--- title: "CircleBack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CircleBack Software - reviews, pricing plans, popular comparisons to other Social Networking products and more." source_url: "https://www.capterra.com/p/160238/CircleBack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CircleBack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CircleBack ## What is CircleBack? CircleBack is the only address book manager that updates your contacts intelligently, discovers new contacts in your Google, Microsoft, and Exchange inboxes, cleans up duplicates, and allows you to scan business cards and save them as contacts. Packed with everything you need to stay organized while building and maintaining productive professional relationships, CircleBack makes it easier than ever to keep connections alive and get stuff done. ## What is CircleBack used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Social Networking](https://www.capterra.com/social-networking-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Feature, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CircleBack?[Manage this product listing](https://www.g2.com/products/circleback/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CircleBack 4.8 (15) VS. [4.5 (4,492)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $0.01 Per Feature, Per Year Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.4 (4,393) Value For Money 4.7 (15) Value For Money 4.3 (3,521) Customer Service 4.7 (15) Customer Service 4.4 (3,531) ## CircleBack alternatives [4.5 (603)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (18,833)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,008)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160238/CircleBack/alternatives/) ## FAQs about CircleBack Overview ### What company size and specific industries is CircleBack built for? CircleBack is designed for individuals and organizations of any size that need a better way to manage address books. It does not target a specific industry, making it suitable across sectors for users who are tired of traditional contact management and want a simpler alternative. Features and Usability ### What are the key features of CircleBack? CircleBack offers a contact database, data import/export, lead management, and prospecting tools for organizing and developing sales contacts. It also includes search/filter, segmentation, and shared contacts to sort records, group audiences, and maintain access to contact information across teams. Getting Started and Support ### What training and onboarding options does CircleBack offer? CircleBack provides documentation to help teams get started. This written material can serve as a reference for setup, feature guidance, and basic product information as users learn the platform at their own pace. Getting Started and Support ### What customer support options does CircleBack offer? CircleBack provides chat support for customer assistance. No reviewer feedback about support experiences is available, so response speed, helpfulness, and common support issues cannot be assessed from user comments. ## Features AI summary Based on 4,004 Social Networking reviews Capterra data shows that buyers of contact management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) CircleBack supports **Contact Database** and **Search/Filter**, giving teams a central place to store contact details and quickly find the right records when they need them. However, it does not offer **CRM**. Instead, it provides other features that reviewers also consider important, such as **Lead Management** (**46%**) and **Data Import/Export** (**45%**), helping businesses track potential customers and move contact data between systems more easily. These features help teams stay organized, keep records accurate, and respond faster to sales and relationship-building tasks. Search/Filter 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Data Import/Export 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Segmentation Group leads or contacts based on their specific characteristics CircleBack 7 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Data Import/Export: Import and export data to and from software applications - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.7 (15) Free Trial Free Version Basic $0.01 Per Feature,Per Year Value for money 4.7 (15) 4.7 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(0) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Brandon P. Front-End Designer / Developer Used the software for: Less than 1 year ### "Best Contact Management App I've Used" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 8, 2017 As a freelance designer my address book is full of old and new clients as well as personal contacts I've had for years. People change positions or organizations so there are many times where I unintentionally create duplicates or update their information but leave the outdated information intact. For the older contacts this was becoming a huge problem. CircleBack not only helped me clean up the majority of my duplicates but manages their updates too. One of the most helpful (for me at least) is the ability to pull contacts from my email. That way I'm not having to dig through my inbox looking for someones information because CircleBack has already created a contact for me to save and manage. The biggest advantage for me is the fact that this app is completely free. No ad's no popups just free. Pros Contact Updates Address Book Organization Email Signature Capture Cleaning up Duplicates Cons The Android app is behind the iOS app in features and design. I switch between devices often so it would be nice to have a more even experience. Also a web interface would be cool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Scan in your business cards!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 I had a stack of business cards from a recent event, and with the help of the CircleBack app, I was able to scan them into my contact list in a matter of minutes. This app also does an excellent job combining duplicate contacts. And the best part is that everything syncs with email account and my phone! Pros Allows me to scan business cards into my address book Captures contact information in my email and converts them into contacts Gets rid of duplicate contacts Makes suggestions for contact updates (magic!!) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Product ok but what is a company if they don't provide service." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 1, 2025 Decent at integrating the action items. However, I found many errors in what it wrote in the transcript. Pros Effective on a Zoom/Team meeting - way less so at in-person meetings. Gets the names wrong continually. Cons Their customer service. I have waited 4 months for a cancellation; still charged me. I have sent over 6 emails with kindness. Finally fed up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief Strategy Officer Used the software for: 1-3 years ### "Great for keeping up with contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 Makes it easier to add and stay connected to contacts. Helps keep my address book organized and up to date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Media Manager Used the software for: Less than 1 year ### "My address book never has been so great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2017 This app helped me to have my address book clean and accurate with almost no work on my side. This is essential for a networker like me. Pros The zero configuration required on my side to get it working. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bill B. Sr. Customer Success Manager Used the software for: Less than 1 year ### "Personal Contact Management Has Never Been Simpler! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2017 \- Maintains all my contacts in one place and keeps them clean. - Automatically dedupes contacts and appends accurate, real-time data to incomplete records. - Informs me when my customers change companies or roles. - The business card scanning and email signature capture is a perfect tool at trade-shows and on the road. Intuitive UI to send off a quick email to new connections on the spot. Pros It maintains all my contacts, brings them together in one place and keeps them deduped. Cons I'd love an integration into my CRM so I can log all activity against customers and prospects intuitively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Used the software for: Less than 1 year ### "Great productivity app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2017 Love the simplicity of this app and how it extracts contacts from my emails based on the signatures. No more copying/pasting! The business card scanner is great too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "My accurate contacts repository" 5.0 May 17, 2017 Using the App to serve to federate my contacts across native directories and emails (personal or corporate exchange). App proactively gives me up-to-date information on specific contacts but also feeds me updates when necessary and I can accept and inject that update across all my platforms with a single touch. Very useful, easy-to-use and most importantly very accurate both for personal and professional use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Super Convenient!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2017 This app is free, but truly priceless! I was able to update all my old contacts instantly! Before this app, hundreds of contacts in my phone had become useless because the information was so old. But now I can still reach out to everyone in my phone! Pros Free basic download. Information is always accurate. Signature capture is great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Best Contacts Manager I could find" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 13, 2017 Great tool to manage and update your contacts. I especially love their feature that suggests contact updates (eg if somebody changed his job) automatically. Pros Automatica contact updates Contact extraction from my mailbox Cons They should definitly bring a desktop version of their products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160238/CircleBack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.