# ConstructionOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ConstructionOnline the right Construction Scheduling solution for you? Explore 596 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160201/ConstructionOnline/reviews --- ConstructionOnline 4.5 (596) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ConstructionOnline Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews KL Kelly L Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Before using this application, we had a hard time keeping track of where we were in a project financially - This has been hands down the best part of the platform. “ January 9, 2026 DR David R PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “We encountered a major roadblock in adapting their scheduling/dispatching module causing significant delays and preventing us from progressing to other modules.“ October 29, 2024 DV Don V Project ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “ConstructionOnline, has help to organize and streamline the work processes, while providing analytics to help ensure great project management and communication between the Owner, Clients, and sub-contractors. “ February 3, 2025 KB KEVIN B Lead DesignerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “Also the webcode seems to bug out often not storing project values such as 'designer' etc...“ July 3, 2025 LB Layne B Operations ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “CO is an excellent platform for helping us run our business: From scheduling, messaging, file documentation, tracking selections, and providing our people in the field organized checklists, and To Do lists to keep their tasks organized.“ January 31, 2025 PM Patrick M OwnerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Without the team helping me, my consultants and employees, this program would be hard to manage.“ October 28, 2025 jb james b OwnerConstruction, Self-employedUsed the software for: Less than 6 months. “As a design-build firm, the Construction On-Line Client Portal changes the builder/client relationship, by inviting them to be a true part of the team. Since June, I now have 5 clients using the Construction On-Line Client Portal, and they love it!“ August 14, 2024 PM Patrick M OwnerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “I am difficult to please when it comes to how things intergate with my business and established methods.“ October 28, 2025 ## Showing most helpful reviews Showing 1-25 of 596 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kevin C. Vice President Construction Used the software for: Less than 6 months ### "Robust construction management software" April 26, 2024 5.0 We are about two months into the implementation process and it has gone more smoothly than expected. Support training is super helpful in getting the team members up to speed. Pros Having the ability to track a project from a an early lead, to an estimate and proposal and through the construction and completion is incredibly helpful to have all the information on one platform. Cons The cloud based platform can have some compatibility issues with certain browsers (Microsoft Edge). It can get bogged down in the Redline planroom and takeoff features with really large files. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)[Plexus](https://www.capterra.com/p/156301/Plexus/)[Trimble e-Builder](https://www.capterra.com/p/2030/e-Builder-Enterprise/) Reason for choosing ConstructionOnline A combination of features, price and compatibility Switched from [eSUB](https://www.capterra.com/p/76833/eSUB-Subcontractor-Software/) To bring together out estimating and project management into one platform Review Source KB Kandace B. Administration Construction Used the software for: 2+ years ### "Administration" June 5, 2025 5.0 Using has made keeping track of our projects more smooth. I can easily track job locations while being miles away. Pros I think that the software is user friendly. It makes navigating and setting up jobs easy. I also enjoy my agenda because I work work on tasks assigned to me while also setting a task for my teams. It allows to restrict what others can see while also allowing us to work together on projects. Cons I do not have anything negative to say about my experience so far. I have enjoyed using and making projects more organized. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) More organized and more user friendly for everyone needing to use it. Review Source DR David R. President Construction Used the software for: Less than 6 months ### "ConstructionOnline ...nothing short of a complete failure " October 29, 2024 1.0 Our journey with has been nothing short of a complete failure. Despite investing significant time and resources, we were never able to fully implement our system, yet we were charged the full first-year fee with no offer of even a partial refund. Our onboarding and implementation process spanned 3.5 months as we struggled to align with their system. We encountered a major roadblock in adapting their scheduling/dispatching module causing significant delays and preventing us from progressing to other modules. Their workaround instructed us to rely on static reports, which proved impractical and irrelevant to our workflow. Ultimately, we had to make the difficult decision to abandon our efforts to implement ConstructionOnline. We communicated our decision to the implementation team as well as the Sr leadership in writing and requested a partial credit. Given that the system was never fully implemented, we expected at least a partial credit for the first year's SaaS fee. Instead, there was no response from the leadership at all, and the reply from the salesperson simply stated …” that our account would be deactivated to avoid future charges” …. Pros Everything presented in the Sales pitch met with our needs during the original disucussions with the sales team. Cons We could never get Scheduling / Dispatching to fit our needs. We simply wanted to be able to see our backlog of projects and to be able to schedule a technician against the open opportunity in real time. Instead, they had us create reports, run the report, and then see the outcome. This was totaly impractical. Review Source RG Ryan G. General Manager Construction Used the software for: 1-2 years ### "Review new" February 13, 2026 4.0 Very much like the system while in the field and at the office. Allows me to see where my team is clocked in at and their daily logs Pros Ease of navigation through the app. The dashboard is nice to be able to see things at a glance. Ease of use between desktop and mobile. Cons Some trouble of clocking into projects correctly. I select a project and click in, the system often reverts back to “general all projects” instead of the selected project Review Source JB Jennifer B. Owner Construction Used the software for: 2+ years ### "5 years using UDA" May 21, 2025 5.0 My experience has been great! The customer service team is amazing. I've had a few technical issues over the years that I have used the program but the cs team has always fixed it right away or gotten back to me with a solution in a timely fashion. Pros Simple to use. Great customer service. Program has everything my company needs. Easy to navigate the program and upload information. Cons The price is a little expensive but worth it. I didn't find another program that met my companies needs that was cheaper. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing ConstructionOnline Easy of use, document creating and tracking, and estimating templates. Review Source WS Will S. CEO Commercial Real Estate Used the software for: I used a free trial ### "Decision on a software platform that worked for a Developer not just a Contractor" February 6, 2025 5.0 Our experience with was excellent from the initial contact through the demonstrations and all the way to our starting our 2-week trial. Everyone we dealt with was great at both answering our questions but also in the demonstrations with respect to ensuring all our questions were answered to our satisfaction. We had looked at 3 different software platforms to determine which would best fit our specific needs, and after going through demo sessions with all three, we landed on ConstructionOnline as being our frontrunner. Great people and user friendly software that delivered big results; a winning combination. Pros Ease of use and ability for customization specific to our needs were two of the biggest wins in our minds. Cons We actually found nothing that we saw as an issue with the software Alternatives considered [Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)[Knowify](https://www.capterra.com/p/135791/Knowify/) Reason for choosing ConstructionOnline Better suited to our specific requirements, easier to use, and a better value Switched from [Procore](https://www.capterra.com/p/56250/Procore/) Not specific enough for use by a Developer verses a Contractor Review Source JW James W. VP Construction Used the software for: 2+ years ### "Experienced user review" May 8, 2025 5.0 Great and very productive! Need optional column headings added back for alternative work. Happens on almost every bid and we dont have an option. Pros Easy to use, well organized. Easy to create a project, estimate, and send a professional proposal. Cons Scope writing process needs some improvements. This is a big part of the process. Needs formatting issues corrected with spacing, etc. Also, we need to have optional columns added back Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing ConstructionOnline Been using since 2012. Happy with it, and it met our needs Review Source SG Steve G. owner Construction Used the software for: 2+ years ### "If You’re a Residential Contractor, This Software Does It All" November 26, 2024 5.0 Aside from its features, the best thing about this software is the exceptional customer support. Wait times are minimal (if any), and the team knows the product inside and out. If they don’t have an answer right away, I always get a quick callback. As a residential renovation company, this software works perfectly for our needs. While I don’t use all the features, I can see how it’s versatile enough to benefit larger construction companies too. Highly recommend Pros This software is fantastic and super easy to use, especially for estimating. The estimation section, complete with assemblies, is my go-to. I frequently use stored templates I’ve created, and the ability to save custom estimates as templates is a game-changer. The Redline section is also amazing for take-offs, which can be seamlessly sent to an estimate—something I haven’t seen done elsewhere. All estimates can be exported to QuickBooks or Excel, making integration a breeze. I also love the variety of reports available. They can be used as-is, customized, or exported as PDFs. I often import these into Excel for further personalization. A standout feature is the ability to see your job margin and adjust markup to maximize profit while staying competitive—extremely useful for tracking profitability. The Selections and Change Order sections are incredibly helpful. Clients can easily approve COs and selections, preventing misorders and avoiding inadvertent issues. Plus, clients can access various reports and progress updates, keeping everyone on the same page. We also use the chat feature for job-specific communications, saving us from digging through endless emails. Weekly job notes and progress reports are posted here, and we share updates directly with clients. Lastly, the ability to take and organize photos is fantastic for both internal records and keeping clients updated on progress. This software truly streamlines our workflow and improves client communication. Cons There are times when I wish a feature was developed to work better for me, and they are not always available quickly. Usually, I find a way to work differently or export to a PDF or Excel and get what I need that way. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing ConstructionOnline Less expensive, less cumbersome, and better support Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) I made too many mistakes, and the Change Order and Selection sign-off by the clients Review Source WF Walter F. Project Lead Construction Used the software for: 2+ years ### "Great managment software" March 10, 2025 5.0 I like that UDA is always looking to improve their product. I feel like they understand that what I need in a management software is evolving and they are keeping up. Pros UDA/CO is very easy to use and is intuitive in it's layout. Cons Really a small thing. the AI chat feature is always popping up right where I am going when I first open the application. I also find that notifications are hit or miss sometimes. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Started with a new company, which had been using UDA/CO for a long time. Review Source dW devin W. Project Manager. Construction Used the software for: Less than 6 months ### "We here at Southern Choice Construction love UDA and Construction Online" October 4, 2024 5.0 I am loving how it truly incorporates all of these different aspects of construction management into one seamless program that offers tools for the guys in the office or the field. ( Your work is only as good as the tools you use and this is a tool that every professional needs!) Pros Great estimating tools, Great job tracking capability's, runs smoothly and without crashing like other programs, runs in real time and accessible through any online browser. Cons The App version could be platformed in away to help the field guys more easily compile accurate and useful reports! Switched from [CDR](https://www.capterra.com/p/169531/Construction-Daily-Reports/) This software seems better and has more features than CDR! Review Source rT richard T. Estimator Construction Used the software for: Less than 6 months ### "Learning Construction OnLine" November 7, 2024 5.0 I am just learning the new program. I have been using Construction Suite for years now, so the adjustment is what I am currently figuring out how to operate Pros It is easy to learn and very helpful. When I call with questions, everyone is very helpful. Cons Using an additional app (socket) to connect to Quick Books Review Source AT Anthony T. Project Coordinator Construction Used the software for: Less than 6 months ### "Great platform" November 5, 2024 4.0 Overall very good support and very powerful customization. Pros Its simple yet powerful in all aspects. I love the fact that you can modify anything to your liking. Cons only small details. I think the software like CO Drive need some small improvements Switched from [Procore](https://www.capterra.com/p/56250/Procore/) because procore is terrible. Generally in all aspects Review Source PS Piotr S. Owner Construction Used the software for: Less than 6 months ### "Great, Great product!!!" July 5, 2024 5.0 Great experience with people working at UDA. They know what they are talking about and they have a product that you would have to pay way more to get the same features. I have been with UDA since 2013 and they have never stopped improving their product. I probably will never switch to any other product. Pros 1\. How easy it is to learn it, use it, and integrate it into daily routines 2. Customer service is 11/10 3. Features 4. ClientLink Cons 1\. I honestly didn't find anything to complain about yet :)) Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) Reason for choosing ConstructionOnline Price, customer service, quality of the software, features. Review Source kL kirk L. President Construction Used the software for: Less than 6 months ### "Can't do business without it." July 22, 2024 5.0 I love this software setup. As I expand my office again, I look forward to using some of the advanced features to help streamline our approach to building. Pros I really love the accessibility of all your documentation for each project. Whether it's an estimate for the bank, contracts for the homeowner, or bids from sub-contractors, it's all right there. Cons I purchased Construction Suite in the past. I had gotten out of the game for a little bit pursuing some other projects. Now that I am building again, I wish there had been a little more loyalty for past customers now that it has gone to Construction online. The features are still the best that I have seen. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) Reason for choosing ConstructionOnline I have used UDA in the past and I knew what I was getting. Review Source TE Tim E. President Construction Used the software for: 2+ years ### "COL Review" June 17, 2024 5.0 The product is best in class and the customer support is always spot on. I never have long waits for answers and the ability to quickly reach an expert is very appreciated. Pros COL is a solid software all around. Very few softwares have the built in functionality in COL. If I was going to design proprietary software for my company, it would look and function very much like COL. Cons My only two complaints are the lack of more accounting integrations and the cap on projects. Having a few more options for third party integrations where COL doesn't have internal functionality would be a benefit. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing ConstructionOnline COL simply provided the best value and service of any vendor on the market. Procore doesn't even hold a candle to COL. Review Source KB KEVIN B. Lead Designer Construction Used the software for: Less than 6 months ### "Designer Friendly" July 3, 2025 5.0 As a designer CO centralizes everything about the project and reduces the amount of redundant software and locations for storing and discussing plans / files with everyone involved in a project. Pros Definitely the on-call on-line service. Top notch. There is always someone online ready to answer tough operation questions. File storage and sharing is fantastic too. Cons When we first adopted CO we spent a few weeks in online training and meetings getting used to where everything was. Not a week after our meetings stopped the websites layout changed considerably leading to many in our company to lose moral over the switch. There should be an option to choose which version you like new or legacy. Also the webcode seems to bug out often not storing project values such as 'designer' etc... Review Source SH Shiva H. Project Administrator Construction Used the software for: 1-2 years ### "A Powerful All-in-One Tool " February 19, 2025 5.0 The platform is designed with a clean and modern interface. Navigation is relatively straightforward for common tasks like scheduling and document management. Some features have a learning curve, especially for new users. Pros It Combines project scheduling, estimating, communication, and documentation in one platform. It is modern, clean design that’s easy to navigate. Cons The mobile version is useful but not as smooth or feature rich as the desktop version. Some of our subcontractors report occasional glitches when accessing files or schedules. Review Source LB Layne B. Operations Manager Construction Used the software for: 2+ years ### "Best cloud based platform I've tried" January 31, 2025 4.0 5 star with exception to the app crashing and not being able to get help for that. Pros CO is an excellent platform for helping us run our business: From scheduling, messaging, file documentation, tracking selections, and providing our people in the field organized checklists, and To Do lists to keep their tasks organized. The instant support for problems or questions from the CO staff has also been invaluable. Cons The app is constantly crashing for all of us. When I've reached out for help in the past, customer service acts like they've never heard of such issues. Haha! not sure how thats possible. We've used CO for years and all of our users have always had issues. No it's not our OS or lack of an update or service issue. The app crashes. have to close out, re open sometimes several times. Sometimes it will never work. Review Source VR Verified Reviewer Broker Construction Used the software for: 6-12 months ### "Keep everyone in the loop" August 25, 2025 5.0 When changes are made with the build the project collaboration is 2nd to none. Customer support has been available whenever I do not understand a particular component in the program. Pros Having information readily available without having to wait on someone taking time out of their day to respond to an inquiry. Having documents put into the system streamlines the work flow. Cons .I have not found anything that I am not satisfied with at the moment. As I continue to utilize the program, I am sure I will have a suggestion that hopefully enhances the program/ Review Source TB Tracy B. Project Coordinator Construction Used the software for: Less than 6 months ### "Construction Online Review - New User" June 19, 2025 5.0 Excellent. I look forward to learning more about the tool and using it to add additional features to our project managers and job sups. Pros The functionality is easy to use and it is very intuitive to use even as someone new at the office but also working with a home builder. It has been easy to search for functionality. I have also learned a lot through the knowledge base on the client selection tool so we can start using as well as the different daily logs like the safety log. The organization is using it minimally now but want to grow our use. Cons Right now I haven't experienced any issues with the tool. The chat feature and the online search knowledge base has been great. Review Source VR Verified Reviewer Pre-Construction Manager Construction Used the software for: Less than 6 months ### "Happy PM. Happy Project!" September 15, 2025 5.0 Overall, my experience with has been really positive. It’s a versatile tool that keeps projects organized and moving, even if there’s a bit of a learning curve at first Pros I like how versatile it is. you can handle all your project information in one place from scheduling to communication to budgeting. Cons That I need to keep up with so many features! Honestly all that learning curve at the beginning makes your life easier on the long run. Review Source JD Jeff D. Director of Operations Construction Used the software for: 6-12 months ### "Thank you for making our life better!" April 30, 2025 4.0 So far this has been a great experience and I would encourage others to check it out. Pros The customizable reports and the overview of all company schedules Cons I would like to see a little more user friendly Customer messaging application Review Source JW Jim W. Senior Project Manager Oil & Energy Used the software for: 2+ years ### "UDA REVIEW Third year Utilizing this great tool!" October 1, 2024 4.0 Easy to use which is important for new Team and Clients Pros Scheduling, email tracking, customer service is fast and very helpful. Cons Filing. It would be nice if you could copy an updated file and it would replace not copy with a (1) and would just replace it. Review Source NS NAVRAJ S. Project Manager Construction Used the software for: 1-2 years ### "Project Manager" October 16, 2024 4.0 Overall UDA is a great product. So far I mainly use UDA for estimating and scheduling only. I love how the estimates can be converted into schedules. Pros I loved how UDA intregrates All Submittals, COI and data in place. And has the ability to monitor their status live. Cons I really do not like the Daily logs. If I have 7 trades at our project. I have to create 7 different logs for the day to document the manpower I had on site. Review Source jB james B. Owner Construction Used the software for: Less than 6 months ### "Finally made the switch from Construction Suites to Construction On Line" August 14, 2024 5.0 Pros I am not an early-adopter, and will typically wait until things are flushed out and proven. When Construction On-Line came about, I was slow, almost resistant, to jump aboard. I’ve been using Construction Suites since 2009; it’s as critical to us as AutoCAD and Quick Books, and we were very satisfied. If you are like me, and slow to change, I encourage you to jump in, I did in June 2024. The client selection tool, which allows clients to upload choices such as plumbing and light fixtures, cabinet door styles, hardware, tile, flooring, etc. has hit a homerun with our clients. They enjoy the research and selection, and feel a part of the design process. Plus, the added bonus is, it has saved our team dozens of hours by having clients spend their time researching their fixtures before we enter into pros and cons of their selections. Lastly, the client portal which provides for the client selection tool, also facilitates change order approvals, and budget reviews is brilliant. As a design-build firm, the Construction On-Line Client Portal changes the builder/client relationship, by inviting them to be a true part of the team. Since June, I now have 5 clients using the Construction On-Line Client Portal, and they love it! Cons Need more time to uncover things that I may not like Review Source Talk to a Capterra advisor for free and get results within 15 minutes.