# CircleBack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CircleBack Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/160238/CircleBack --- # CircleBack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 5, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CircleBack ## What is CircleBack? CircleBack is the only address book manager that updates your contacts intelligently, discovers new contacts in your Google, Microsoft, and Exchange inboxes, cleans up duplicates, and allows you to scan business cards and save them as contacts. Packed with everything you need to stay organized while building and maintaining productive professional relationships, CircleBack makes it easier than ever to keep connections alive and get stuff done. ## What is CircleBack used for? [Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CircleBack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.circleback.com/&name=CircleBack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CircleBack 4.8 (15) VS. [4.5 (509)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $0.01 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.5 (509) Value For Money 4.7 (15) Value For Money 4.3 (485) Customer Service 4.7 (15) Customer Service 4.4 (480) ## CircleBack alternatives Highest Rated [4.8 (648)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,971)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,775)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160238/CircleBack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Search/Filter 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Segmentation Group leads or contacts based on their specific characteristics CircleBack 7 features Centralized database of stakeholders and their contact information such as names, address, phone number etc. Import and export data to and from software applications Store information about leads or contacts and track, manage and nurture them throughout the sales process Tools designed to streamline the process of lead generation and management for sales teams Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.7 (15) Free Trial Free Version Basic $0.01 Per Feature,Per Year Value for money 4.7 (15) 4.7 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 15 reviews Filter by rating 5(14) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DC David C. CEO Education Management ### "Product ok but what is a company if they don't provide service." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 24, 2025 Decent at integrating the action items. However, I found many errors in what it wrote in the transcript. Pros Effective on a Zoom/Team meeting - way less so at in-person meetings. Gets the names wrong continually. Cons Their customer service. I have waited 4 months for a cancellation; still charged me. I have sent over 6 emails with kindness. Finally fed up. Switched from [Otterfish](https://www.capterra.com/p/241332/Otterfish/) Was recommended to me by a friend as a platform to try Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FL Franck L. ### "My accurate contacts repository" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 12, 2017 Using the App to serve to federate my contacts across native directories and emails (personal or corporate exchange). App proactively gives me up-to-date information on specific contacts but also feeds me updates when necessary and I can accept and inject that update across all my platforms with a single touch. Very useful, easy-to-use and most importantly very accurate both for personal and professional use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bill B. Sr. Customer Success Manager Information Services ### "Personal Contact Management Has Never Been Simpler! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2017 \- Maintains all my contacts in one place and keeps them clean. - Automatically dedupes contacts and appends accurate, real-time data to incomplete records. - Informs me when my customers change companies or roles. - The business card scanning and email signature capture is a perfect tool at trade-shows and on the road. Intuitive UI to send off a quick email to new connections on the spot. Pros It maintains all my contacts, brings them together in one place and keeps them deduped. Cons I'd love an integration into my CRM so I can log all activity against customers and prospects intuitively. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Marianne F. ### "Great productivity app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2017 Love the simplicity of this app and how it extracts contacts from my emails based on the signatures. No more copying/pasting! The business card scanner is great too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MQ Matias Q. Media Manager Marketing and Advertising ### "My address book never has been so great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2017 This app helped me to have my address book clean and accurate with almost no work on my side. This is essential for a networker like me. Pros The zero configuration required on my side to get it working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Tim E. ### "The best contact app I've ever downloaded. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2017 Easy to use and super accurate contact data. I spend a lot of time filtering through old contacts to see if there are any opportunities i've missed or overlooked. CB always helps me surface new leads when I see that contacts have moved to a new company or were promoted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jessica d. ### "Best Contacts Manager I could find" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 10, 2017 Great tool to manage and update your contacts. I especially love their feature that suggests contact updates (eg if somebody changed his job) automatically. Pros Automatica contact updates Contact extraction from my mailbox Cons They should definitly bring a desktop version of their products Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC John C. ### "Great stuff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2017 Great address book management. Wonderful implementation of old but time proven patterns. I like it very much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Chris H. Chief Strategy Officer Education Management ### "Great for keeping up with contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2017 Makes it easier to add and stay connected to contacts. Helps keep my address book organized and up to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nisha L. ### "Great App to Manage My Contacts!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 9, 2017 This app is amazing and has helped me tremendously stay connected to my professional network. It helps me in a variety of ways keep my contacts organized and up to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160238/CircleBack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)