# Briostack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Briostack Software - reviews, pricing plans, popular comparisons to other Pest Control products and more. Source: https://www.capterra.com/p/160267/Briostack --- # Briostack Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Briostack ## What is Briostack? Briostack Pest Control Software enables pest and termite control companies to automate scheduling, track compliance, and optimize routes. Manage recurring pest control appointments for homes and businesses, streamline billing, and provide superior customer experience. Briostack’s platform reduces admin time, increases productivity, and supports compliance for scalable, modern pest control operators. Request a demo and improve your business! ## What is Briostack used for? [Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/) Top alternative Featured Overall rating Based on 71 user reviews Reviews sentiment Positive 76% Neutral 4% Negative 20% Starting price $50 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Briostack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kickserv.com/&name=Briostack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Briostack 4.0 (71) VS. [4.3 (400)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Starting Price $50 Per Month Starting Price $350 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (71) Ease Of Use 4.2 (400) Value For Money 3.9 (71) Value For Money 4.1 (359) Customer Service 4.0 (71) Customer Service 4.2 (380) ## Briostack alternatives [3.9 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [3.9 (255)](https://www.capterra.com/p/23130/PestPac/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars Highest Rated [4.8 (276)](https://www.capterra.com/p/130290/GorillaDesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160267/Briostack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.8 (36) 83.33% of 36 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 3.8 (32) 84.38% of 32 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 3.5 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Routing 3.3 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions For Pest Control Companies 4.1 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Intended to be used by pest control companies Customer History 4.6 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Briostack 43 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Management of commercial motor vehicles for work-related purposes Intended to be used by pest control companies System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Access software remotely via mobile devices Manage and support multiple locations Manage inventory based on different requirements of individual work orders Track the amount of pesticide inventory used on jobs Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Send messages via SMS Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (71) 3.9 Based on 71 reviews ## Pricing Value for money 3.9 (71) Basic $50.00 Per Month Value for money 3.9 (71) 3.9 Based on 71 reviews ## Integrations [ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (71) 4.0 Based on 71 reviews ## User reviews Overall rating 4.0 Based on 71 reviews Filter by rating 5(45) 4(9) 3(3) 2(0) 1(14) Mentioned topic Sorted by most recent JG Joshua G. Owner Environmental Services ### "Stay away from this company " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2026 I would strongly advise other businesses to be very careful before signing with Briostack. They will promise things like “free months” and other incentives to get you signed up, but conveniently leave out important stipulations until after the contract is signed. I was repeatedly told I would be receiving free months of service, yet I was still being billed. When I questioned it repeatedly, no one at the company could give me a clear answer or explanation. Funny enough, the only time I finally got answers was after I demanded a refund for the months that were supposedly “free.” That’s when the excuses and fine print suddenly appeared. At that point, all trust was gone. In my opinion, this is a deceptive business practice and potentially a breach of contract. Instead of simply making things right and parting ways professionally, they are forcing me to explore legal options to get out of an agreement I never would have signed if things had been explained honestly up front. Very disappointing experience. Be careful what you agree to and make sure EVERYTHING is in writing before signing anything with this company. Pros The software itself has some useful features for pest control businesses, and parts of the platform are fairly easy to use once everything is set up. Some employees I spoke with were polite and tried to help, even though the billing and contract issues were never properly resolved. Cons The lack of transparency and communication. I was promised “free months” during the sales process, but still ended up being billed with no clear explanation. I asked multiple people why I was being charged and nobody could give me a straight answer until I requested a refund. It felt very misleading and completely destroyed my trust in the company. Instead of resolving things professionally, it turned into a contract dispute over terms that should have been explained clearly upfront. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sam T. President Program Development ### "Avoid Briostack at All Costs — Dishonest, Broken, and a Complete Nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2026 Briostack is, without exaggeration, the worst software company we’ve ever dealt with. Nearly every interaction involved dishonesty, evasiveness, or terrible support. Aside from one genuinely decent employee, our experience was consistently frustrating and unprofessional. Before signing up, major platform issues were never disclosed. Once onboarded, we lost huge amounts of time troubleshooting broken or unreliable features with support teams that seemed more focused on deflecting responsibility than solving problems. The lost productivity and wasted money were staggering. Many of the features that attracted us either did not work properly, worked inconsistently, or created additional problems. Their payment processing system was especially bad. Onboarding was chaotic, and leaving the platform later became its own nightmare. Customer service was shockingly poor. Communication was terrible, accountability was nonexistent, and support often felt combative instead of helpful. It became very clear why they rely so heavily on contracts. Eventually, after endless unresolved issues, they admitted they could not properly fix the situation and agreed to let us leave without an early termination fee — the bare minimum considering the time and money their failures cost us. Then, over a year after leaving, we suddenly received a collections notice for an alleged $26 “debt” despite never receiving any invoice, warning, statement, phone call, or email claiming we owed anything. Avoid Briostack at all costs. We strongly recommend Housecall Pro or GorillaDesk instead. Choosing Briostack was one of the biggest operational regrets we’ve made as a business. Pros The thing I liked best about it is the ability to track bait station activity across jobs in order to compare from visit to visit. Honestly, this is probably the only thing we liked that worked. Cons All of their best features do not work, from their marketing to the most essential routing features, and none of this will be disclosed to you. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Wanted scheduling improvements and pest control-specific functionality--did not get it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Angie H. Accounting and Customer service Consumer Services ### "Briostack, a vast improvement over our old software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 The overall experience has been great! The software is so much better than our old software. It has the capability to text and email customers easily. Storing documents in the customer accounts is wonderful. The communication records are great. We can easily see how & when attempts were made to contact a customer. The customer support has been exceptional. The Data Conversion Team, \[sensitive content hidden\] went above and beyond my expectations to get us up and running on Briostack. The continuing assistance from \[sensitive content hidden\] has also been perfect. Pros I like being able to access information in the database easily. I like to be able to filter & sort information to find a specific invoice or check #, etc. I'm still learning ways to access the information, but if the information is in Briostack there is a way to run a report to find it. Cons There is a lot of "white space" on the Details tab. When setting up a new customer or new service, there is a lot of unused space on the screen which causes a lot of scrolling up & down to either enter or see the information after it has been saved. For Ex. the space for Company Name goes from under the "Summary" tab to the "Billing" tab at the top. I don't know how many spaces it is, but it's a lot. That being said, I'd rather have too much "white space" as too little. I don't like a crowded screen, but I think a happy medium could be reached. Also, when posting payments the curser goes from the payment method down to the check # then back up to the $ amount. I would think you could put all three on one line and move straight across. Switched from [Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/) It was outdated and will not be updated. No customer support. Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reasons for choosing Briostack The sales team was more up front and forth coming answering questions about Briostack and the transition process and the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kristin M. Office Manager Consumer Services ### "Happy with our Brio advocate and customer service reps" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 5, 2026 With the assistance of our advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, it's been good. Pros Our Advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, they've been very helpful in resolving issues. Cons The constant glitches. Often phone calls are sent right to voicemail when glitches are happening and it's RARE that my voicemail is EVER returned. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Brio appeared to be more user friendly and current with technology Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reasons for choosing Briostack Better appearance for user friendliness. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZT Zachary T. Owner Consumer Services ### "Long-Term User – Ongoing Stability & Pricing Concerns" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 18, 2026 Pros Unfortunately most of what I liked about it ended up being an additional cost that I wasn't informed of or is too glitchy to be functional. Cons I’ve used Brio extensively in daily operations for a pest control business. Unfortunately, my experience has been consistently frustrating. The platform is frequently glitchy. Updates are pushed that introduce issues, which then require reversals or fixes later. Stability has been an ongoing concern. Several features that were presented as included during signup later appeared as additional charges. SMS pricing has also increased due to segment billing, without clear proactive communication. Customer support response times are slow, and tutorials/documentation are limited or unclear. While the platform has useful ideas in theory, the execution and reliability have made it difficult to trust as a core operational tool. I hope improvements are made, as small service businesses depend heavily on stability and transparency from their CRM provider. Alternatives considered [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/) Reasons for choosing Briostack There were certain features that I liked and account setup and sales process was simpler Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM cory m. owner Consumer Services ### "brio review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 31, 2025 it's had it's ups and downs. definitely better than what we had. they are always trying to improve so that's good. Pros customer service is always friendly and helpful. usually it's not too difficult to talk to an actual person. Cons finding available reports that i need. a report is not always available when I'm trying to find certain metrics. Switched from [Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/) outdated, no customer service and not internet friendly Alternatives considered [PestPac](https://www.capterra.com/p/23130/PestPac/) Reasons for choosing Briostack supposed to be more updated with better pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM John Michael C. Owner Operator Consumer Services ### "Brio Stack Summary" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 24, 2025 It’s been a great experience so far. Everyone is always willing to help. Especially \[sensitive content hidden\] . Anytime I need help, or have a question, I can call the support line and they are willing to help. Pros How the software makes things much more convenient. We are able to work remotely if we need to. Also it’s excepted on a iPhone platform. Cons Sometimes learning all of the report features. If I need to find skipped customers, sometimes I get lost trying to find how to make sure all customers have been serviced. Switched from [Structural](https://www.capterra.com/p/169158/Structural/) No more paper invoices, it keeps all of our work organized. And the convenience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MY Morgan Y. General Manager Environmental Services ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 23, 2025 Pros Our representative \[sensitive content hidden\] is awesome! She is very timely with our needs and is always ready to help. Cons I don't like that there are admin controls for my account that are only accessible by briostack personnel and not me. I feel i should be able to make changes to my account when necessary without having to involve a middle man. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) The pricing over there was more for the higher tiered options. With brio the higher tiers are available at a lower price but all of the required customizations need to be done by the user to make it flow right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jennifer R. Owner Consumer Services ### "Brio review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 December 22, 2025 Pros Simple, yet effective design. We like how easy it is to add new customers and see all of their information with one click. Cons Sometimes there are categories within categories that made it hard to find things. I also wish there was a way to see a total outstanding balance across all accounts (maybe I just don’t know how to find it) Alternatives considered [CompanyCam](https://www.capterra.com/p/171143/CompanyCam/) [LMN](https://www.capterra.com/p/142064/LMN/) Reasons for choosing Briostack We felt that the price point gave a better value Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Danny W. CSO Consumer Services ### "Brio review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Overall, Brio Stack is a great company to work with. They listen and respond quickly. To your request. Pros Support is great, ease of use is great. \[sensitive content hidden\] and his teamae super easy to get a hold of and helpful. Cons missing a few key features that I think are absolutely necessary. Like a better termite graphing, technician skills based routing, and bundles Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160267/Briostack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldRoutes vs Briostack](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack) [GorillaDesk vs Briostack](https://www.capterra.com/compare/130290-160267/GorillaDesk-vs-Briostack)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)