# Pulsar Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pulsar Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more.

Source: https://www.capterra.com/p/160305/Pulsar

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# 

 Pulsar Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pulsar

## What is Pulsar?

90% of visitors of a website just leave it for various reasons. The widget encourages visitors to get advice from an expert right now. Service automates the flow of calls and requests from your website, leads analytics of calls and KPI of your employees via the built-in CRM.

## What is Pulsar used for?

[Lead Capture](https://www.capterra.com/lead-capture-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Pulsar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pulsarcallback.com&name=Pulsar)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pulsar

4.0 (1)

VS.

[4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.8 (324)

Value For Money

4.0 (1)

Value For Money

4.7 (251)

Customer Service

5.0 (1)

Customer Service

4.8 (316)

## Pulsar alternatives

[4.5 (3,448)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (98)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## FAQs about Pulsar

Overview

### What company size and specific industries is Pulsar built for?

Pulsar is designed for small to mid-sized businesses in internet retail, travel agencies, real estate agencies, car dealerships, and clinics. It fits organizations that need software tailored to customer-facing operations in these sectors, rather than large enterprises or general-purpose teams.

Features and Usability

### What are the key features of Pulsar?

Pulsar offers CRM, lead management, customer segmentation, IVR, call logging, call recording, and real-time chat. These features cover contact tracking, inbound call routing, call documentation, audience grouping, and live messaging, giving teams tools for managing customer interactions across sales and support workflows.

Getting Started and Support

### What training and onboarding options does Pulsar offer?

Pulsar provides live online sessions and documentation for team training. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing consultation as teams learn the product.

Getting Started and Support

### What customer support options does Pulsar offer?

Pulsar provides a FAQ/forum and a knowledge base for customer support. These resources give users self-service access to common questions and product guidance. No reviewer feedback about support experience is available here, so the support channels can only be described as listed in the catalog.

## Pricing

Value for money

4.0 (1)

Free Trial

Free Version

Basic

$29.00

Flat Rate,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CL

Cheryl L.

Social Media Specialist

Marketing and Advertising

### "Expensive but helpful tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 25, 2018

Pros

I use pulsar to do market research for future campaigns. It pulls in data from across the web and analyzes it for you. You can pull different charts and graphs from the data to use in reports. You're even able to analyze sentiment and emotion.

Cons

This software is pretty expensive. It's also difficult to use. It definitely took me awhile to learn how to use it. There's also been times it doesn't pull in data and I need a customer service person to help me get it on track. Also the some graphs do not let you customize them as much as I would like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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