# eM Client Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eM Client the right Email Management solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160239/eM-Client/reviews --- eM Client 4.2 (188) [View alternatives](https://www.capterra.com/p/160239/eM-Client/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of eM Client Ease of use 4.3 Customer Service 3.7 ## Pros and Cons in Reviews SP Stuart P Product managerComputer & Network Security, 2 - 10 employeesUsed the software for: 6-12 months. “It was pretty straightforward getting my email account working to send and receive emails using this app.“ December 26, 2025 TL Tom L sales and marketing managerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “I had been using microsoft outlook for years and after multuple corrupt data files and having to manage multiple mailboxes to see my old emails every time i switchd computers. “ June 13, 2026 OM Oliver M JournalistMedia Production, Self-employedUsed the software for: 1-2 years. “Fun to learn for professionals used to more limited Gmail but not as visually seamless although newer updates are very promising.“ August 15, 2024 DG Daniel G CEOPublishing, Self-employedUsed the software for: More than 2 years. “Besides the calendaring system synch, it does not work well with the new Gmail task system and doesn't support subtasks rendering it totally unusable. “ March 13, 2024 IZ Ignacio Z Software EngineerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “I can have an up to date mailbox with very low downtime between the mail getting received on the original mail provider and it appearing on my inbox inside eM Client.“ January 13, 2023 RS Riccardo S TranslatorWriting and Editing, 2 - 10 employeesUsed the software for: More than 2 years. “The text editor is very basic, certain features are a bit clunky“ August 8, 2024 MR Mark R OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “I have found eMClient easy to setup and migrate over to from other platforms and on behalf of my clients after I have recommended the product to them.“ August 22, 2023 SH Shauna H APConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I would have to uninstall the app and then redownload it sometimes.“ July 10, 2025 ## Showing most helpful reviews Showing 1-25 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Omer D. Medical Translator Translation and Localization Used the software for: I used a free trial ### "Excellent tool that combines e-mail platforms" December 2, 2025 4.0 Honestly, I have used this software a few weeks but later I have stopped to use it as I am not used to it. Pros As far as I know you can combine a few e-mail addresses in a single playform so, you can check all your e-mails in just a platform. Cons I get too many e-mails from spam people but I guess it's not eM Client's problem. I need to unsubscribe first. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) I was searching a better platform in a single software! Review Source TL Tom L. sales and marketing manager Food & Beverages Used the software for: 1-2 years ### "Great lite alternative to outlook" June 13, 2026 4.0 I had been using microsoft outlook for years and after multuple corrupt data files and having to manage multiple mailboxes to see my old emails every time i switchd computers. I decided to switch to something liter. eM client was still an outlook like environment but with less of the bloat so I did find it functions faster and smoother with multiple files and large data files. Pros a nice lite version of microsoft outlook. with most of the features and less of the bloat. You can run any operation you could usually do on outlook. Cons It still functions off a data file which I find can be clumsy when migrating to a new system. At the end of the day i prefer a cloud based system that is always being kept up to date Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) our data files were causing the program to run very slow and buggy Review Source SH Shauna H. AP Construction Used the software for: 1-2 years ### "Ok email server app" July 10, 2025 2.0 It was ok. I will not use it again as it was not effective for my work load and caused more headaches then solving problems Pros I had an app to log into instead of online web browser only. I could also change the color to fit my personality Cons It kept logging me out. I would have to uninstall the app and then redownload it sometimes. My emails would not come through if the eM client server was down. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) we needed something that was not web browser available only for our desktops Review Source Response from eM Client October 3, 2025 Hi Shauna, thank you for your review. eM Client is a desktop program so there shouldn't really be something to log out of, can you please reach out to our support with more details on what you mean by "logging you out"? Can you copy the error or warning you received? Also your emails are not received via any of our servers, we only have a server for our licenses, but your emails are received from your email server, our server being down would not affect your emails at all. We would be happy to look into this and assist if you can reach out to our team, thank you. SM Sam M. CEO-Owner Computer Software Used the software for: Less than 6 months ### "For corporate users looking to get off O365, this is your new email client" October 1, 2025 5.0 Absolutely awesome. Very happy with this product. Easy to set up, seamlessly authenticates to O365 (including OAuth 2 authentication) and Google. Pros Handles multiple calendars and email accounts, including O365 and Google accounts. Calendars can open in a separate window and the UI is excellent. Cons A little slow when double clicking on an email message to open in a new window. Also applies to replies, so you have to wait a few seconds after you hit "reply" before you can start typing your reply. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Outlook does not handle Google calendars at all. Had to switch because I have 2 office365 calendars and 2 Google ones and have to manage conflicts. Review Source OM Oliver M. Journalist Media Production Used the software for: 1-2 years ### "Competitive & fully featured email client" August 15, 2024 5.0 Fun to learn for professionals used to more limited Gmail but not as visually seamless although newer updates are very promising. Pros Very easy to use for beginners to e-mail clients, allows easy addition of accounts and quick to learn all the features. Cons Not as sleek as outlook & gmail competitors, doesn’t have an easy way to remember original license key account as it isn’t linked to your license key. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Gmail](https://www.capterra.com/p/202338/Gmail/) Found the other email clients too familiar and distracting so needed a fresh start in a reliable software solution. Review Source DW Dean W. President Construction Used the software for: 2+ years ### "eMClient Windows application CANNOT send larger attachements (3MB +)" February 3, 2025 1.0 No longer willing to deal with a company that cannot assemble a team to follow up on reported fatal flaws. I even pay extra for "VIP Support", but they don't even respond! Unbelievable. Pros I needed an email client to serve as a capable Windows email client for both POP3 email servers and for IMAP servers. eMClient was such a program and did work well for several years. Cons Beginning in January 2024, I started reporting a failure of emclient (for Windows) to be able to send emails with large (3MB or more) attachments. Initially, emclient support replied and asked very low level questions to determine how I was using emClient. When it became obvious that I knew more than their support staff, they stopped responding to my requests for help. Sending the same email through the Outlook web portal works fine. Sending the same email through the iOS emclient app works fine. Disabling Windows Defender firewall and antivirus doesn't help. I think this is a bug that they are unable or unwilling to tackle because only a small number of users are complaining and it is easier for them to lose a few customers than it is to fix the problem. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing eM Client it had all the features I needed and was a fair price Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) was forced to in order to keep using the program Review Source Response from eM Client February 6, 2025 Hi Dean, thank you for your review. We are sorry to hear you experienced issues, but we do not plan to stop troubleshooting the issue just yet, the new technician assigned to your case is indeed newer but he is communicating with our devs to help you resolve the issue. We do not ignore any tickets intentionally - so when reporting a new issue or even reaching out after a while, make sure to start a new ticket instead of re-opening an old one. If the technician no longer works with us, it might unfortunately take longer for us to notice that an old finished ticket was re-opened. We are sorry for the inconvenience. DG Daniel G. CEO Publishing Used the software for: 2+ years ### "Doesn't Quite to the Job" March 13, 2024 4.0 I have been an on/off user over 8 years. Each time I return the product gets better, but the final result is there is always some deficiency. I will problem continue to use the program but use it along side of google workplace. I have 20 email addresses that I monitor, and so far emClient is the only one that will easily manage email. Pros For email only, it works great for both IMAP and GMAIL. When working correctly Calendar connectivity is great, but lately it has been having sync issues. (Mar24). Cons Besides the calendaring system synch, it does not work well with the new Gmail task system and doesn't support subtasks rendering it totally unusable. In addition the note system is only stand alone and does not integrate with Google Keep. In addition, they have no way of contacting them and have no section for known problems on their website. There isn't even a way of getting paid support. All they have is a Kayako help desk knowledge base. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) I wasn't happy with the direction that Microsoft was taking. There roadmap seemed confusing and unfocused. I needed an application that had a unified inbox and search folders, which emClient has. Review Source Response from eM Client March 14, 2024 Hi Daniel, thank you for your review. Google Keep unfortunately does not allow integration with 3rd party apps, if it did, we'd love to include it. The Kayako system has both a public knowledgebase and the login to VIP Support center, which you gain access to with Pro license and VIP Support subscription - if you have trouble finding the login, please reach out to info@emclient.com, we'd be happy to help. Harsh M. Senior systems engineer Computer Software Used the software for: 1-2 years ### "Light weight wonderful mail client to start with for free" March 3, 2022 4.0 A stop shop for your personal mail management. Easy navigation, better features as compared to other mail clients, professional version available for business needs. Pros Easy installation, easy sync with your mail providers such as Gmail, Yahoo etc. Light weight, has most required features for a basic user. Good on user interface and user experience Cons Preference management or user profile build up could be improved as per user's taste Switched from [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) Found emClient understanding market needs by providing exactly that basic version which every user might need for a start, likely missing with other clients Review Source VR Verified Reviewer Cheif Officer Online Media Used the software for: 6-12 months ### "Love the features of eM Client. It feels snappy and is much prettier than some others" February 8, 2022 5.0 Pros I love how fluid the UI is. It makes checking email and understanding it a breeze. The built in calendar in the sidebar is a nice easy to use feature that makes looking at my day at a glance very easy. Cons There is a limit of three email accounts for free, which then gets quite expensive. There should be a mid-tier plan. Switched from [Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) Thunderbird's UI is very clunky and hard to use. Review Source SP Stuart P. Product manager Computer & Network Security Used the software for: 6-12 months ### "Decent mainstream alternative " December 26, 2025 4.0 I started using em about a year ago to access a customer email server as I wanted to keep this account separate from work or personal accounts in Gmail or outlook. Pros It was pretty straightforward getting my email account working to send and receive emails using this app. Even for a beginner. Cons The user interface wasn't the prettiest but that is really being pedantic if I had to be. Otherwise if say composing mail is better on something like outlook. Review Source RS Riccardo S. Translator Writing and Editing Used the software for: 2+ years ### "Best Windows alternative to MS Outlook" August 8, 2024 4.0 When I grew too frustrated with the many failings of MS Outlook, I searched for an alternative. The best I could find was eM Client. Pros Best alternative I found to Outlook, and with a lot less problems than Outlook Cons The text editor is very basic, certain features are a bit clunky Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) MS Outlook was too buggy for reliable use Review Source MW Matthew W. Software Engineer Computer Software Used the software for: 1-2 years ### "I was excited, but terrible reliability and horrible support changed that." June 2, 2020 1.0 The reliability is awful, but the customer service... wow. If they were any quieter over there, we'd have to be in the vacuum of space. If I could buy this company, fire every employee and finish their system I would. I suspect they have very little development capability, or they are outsourcing all of this and that explains why getting fixes done is impossible at best. Pros The interface looks great (but has issues), it's fast and has some good features, but mostly they don't work as expected. Cons The search function doesn't work. That's right IMAP users... No searching for e-mails. No matter what. If I am looking for an e-mail from my #1 client, I first have to look on my cell phone, find the date and time in eM client and then sort by the Received By name. Sometimes it is there, sometimes it isn't. 99% of the time I am stuck using my cell phone to reply to people because eM client search doesn't work. If I have an upcoming meeting, occasionally (1 time out of 30) I can find the e-mail by typing in any ONE word that I can think MIGHT be in the e-mail message. You can't search by e-mail address, or name, subject nothing. I dealt with it for 2 years. I submitted countless documents, proof and technical information to support, and all they do is ignore me. I now am forced to just send them an e-mail every two weeks saying "Hello? Any update?" .... Silence. I'm a software engineer. I own a software company. I told them how to fix all of it. I offered for free, since it's been 2 years. They're not interested at all in fixing it. Beyond that, e-mails in the inbox show that they are from different people, people that I haven't talked to since I created my e-mail account. Why you ask? They blame it on "incomplete headers". I submitted header comparisons between all sorts of mixed up messages showing no difference... What was their explanation? Nothing. Silence. Reason for choosing eM Client Reviews online seemed promising at the time. They were likely bought. Review Source FF Francesco F. Eng Information Technology and Services Used the software for: 2+ years ### "The most complete mail client" September 21, 2023 5.0 Pros Has every features that you need to manage all mail, task, contact, notes, calendar and it's perfect with icewarp server because it's very well integrated. You can use smart attach directly from emclient and use video conferencing. Cons I have not found anything to bad, Now thay are developing also android app. Review Source DS Derek S. Sales Manager Automotive Used the software for: 2+ years ### "Great option for a next-level email client" September 5, 2019 5.0 I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above. Pros The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed. Cons The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost. Reason for choosing eM Client Search on Thunderbird had formatting that I didn't like and was much slower for the number of emails and inboxes that I use on a daily basis. Review Source Response from eM Client September 6, 2019 Hi Derek, Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience. JS Jonathan S. Director of Corporate Relations Non-Profit Organization Management Used the software for: 2+ years ### "Good solution for managing complex, integrated email communications" September 5, 2019 5.0 I have found eM Client to be the perfect solution for my needs. I am able to access my saved messages and folders without having to pull them from the cloud. This is huge. Also I find the email interface to be much more user friendly than any of the cloud-based services. Finally, on the original setup, I migrated from Thunderbird and the entire experience was incredibly smooth and easy. This was a big plus as I was getting started. Pros This software allows me to manage 3 or more email identities from a single platform. It allows me to organize my saved messages for easy retrieval and long-term record-keeping. It allows me to search and quickly find past messages. Cons When Windows reboots the system automatically following an update, if emClient is running, the software has been vulnerable to corruption, and the process of checking and rebuilding the database can be cumbersome. This problem has improved over time, but the program remains vulnerable to sudden shut-downs. Reason for choosing eM Client This offered the best and easiest solutions for me to manage 2 professional and 1 personal email account through a single platform. Review Source RE Ronald E. Contributor Entertainment Used the software for: I used a free trial ### "Could be the best email client on the market if not for license pricing" May 2, 2023 3.0 emClient has the ability to be the best email program of its kind. It has everything going for it but still needs some polish and I am not certain the developers are "game" to doing the improvements that should be done.For starters, there is no message directional delete. This is a basic function in most email clients, most notably, Apple Mail. Delete a message and it should move up to the next newer message. Nope. Does not do that and when I suggested it to customer support they didn't even acknowledge the request and simply said that I should just highlight the messages I want to delete and hit the delete key. Sorry, after having the feature properly implemented in Apple Mail, there is no substitute.Setting up RULES is a bit of a cumbersome process compared to Apple Mail. It's really wonky compared to other email clients. There are too many steps with templates that you have to go through to set up a simple mail filter. I consider myself a pro at doing it on multiple clients and I ended up having to contact support to figure out how to do it with theirs.Still, I think the client is fantastic enough that I would want to purchase it, that is, until I got to their licensing policy. A license costs about $70. However, that's for one computer. Most people have at least two devices in their homes so $70 doesn't cover more than one.So, if you want two computers licensed, that's about $105. But wait! That $105 is only for the version out at the moment. Want future lifetim Pros Feature-rich, supports all major email accounts, has integrated calendar Cons Too costly for personal use, mail deletion not on par with other clients, creating rules a cumbersome process. Review Source DS David S. Owner Photography Used the software for: 2+ years ### "Integration Winner" June 23, 2022 4.0 One of the best email clients I've used, better than outlook (otherwise I would be using that). Pros The main feature I was looking for when I found eM Client was the ability in integrate multiple email accounts from different providers into one email client. I reviewed many at the time (including Outlook)and found eM Client to be the best. Cons While you have added a theme builder it's not the easiest to use. Review Source WZ Werner Z. Retired Airlines/Aviation Used the software for: 2+ years ### "My eM Client experience" June 23, 2022 5.0 Now that I have managed to use it properly after the latest update I start appreciating some of the new features. Pros It used to be easier in the beginning which is many years ago, as I get older I kind of resist change since it often ends up with problems (not just talking about your product) Cons Took me some time to figure out the latest changes when eM Client became colorful. Review Source TM Ted M. Realtor Real Estate Used the software for: 2+ years ### "Former Outlook User" September 5, 2019 4.0 It fulfills my daily email needs for my business and personal correspondence. I have 4 regularly used email addresses through which I correspond. Pros It was mostly familiar in design to what I previously used. I was used to a email client that allowed me to have a large, nested, easily accessible filing system for correspondence. Cons I get error messages at times regarding my movement of filed correspondence within the application. I don't know how to correct the problem. Thus, I receive repeated error messages. Also, when replacing my old tablet computer with a new one, the process for getting the "PRO" version on my new machine was not as clearly defined as I would have liked. I succeeded with Stepan Busek's help. Review Source Response from eM Client September 6, 2019 Hi Ted, Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at support@emclient.com we can help you to resolve the problem. Or you can contact me directly. Thank you, George Armando I. Network Manager Computer Networking Used the software for: 2+ years ### "Stable and agile Communications Suite" September 23, 2021 4.0 With emClient I can perform all the tasks of the company in one place, find contacts and manage emails with calendars at no cost. Pros It integrates all the basic needs to configure email accounts, calendars and company contacts. Simple and fast. Cons The backup system can get a bit tedious but it does the job. Importing from other solutions can be slow. Review Source BW Ben W. Graphic Designer E-Learning Used the software for: 1-2 years ### "Easy-to-use alternative to Thunderbird with a much better user interface" September 10, 2019 4.0 Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously) and Thunderbird. I haven't had to recover an automatic backup but it's assuring to know I'll always have a backup ready when my computer inevitably dies. Pros The simple and clean UI helps me focus on priority emails while staying organized and efficient. The Conversations feature really helps to keep interactions simple and straightforward. The amount of options available is very refreshing, especially for someone as detail-oriented as I am. Cons When emails are displayed by conversation, any email with the same subject gets lumped in making it appear as if those emails are part of the same interaction. This can get complicated fast when a colleague includes you in multiple emails to different people with the same subject line. However, once you get used to it, it's easy to ignore. Review Source DC Dominik C. Owner Entertainment Used the software for: 2+ years ### "very good, with one huge problem" February 19, 2020 3.0 perfect with one propblem, like above. Pros rules, view's, graphics, basicly, everyfhing was as I wanted and work with this tool was always easy to find etc. Cons problem was , the software always was loosing some catalogs with emails and later it was download them again. mails, never was fully downloaded. and sometimes, from last several hours , only some emails was downloaded. others I was need to restart software or get emails by www. support neber solve this problem. maybe it was too many email (overt 100k on my account), but not supose to be, there is no limit. Alternatives considered [Thunderbird Outlook Converter](https://www.capterra.com/p/178655/Thunderbird-Outlook-Converter/)[Postbox](https://www.capterra.com/p/195148/Postbox/) Reason for choosing eM Client proce, visualization, working Review Source BK Bruce K. retired Non-Profit Organization Management Used the software for: 2+ years ### "Better than OUtlook" September 5, 2019 5.0 Happy or I wouldn't use it. ;-) Pros Integrated views of In box, Sent folders, etc. is excellent across many accounts. Cons User interface could use a buff. Vertical scroll bars are too thin and difficult to grab; their color contrast (to surrounding elements) is too low. Keyboard shortcut (Ctrl-N) for starting a new message should be available from the New Message window. (Sometimes we think of another note we need to send while in the middle of composing another.) Font and font size should be able to be separate message format tool bar items. Review Source Response from eM Client September 6, 2019 Hi Bruce, Thank you for your review. Classic styled scroll bars are still present in Classic and System themes. And thank you for the New message shortcut suggestion - we'll add it to our todo list. VR Verified Reviewer Development Strategy Coordinator Computer Software Used the software for: 2+ years ### "Easy to Use Alternative to Expensive Mail Clients" April 29, 2019 4.0 A great email client with a quick-and-dirty setup for basic needs. Pros eM Client was easy to set up and synced with most mail services with no problems. Cons Calendar features could use some work. Some advanced calendaring features (resources) a bit clunky or non-existent. Review Source pM per M. owner Broadcast Media Used the software for: 2+ years ### "agressive update policy" February 8, 2021 3.0 I got frustarated, and have to work many days ! intrying to reinstall, and connect a new client in my workflow !! Pros its clean and userinterface is ok, and its possible to cutomize Cons after a Resett of windows, the Em Client forced me into upgrading, and I messed up, and lost lots of mails, codes and password stored in email ! The deliberately made a confusing choisce of versions, so I ended up, not accessin my old database, and lost also plannig, many monts ahead. Never trust this comany, the will "trick " you into upgrade, even if they say you pay ONE time ! Reason for choosing eM Client cos it looked almost as my previous Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.