decoupled, or with vendor accounts not connecting despite the credentials being validated. The lists for each integration option are also limited, so if you're using a smaller community bank or an industry-specific vendor, you may just be out of luck.

Review Source

LG

Letlet G.  
Sales and Marketing  
Retail  
Used the software for: 6-12 months

### "The Smart Way to Manage Your Accounting: Dext Prepare Review"

March 1, 2023

4.0

As one of the sales and marketing staff. I used to manually enter data, manage bank statements, receipts, and invoices, and transfer data to my accounting firm before Dext Prepare. However, I am now able to automate and streamline the entire pre-accounting procedure with Dext Prepare, allowing me more time for higher-value tasks and business development.Eliminating mistakes and oversights made by hand is one of the most significant issues that Dext Prepare has solved for me. The software's optical character recognition (OCR) AI technology, which is 99 percent accurate, ensures that all of my data is current and accurate. While processing data, I am also able to abide by the Data Protection Regulation (RGPD), giving me peace of mind that my financial information is safe.Dext Prepare has provided me with an exceptional overall experience. I've been able to save money, time, and effort while keeping things simple for my accountant thanks to the software's ease of use and effectiveness.

Pros

Company's finances has been completely transformed by Dext Prepare. I don't have to spend countless hours manually entering data to keep track of my finances because of its powerful automation and real-time monitoring features. Because the software's text recognition algorithm is so precise, it was simple for me to extract all of the essential information from my bank statements, invoices, and receipts.Dext Prepare's ability to integrate with my existing accounting ecosystem, which enables me to transfer data with a few easy clicks, is yet another great feature. The software's user interface is also very easy to understand and use, making it accessible to anyone, even to people who don't know much about technology.In general, managing finances with Dext Prepare has saved me a significant amount of time and effort. It is essential for any proprietor of a business who wishes to streamline their accounting procedures and concentrate on expanding their enterprise. Anyone looking for a pre-accounting solution that is both effective and user-friendly should look no further than Dext Prepare.

Cons

Dext Prepare is a great way to automate and streamline the pre-accounting process, but i say it lacks some features that other accounting software solutions have. Nevertheless, it is essential to keep in mind that Dext Prepare was developed solely for the purpose of pre-accounting and is not intended to take the place of a full-featured accounting system.The cost of Dext Prepare, which may be prohibitive for individuals or small businesses depending on their requirements and financial resources, is another potential drawback. However, the time-saving advantages of the software may eventually offset the cost for some businesses.In conclusion, despite the fact that Dext Prepare may not have all of the features of other accounting software solutions and may be pricey for some users, the pre-accounting automation and time savings it provides are still significant. As a whole, it's a wise investment for businesses that want to make their accounting procedures more efficient.

Review Source

CM

Christie M.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Dext doesn’t tell the truth - won’t upgrade my lower level subscription. They expect me to pay twice"

February 24, 2022

1.0

I wasn’t asking for anything more than what the average person would receive for their price. Why offer a terrible product that you don’t even advertise, that has almost the identical name to the next level product? I feel utterly duped.

Pros

I feel so disheartened by Dext & Google Play! They offered me a discount (without refunding my original purchase), yet they didn’t offer to only charge the difference between what I’d already paid and the next subscription level. WHY???

Cons

I mistakenly subscribed to Dext’s “Business Plan” through the Dext app. I couldn’t figure out why it didn’t function like it was supposed to. Once I figured out that it was called “Business” and not “Business Plus” I realized I must have subscribed to something different…I didn’t know they offered anything different from their website. I contacted Dext right away and told them I want to upgrade (or refund to upgrade on my own). They told me Google Play can refund this. I communicated with Google Play. They said, “We can’t do this, only the app developer can. I asked, “How do I communicate with the app developer?” They gave me the same email address that I previously used to communicate with Dext. I went back and forth many times (over the course of a month) communicating with Google Play and Dext; both telling me the other can help me. In the end, Dext offered to cancel my current subscription (but I wouldn’t get a refund) and then they’d give me 20% off a new subscription. Dext is EXPENSIVE and now I have to pay double, when I asked to be upgraded (or refunded) right after I bought it. WHO is lying to me? In the end, Dext simply closed the case on me instead of offering me the upgraded subscription for the price difference. UNBELIEVABLE! Dext told me that I hadn’t heard of this lower level subscription because they got rid of it as it wasn’t popular, but that Google Play kept it.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 2+ years

### "Forget the rest Receipt Bank is the best! Save time and gather more data!"

August 15, 2018

4.0

Pros

I have been using Receipt Bank alongside Xero for at least 5 years now and I have tried the alternatives but for me RB is the best! It is easy, accurate and intelligent. Its super simple app alongside the emailing in, drag & drop, dropbox link etc makes adding receipts and bills easy so you are more likely to capture more items. The OCR works well and learns (it is however worth keeping an aye on things as sometimes it can go awry!). The supplier rules work well, it has a great user interface and is simple to navigate. I know that they do line by line splits on some supplier invoices and I would like to see that get more accessible. Overall Receipt Bank saves so much time and I think that they are still developing more and more features. I have had clients that hate it and there are a few nuances that you should pay attention to at the start but once you have it works brilliantly!! I have tried Datamolino, Autoentry and Xero direct for the day to day receipts & invoices but have always come back to Receipt Bank. Customer support has always been good, friendly and relatively speedy. I use Receipt Bank with all my clients - we insist upon it!

Cons

I would probably say the thing that comes up over again is the price (I argue that rather pay them that than me for data entry!) but maybe if there was a lower starting price? I would love to see a Bill to client button and the option to break an invoice into lines as a standard option.

Review Source

Nigel E.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Buy it"

April 12, 2023

5.0

Dext takes away a lot of pain in terms of administration and time, it also keeps my invoices & receipts digitally and gives me an overall view of my outgoings for any set period, excellent product

Pros

In short as a small business owner Dext saves me the most precious commodity it can, my time. It allows myself and my team to take a simple picture of a receipt or uplad an invoice and the data is extracted and pushed across to my Xero accounting system. Works very well indeed including multiple currencies

Cons

Like any OCR extraction it is not perfect but what I would like to see is better notifications of failures for duplication etc, I would like unsuccessful uploads to be easier to identify and resolve

Review Source

ML

Morna L.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My favour piece of software"

December 13, 2023

5.0

Love it. It’s so good that we were offered another provider as part of an existing subscription but I don’t want to change. I’d rather pay Dext and keep using it.

Pros

This software is amazing. We are a wholesaler with loads of monthly invoices from suppliers and out to customers. Dext strips all the information out in seconds, is so accurate and then can get seamlessly transferred to Sage. Considering the time this software saves us, the price is brilliant too. I already recommend this software to anyone I think would benefit.

Cons

No downsides. This software literally does everything I need it for.

Review Source

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