--- title: "ConstructionOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ConstructionOnline the right Construction Scheduling solution for you? Explore 613 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160201/ConstructionOnline/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- ConstructionOnline 4.5 (618) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of ConstructionOnline Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews NZ Ned Z senior superintendentConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “i had a issue opening some files it took 3 minutes to open so when i contacted construction online they check the issue right away and they told me it would take few days to fix it and between that time they keep in contact with me on daily basis which is very appreciate.“ September 10, 2026 KC Kevin C Vice PresidentConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Trying to edit existing or create new project documents can sometimes be cumbersome and glitchy with the software using a pop-up window.“ September 9, 2026 CM Conner M Pre-Construction CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The platform has helped us organize project information and improve communication across our team. While there are still some areas where additional functionality would be beneficial, the responsive customer support team has consistently provided excellent assistance whenever we've needed help.“ July 14, 2026 JW John W PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The one feature that gives me the most difficulty is the integration with QuickBooks Online. “ September 3, 2026 Cecilia D Office AdminConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “I like that ConstructionOnline gives us one central place to manage project information instead of having everything spread out between emails, texts, folders, and separate documents.“ May 21, 2026 AO Arnie O OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Being a small contracting business and above average age, it took me some time to learn, and I got a little impatient.“ September 14, 2026 PW Paul W SuperintendantConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It allows you to collaborate on projects while keeping everyone in the loop without having to make extra emails and phone calls.“ May 12, 2026 AT Antonio T EstimatorConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “I find redline to be lacking as a takeoff software“ August 26, 2026 ## Showing most helpful reviews Showing 1-25 of 618 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aT alyssa T. Selection cordinator Used the software for: 5+ years ### "Construction Online Keeps Projects Organized and Clients Informed" November 10, 2026 5.0 They’re always helping us solve issues whenever we have trouble navigating the program. Pros We’ve had a really great experience using Construction Online! We work with multiple clients at different stages of construction, so staying organized and keeping everyone informed is a big part of what we do. Having a platform where we can manage everything in one place has made a big difference in our day-to-day operations. One of the things we appreciate most is how easy it makes communication with our homeowners. Building a home involves so many decisions, details, and updates, and Construction Online allows us to keep all of that information organized and easily accessible. From reviewing selections and sharing important documents to keeping track of approvals and updates, it helps make the entire process smoother for both our team and our clients. We also really like that our homeowners have their own portal where they can log in, review information, and stay involved throughout the construction of their home. Building a home is such an exciting experience, but we know it can also feel overwhelming at times. Having everything available in one place helps our clients feel more informed and confident throughout the process. For our team, it has been especially helpful when managing multiple projects at once. Instead of having information scattered across different emails and conversations, we have one central place to reference important details and keep things moving. Overall, Construction Online has been a great tool for our company. It helps us stay organized, communicate better, and most importantly, provide a better experience for the families trusting us to build their homes. We’re really happy with the platform and the role it plays in our building process! Cons Sometimes it does go down but they fix it right away. Review Source David G. President Used the software for: 3-5 years ### "ConstructionOnline Unified Our Team and Boosted Profitability" November 10, 2026 5.0 Keeping all project documentation in one organized place has helped us to better manage our projects. Pros ConstructionOnline has unified our process among employees, subcontractors and clients. Having a platform that provides estimating, scheduling, project management and communication in one platform has helped us save time, stay informed and increase profit. Cons The only dislike I have is the cost. Although it has saved me time and money, AND is worth the investment, having a better price point would allow me to add more features. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing ConstructionOnline I've been using UDA software for 20 years and felt attached. Review Source Owner Used the software for: 1-3 years ### "Love this Program more and more " September 17, 2026 5.0 I appreciate all the help that your company has given me walking me through some of the problems I was having at first. Your staff is top notch and anytime I had a problem they were very understanding, patient with me and right there to help solve my issues. I still have things to learn and hopefully this winter I will have some time to advance my skills in this program. Pros At first, I struggled but now that I know the ins and outs of this program, I found out how easy it is to move around. I am creating estimates so much faster than before. I am getting more comfortable every time I use it. Cons It was a little tough at first to learn because I was comfortable using UDA. The switch over took some time. Being a small contracting business and above average age, it took me some time to learn, and I got a little impatient. Switched from [Udacity for Business](https://www.capterra.com/p/248919/Digital-Competencies/) Was discontinued. I made a mistake though by not saving those estimates before it was switched over to CO Review Source Director of Building Design Used the software for: Less than 1 year ### "Should have switched to Construction Online sooner!" September 14, 2026 5.0 We've been using Construction Online for about a year now. Coming from another project management software what was no longer being maintained, this platform has been a breath of fresh air. We were assigned a very knowledgeable onboarding person and that has helped make the transition as painless as possible since we are talking with the same person every time for questions and training. We have a wide variety of residential and small commercial projects. The software is robust enough to handle the needs of our commercial projects while remaining easy to use. Pros A lot of effort is put into the onboarding experience to get up and running with the software which has made the experience a positive one. The continuous improvements to the software and the good communication regarding what has been rolled out is appreciated. Cons The software is pricier than what we had been using but the discounts have made the budget hit transition easier. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) We never switched to BuilderTrend but CoCon was not in the drop down menu. CoConstruct was no longer making improvements to its software after it was sold and it was time to get out. Alternatives considered [Ressio Software](https://www.capterra.com/p/10019813/Ressio-Software/)[BuildTools](https://www.capterra.com/p/115532/BuildTools-Construction-Mgmt/)[JobTread](https://www.capterra.com/p/218503/JobTread/) Reasons for choosing ConstructionOnline Construction Online had the most features that work for our commercial side while still having a client portal allowing us to use just 1 system for both residential & commercial. The length of time the software has been in business was also a factor. Review Source Project Manager Used the software for: Less than 1 year ### "I would suggest this program" September 14, 2026 5.0 Overall, this has been a great experience. I have experience with other software similar, and so far Construction Online is far superior. Pros Security and customer support are at the top of the list. Project and team collaboration all happening in one program is definitely value for money. Which in turn makes construction management position more proficient. Cons As relatively new to the program, it's difficult to find anything wrong with it. As I use it more often I will be able to Make better judgements on that. Switched from [Procore](https://www.capterra.com/p/56250/Procore/) It is simply due to a change of environment and no longer working for the same company. Review Source senior superintendent Used the software for: 1-3 years ### "senior superintendent" September 11, 2026 5.0 i had a issue opening some files it took 3 minutes to open so when i contacted construction online they check the issue right away and they told me it would take few days to fix it and between that time they keep in contact with me on daily basis which is very appreciate. they fix the problem by the promised time. Pros very easy to use.Very simple and does the work as programed to be.Also if you are new to this its simple to learn by yourself exploring it . Cons the speed. It could be improved .It still does the tasks that i need and what im using on daily basis Review Source Vice President Used the software for: 3-5 years ### "Great Construction Management Software" September 10, 2026 5.0 Pros Construction Online is a robust software that tracks a project from the initial lead all the way through construction. Cons Trying to edit existing or create new project documents can sometimes be cumbersome and glitchy with the software using a pop-up window. Review Source JW John W. President Used the software for: 3-5 years ### "Long Time Happy Customers" September 7, 2026 5.0 We have been using Construction Online for several years since we migrated from the desktop version and have been very satisfied with our overall experience. Pros We use the construction management features of Construction Online every day. The ability to collaborate with other team members is especially helpful. One of the best aspects of the relationship with UDA is the excellent customer support. Cons The one feature that gives me the most difficulty is the integration with QuickBooks Online. It always works, but sometimes I have to seek help from customer support to figure out how the two platforms communicate with each other. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Cost, ease of use compared to previous experience with other platforms and features. Review Source Estimator Used the software for: Less than 1 year ### "Tony’s review" August 31, 2026 5.0 I am learning it now and I am amazed with all its capabilities. This makes putting together estimates and proposals very easy. Pros The simplicity of how the site is broken down. Once you get acclimated you are able to access all the tools you need Cons Nothing much. I guess the only downside is Redline. I find redline to be lacking as a takeoff software Review Source Project Manager Used the software for: 1-3 years ### "Overall performance review" July 25, 2026 5.0 Has been a fantastic experience. Changed the way we perform on projects by orginizing all aspects and Informations Pros Customer support, Project collaboration and Security. its very easy to run and wokr and is very user friendly Cons The pricing sometimes i feel is a little high but i cannot complain too much as it is similar to other softwares Switched from [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/) More Options on this Product and it has a better interface Review Source Project Coordinator Used the software for: 1-3 years 5.0 November 13, 2026 AI summary based on a full review This tool significantly improves communication with homeowner clients by providing real-time updates. A limitation is the difficulty in navigating the app due to different views for field teams and office staff. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 10, 2026 AI summary based on a full review This software excels in organizing customer interactions throughout the construction process, ensuring that each homeowner receives consistent care. A limitation noted is the need for more team members to become proficient in using the program effectively. Log in to unlock the full review, detailed ratings, and pros & cons Project Coordinator Used the software for: 1-3 years 5.0 November 4, 2026 AI summary based on a full review This construction management tool provides valuable features for real-time communication and project documentation. On the downside, users may face challenges with uploading large files, which can be time-consuming and lead to browser crashes. Log in to unlock the full review, detailed ratings, and pros & cons President Used the software for: Less than 1 year ### "This is the best new "toy" I've had in years. I feel like a kid in a candy store!" October 18, 2017 5.0 Saves time. Makes it easy to find stuff. Helps you stay organized. Keeps subs, vendors, owners, architects, vendors all on the same page. Pros I am a new user of this kind of software. A few months ago I did not even know that something like this existed. It has opened a whole new world for me and I am blown away by what this software can do. We demo'ed a few competing products before making a choice and it was the wide range of features at the most competitive price that sold us on ConstructionOnline. I especially like the messaging feature which is basically an email system dedicated to one specific project. Cons There is nothing I really dislike about ConstructionOnline, there are just some features I do not use as they do not meet my needs as a commercial general contractor. For example, I do not use Estimating and Change Orders as they seem to be less robust than some of the other software products. These features seem to be geared more towards the residential market. However, I realize it is hard to be everything for everyone. A feature, I think, that would be nice would be the ability to sign documents electronically. Maybe one can do it through Redline; if so, I have not been able to figure it out yet. As a general contractor one has to collect submittal packages from vendors and subcontractors, review them, and then attach a separate sheet to the package, that contains your stamp of approval/comments/signature on it, before you forward the submittal package on to the architect/engineer for review. On this submittal sheet there is space for the different reviewers to add their stamps as well. It would be nice if ConstructionOnline could generate this submittal sheet that you can attach to submittal packages sent to you. Currently, I generate the submittal sheet in another project management program, print it, place my stamp on it, sign it, scan it back into my computer, upload it to a pdf editor, add it to the submittal package file, and then upload the combined file to ConstructionOnline. It would be nice if you could do it all in ConstructionOnline. Review Source Office Manager Used the software for: 1-3 years ### "Overall a Great Product!" January 13, 2026 4.0 Overall we are very happy with the product. We are over 1 year in and we are happy with the decision to jump in to ConstructionOnline for our construction management platform. We also appreciate the customer service - which almost always solves issues quickly and keeps us moving. Pros The estimating and the change order tools have been very helpful tracking the finances. Before using this application, we had a hard time keeping track of where we were in a project financially - This has been hands down the best part of the platform. Also, having such a transparent tool for change orders and selections has eliminated lost costs which we regularly had from changes getting lost. The tracking of decisions by our client has been super helpful, too. Cons We continue to have problems that almost always end up being syncing issues. We were never able to use the platform to communicate internally, which unfortunately requires us to keep other apps for that. But, it is workable. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) It was CoConstruct but not available from the pull down. They were merging with builder trend - we knew we needed to make a change Review Source President Used the software for: Less than 1 year ### "ConstructionOnline ...nothing short of a complete failure " November 5, 2024 1.0 Our journey with ConstructionOnline has been nothing short of a complete failure. Despite investing significant time and resources, we were never able to fully implement our system, yet we were charged the full first-year fee with no offer of even a partial refund. Our onboarding and implementation process spanned 3.5 months as we struggled to align with their system. We encountered a major roadblock in adapting their scheduling/dispatching module causing significant delays and preventing us from progressing to other modules. Their workaround instructed us to rely on static reports, which proved impractical and irrelevant to our workflow. Ultimately, we had to make the difficult decision to abandon our efforts to implement ConstructionOnline. We communicated our decision to the implementation team as well as the Sr leadership in writing and requested a partial credit. Given that the system was never fully implemented, we expected at least a partial credit for the first year's SaaS fee. Instead, there was no response from the leadership at all, and the reply from the salesperson simply stated …” that our account would be deactivated to avoid future charges” …. Pros Everything presented in the Sales pitch met with our needs during the original disucussions with the sales team. Cons We could never get Scheduling / Dispatching to fit our needs. We simply wanted to be able to see our backlog of projects and to be able to schedule a technician against the open opportunity in real time. Instead, they had us create reports, run the report, and then see the outcome. This was totaly impractical. Review Source Pre-Construction Coordinator Used the software for: Less than 1 year ### "Great Technical Support" July 16, 2026 4.0 Overall, my experience with ConstructionOnline has been positive. The platform has helped us organize project information and improve communication across our team. While there are still some areas where additional functionality would be beneficial, the responsive customer support team has consistently provided excellent assistance whenever we've needed help. I would recommend it to construction companies looking for an easy-to-use project management solution. Pros Great customer support with fast response times. The team is knowledgeable, friendly, and always helps resolve urgent questions quickly. Cons Some features feel limited, and additional customization, reporting, and software integrations would improve the overall experience. Review Source Janie M. Corporate Secretary Treasurer Used the software for: 3-5 years ### "Great construction software" June 9, 2026 5.0 Great support and functionality. All issues are addressed quickly and resolved if we have questions or new users. Pros Ease of team collaboration - everyone is instantly updated and aware of changes that occur between the Owners and the Construction Team Cons I have continually had issues with a rounding issue on pay applications that has not been resolved even though this has been a serious concern and issue when submitting a pay app that doesn't add up correctly. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing ConstructionOnline Pricing and support reviews were better with COL Review Source Owner Used the software for: 3-5 years ### "Back to UDA for good" October 30, 2025 5.0 Excellent. I am difficult to please when it comes to how things intergate with my business and established methods. they hafve really thought through how us contractors "tick" good and bad. Their customer service, support and communication are second to none. Without the team helping me, my consultants and employees, this program would be hard to manage. The team has made it easy to grow into more projects and more difficult contracting situations. KUDOS. Pros I had been a user for a long time though I had to move to Procore for my company's growth requirements but quickly moved back to UDA when I had the opportunity. I love the integration of estimating with scheduling, project tracking, reporting and financial integration. Cons The tiered cost structure is a little difficult to maintain once you become a more proficient user and want to integrate more and more of the functionality with your day to day operations. Switched from [Procore](https://www.capterra.com/p/56250/Procore/) cost and lack of actuial integration. it feklt very ad hoc and extremely expensive for the actual experience. Customer support was not great. Alternatives considered [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) Reasons for choosing ConstructionOnline Customer interface an integration of multiple areas we needed to complete our work. Review Source Bayne B. Vice President Used the software for: Less than 1 year ### "Vice President" October 23, 2025 5.0 Overall experience with Construction Online has been very good. We work with the C/O team very well and they have always been very helpful. Pros The online platform makes access easy and enhances team communication and project collaboration. For the suite of products and functionality available, Construction Online is a tremendous value for the money/subscription. This is a well rounded construction management tool that is easy to use for all stakeholders from the construction supervisors and vendors to the subcontractors and customers. The online chat and availability of phone customer support is also a plus. I also like the ability to store pictures, documents, drawings and other design documents. We also like the mobile app. Cons We are currently limited to 10 projects a year, and it cost a bit more to expand. In addition sometimes when entering a change order, if you don't save changes, you lose everything and have to start over. Alternatives considered [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) Reasons for choosing ConstructionOnline More comprehensive for scheduling, estimating and communicating. Review Source Project Coordinator Used the software for: 1-3 years ### "Project Coordinator" October 6, 2025 5.0 Overall, I think CO has been a real value to our company. We are more streamlined, more efficient and overall more productive. We can follow up on the status of our projects easier. I can see who added and what dates they added into the data base. The Lead data base saves time from entering the same information multiple times on different projects. I really enjoy working with CO and am glad we have it. Pros Construction Online has made our communication on projects 1000 times better. We have access on our phones & computers. The Dash board is customizable per user, which is very helpful. All different employees can use this platform and have the information they need at their fingertips. We have really invested the time to make CO user friendly and we are more through in streamlining all tasks, so that each project has the same information, it prompts us to gather the same documents and information per project. Cons At times, CO gets bogged down. It can run slow. Refreshing in necessary often. Any time we have had major issues, the tech support listened and tried to solve our issues. They helped us weekly, listening to our struggles or wants and tried to fix our issues or help us achieve better results by figuring out a different way to achieve the same end result. Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) We had been looking for another platform for years. CO integrated with our other platforms and the merge was not simple or quick, but worth it. Review Source Project Manager Used the software for: 1-3 years ### "Best bang for your buck! " January 6, 2026 5.0 I think this software is the best bang for your buck! We have demod and used multiple softwares but CO has been the best fit for our processes and team. Pros Being able to document daily progress across all our projects and communicate it to the customer. The collaboration and ease of use from bidding/budgeting to submittals and daily logs have grown our team tremendously. The value it adds way exceeds the costs of it. Cons I wish the mobile version was more like the desktop. The mobile version works great but it’s almost like learning two different crm softwares when using both. Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) The value we received from construction online outweighs its cost significantly. I talk had all the features we wanted in a crm. Review Source Managing Partner Used the software for: 1-3 years ### "Simple Project Management Software" May 26, 2026 5.0 Manage Drawings, RFIs, Change Orders, costs, schedule in a simple online platform. Its a very versatile tool for a Construction Firm to manage their projects. Pros Simple, easy to use project management software in an online platform. Easyly used by our Project Managers, Project Engineers, Supertintendents and Office Clerck. Cons Project Schedule tool needs a more in depth capability for dependencies. It should create dependency on previous tasks more easy. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing ConstructionOnline Ease of use and pricing made us decide to go with ConstructionOnline Review Source Owner Used the software for: 3-5 years ### "5 years using UDA" May 22, 2025 5.0 My experience has been great! The customer service team is amazing. I've had a few technical issues over the years that I have used the program but the cs team has always fixed it right away or gotten back to me with a solution in a timely fashion. Pros Simple to use. Great customer service. Program has everything my company needs. Easy to navigate the program and upload information. Cons The price is a little expensive but worth it. I didn't find another program that met my companies needs that was cheaper. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reasons for choosing ConstructionOnline Easy of use, document creating and tracking, and estimating templates. Review Source Owner Used the software for: 1-3 years ### "Repeat User" January 16, 2025 5.0 I used UDA for years and then tried another estimating software. I was so happy to return to UDA as it gave me the information that I need in an understandable format. Pros The take-off and estimating is very easy to use and understandable. Cons I had to learn the new parts of the program. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) I disliked their estimating and proposal generation. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.