--- title: "OroCommerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OroCommerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/160304/OroCommerce/" page_type: "product" language: "en" --- # OroCommerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OroCommerce ## What is OroCommerce? OroCommerce is a B2B-focused commerce platform that enables complex sales processes for manufacturers, wholesalers, and distributors. OroCommerce is a complete solution that includes CRM and marketplace solutions with online storefronts optimized for the needs of B2B sellers including RFQ (request for quote) and CPQ (configure price quote). OroCommerce has many unique capabilities including a low-code workflow automation tool, and is a market-leading platform recognized by industry analysts and trade associations. OroCommerce's founders are eCommerce industry veterans Yoav Kutner, CEO; Dima Soroka, CTO; and Roy Rubin, Director of Oro's Advisory Board. For more information on OroCommerce visit https://oroinc.com ## What is OroCommerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OroCommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oroinc.com/&name=OroCommerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OroCommerce 4.7 (7) VS. [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (7) Ease Of Use 3.8 (1) Value For Money 4.6 (7) Value For Money 4.1 (1) Customer Service 4.6 (7) Customer Service 4.0 (1) ## OroCommerce alternatives [4.3 (4)](https://www.capterra.com/p/245050/Kibo-eCommerce/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [4.2 (2,058)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Spryker](https://www.capterra.com/p/174446/Spryker/) [4.0 (1)](https://www.capterra.com/p/174446/Spryker/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) [4.8 (56)](https://www.capterra.com/p/173203/Bloomreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about OroCommerce Overview ### What company size and specific industries is OroCommerce built for? OroCommerce is designed for B2B manufacturers, wholesalers, and distributors that need an ecommerce platform for sales operations. It fits companies in those sectors, especially mid-market and enterprise businesses, that want workflow automation, CPQ, CRM, marketplace capabilities, and storefronts built for B2B buying. Features and Usability ### What are the key features of OroCommerce? OroCommerce offers B2B commerce features including bulk ordering, purchase order management, and customer accounts, plus product catalog and catalog management. It also includes order management, inventory tracking, payment options, shipping management, CRM, reporting and analytics, access controls/permissions, and API support for integrations and data synchronization. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does OroCommerce integrate with? OroCommerce integrates with Akeneo Product Cloud, Dotdigital, Fundbox, InterWeave Smart Solutions, Kinetic, Mailchimp, OroCRM, PayPal, SAP Business One, SAP ERP, TreviPay, Zendesk Suite, and authorize.net. These integrations cover product information management, marketing automation, payments, ERP, CRM, financing, and customer support. Getting Started and Support ### What training and onboarding options does OroCommerce offer? OroCommerce provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos allow self-paced viewing. Getting Started and Support ### What customer support options does OroCommerce offer? OroCommerce provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) OroCommerce supports all three of the features reviewers consider most important: Website Management, Data Security, and Order Management. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders efficiently, allowing teams to deliver a more reliable buying experience and manage day-to-day commerce operations with greater control. Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Multi-Currency 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and handle various international currencies Promotions Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Returns Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold SEO Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Optimize and manage the search engine optimization efforts for a website or digital content OroCommerce 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bulk Ordering: Accept and track orders with multiple items - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - De-Coupled Front & Back Ends: Separate front and back end platforms to make coding changes without affecting user experience - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.6 (7) ### Starting price Free trial available Value for money 4.6 (7) 4.6 Based on 7 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Dotdigital](https://www.capterra.com/p/151213/dotmailer/)[ Kinetic](https://www.capterra.com/p/249741/Kinetic/)[ Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RQ Rizwan Q. ICT Manager Computer & Network Security ### "A product that could be relied on and trusted" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 I was impressed with its easy setup and easy to use integration, lots of options to inventory management and security as prime issue in OroCommerce. A product which could be relied on and trusted. Pros Easy et up and step by step easy integration makes OroCommerce and excellent product for online businesses. Flexible and no non-sense approach. Cons There is nothing bad I could think of but perhaps a little bit pricier but again good products come with a price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sachin G K. Tech Lead Information Technology and Services ### "Open Source Enterprise Level B2B E-Commence system is here" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 26, 2018 Pros OroCommerce is really good in terms of its implementation as it's built on in a very systematic way. I have experienced other e-commerce solutions which have a mix of third-party acquired software that doesn't integrate thought out the system. In terms of functional implementation, I see this as only e-commerce solution that has been built B2B e-commerce in mind. When the transaction is between 2 business that the nature of the problem will be different by its own. This has been handled very well in OroCommerce Cons The learning curve for the customization of OroCommerce is quite big. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer ### "Actually, I'm feeling that I've take adventure by working on OroCommerce platform ,nice experience. " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 19, 2018 experience to work on big platform, oh huge!! like OroCommerce Pros purely B2B focused platform and also a very powerful structure , integration with orocrm is really a very helpful Cons the development is difficult, extensions is limited , the platform in Windows have many difficulties compared to Linux environment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ayman H. Senior Software Engineer Computer Software ### "it took hard time to learn, no theme doc for frontsotre," 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2018 Pros Datagrid is powerful tool Web catalog is powerful CRM is fantastic Customers, accounts users levels are very usefull Cons No way tp customize layout from admin side Performance on windows OS No clear doc for backbone components and widgets Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gregory P. Fondateur / Directeur technique Internet ### "I use OroCommerce since more than a year, OroPlatform since 2014-2015" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2018 Pros The speed of development for complex business applications : start an e-commerce with complex business rules in less time and easier to maintain source code in the long term. Cons EntityConfigBundle/EntityExtendBundle tooling is incomplete today, developing new extended entities means importing 100s times the DB a day. Having debug tools to manipulate or view what is wrong (eg. in the debug bar) would help a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Xavier B. Développeur front-end Internet ### "I install and configure OroCommerce and now I create new theme." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 26, 2018 Pros The features' list is very huge : entities manager, product bundle, customer portal... Cons It's too slow to work in the local environment, and there is not a docker to work easily in a new environment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Said E. CEO Ibnab Computer Software ### "Expert user and developer of orocommerce (i have developed taymiya pdf manager for orocommerce) " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2018 Very Good flexible soft which have nice ecosystem Pros Flexible and structured for developer Have great ecosystem (ERP PIM CRM ... ) Have CRM Included Have version Open source Good B2B user experience! Cons Should have more doc Architecture not easy for beginner developer Should have more extension and theme Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160304/OroCommerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.