# Centrical Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Centrical Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more. Source: https://www.capterra.com/p/160243/GamEffective --- # Centrical Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Centrical ## What is Centrical? Centrical enables sales teams with the knowledge, skills, and motivation they need to succeed through a unique blend of real-time performance management, microlearning, coaching, and gamification. The platform provides real-time visibility into goals and progress and AI-powered learning and coaching to drive continuous improvement. Gamification increases overall rep engagement and performance by driving the right sales behaviors and keeping sellers connected to their managers and teams. ## What is Centrical used for? [Gamification](https://www.capterra.com/gamification-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Centrical?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://gameffective.com&name=Centrical) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Centrical 4.4 (8) VS. [4.2 (985)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $0.01 per user, per month Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.0 (26) Value For Money 5.0 (3) Value For Money 4.2 (24) Customer Service 5.0 (3) Customer Service 4.0 (24) ## Centrical alternatives [4.7 (24,052)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [Rallyware](https://www.capterra.com/p/161768/Rallyware/) [4.9 (26)](https://www.capterra.com/p/161768/Rallyware/reviews/) Starting price $5000.00 Per User, Per Month [Learn More](https://www.capterra.com/p/161768/Rallyware/) [Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) [4.6 (9)](https://www.capterra.com/p/161470/Centralpoint/reviews/) Starting price $500.00 Per User, Per Month [Learn More](https://www.capterra.com/p/161470/Centralpoint/) [View all alternatives](https://www.capterra.com/p/160243/GamEffective/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Benchmarking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compare key metrics for the business against prominent players in the industry Goal Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals Negative Feedback Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Performance Metrics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pulse Surveys 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Training Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Centrical 65 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Create, manage, and print wearable badges Compare key metrics for the business against prominent players in the industry Tools that allow users to create and publish courses and course material/content Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Organize and manage interactive contests or challenges Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Creation and customization of dashboards Import and export data to and from software applications Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Caters to sales teams Used for training or educational purposes Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Allow the audience to interact or engage with the content Boards that use custom metrics to show how leading performers compare to other individuals/teams Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Distribute training content in bite-size pieces that can be consumed in short periods of time Access software remotely via mobile devices Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Process of training new hires by providing them with sales tools and knowledge needed to complete the job Search and filter data across systems to locate required information by entering keywords or certain criteria Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (3) Basic $0.01 Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Chief Growth Officer Internet ### "An effective and easy-to-use tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 4, 2021 Pros \- Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software - Easy-to-use and actually engaging for our sales team - We ran already a couple of successful trainings with stronger results than usually Cons Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Development Manager Consumer Services ### "Smooth performance management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 29, 2021 Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents Pros My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance Cons Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Luna V. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 19, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Alex T. Multisite manager Telecommunications ### "Great knowledge embedding and learning tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 9, 2018 Pros It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills. Cons It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VD Vikash D. Lead Generation, Subject Matter Expert Information Technology and Services ### "" 1.0 Overall Rating 1.0 1.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 20, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hemant S. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 11, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Judy B. Business development officer Financial Services ### "An effective tool that truly engages employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2017 Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Thomas A. VP Sales Development Alternative Medicine ### "Lives up to its promise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2017 We worked with GE on our call center getting our agents to learn a new product line. Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact Pros Great analytics Integrates seamlessly with salesforce and Zendesk Really drives performance Cons Graphics are a little outdated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160243/GamEffective/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)