# ConstructionOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ConstructionOnline the right Construction Management solution for you? Explore 605 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160201/ConstructionOnline/reviews --- ConstructionOnline 4.5 (605) [View alternatives](https://www.capterra.com/p/160201/ConstructionOnline/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 9th, 2026 # Reviews of ConstructionOnline Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews Comprehensive client engagement platform 94% positive reviews out of 52 Most reviewers report client communication tools streamline updates, approvals, and document sharing, improving transparency and client satisfaction. james B Owner, 1 employee. "As a design-build firm, the Construction On-Line Client Portal changes the builder/client relationship, by inviting them to be a true part of the team. Since June, I now have 5 clients using the Construction On-Line Client Portal, and they love it!" Frequent technical glitches and crashes 53% negative reviews out of 49 Some reviewers report bugs, app crashes, syncing problems, and unreliable integrations disrupt workflow and require ongoing troubleshooting. James W VP, 11 - 50 employees. "Needs formatting issues corrected with spacing, etc. " Integrated real-time communication tools 95% positive reviews out of 43 Most reviewers describe communication features as enhancing coordination, providing instant messaging, and keeping all project discussions accessible. Bayne B Vice President, 11 - 50 employees. "The online platform makes access easy and enhances team communication and project collaboration." Centralized team project management 100% positive reviews out of 40 Most reviewers indicate team collaboration keeps everyone aligned, organized, and productive across multiple devices and locations. Aleia E Production and Design Manager, 11 - 50 employees. "Now, every member of our team is on the same page, fostering collaboration and enhancing productivity." ## Showing most helpful reviews Showing 1-25 of 605 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kevin C. Vice President Construction Used the software for: Less than 6 months ### "Robust construction management software" April 26, 2024 5.0 We are about two months into the implementation process and it has gone more smoothly than expected. Support training is super helpful in getting the team members up to speed. Pros Having the ability to track a project from a an early lead, to an estimate and proposal and through the construction and completion is incredibly helpful to have all the information on one platform. Cons The cloud based platform can have some compatibility issues with certain browsers (Microsoft Edge). It can get bogged down in the Redline planroom and takeoff features with really large files. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)[Plexus](https://www.capterra.com/p/156301/Plexus/)[Trimble e-Builder](https://www.capterra.com/p/2030/e-Builder-Enterprise/) Reason for choosing ConstructionOnline A combination of features, price and compatibility Switched from [eSUB](https://www.capterra.com/p/76833/eSUB-Subcontractor-Software/) To bring together out estimating and project management into one platform Review Source ME Misty E. Project Coordinator Construction Used the software for: 1-2 years ### "Project Coordinator" October 2, 2025 5.0 Overall, I think CO has been a real value to our company. We are more streamlined, more efficient and overall more productive. We can follow up on the status of our projects easier. I can see who added and what dates they added into the data base. The Lead data base saves time from entering the same information multiple times on different projects. I really enjoy working with CO and am glad we have it. Pros Construction Online has made our communication on projects 1000 times better. We have access on our phones & computers. The Dash board is customizable per user, which is very helpful. All different employees can use this platform and have the information they need at their fingertips. We have really invested the time to make CO user friendly and we are more through in streamlining all tasks, so that each project has the same information, it prompts us to gather the same documents and information per project. Cons At times, CO gets bogged down. It can run slow. Refreshing in necessary often. Any time we have had major issues, the tech support listened and tried to solve our issues. They helped us weekly, listening to our struggles or wants and tried to fix our issues or help us achieve better results by figuring out a different way to achieve the same end result. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) We had been looking for another platform for years. CO integrated with our other platforms and the merge was not simple or quick, but worth it. Review Source DR David R. President Construction Used the software for: Less than 6 months ### "ConstructionOnline ...nothing short of a complete failure " October 29, 2024 1.0 Our journey with ConstructionOnline has been nothing short of a complete failure. Despite investing significant time and resources, we were never able to fully implement our system, yet we were charged the full first-year fee with no offer of even a partial refund. Our onboarding and implementation process spanned 3.5 months as we struggled to align with their system. We encountered a major roadblock in adapting their scheduling/dispatching module causing significant delays and preventing us from progressing to other modules. Their workaround instructed us to rely on static reports, which proved impractical and irrelevant to our workflow. Ultimately, we had to make the difficult decision to abandon our efforts to implement ConstructionOnline. We communicated our decision to the implementation team as well as the Sr leadership in writing and requested a partial credit. Given that the system was never fully implemented, we expected at least a partial credit for the first year's SaaS fee. Instead, there was no response from the leadership at all, and the reply from the salesperson simply stated …” that our account would be deactivated to avoid future charges” …. Pros Everything presented in the Sales pitch met with our needs during the original disucussions with the sales team. Cons We could never get Scheduling / Dispatching to fit our needs. We simply wanted to be able to see our backlog of projects and to be able to schedule a technician against the open opportunity in real time. Instead, they had us create reports, run the report, and then see the outcome. This was totaly impractical. Review Source RG Ryan G. General Manager Construction Used the software for: 1-2 years ### "Review new" February 13, 2026 4.0 Very much like the system while in the field and at the office. Allows me to see where my team is clocked in at and their daily logs Pros Ease of navigation through the app. The dashboard is nice to be able to see things at a glance. Ease of use between desktop and mobile. Cons Some trouble of clocking into projects correctly. I select a project and click in, the system often reverts back to “general all projects” instead of the selected project Review Source DB Dillon B. Project Manager Construction Used the software for: 1-2 years ### "Best bang for your buck! " December 31, 2025 5.0 I think this software is the best bang for your buck! We have demod and used multiple softwares but CO has been the best fit for our processes and team. Pros Being able to document daily progress across all our projects and communicate it to the customer. The collaboration and ease of use from bidding/budgeting to submittals and daily logs have grown our team tremendously. The value it adds way exceeds the costs of it. Cons I wish the mobile version was more like the desktop. The mobile version works great but it’s almost like learning two different crm softwares when using both. Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) The value we received from construction online outweighs its cost significantly. I talk had all the features we wanted in a crm. Review Source KB Kandace B. Administration Construction Used the software for: 2+ years ### "Administration" June 5, 2025 5.0 Using ConstructionOnline has made keeping track of our projects more smooth. I can easily track job locations while being miles away. Pros I think that the software is user friendly. It makes navigating and setting up jobs easy. I also enjoy my agenda because I work work on tasks assigned to me while also setting a task for my teams. It allows to restrict what others can see while also allowing us to work together on projects. Cons I do not have anything negative to say about my experience so far. I have enjoyed using ConstructionOnline and making projects more organized. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) More organized and more user friendly for everyone needing to use it. Review Source LG Lyndsey G. Project Coordinator Construction Used the software for: 2+ years ### "10 out of 10 Would Highly Reccomend" October 2, 2025 5.0 It has been a great experience for our company. It keeps us organized as a whole. It keeps out clients informed as well as on task and we appreciate the experience overall. Pros The customer support is superior. There is never a question that goes unanswered. We truly appreciate the reps at CO. Cons I feel like the scheduling in slightly convoluted. It seems overly complicated and the predecessors do not always work. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing ConstructionOnline The features were superior as well as the support from the team. Review Source JB Jennifer B. Owner Construction Used the software for: 2+ years ### "5 years using UDA" May 21, 2025 5.0 My experience has been great! The customer service team is amazing. I've had a few technical issues over the years that I have used the program but the cs team has always fixed it right away or gotten back to me with a solution in a timely fashion. Pros Simple to use. Great customer service. Program has everything my company needs. Easy to navigate the program and upload information. Cons The price is a little expensive but worth it. I didn't find another program that met my companies needs that was cheaper. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing ConstructionOnline Easy of use, document creating and tracking, and estimating templates. Review Source JW James W. VP Construction Used the software for: 2+ years ### "Experienced user review" May 8, 2025 5.0 Great and very productive! Need optional column headings added back for alternative work. Happens on almost every bid and we dont have an option. Pros Easy to use, well organized. Easy to create a project, estimate, and send a professional proposal. Cons Scope writing process needs some improvements. This is a big part of the process. Needs formatting issues corrected with spacing, etc. Also, we need to have optional columns added back Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing ConstructionOnline Been using since 2012. Happy with it, and it met our needs Review Source HT Holden T. Project Engineer Construction Used the software for: 6-12 months ### "Construction Online Review" August 27, 2025 5.0 My overall experience has been great! Everything is easy to get to and once again what I have had a question or problem with I contacted the support team and they responded quick and resolved my issue! Pros Easy to navigate and the customer service is top notch, if there is a problem the contact support team is very quick to respond and resolve the problem! Cons I have not came across anything that I do not like or I have had issues with. My experience has been perfect so far! Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) My company made us switch because construction online was better Review Source AT Anthony T. Project Coordinator Construction Used the software for: Less than 6 months ### "Great platform" November 5, 2024 4.0 Overall very good support and very powerful customization. Pros Its simple yet powerful in all aspects. I love the fact that you can modify anything to your liking. Cons only small details. I think the software like CO Drive need some small improvements Switched from [Procore](https://www.capterra.com/p/56250/Procore/) because procore is terrible. Generally in all aspects Review Source KB KEVIN B. Lead Designer Construction Used the software for: Less than 6 months ### "Designer Friendly" July 3, 2025 5.0 As a designer CO centralizes everything about the project and reduces the amount of redundant software and locations for storing and discussing plans / files with everyone involved in a project. Pros Definitely the on-call on-line service. Top notch. There is always someone online ready to answer tough operation questions. File storage and sharing is fantastic too. Cons When we first adopted CO we spent a few weeks in online training and meetings getting used to where everything was. Not a week after our meetings stopped the websites layout changed considerably leading to many in our company to lose moral over the switch. There should be an option to choose which version you like new or legacy. Also the webcode seems to bug out often not storing project values such as 'designer' etc... Review Source SH Shiva H. Project Administrator Construction Used the software for: 1-2 years ### "A Powerful All-in-One Tool " February 19, 2025 5.0 The platform is designed with a clean and modern interface. Navigation is relatively straightforward for common tasks like scheduling and document management. Some features have a learning curve, especially for new users. Pros It Combines project scheduling, estimating, communication, and documentation in one platform. It is modern, clean design that’s easy to navigate. Cons The mobile version is useful but not as smooth or feature rich as the desktop version. Some of our subcontractors report occasional glitches when accessing files or schedules. Review Source JM Jered M. Lead Commissioning Specialist Oil & Energy Used the software for: 2+ years ### "The bare bones review" December 8, 2025 4.0 Very enjoyable - kinda bummed my company is switching to a different company and style of record keeping. Pros The thing I liked most about Construction Online was that it was very easy to navigate from one section to the next. Cons The thing that I like least about Construction Online is that there were sections that seem to be incomplete with information. Review Source LB Layne B. Operations Manager Construction Used the software for: 2+ years ### "Best cloud based platform I've tried" January 31, 2025 4.0 5 star with exception to the app crashing and not being able to get help for that. Pros CO is an excellent platform for helping us run our business: From scheduling, messaging, file documentation, tracking selections, and providing our people in the field organized checklists, and To Do lists to keep their tasks organized. The instant support for problems or questions from the CO staff has also been invaluable. Cons The app is constantly crashing for all of us. When I've reached out for help in the past, customer service acts like they've never heard of such issues. Haha! not sure how thats possible. We've used CO for years and all of our users have always had issues. No it's not our OS or lack of an update or service issue. The app crashes. have to close out, re open sometimes several times. Sometimes it will never work. Review Source SB Sarah B. Warehouse Supervisor Construction Used the software for: 6-12 months ### "Awesome App" July 2, 2025 4.0 I have been using this since November of 24, being able to clock in and out of job sites on the go, Fantastic! Pros I love that everything we need is in 1 place, Even has the Weather!! Very, easy and user friendly. Being able to show all Job sites and Entry Logs helps us keep track of where people are. Cons I wish we were able to show our inventory in Construction Online. Would make things alot easier, Like our motor inventory, if our team could see what we have in stock, we could help our customers on site, rather then the back and forth phone calls. Review Source ME Mike E. Director of Operations Construction Used the software for: Less than 6 months ### "One in a million!" January 14, 2026 5.0 I have worked with many different construction operating software systems and this is by far the best! Pros Very user friendly. I have used many different construction software systems. This is not intimidating to use daily. Cons The calendar can be a bit cumbersome when trying to find the trade on the schedule. I'd like to be a bit more streamline if possible. Review Source JD Jeff D. Director of Operations Construction Used the software for: 6-12 months ### "Thank you for making our life better!" April 30, 2025 4.0 So far this has been a great experience and I would encourage others to check it out. Pros The customizable reports and the overview of all company schedules Cons I would like to see a little more user friendly Customer messaging application Review Source GG Grant G. Superintendent Construction Used the software for: 1-2 years ### "Construction Online is the best!" February 6, 2025 5.0 The best way I can describe my overall experience is that I am not very good at working all of these construction softwares in the past, but ConstructionOnline makes everything very black and white, and easy to use. Pros I love how everything I use is in one place. The organizationfactor is my favorite and then the simplicity of the software is another plus. Cons The only issue I find is within redline, where my microsoft pen cannot draw, and pages take forever to load sometimes even on good wifi or service. Review Source BH Brock H. Lead Hand Construction Used the software for: Less than 6 months ### "Construction Online Review " May 13, 2025 4.0 Its been a great learning experience and looking forward to using it moving forward. Pros Its a great platform and system available for everyone throughout the construction process. Cons Navigating flaws that can be resolved over time and gaining experience with using the app. Review Source TW Trey W. Temp Construction Used the software for: Less than 6 months ### "App Review " January 8, 2026 4.0 I have a had very good experience so far. No real glaring issues, it’s very intuitive and easy to navigate. Pros The ease of use is phenomenal and it organizes everything very neatly to keep all our projects in order and on time Cons The online version when using it on a phone does work very well. If you use it on a phone or mobile device you need the app. Review Source NS NAVRAJ S. Project Manager Construction Used the software for: 1-2 years ### "Project Manager" October 16, 2024 4.0 Overall UDA is a great product. So far I mainly use UDA for estimating and scheduling only. I love how the estimates can be converted into schedules. Pros I loved how UDA intregrates All Submittals, COI and data in place. And has the ability to monitor their status live. Cons I really do not like the Daily logs. If I have 7 trades at our project. I have to create 7 different logs for the day to document the manpower I had on site. Review Source CC Clay C. Service Coordinator Construction Used the software for: 6-12 months ### "Construction online Review" October 14, 2024 5.0 It has been very easy to learn to use and would highly recommend. Pros The organization tools. I live the different lists you can make to stay ahead of the game. Cons Can’t really think of one. Everything within the website and app have been amazing, making it super easy to navigate. Review Source jB james B. Owner Construction Used the software for: Less than 6 months ### "Finally made the switch from Construction Suites to Construction On Line" August 14, 2024 5.0 Pros I am not an early-adopter, and will typically wait until things are flushed out and proven. When Construction On-Line came about, I was slow, almost resistant, to jump aboard. I’ve been using Construction Suites since 2009; it’s as critical to us as AutoCAD and Quick Books, and we were very satisfied. If you are like me, and slow to change, I encourage you to jump in, I did in June 2024. The client selection tool, which allows clients to upload choices such as plumbing and light fixtures, cabinet door styles, hardware, tile, flooring, etc. has hit a homerun with our clients. They enjoy the research and selection, and feel a part of the design process. Plus, the added bonus is, it has saved our team dozens of hours by having clients spend their time researching their fixtures before we enter into pros and cons of their selections. Lastly, the client portal which provides for the client selection tool, also facilitates change order approvals, and budget reviews is brilliant. As a design-build firm, the Construction On-Line Client Portal changes the builder/client relationship, by inviting them to be a true part of the team. Since June, I now have 5 clients using the Construction On-Line Client Portal, and they love it! Cons Need more time to uncover things that I may not like Review Source RR Robert R. Project Developer Construction Used the software for: Less than 6 months ### "First time learning experience " September 27, 2024 5.0 Pros The ease of use of the financing, estimating Cons I am finding the scheduling section somewhat clunky Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.