# Briostack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Briostack Software - reviews, pricing plans, popular comparisons to other Pest Control products and more.

Source: https://www.capterra.com/p/160267/Briostack

---

# 

 Briostack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Briostack

## What is Briostack?

Briostack Pest Control Software enables pest and termite control companies to automate scheduling, track compliance, and optimize routes. Manage recurring pest control appointments for homes and businesses, streamline billing, and provide superior customer experience. Briostack’s platform reduces admin time, increases productivity, and supports compliance for scalable, modern pest control operators. Request a demo and improve your business!

## What is Briostack used for?

[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/)

Overall rating

Based on 69 user reviews

Reviews sentiment

Positive

78%

Neutral

4%

Negative

17%

Starting price

$50

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Briostack

4.1 (69)

VS.

[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$50

Per Month

Starting Price

$350

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (69)

Ease Of Use

4.1 (337)

Value For Money

4.0 (69)

Value For Money

4.1 (296)

Customer Service

4.1 (69)

Customer Service

4.2 (317)

## Briostack alternatives

[3.9 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

73%

of reviewers

rated it above 4 stars

[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (273)](https://www.capterra.com/p/130290/GorillaDesk/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160267/Briostack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (34)

82.35% of 34 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

3.8 (31)

83.87% of 31 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

3.6 (30)

86.67% of 30 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Routing

3.3 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

For Pest Control Companies

4.3 (20)

95.00% of 20 reviewers that rated this feature as important or highly important

Intended to be used by pest control companies

Customer History

4.6 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Briostack 43 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Management of commercial motor vehicles for work-related purposes

Intended to be used by pest control companies

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Access software remotely via mobile devices

Manage and support multiple locations

Manage inventory based on different requirements of individual work orders

Track the amount of pesticide inventory used on jobs

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (69)

4.0

Based on 69 reviews

## Pricing

Value for money

4.0 (69)

Basic

$50.00

Per Month

Value for money

4.0 (69)

4.0

Based on 69 reviews

## Integrations

[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (69)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (69)

4.1

Based on 69 reviews

## User reviews

Overall rating

4.1

Based on 69 reviews

Filter by rating

5(45)

4(9)

3(3)

2(0)

1(12)

Mentioned topic

Sorted by most recent

AH

Angie H.

Accounting and Customer service

Consumer Services

### "Briostack, a vast improvement over our old software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

The overall experience has been great! The software is so much better than our old software. It has the capability to text and email customers easily. Storing documents in the customer accounts is wonderful. The communication records are great. We can easily see how & when attempts were made to contact a customer. The customer support has been exceptional. The Data Conversion Team, \[sensitive content hidden\] went above and beyond my expectations to get us up and running on Briostack. The continuing assistance from \[sensitive content hidden\] has also been perfect.

Pros

I like being able to access information in the database easily. I like to be able to filter & sort information to find a specific invoice or check #, etc. I'm still learning ways to access the information, but if the information is in Briostack there is a way to run a report to find it.

Cons

There is a lot of "white space" on the Details tab. When setting up a new customer or new service, there is a lot of unused space on the screen which causes a lot of scrolling up & down to either enter or see the information after it has been saved. For Ex. the space for Company Name goes from under the "Summary" tab to the "Billing" tab at the top. I don't know how many spaces it is, but it's a lot. That being said, I'd rather have too much "white space" as too little. I don't like a crowded screen, but I think a happy medium could be reached. Also, when posting payments the curser goes from the payment method down to the check # then back up to the $ amount. I would think you could put all three on one line and move straight across.

Switched from

[Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/)

It was outdated and will not be updated. No customer support.

Alternatives considered

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Reasons for choosing Briostack

The sales team was more up front and forth coming answering questions about Briostack and the transition process and the cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kristin M.

Office Manager

Consumer Services

### "Happy with our Brio advocate and customer service reps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 5, 2026

With the assistance of our advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, it's been good.

Pros

Our Advocate \[sensitive content hidden\] and the customer service reps that I've worked with the most, they've been very helpful in resolving issues.

Cons

The constant glitches. Often phone calls are sent right to voicemail when glitches are happening and it's RARE that my voicemail is EVER returned.

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Brio appeared to be more user friendly and current with technology

Alternatives considered

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Reasons for choosing Briostack

Better appearance for user friendliness.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZT

Zachary T.

Owner

Consumer Services

### "Long-Term User – Ongoing Stability & Pricing Concerns"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 18, 2026

Pros

Unfortunately most of what I liked about it ended up being an additional cost that I wasn't informed of or is too glitchy to be functional.

Cons

I’ve used Brio extensively in daily operations for a pest control business. Unfortunately, my experience has been consistently frustrating. The platform is frequently glitchy. Updates are pushed that introduce issues, which then require reversals or fixes later. Stability has been an ongoing concern. Several features that were presented as included during signup later appeared as additional charges. SMS pricing has also increased due to segment billing, without clear proactive communication. Customer support response times are slow, and tutorials/documentation are limited or unclear. While the platform has useful ideas in theory, the execution and reliability have made it difficult to trust as a core operational tool. I hope improvements are made, as small service businesses depend heavily on stability and transparency from their CRM provider.

Alternatives considered

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

Reasons for choosing Briostack

There were certain features that I liked and account setup and sales process was simpler

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

cory m.

owner

Consumer Services

### "brio review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 31, 2025

it's had it's ups and downs. definitely better than what we had. they are always trying to improve so that's good.

Pros

customer service is always friendly and helpful. usually it's not too difficult to talk to an actual person.

Cons

finding available reports that i need. a report is not always available when I'm trying to find certain metrics.

Switched from

[Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/)

outdated, no customer service and not internet friendly

Alternatives considered

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Reasons for choosing Briostack

supposed to be more updated with better pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

John Michael C.

Owner Operator

Consumer Services

### "Brio Stack Summary"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 24, 2025

It’s been a great experience so far. Everyone is always willing to help. Especially \[sensitive content hidden\] . Anytime I need help, or have a question, I can call the support line and they are willing to help.

Pros

How the software makes things much more convenient. We are able to work remotely if we need to. Also it’s excepted on a iPhone platform.

Cons

Sometimes learning all of the report features. If I need to find skipped customers, sometimes I get lost trying to find how to make sure all customers have been serviced.

Switched from

[Structural](https://www.capterra.com/p/169158/Structural/)

No more paper invoices, it keeps all of our work organized. And the convenience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MY

Morgan Y.

General Manager

Environmental Services

### "General Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 23, 2025

Pros

Our representative \[sensitive content hidden\] is awesome! She is very timely with our needs and is always ready to help.

Cons

I don't like that there are admin controls for my account that are only accessible by briostack personnel and not me. I feel i should be able to make changes to my account when necessary without having to involve a middle man.

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

The pricing over there was more for the higher tiered options. With brio the higher tiers are available at a lower price but all of the required customizations need to be done by the user to make it flow right.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jennifer R.

Owner

Consumer Services

### "Brio review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

December 22, 2025

Pros

Simple, yet effective design. We like how easy it is to add new customers and see all of their information with one click.

Cons

Sometimes there are categories within categories that made it hard to find things. I also wish there was a way to see a total outstanding balance across all accounts (maybe I just don’t know how to find it)

Alternatives considered

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)

[LMN](https://www.capterra.com/p/142064/LMN/)

Reasons for choosing Briostack

We felt that the price point gave a better value

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Danny W.

CSO

Consumer Services

### "Brio review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

Overall, Brio Stack is a great company to work with. They listen and respond quickly. To your request.

Pros

Support is great, ease of use is great. \[sensitive content hidden\] and his teamae super easy to get a hold of and helpful.

Cons

missing a few key features that I think are absolutely necessary. Like a better termite graphing, technician skills based routing, and bundles

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

James K.

Owner

Health, Wellness and Fitness

### " \[sensitive content hidden\] at BrioStack has been great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 19, 2025

I would recommend Briostack. I feel there is good value for my money. I do wish that they had group pricing for "seats", but everybody does the model works for them. I find it to flow well and it isn't hard to use. Just like anything else, you need to use it to really learn it. The mobile app is excellent, and the new tech app they implemented has improved so many things for us. We are anxiously awaiting the release of their new scheduling update. It's not one of the larger software brands, but after doing demos last year with all of them, I didn't feel any need to change.

Pros

We have grown from a small, one-person pest control division with Brio to a much larger one. We recently moved our entire exclusion division estimating and invoicing to Briostack, which brought challenges, as we had spent 14 years with QuickBooks modifying their systems to make this work. \[sensitive content hidden\] has been an absolute wealth of knowledge. After meeting him at Pest World in 2025, I knew he was the person at BrioStack I wanted to help my company transition with. It has required a large amount of customization, and he has been a star in making it all happen. He's incredibly positive with a "can-do" attitude. He's also very good at telling me when I am asking for something that can't be done "yet". He's been fantastic about finding workarounds and explaining how to implement them for me. He really doesn't say "I don't know", which builds an incredible amount of confidence.

Cons

Recently, the level of day-to-day tech support has fallen off from fantastic to "good". I hope it doesn't continue. Their support team all appears to be people in the US, not some "farmed out" call center with people you can't communicate with, as with QuickBooks. I have expressed my concerns, and they seemed well-received, and I felt heard. For the most part, the support isn't about bugs and issues, but about how to perform more involved, deeper-level tasks. Adding pictures bogs down each customer's account load time, so I would not currently recommend uploading a large number of pictures to each customer's account. Just what is actually needed.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Briostack

Seemed to meet the needs without burying me in optional charges for addons, while also not being too complex.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Elizabeth H.

Scheduler

Environmental Services

### "Scheduler2"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

The program allows you to easily navigate through to each screen/tab as needed. However, it does run a little slow at times.

Pros

The program is easy to learn and to navigate through. Plus all the taps are right there where I can get to easily.

Cons

The way that briostack puts the routes in order. It does not always map out the route the way I want it too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160267/Briostack/reviews/)

Popular comparisons

[FieldRoutes vs Briostack](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack)[GorillaDesk vs Briostack](https://www.capterra.com/compare/130290-160267/GorillaDesk-vs-Briostack)

[EviSane vs Briostack](https://www.capterra.com/compare/160267-179537/Briostack-vs-EviSane) 

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