--- title: "Gamma Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gamma Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/160341/Gamma/" page_type: "product" language: "en" --- # Gamma Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gamma ## What is Gamma? Gamma provides voice, data and mobile services with location independent IP networks allowing users to access services from any device ## What is Gamma used for? [Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gamma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gammagroup.co/&name=Gamma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gamma 4.5 (2) VS. [4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price £0.01 Per Feature Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.8 (884) Value For Money 4.0 (2) Value For Money 4.5 (795) Customer Service 3.5 (2) Customer Service 4.6 (815) ## Gamma alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (465)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [View all alternatives](https://www.capterra.com/p/160341/Gamma/alternatives/) ## FAQs about Gamma Overview ### What company size and specific industries is Gamma built for? Gamma is designed for SMBs, mid-size companies, and large organizations across a wide range of industries. Its target audience includes businesses of different scales that need a solution suitable for small teams as well as complex enterprise environments, without being limited to a specific sector. Features and Usability ### What are the key features of Gamma? Gamma offers call center management, call monitoring, and reporting/analytics for tracking inbound and outbound operations. Core communication features include auto-dialer, predictive dialer, IVR, VoIP, and VoIP connection, while contact management, help desk management, knowledge base management, telemarketing management, and multiple parties support customer interactions. Getting Started and Support ### What training and onboarding options does Gamma offer? Gamma provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided training with an instructor, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review and step-by-step instructions. Getting Started and Support ### What customer support options does Gamma offer? Gamma provides 24/7 live rep support and chat. These channels give users direct access to help at any time, but no reviewer feedback is available here to assess response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,206 Telephony reviews Capterra reviewers highlight these as the telephony features buyers care about most: - **VoIP Connection** (**55%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**38%**) Gamma supports **VoIP Connection** and **Call Monitoring**, giving teams a way to manage internet-based calling and keep track of call quality and agent performance. However, it does not offer **Call Routing**. Instead, it provides **Call Center Management** (**38%**), which can still help businesses organize call operations and oversee customer interactions, allowing teams to maintain better visibility into communications and daily service activity. Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Predictive Dialer System calls multiple numbers at once and connects the agent to the first number that answers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Gamma 7 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Basic £0.01 Per Feature, Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CM Cindy M. CEO Computer Networking ### "Excellent online assistant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2023 My overall experience with Gamma has been positive! Pros Gamma has helped me in my digital marketing journey. Cons Nothing. I have zero complaints about Gamma Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David G. Head Of Operations Financial Services ### "A good product let down by poor admin and some strange interface choices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 May 21, 2019 On the whole, the quality of the product makes up for the odd interface design and poor admin. Pros The Horizon software does pretty much everything I would expect from a telephony system, and on the whole it is easy to use. Easy to work out what does what, and remote reboot of devices saves my legs. Cons The most recent interface colour change was awful Some of the options don't sit where you would think they should, so some of the interface design appears a bit disjointed. Gamma administration when you need them to do something in the back end is generally pretty poor - we have had to deal with lots of errors with billing, allocation, etc, which have taken months to resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.