# Page 2 | ConstructionOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ConstructionOnline the right Construction Management solution for you? Explore 599 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160201/ConstructionOnline/reviews

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ConstructionOnline

4.5 (599)

[View alternatives](https://www.capterra.com/p/160201/ConstructionOnline/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ConstructionOnline

## Showing most helpful reviews

Showing 26-50 of 599 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KL

Kelly L.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Overall a Great Product!"

January 9, 2026

4.0

Overall we are very happy with the product. We are over 1 year in and we are happy with the decision to jump in to ConstructionOnline for our construction management platform. We also appreciate the customer service - which almost always solves issues quickly and keeps us moving.

Pros

The estimating and the change order tools have been very helpful tracking the finances. Before using this application, we had a hard time keeping track of where we were in a project financially - This has been hands down the best part of the platform. Also, having such a transparent tool for change orders and selections has eliminated lost costs which we regularly had from changes getting lost. The tracking of decisions by our client has been super helpful, too.

Cons

We continue to have problems that almost always end up being syncing issues. We were never able to use the platform to communicate internally, which unfortunately requires us to keep other apps for that. But, it is workable.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

It was CoConstruct but not available from the pull down. They were merging with builder trend - we knew we needed to make a change

Review Source

PM

Patrick M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Back to UDA for good"

October 28, 2025

5.0

Excellent. I am difficult to please when it comes to how things intergate with my business and established methods. they hafve really thought through how us contractors "tick" good and bad. Their customer service, support and communication are second to none. Without the team helping me, my consultants and employees, this program would be hard to manage. The team has made it easy to grow into more projects and more difficult contracting situations. KUDOS.

Pros

I had been a user for a long time though I had to move to Procore for my company's growth requirements but quickly moved back to UDA when I had the opportunity. I love the integration of estimating with scheduling, project tracking, reporting and financial integration.

Cons

The tiered cost structure is a little difficult to maintain once you become a more proficient user and want to integrate more and more of the functionality with your day to day operations.

Alternatives considered

[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)

Reason for choosing ConstructionOnline

Customer interface an integration of multiple areas we needed to complete our work.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

cost and lack of actuial integration. it feklt very ad hoc and extremely expensive for the actual experience. Customer support was not great.

Review Source

BB

Bayne B.  
Vice President  
Construction  
Used the software for: 6-12 months

### "Vice President"

October 17, 2025

5.0

Overall experience with Construction Online has been very good. We work with the C/O team very well and they have always been very helpful.

Pros

The online platform makes access easy and enhances team communication and project collaboration. For the suite of products and functionality available, Construction Online is a tremendous value for the money/subscription. This is a well rounded construction management tool that is easy to use for all stakeholders from the construction supervisors and vendors to the subcontractors and customers. The online chat and availability of phone customer support is also a plus. I also like the ability to store pictures, documents, drawings and other design documents. We also like the mobile app.

Cons

We are currently limited to 10 projects a year, and it cost a bit more to expand. In addition sometimes when entering a change order, if you don't save changes, you lose everything and have to start over.

Alternatives considered

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reason for choosing ConstructionOnline

More comprehensive for scheduling, estimating and communicating.

Review Source

ME

Misty E.  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Project Coordinator"

October 2, 2025

5.0

Overall, I think CO has been a real value to our company. We are more streamlined, more efficient and overall more productive. We can follow up on the status of our projects easier. I can see who added and what dates they added into the data base. The Lead data base saves time from entering the same information multiple times on different projects. I really enjoy working with CO and am glad we have it.

Pros

Construction Online has made our communication on projects 1000 times better. We have access on our phones & computers. The Dash board is customizable per user, which is very helpful. All different employees can use this platform and have the information they need at their fingertips. We have really invested the time to make CO user friendly and we are more through in streamlining all tasks, so that each project has the same information, it prompts us to gather the same documents and information per project.

Cons

At times, CO gets bogged down. It can run slow. Refreshing in necessary often. Any time we have had major issues, the tech support listened and tried to solve our issues. They helped us weekly, listening to our struggles or wants and tried to fix our issues or help us achieve better results by figuring out a different way to achieve the same end result.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

We had been looking for another platform for years. CO integrated with our other platforms and the merge was not simple or quick, but worth it.

Review Source

DB

Dillon B.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Best bang for your buck! "

December 31, 2025

5.0

I think this software is the best bang for your buck! We have demod and used multiple softwares but CO has been the best fit for our processes and team.

Pros

Being able to document daily progress across all our projects and communicate it to the customer. The collaboration and ease of use from bidding/budgeting to submittals and daily logs have grown our team tremendously. The value it adds way exceeds the costs of it.

Cons

I wish the mobile version was more like the desktop. The mobile version works great but it’s almost like learning two different crm softwares when using both.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

The value we received from construction online outweighs its cost significantly. I talk had all the features we wanted in a crm.

Review Source

KB

Kandace B.  
Administration  
Construction  
Used the software for: 2+ years

### "Administration"

June 5, 2025

5.0

Using ConstructionOnline has made keeping track of our projects more smooth. I can easily track job locations while being miles away.

Pros

I think that the software is user friendly. It makes navigating and setting up jobs easy. I also enjoy my agenda because I work work on tasks assigned to me while also setting a task for my teams. It allows to restrict what others can see while also allowing us to work together on projects.

Cons

I do not have anything negative to say about my experience so far. I have enjoyed using ConstructionOnline and making projects more organized.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

More organized and more user friendly for everyone needing to use it.

Review Source

LG

Lyndsey G.  
Project Coordinator  
Construction  
Used the software for: 2+ years

### "10 out of 10 Would Highly Reccomend"

October 2, 2025

5.0

It has been a great experience for our company. It keeps us organized as a whole. It keeps out clients informed as well as on task and we appreciate the experience overall.

Pros

The customer support is superior. There is never a question that goes unanswered. We truly appreciate the reps at CO.

Cons

I feel like the scheduling in slightly convoluted. It seems overly complicated and the predecessors do not always work.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing ConstructionOnline

The features were superior as well as the support from the team.

Review Source

RT

Robert T.  
Manager  
Construction  
Used the software for: 1-2 years

### "Teaching old dogs new tricks."

August 26, 2025

5.0

I purchased this software for the introduction use of a small group of contractors. They would not use the program because they were unfamiliar with the program and the benefits of its use. I strongly suggested that they use the training offered by UDA, and they still refused to even try. I'm holding out now in hopes that they will do like I did and begin using the program all of the programs features and the accompanying customer support.

Pros

At first I was reluctant to use UDA Construction Online. The reason was because I am older and I rely heavily on my own programs which I have to admit were prehistoric to say the least. I could understand them but no one else could. Once I open my own mind to the use of the program and I saw how easy it was to get customer services I was sold.

Cons

The only Con, I can think of is that sometimes they change things without giving notice and that forces you to modify the use and reporting functions of the program. I think a notice of pending revisions would be helpful

Review Source

RH

Rachel H.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Construction Online is a Very Helpful Platform"

May 7, 2026

4.0

My overall experience with using Construction Online has been positive. I've also had to communicate with some of the staff via message center and every time I've had a problem or question, they've been very polite, professional, and helpful to quickly answer or resolve the issue.

Pros

Construction online is very helpful in organizing construction projects to ensure we stay within budget. It's easy to navigate and understand. It's also been very helpful to have a chat center where someone from the team can help with any questions or concerns.

Cons

Construction Online occasionally glitches when trying to upload documents. There have been several instances when it will say "network error" when trying to upload documents. It can usually be fixed by refreshing the page.

Review Source

CH

Carnell H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "ConstructionOnline - Money in My Pocket"

February 23, 2026

5.0

One of the best products every used in construction extremely comprehensive for the office and for rapid field production.

Pros

Definitely one of the best comprehensive all in one software for contractors and builders. Exceptional for dealing with complex financial estimating and field operations. Plus, the change order management is amazing, so easy to tracking client can't deny approvals keep money in my pocket!

Cons

Product is amazing yet the field app versus the desktop version has limited functionality yet the app version of ConstructionOnline keeps updating so will just continue to get stronger.

Review Source

EH

Ed H.  
Owner  
Construction  
Used the software for: 1-2 years

### "Transitioning from Construction Suite to Construction Online"

December 5, 2025

5.0

Having worked with this group for many years they are dedicated and understand the product from end to end! This product provides the way to communicate with our clients and suppliers quickly and accurately.

Pros

Exemplary customer support, knowledgeable experts are always available to assist with our questions.

Cons

Making the switch from Construction Suite to Construction Online was difficult but with the help of the support group it became clear that the change was worth it!

Review Source

PW

Paul W.  
Superintendant  
Construction  
Used the software for: 6-12 months

### "Construction online for the Win!"

May 12, 2026

5.0

Pros

Construction online is a fundamental program for all construction related organization. It allows you to collaborate on projects while keeping everyone in the loop without having to make extra emails and phone calls. Any questions that ive had have been expertly answered and followed up by \[sensitive content hidden\], he has made this transition to this program easy and effortless. Any Bugs or glitches in there system have been fixed in a timely manner. Overall this program is well worth the investment and time.

Cons

I find the categories/tabs a little hard to navigate, but the longer I spend the better it is. also the estimating and scheduling isn't very intuitive. it seems more complicated than necessary.

Review Source

PC

Pashen C.  
Executive Assistant  
Construction  
Used the software for: Less than 6 months

### "Great Functionality for New Users "

May 1, 2025

5.0

Overall, if you’re looking for a simple way to manage projects, ConstructionOnline is definitely worth trying. It’s user-friendly, even for someone like me who’s new to the construction world.

Pros

Even if you're new to construction or project management tools, ConstructionOnline has a pretty intuitive layout. Most users find it easy to navigate after a bit of practice, and the dashboard is clean and organized, making it simple to find what you need. The scheduling feature is a standout. You can create timelines, assign tasks, and track progress easily. It helps ensure projects stay on track and deadlines are met, even with a busy team or multiple projects going on at once.

Cons

There is a bit of a learning curve at first, especially with so many features, but the support team has been really helpful when I had questions. Once you get the hang of it, it’s a great tool to help keep everything organized and running smoothly.

Review Source

KP

KEITH P.  
OWNER  
Construction  
Used the software for: 1-2 years

### "Robert Randall Investments"

January 21, 2026

5.0

very helpful using the estimating module along with the Gantt charts. the reports are also very helpful.

Pros

i like the way everything needed for a project is liked together. i also like the QuickBooks integration.

Cons

the price is the only negative i think. but with that said it is still a great value compared to other options.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing ConstructionOnline

i was already familiar with the software

Review Source

JM

Jeamilette M.  
Designer  
Construction  
Used the software for: 1-2 years

### "Great & Easy to Use, Once You Learn the System"

July 7, 2025

5.0

My overall experience has been good, I recently learned how to process change orders, and it works great. Additionally, it is easy to keep track of all job messages, files, and new photos showing the progress of the jobs.

Pros

It is very easy it is to use and keep tract on all our jobs I think it's great and easy to use, smooth experience once you learn the system

Cons

In my opinion, the new UDA construction online interface makes it difficult to find the office forms. I believe I just need to get used to where to find the forms and the new opportunities.

Review Source

JM

Jered M.  
Lead Commissioning Specialist  
Oil & Energy  
Used the software for: 2+ years

### "The bare bones review"

December 8, 2025

4.0

Very enjoyable - kinda bummed my company is switching to a different company and style of record keeping.

Pros

The thing I liked most about Construction Online was that it was very easy to navigate from one section to the next.

Cons

The thing that I like least about Construction Online is that there were sections that seem to be incomplete with information.

Review Source

DV

Don V.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Business Owner/Project Manager"

February 3, 2025

4.0

Overall Experience is very good...and I am still learning more of all of the potential functionality of Construction Online. This is a Game Changer...

Pros

ConstructionOnline, has help to organize and streamline the work processes, while providing analytics to help ensure great project management and communication between the Owner, Clients, and sub-contractors. The GamePlan is one of those examples of transparent communication with objective goals.

Cons

I don't think there is a lot in that category. I would recommend potentially allowing group messaging/forum communication based on specific opportunities (especially during the bid/estimate phase). Also another recommendation is the ability to export the overall Gant-chart schedule (overlay of all of the active projects) to help visualize overall timeline to help visual potential time constraints or resource constraints.

Review Source

CR

Clarisa R.  
Estimator Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Keep it up"

November 7, 2025

5.0

Great, I will recommend this construction software to others. There is so much that is offered in this system.

Pros

All the features to this software is so convenient and handy. Keeps everything organized, especially when you have multiple projects to work on.

Cons

No cons. Everything has been working very well. And if there is anything malfunctioning the chat box is very helpful in finding solutions.

Review Source

VW

Victoria W.  
Estimating Specialist  
Construction  
Used the software for: 1-2 years

### "Helpful Customer Service"

December 30, 2025

4.0

You get out of ConstructionOnline what you put into it. Those who take the time and effort to learn the program and systems will see a benefit to their whole team.

Pros

The team is always available for any question I have, by chat or call or email. They collaborate with me to find answers and solutions.

Cons

There are a few systems I wish were simpler to navigate. There are so many features on the website to be curated to any team. However, this means that it becomes difficult at times to find what I need without becoming lost in all the information.

Review Source

VR

Verified Reviewer  
Broker  
Construction  
Used the software for: 6-12 months

### "Keep everyone in the loop"

August 25, 2025

5.0

When changes are made with the build the project collaboration is 2nd to none. Customer support has been available whenever I do not understand a particular component in the program.

Pros

Having information readily available without having to wait on someone taking time out of their day to respond to an inquiry. Having documents put into the system streamlines the work flow.

Cons

.I have not found anything that I am not satisfied with at the moment. As I continue to utilize the program, I am sure I will have a suggestion that hopefully enhances the program/

Review Source

SM

Susan M.  
Co-Owner  
Construction  
Used the software for: Less than 6 months

### "Great program, everything at your fingertips, wonderful support"

May 5, 2026

5.0

I have been extremely impressed with everything CO has to offer. I am actually a little overwhelmed with all there is to learn, and we are trying to get it learned very quickly and thoroughly so we utilize everything the program has to offer.

Pros

Scheduling, having all documents available at my fingertips, the training and customer support, the ease of time keeping

Cons

Trying to find where things are located. I wish there was a search box so I could search where "insurance" is or I could search a job name or I could search a contact name.

Review Source

GC

Gui C.  
Project Supervisor  
Construction  
Used the software for: Less than 6 months

### "Best construction app."

February 17, 2026

5.0

It is easy to use, just small details that you may need help, but even then, it is not hard to figure them out, and with the classes that they offer, it is even easier.

Pros

It is very good to do the job that it is required of, it has a great support, and one on one classes if you need it.

Cons

Nothing, it is a great product that helps organize everything that it is needed to perform my job, A+!

Review Source

SB

Sarah B.  
Warehouse Supervisor  
Construction  
Used the software for: 6-12 months

### "Awesome App"

July 2, 2025

4.0

I have been using this since November of 24, being able to clock in and out of job sites on the go, Fantastic!

Pros

I love that everything we need is in 1 place, Even has the Weather!! Very, easy and user friendly. Being able to show all Job sites and Entry Logs helps us keep track of where people are.

Cons

I wish we were able to show our inventory in Construction Online. Would make things alot easier, Like our motor inventory, if our team could see what we have in stock, we could help our customers on site, rather then the back and forth phone calls.

Review Source

HT

Holden T.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Construction Online Review"

August 27, 2025

5.0

My overall experience has been great! Everything is easy to get to and once again what I have had a question or problem with I contacted the support team and they responded quick and resolved my issue!

Pros

Easy to navigate and the customer service is top notch, if there is a problem the contact support team is very quick to respond and resolve the problem!

Cons

I have not came across anything that I do not like or I have had issues with. My experience has been perfect so far!

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

My company made us switch because construction online was better

Review Source

DO

Derrick O.  
Owner  
Construction  
Used the software for: 2+ years

### "Prostitution of Loyal Customers"

December 27, 2024

1.0

I have been a user for many years - from way back when they started and used the Microsoft Office Suite as their platform. CS has abandoned the loyal customer base who helped build the business to what it is today. They have held their customer's data captive and prostituted them by abandoning the desktop platform and forcing the customer to pay ridiculously higher subscription fees. I understand innovation but at the least they could support the old customer base by maintaining, without upgrades, the previous platforms around which many of us built our businesses. Word of caution - expect to be treated the way that CS views you, as a commodity to be exploited not a customer to be appreciated. Thank you CS for 20 years and for the consideration you have given guys like us.

Pros

Thorough and integrated, user friendly and good logic.

Cons

Construction Suite abandoned the customer base that helped build the company.

Review Source

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