# Centrical Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Centrical the right Sales Enablement solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160243/GamEffective/reviews

---

Centrical

4.4 (8)

[View alternatives](https://www.capterra.com/p/160243/GamEffective/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Centrical

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Development Manager  
Consumer Services  
Used the software for: 2+ years

### "Smooth performance management"

April 29, 2021

4.0

Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents

Pros

My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance

Cons

Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases

Review Source

VR

Verified Reviewer  
Chief Growth Officer  
Internet  
Used the software for: Less than 6 months

### "An effective and easy-to-use tool"

October 4, 2021

5.0

Pros

\- Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software - Easy-to-use and actually engaging for our sales team - We ran already a couple of successful trainings with stronger results than usually

Cons

Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information.

Review Source

TA

Thomas A.  
VP Sales Development  
Alternative Medicine  
Used the software for: Less than 6 months

### "Lives up to its promise"

March 19, 2017

5.0

We worked with GE on our call center getting our agents to learn a new product line. Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact

Pros

Great analytics Integrates seamlessly with salesforce and Zendesk Really drives performance

Cons

Graphics are a little outdated

Review Source

JB

Judy B.  
Business development officer  
Financial Services  
Used the software for: 6-12 months

### "An effective tool that truly engages employees"

April 23, 2017

5.0

Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.

Review Source

AT

Alex T.  
Multisite manager  
Telecommunications  
Used the software for: Less than 6 months

### "Great knowledge embedding and learning tool"

October 9, 2018

5.0

Pros

It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills.

Cons

It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app

Review Source

Hemant S.  
  
  
Used the software for:

### "null"

January 11, 2018

5.0

Review Source

LV

Luna V.  
  
  
Used the software for:

### "null"

December 19, 2018

5.0

Review Source

VD

Vikash D.  
Lead Generation, Subject Matter Expert  
Information Technology and Services  
Used the software for:

### "null"

April 20, 2018

1.0

Review Source

Similar Products

Featured