Masergy

Cloud Contact Center



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Masergy
  • www.masergy.com
  • United States

About Cloud Contact Center

Online call tracking software for omni-channel interactions that includes call routing, call recording, IVR, and other features.


Cloud Contact Center Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Cloud Contact Center Reviews

No reviews, be the first!