--- title: "Encircle Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Encircle Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more." source_url: "https://www.capterra.com/p/160202/Encircle/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Encircle Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Encircle ## What is Encircle? Encircle’s field documentation platform sits at the front end of a restorer’s business. With simple workflows built for field use, anyone can thoroughly document what’s happening on any job, on any device, with data integrity that can be trusted. Encircle makes it easy for restoration contractors to document and report the complete story of a loss. Capture complete job details with photos, videos, notes, floor plans, moisture data, contents inventories, e-signatures, and more. Encircle also keeps everyone connected with real-time sync between field & office, data integrity with date, time & location metadata, and powerful integrations to connect your systems. ## What is Encircle used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $270 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - File Sharing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Form Builder / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Encircle?[Manage this product listing](https://www.g2.com/products/encircle/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Encircle 4.8 (25) VS. [4.6 (508)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $270 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.5 (508) Value For Money 4.7 (23) Value For Money 4.4 (501) Customer Service 4.9 (22) Customer Service 4.7 (504) ## Encircle alternatives [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (232)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160202/Encircle/alternatives/) ## FAQs about Encircle Overview ### Which roles and teams benefit most from Encircle? Encircle is most used by project managers, estimators, and operations or production leaders in restoration teams who document losses, coordinate field work, and prepare claim-ready reports. Office and account managers use it to organize job records and client communication, while owners and general managers monitor project status, team accountability, and operational consistency. Answer based on 25 reviews Overview ### What company size and industries is Encircle built for? Encircle is built for small restoration contractors in construction, where 96% of reviewers are small businesses and 67% work in construction. It serves field documentation for property losses and also supports insurance organizations (17%) and environmental services providers (12%), with 4% of reviewers from enterprise companies. Answer based on 25 reviews Features and Usability ### What are the key features of Encircle? Encircle offers claims management, electronic claims, and claims settlement features for the insurance industry, along with inspection management and asset tracking. It also includes customizable forms, document management, digital signature, workflow automation, reporting and statistics, mobile access, and third-party integrations for field and office workflows. Pricing ### How much does it cost and what fees or limitations are included? Encircle starts at $270 per month for the Small Shop plan, with Medium Shop at $455 and Large Shop at $650. All plans include mobile and web access, unlimited data storage, unlimited users, and caps of 200, 400, or 600 jobs per year. A free trial is available. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does Encircle integrate with? Encircle integrates with 9 third-party tools and platforms, including Xactimate, Zapier, Job Dox, PSA, VCA Software, Xcelerate, iRestore, Albi, and serviceminder.io. These integrations cover estimating, workflow automation, restoration, and service management systems used across field operations and back-office coordination. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Encircle offer? Encircle provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation serves as written reference, and videos offer visual guidance for reviewing product features and setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Encircle offer? Encircle provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as friendly and fast to resolve problems, with strong communication and helpful training materials such as videos and webinars that support day-to-day use. Answer based on 2 reviews ## Features AI summary Based on 447 Claims Processing reviews Capterra reviewers point to these as the claims processing features buyers care about most: - **HIPAA Compliant** (**81%** of reviewers rated this feature as critical) - **Payment Processing** (**59%**) - **Claims Tracking** (**64%**) Encircle includes other capabilities that reviewers also rate as important, including **Document Management** (**44%**), **Billing & Invoicing** (**54%**), and **Workflow Management** (**47%**). Together, these features help businesses keep claim-related files organized, manage invoices and billing activity, and coordinate internal processes more efficiently, allowing teams to maintain clearer records and move work forward with better consistency. Document Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Workflow Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Activity Dashboard 4.7 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 4.1 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Data 4.6 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Receive data and information in real time Third-Party Integrations 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Encircle 41 features ### All Features - 2D/3D Designing: Designs generated in either 2D or 3D format - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Authentication: Verify the identity of users/devices to enable secure access - Claims Management: Process of submitting and following up on claims with insurance companies - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Documentation Management: Manage product specific documents in a categorized order - Electronic Claims: A paperless claim form that is electronically shared - Electronic Signature: Digitally sign online documents - File Management: Create, save, and store files - File Storage: Store and access documents, forms, and photos in one centralized place - File Transfer: Move files across different systems or networks - For Insurance Industry: Intended to be used by insurers - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Property & Casualty: Specialized for companies in property and casualty (P&C) insurance sector - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Rendering: Generation of non-photorealistic images from a 2D or 3D model - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Room Visualization: Having a bird's eye or aerial view of floor plan or property displaying structural and design details in 2D or 3D - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.7 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/160202/Encircle/pricing/) Small Shop $270.00 Flat Rate,Per Month It includes: - Unlimited number of users - Unlimited data storage - Mobile and web access - Up to 200 jobs per year Medium Shop $455.00 Flat Rate,Per Month It includes: - Unlimited number of users - Unlimited data storage - Mobile and web access - Up to 400 jobs per year Large Shop $650.00 Flat Rate,Per Month It includes: - Unlimited number of users - Unlimited data storage - Mobile and web access - Up to 600 jobs per year Value for money 4.7 (23) 4.7 Based on 23 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ PSA](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/)[ Xactimate](https://www.capterra.com/p/214125/Xactimate/)[ Albi](https://www.capterra.com/p/215149/Albi/)[ VCA Software](https://www.capterra.com/p/32949/VCA-Software/)[ Job Dox](https://www.capterra.com/p/170706/Job-Dox/)[ serviceminder.io](https://www.capterra.com/p/131390/ServiceMinder/)[ iRestore](https://www.capterra.com/p/184010/iRestore/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Growth Strategist Used the software for: Less than 1 year ### "Encircle is great to catalog your building contents for insurance purposes." 5.0 April 9, 2018 All good so far! Pros Got an insurance policy that'll reimburse you for fire damage, flooding, or another massive AOE that destroys your place? Yep. You think you're safe until you have to file a claim and document everything you just lost. That's where Encircle comes in. DOCUMENT EVERYTHING! As my lawyers often say, "the one who has the most documentation generally wins." Don't fight your insurance company. Give them a huge list of everything you lost in the incident by using Encircle. Document what you have, and then whenever you bring in a new non-consumable item into your place, just snap a picture of it and optionally fill in the details for it. You can easily separate everything into rooms. Cons The thing I'm still not sure about is when I move from my apartment into a home, will it be easy to move items into a new room and location? I haven't tried yet, but my guess is that I'll just rename the place and its rooms. If something changes rooms, then it just gets moved in the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Blaine P. Account Manager Used the software for: 3-5 years ### "ENCIRCLE - Why aren't you using it already?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 I have used Encircle for years and have seen the refinement of the platform on a very regular basis. It seems like the folks at Encircle really listen to the user base and make changes that provide a better final product as well as make it intuitive for field staff Pros Excellent interface with field technicians and office staff. Final reports are robust, also able to share the data with the client in real time! Cons I would love to see Encircle incorporate and integrate a GOOD remote monitoring system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Estimator Used the software for: Less than 1 year ### "Wish it had more" 4.0 May 2, 2024 Easy to use, big help to field technicians Pros I like the import floor plan feature to Xactimate Cons I wish the floor plan import to Xactimate included more than only the walls, it doesn't add stairs, cabinets, etc. Shows in the floor plan but doesn't appear in Xactimate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "Encircle Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2025 Absolutely love this platform. Easy to teach and train to new staff as well. Pros All reporting and data can be across multiple devices at one time simultaneously. Cons Sometimes taking an extended period of time to sync data from mobile devices to desktop/cloud server. Pricing is on the higher side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "Pays for itself" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2024 Encircle gives us a great source to capture all of our photos and documentation for our water mitigation claims as well as the rebuild projects that go along with them. It has helped us prove our work on claims and has certainly paid for itself over the years by saving our techs time and helping us better document our work, thus getting paid out more and faster. Pros My favorite portion of Encircle, for our water mitigation company, is Hydro, their drying report software. It really helps make it easy for our technicians to create moisture maps and a report to send off to the insurance carrier showing exactly how the project dried. Cons The Hydro webapp for the desktop environment is a little lacking compared to the iOS/Android version. But I hear that it's being worked on and should hopefully be improved on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Contents Manager Used the software for: 3-5 years ### "Review of Encircle from the Contents Side" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 Overall I am very happy with this program. The customer support is amazing and they are quick to assist. Pros I enjoy the program as it is user friendly, fast and efficient in running reports daily. I also enjoy the fact you can watch the teams progress in real time. Cons The thing I dislike is that the data is slow to download and some of the photo inventory gets missed if your not frequently clearing the cache and downloading the data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 1-3 years ### "Encircle Has Made FP Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 Our experience has been one of the higlest level of communication and customer service provided to our team. Beyond just the software itself we have utilized Encircles vast library of training videos and webinars to better our team at FP. They have their organization all pointed in one direction: to help improve the restoration industry for the contractor. Pros Encircle is always changing to improve their platform to maek providing cirtical reports in a timley manner easier every day. Cons That we did not setup Encircle earlier for our company. We had been using multiple softwares to provide reports that were subpar to those of Encircle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James M. General Manager Used the software for: 1-3 years ### "Encircle user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 10, 2024 Very positive, it's easy to use and the ability to share information between team members. Pros Being able to take photographs in the app ensures that photos are never lost, or forgotten - they're automatically saved. And the final report we generate is incredibly comprehensive and assists with favorable claim resolution. Cons CRM would be a nice addition, especially review requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IR Ian R. Office Manager Used the software for: Less than 1 year ### "A Greta product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 Excellent experience No complaints. The floorplan sketch feature is the best. Pros floorplan sketch. Ease of setting up new jobs Cons I wish that when I changed the job acitivyt that it could trigger reminder emails for events, example, if I select work started, it should trigger a message or email to upload a work authorization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "Encircle is a must" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Encircle made it so easy to not miss any data needed to be collected on a daily basis Pros Encircle is the most easy platform for restoration jobs and the reports are beautiful Cons There is not one thing I don't like about encorcle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160202/Encircle/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs Encircle](https://www.capterra.com/compare/153475-160202/FieldPulse-vs-Encircle) [Jobber vs Encircle](https://www.capterra.com/compare/127994-160202/Jobber-vs-Encircle)