# Toogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Toogo the right Travel Agency solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160230/Toogo/reviews --- Toogo 4.8 (40) [View alternatives](https://www.capterra.com/p/160230/Toogo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Toogo Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews CN Christophe N General ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “The interface allows us to efficiently manage itineraries, pricing, client communication and travel documentation, while ensuring excellent reliability.“ November 18, 2025 SL Sam L DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: I used a free trial. “This makes it difficult to quickly read and check costs and prices.“ August 16, 2020 SL Sam L DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: I used a free trial. “For proposals and quotations it is visually slick and seems to be ever improving.“ August 16, 2020 FM Francisco M Op ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: I used a free trial. “It is not very usefull to have the cost and price only per pax, and not per group.“ July 9, 2020 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alice P. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Terra brazil with Toogo" November 3, 2025 5.0 Pros All in one formula - from trip building to logistics, including database management, finance and CRM. Cons It's old school style, it does not always very modern. But that is also what makes it authentic ... :) Review Source CN Christophe N. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "An essential tool for high-end tailor-made travel!" November 18, 2025 5.0 Pros At Terra Australia, we have been using Toogo for several years to design and manage our tailor-made itineraries. It is a highly comprehensive and flexible platform, perfectly suited to the needs of an inbound agency specialising in customised travel. The interface allows us to efficiently manage itineraries, pricing, client communication and travel documentation, while ensuring excellent reliability. The technical support team is always responsive, helpful and genuinely service-oriented. A trusted partner at the very heart of our daily operations. Cons Learning curve: the platform is very comprehensive, but this means it can be challenging to master at first and requires proper training. Limited external integrations: connections with other tools (Siteminder, channel managers, external CRMs…) are still limited compared to newer platforms. Review Source TO Tania O. Director, Sales & Marketing Hospitality Used the software for: 1-2 years ### "We use it for creating quotations only. Once you learn how it works, it's fairly easy to use." May 19, 2017 3.0 Mostly, saving time and creating more consistent pricing and itineraries. Pros I like that it allows me to create quotes very quickly. It's also relatively easy to update prices, etc, though doing an annual review of prices takes a lot of effort. Cons There's a very big learning curve. There are also a lot of features that we don't use.... Things don't always work correctly, and because every change must be made over the internet, sometimes it can be slow to react/make changes. The initial process of entering all of the data is very labor-intensive, but that is to be expected. The biggest challenge in setting it up is that it's difficult to know what data is used where and how, so there's a bit of trial and error in getting everything to look and act the way you want it to. Review Source SC Sébastien C. database administrator Sports Used the software for: 2+ years ### "Toogo, a comprehensive and scalable tool !" November 18, 2025 5.0 We have been using Toogo for eight years for sales projects, customer quotes, logistics, and travel documents. The tool is regularly updated based on requests from other agencies. Pros Toogo also listens to our specific requests based on our particular needs and adapts quickly to resolve our constraints. Cons Sometimes there are a few settings missing to use the feature to its full potential, but Toogo is responding and trying to improve the screen so that agencies will use it. Review Source JD John D. Travel Agency Leisure, Travel & Tourism Used the software for: 2+ years ### "The solution for all!" October 23, 2025 5.0 Using Toogo since about 3 years now and I don't see myself using another software. This is all what I needed Pros Easy to use, very well thought out, very responsive and attentive team. I think its all perfect but i'm impressed how they still improve it!! Thanks to the customer support! Cons Nothing, all great! I never had any issue except some question and the customer support is always there when needed. Review Source Jack U. Travel Consultant Leisure, Travel & Tourism Used the software for: 6-12 months ### "All encompassing Travel Agency / DMC Software" February 13, 2019 5.0 I can now build itineraries in under 5 minutes and provide a platform for other people to work within our company. Our previous design made it near impossible for an agent to work with us. We are now able to manage all our sales projects in on place and have less and less need for storing mass amounts of files. Training was over 8 weeks and ongoing support has been great - I believe there are updates on the way and see minor changes here and there so the software is constantly being worked on and updated. Special mention to rep. who has been nothing short of excellent in helping us implement this great bit of tech. Pros How in depth the options are within individual products Both online and downloadable itineraries Interactive map functionality Cons No current access to mapbox API however this is been developed on our behalf. Review Source Julie V. Owner Used the software for: 2+ years ### "Life time saving product" January 31, 2018 5.0 Pros The saving of time and the mistakes it avoid you. Efficiency in quotation and reservations is what makes Toogo great. Cons The design Of template could be improve and the good part they are improving it soon I saw the beta test it will be amazing! Review Source Pia D. Project/Tours Manager Used the software for: Less than 6 months ### "Time saviour!" July 30, 2018 5.0 Pros I tried Toogo and it saved me a lot of time, it's a great tool to get work done more efficient and to avoid mistakes. I have chosen to use anotherprogram but I would definetely recommend this one too. Cons Takes time to get into it and understand all functions, but probably in most new systems it is. In the end it's worth it and it saves you time in the longrun. Review Source FZ Federica Z. The Owner Hospitality Used the software for: Less than 6 months ### "The best DMC program ever!!!" April 18, 2019 5.0 Pros With Toogo you can have your activity updated all the time, it is very easy to use, it meets all my organization needs and saves me a lot of time... You can make a professional quotation and all travel documents...honestly it is much more than I expected! Cons I really don't have anything I like less ... maybe that the different words are not always translated correctly in my language (Italian) but the support team is always ready to help you, so it's not a real problem . Review Source VR Verified Reviewer Travel Agent with Mouse Counselors Leisure, Travel & Tourism Used the software for: I used a free trial ### "The perfect tool for those of us in the travel industry!" April 6, 2019 5.0 Pros It simplifies all of the tasks that I need to complete to better serve my clients Cons It's difficult to access on a mobile device Review Source AC Adelind C. Directeur Leisure, Travel & Tourism Used the software for: 2+ years ### "Gestion de toute mon activité en un seul outil" August 31, 2022 5.0 Pros Le fait d'avoir une vision globale me permet d'adapter la stratégie de l'entreprise. Je ne suis pas obligé de naviguer entre de nombreux outils : J'ai tout en ligne, de n'importe où. Cons Beaucoup de possibilités, il m'a donc fallu un peu de temps pour tout m'approprier. Review Source LC LEGEAIS C. Manager Used the software for: 6-12 months ### "I had a really good trainee for the use of the systems, and video support are really helpfull." June 5, 2017 5.0 He is giving me a good way to send beautifull programs to my clients, and also to follow my accounts and confirmed file really easily. Pros The easy way of using it, it's simple and efficient. It's really quick to do quotation and send them to the clients Cons To do the date base as it's the longer part of the work..But after few hotels and supliers you get easely used and things go quicker. Review Source RT RILLE T. Founder and CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Toogo" December 2, 2019 5.0 Currenty it is fine. I save a lot of time creating quotes. I am not yet very comfortable with travel books and vouchers but I hope it will also save me time Pros The efficiency of being able to make quotes quickly. Cons Customize the travelbook, vouchers, etc... not easy to customize as we like. Review Source mM maryline M. product & sales manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "User friendly software" August 25, 2020 4.0 Pros easy to use, user friendly, customer service Cons some restrictions for child policy for example Review Source OT Olivier T. Fondateur Leisure, Travel & Tourism Used the software for: 2+ years ### "Des gains de productivité assurés" June 5, 2025 5.0 Nous sommes un réceptif au Mexique, équipe de 15 personnes. Le logiciel est en 3 langues, parfait pour nos équipes franco, hispano et anglophone. Cela gère aussi plusieurs devises. Pros ERP qui gère de A à Z notre réceptif au Mexique : des premiers leads jusqu'au paiement de prestataires en passant par la construction des devis, gestion des opérations, statistiques, automatisation, intégration de l'IA. Une équipe de techniciens issus du monde des dmc et qui est à l'écoute de ses utilisateurs. Cons Nécessite d'avoir toujours internet, une implémentation assez longue et y consacré du temps avec une personne en interne dédié à la solution. Review Source ML Maria L. DG Leisure, Travel & Tourism Used the software for: 1-2 years ### "SI C'ETAIT A REFAIRE, ON SIGNE DE SUITE! " October 23, 2025 5.0 Pros La fluidité et la rapidité avec lesquelles un devis peut être réalisé représentent un gain de temps non négligeable Cons l'INPUT? (LOL) cela est un peu long, en effet mais l'équipe est TOP, toujours dispo et présent. DU coup, cela n'est pas un point négatif mais une étape obligatoire pour que cela marche bien par la suite. ET CA MARCHE!!!! Review Source PV Pablo V. Business Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Very complete for a la carte" June 14, 2024 5.0 Pros Toogo has been developed for Terra DMC team, so the app is quite complete to create quotes and organize logistics. They have though a lot of possible scenarios on how a service can be offered and costed, how to add exceptions and how to save time on repetitive tasks. Toogo team has a very supporting onboarding team Cons It's not that intuitive, you really need to spend sometime trying to get used to the workflow. The fields are not auto descriptive. For operations in several countries and for several languages, gets very expensive. I would say that is more DMC oriented than for wholesalers tour operators. Review Source SL Sofía L. Travel Designer Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy and professional itineraries for B2B markets" April 2, 2024 4.0 Pros From my perspective, I can confidently say that this tool is highly effective and we utilize it to its fullest potential! One aspect that I particularly appreciate is the itinerary sharing feature with our clients. It not only provides detailed information about the program, but also includes short videos showcasing the country's main attractions, which encourages clients to visit us! When creating a B2B proposal, the itinerary can be easily edited! This allows for the same link to be shared with the final client. And the best part? The rates and other details can be modified by the client to fit the needs of the traveler. It also offers the ability to use dual branding or just the client’s branding as preferred. Cons If according to my needs I am editing a long itinerary in Toogo, and if for any reason the internet of my computer stops functioning and I was not able to save the itinerary with the changes.. I have to start with the edition all over again, since it does not save the changes automatically. Or If I want to add a service on the trip builder.. I need also to edit again the information that was edited before on the itinerary. Review Source CF Celine F. Business Development Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Gain of Productivity & business with TOOGO" April 3, 2024 5.0 Toogo makes my life much easier, it takes less than 5 minutes to create a clean and greatly designed quotation. The translation tool is very handy for the different markets I work with and I love the finance & reporting tools which are ley to my role. Pros Once you get familiar with the system, TOOGO is easy to use Fast quotations and trips building Great design templates Amazing support and training Flexibility on products blocks and day to day itinerary Pricing Management & Reporting, great for yield management Geo-localization map Cons A bit overwhelming at first, there is a learning curve but well worth it. Review Source NG Nicolas G. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Fantastic Tool in all one, easy to setup, implement and day use." April 2, 2024 5.0 Pros Full options, tailored made and adaptated to our all members of my team. All in 1 cloud solutions, very agile and responsive. A single plaform well thought, covering basic functions but also front / middle / back end process up to financial control and HR management. Good IT support Cons Ergonomy of the submenus (look and feel even if quite subjective) Review Source PB PIERRE B. CEO Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "revient for Toogo" April 3, 2024 5.0 very good, we use it for a long time already Pros toogo is very practical but must be improved yet Cons you need to improve the design of some interfaces, some design to improve Review Source EQ Eric Q. administrator Leisure, Travel & Tourism Used the software for: 2+ years ### "Toogo is the best" April 3, 2024 5.0 Pros it's a all-in-one tool, very useful. Cons I haven't still discovered what would be best in other software Review Source PL Pierre L. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Toogo is the best" March 31, 2017 5.0 We are a DMC in Costa Rica, offering travels in Panama and Nicaragua too and I'm using toogo since 2012 and it's awesome! It's easy to build trip, really nice result for quotations, and super useful for financial and logistic works. I've seen the evolution of the software during all those years, and the team support works really well. It's sometimes long to have a new function, but less than for other soft and the result is always nice! Pros The quotation result, everything is linked (quotation, sales manager, groups, logistic,) Everything online, you can access from anywhere, even with a cell phone if you have a grand screen ! so nice for emergency Review Source HN Herald N. General manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Intitive!" August 24, 2020 5.0 For now, Toogo is better than Tourplan ;) Pros I used to work with Tourplan during several but I have to say that Toogo is by far intuitive, more easier to use with much more possibilities - especially when a booking is confirmed. It offers so many options that you just have to pick what you need. Fantastic job with the quotes tool - not just a quote but a virtual book full of tantalizing images making the sales process, effortless. And many more easy usefull tools. Cons Some aspects of the trip builder should also be improved such as putting the "parameters of the quote" as the very first step of the builder - this would determine the exact number of pax and how programs should be parametered at first. Would also suggest to add the dates of birth as mandatory field for kids/teens. Accordingly, Toogo should consider the child policy of the provider, not the default settings. Review Source FL Franck L. Director Used the software for: 2+ years ### "We have been using Toogo for 5 years, at this stage we are happy with this software. " June 12, 2017 4.0 Pros \-the fact that we can be connected from any laptop or desktop -the gain of productivity which has been significant -the quality of the quote -the reliability of the overall system -Toogo staff is attentive to our wishes or suggestions to enhance the system Cons \-Toogo is still not responsive on Iphone and tablet which would help a lot. -would be great if the dynamic map could be connected to a GPS Review Source Similar Products Featured ## Related categories [Travel Agency](https://www.capterra.com/travel-agency-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Travel Management](https://www.capterra.com/travel-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.